Hotel Paso Del Norte, Autograph Collection

Hotels
•
Marriott
8.6 (212 reviews)
10 Henry Trost Ct, El Paso, Texas, 79901 , El Paso , US
+1 915-534-3000

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Pets allowed

Facilities

Meeting rooms
Full-service spa
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Historical significance
Exceptional service
Central location
Clean and well-maintained

Categories

Cleanliness
8.9
Impeccably clean and beautifully maintained, reflecting elegance and character.
Service
8.9
Outstanding customer service, especially from staff members who were friendly and attentive.
Location
8.9
Central downtown location with easy access to the Plaza and all holiday festivities.
Room Quality
8.4
Rooms are spacious and comfortable, reflecting a total makeover of the property.
Amenities
8.4
Amenities are well-maintained and enhance the overall hotel experience.
Value for Money
8.4
Prices reflect the quality and service offered at this historical hotel.
Food and Beverage
8.4
Delicious food with detailed presentations at the hotel's restaurant.
Overall Experience
8.5
A unique and beautiful stay with exceptional service, rich history, and a great atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:50

Property Description

Experience luxury and relaxation at Hotel Paso Del Norte, Autograph Collection, nestled in the vibrant heart of El Paso.

Spa Indulgence
Unwind at our exquisite spa, where you can indulge in rejuvenating massages, body treatments, and facials tailored to your needs.

Culinary Delights
Savor delicious Mexican cuisine at our renowned restaurant, Sabor, or enjoy a cozy night in with room service and a selection of snacks from our café.

Modern Comfort
Our 351 elegantly appointed guest rooms feature plush pillowtop beds, LCD televisions, and designer toiletries, ensuring a restful stay in style.

Don’t miss out on the ultimate getaway—book your stay at Hotel Paso Del Norte today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELP

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in kg is 27

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

8.6
Based on 212 reviews
Cleanliness: 8.9
Service: 8.9
Location: 8.9
Room Quality: 8.4
Amenities: 8.4
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 8.5
O
Olga • couple • us
10
Exelente
Pros:

Todo excelente y más que estaba cerca de donde tenía que ir.

2026-07-25 • via Nuitee
L
Liz • extended_group • us
10
Awesome stay, close to activities and great restaurants
Pros:

I love the Baroque type decor. Made you feel as though you were in luxury. The room was modern, spacious and quiet. The bed was very comfortable. ALL staff from the Valet to the registration to the bar staff was extremely attentive without being intrusive.

Cons:

The only comment I would make would be the lighting in the bathroom could have been a little brighter, speaking from a woman's point of vie and applying makeup. Otherwise, it was perfect!

2026-07-19 • via Nuitee
S
shireen • couple • gb
10
Lovely stopover felt very luxurious
Pros:

Very friendly check in with champagne on arrival

2026-07-19 • via Nuitee
S
Susana • couple • us
10
2026-07-08 • via Nuitee
B
Beatriz Adriana • solo_traveller • mx
5
Pros:

Almost everything

Cons:

They charged me twice and no answer

2026-07-08 • via Nuitee
J
Javier • solo_traveller • us
10
Pros:

Everything was excellent, to the comfy bed to the atmosphere of the room.

Cons:

I guess the only issue was there was no trash bags in the room or in the trash bins.

2026-07-05 • via Nuitee
A
Aragonez • couple • us
10
2026-06-29 • via Nuitee
K
Katja • solo_traveller • us
9
Wonderful
Pros:

We got complimentary champagne upon arriving and during dinner. Room was on 15th floor with great view. Dome-bar was beautiful to sit at.

Cons:

Loud wedding, pool had only six lounge chairs and patio only six chairs in the shade. Pool was cloudy and needed to be treated.

2026-06-29 • via Nuitee
C
Christian • couple • us
10
Pros:

Everything. Stellar view on the roof top bar

Cons:

Nothing.

2026-06-23 • via Nuitee
L
Luis • solo_traveller • us
8
2026-06-16 • via Nuitee
J
Jazmin s • extended_group • us
10
Super comfortable stay!
Pros:

Everything was excellent!! Great location, overall super clean. Staff was super nice. I really enjoyed my stay and look forward to booking again in the future.

Cons:

The only thing that could be better was the Valet parking. We were trying to get into the parking lot and they wouldn’t move the sign. It wasn’t until I talked to the hotel staff that they were able to move the sign. Even after we had told them we are guest in the hotel and showed our room keys. Maybe they can get a bit more organized.

2026-06-15 • via Nuitee
O
Oscar • solo_traveller • us
10
New boots
Pros:

I love the location, so close to the border, the museum and the boot shop

2026-06-10 • via Nuitee
A
Ana • couple • mx
10
2026-06-01 • via Nuitee
C
Christine • solo_traveller • us
10
2026-06-01 • via Nuitee
M
MICHELLE • solo_traveller • us
10
Pros:

We love staying here when we have to drive from az to San antonio. This time we didn't get any champagne at check in. Boo. We ate at both restaurants.

Cons:

Great to see our pet could join. But no area for dogs outside.

2026-05-31 • via Nuitee
R
Robert • solo_traveller • us
9
Hotel design nice clean and staff friendly
Pros:

Location

Cons:

Drinking water they provide at the lobby taste chlorine

2026-05-28 • via Nuitee
M
Martin • solo_traveller • us
4
2026-05-27 • via Nuitee
C
Charles • solo_traveller • us
8
2026-05-26 • via Nuitee
R
Rich • couple • us
8
Very good, but not excellent.
Pros:

I liked the ambiance of an old time luxury hotel. The staff were very friendly and helpful.

Cons:

We had two dinners at the hotel. The Sabor was very good and a little different. Enjoyed the meal and service. The other dinner we had was at 1700 Steakhouse. Again the service was excellent, but the meal did not meet our expectations. While good, it was not excellent, and my steak was much cooler that I would have expected in a quality restaurant.

2026-05-25 • via Nuitee
C
Cody • couple • us
4
Overpriced and disappointing.
Pros:

It looks like it used to be a nice hotel. Area of town looked like it was once grand. Staff were very friendly and tried to be accommodating.

Cons:

Poor organization at the facility. Lack of appropriate planning by leadership and management. We came in after a busy weekend. Needed to wait over 2 hours for our room. They didn’t have a cart for our bags. Flimsy attempts to help. Still charged full price. Pool was filthy. Rooftop bar was not open. Staff was burned out. Hard water stains all over the bathroom. Hallways were dirty.

2026-05-08 • via Nuitee