Hotel Casa Encantada

Hotels
9.8 (311 reviews)
Dr. Coss #15 Centro , Pátzcuaro , mx

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Beautiful decor
Friendly staff
Spacious rooms
Great location
Delicious breakfast
Cons:
Small TV
No on-site parking
Coffee quality

Categories

Cleanliness
10
Rooms are super clean and well maintained.
Service
10
Service was consistently praised, with friendly and attentive staff.
Location
10
Ideal location near the main central square.
Room Quality
10
Rooms are spacious, unique, and beautifully decorated.
Amenities
9.3
Amenities such as kitchen and beautiful decor were appreciated.
Value for Money
9.8
Great value considering the location and services provided.
Food and Beverage
9.3
Breakfast was delicious but coffee quality could be improved.
Overall Experience
10
Overall an excellent experience, contributors enjoyed their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:11

Property Description

Luxurious 5-Star Accommodation
Hotel Casa Encantada in Pátzcuaro offers a luxurious stay with a garden, terrace, and a bar. Enjoy the convenience of free WiFi and the option for private parking.

Comfortable and Well-Equipped Rooms
Relax in rooms with private bathrooms, showers, and free toiletries. Some rooms even feature a kitchen with a fridge for added convenience. Each room is equipped with a flat-screen TV for entertainment.

Convenient Amenities
Take advantage of the on-site hairdresser's services and business center during your stay. The hotel also provides a paid airport shuttle service for easy transportation.

Experience luxury and comfort at Hotel Casa Encantada - book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs MXN 200 per day.

Location

Guest Reviews

9.8
Based on 311 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.3
Value for Money: 9.8
Food and Beverage: 9.3
Overall Experience: 10
C
Claire couple nz
10
Beautiful retreat in heart of Patzcuaro
Pros:

We loved everything about this lovely B&B. Location ambience staff comfort . Couldnt have found anywehere nicer in Patzcuaro and so close to the Central Square. Breakfasts were generous and delicious.

2026-03-07 via Nuitee
J
J. v. M. family_with_children mx
9
Overall, loved our stay. Fantastic location.
Pros:

My stay included breakfast, which helped us start the day without having to think about it. The place is also pet-friendly, so we could travel as a pack and share a very comfortable room together.

Cons:

The Wi-Fi could definitely be improved. I was travelling for work and it was very difficult for both me and the other travellers to get a stable connection. Parking outside the hotel was also somewhat challenging, as there are very few spaces available.

2026-03-05 via Nuitee
Y
Yuliana family_with_children us
10
2026-02-22 via Nuitee
L
laurabM6096RP Friends getaway
10
We'll be back!
Pros:

Everything was so tranquil and inviting. The breakfasts are delicious. We will go again!

2026-02-15 via Tripadvisor
7
722barringtond Friends getaway San Luis Obispo, San Luis Obispo County, California
10
We loved every minute there!
Pros:

This was our third stay at Casa Encantada, and we keep returning because it is perfect in every way. Location could not be better, the decor is beautiful, very comfortable rooms and beds, and best of all is the staff, Luis, Anny, and Samantha. It's all due to the owner and resident, Victoria, who makes this all happen.

2026-02-14 via Tripadvisor
C
chrisaD1252FY Couples Bucerias, Pacific Coast
10
5 Star Quality Hotel
Pros:

From the moment we arrived the staff were welcoming, so friendly and helpful. They answered many of our questions and assisted with tours and any travel arrangements.
Our room was so lovely; spacious, clean , beautifully decorated with special touches.
We used the fireplace every day as room was chilly but warmed up quickly.

2026-02-14 via Tripadvisor
C
Charles couple us
10
Our trip to Patzcuaro and stay at Casa De Encantada was perfect, delightful and exceptionally comfortable
Pros:

How well it was maintained and how efficient the staff was. Everyone was so polite and helpful

Cons:

I cannot say anything negative

2026-02-14 via Nuitee
N
Navigate44670215465 Business
10
Had a great time
Pros:

Lovely place and people, location- location, nice breakfast, spacious rooms. The weak spot is the internet, not ideal for working, sometimes not even good enough for browsing. parking spaces in front of the hotel are limited.

2026-02-07 via Tripadvisor
J
J5814GHkathys Family
10
Casa Encantada is an oasis!
Pros:

Casa Encantada is an oasis. We have been returning to it for the past few winters- the hotel and also the apartments. The place is beautiful, gorgeous art, great location, fabulous staff! The breakfast (included) is delicious! And the morning conversations and connections with other visitors delightful.

The garden courtyard is a lush, peaceful place to relax and renew.

Victoria Ryan has lived in Mexico for decades and is the perfect host to connect you to local highlights, restaurants, events. The hotel offers incredible massage and fabulous tour guides.

Patzcuaro is a sweet and welcoming destination. I feel safer here than I do in the states. Even venturing out in the surrounding villages with a guide, I feel so comfortable. I'm frequently struck by the friendliness and warm welcome of people here.

2026-02-05 via Tripadvisor
M
marybeths362 Family
10
The BEST in Patzcuaro, hands down!
Pros:

A perfect stay: it feels like a former estate made up of lush courtyards, and all spaces inside & out, filled with authentic cool Mexican trappings, artwork, or gardens. Amazing value; fun/devoted staff & owner; no better location; this hotel makes you excited to be returning to it after every venture day or night.

2026-02-02 via Tripadvisor
T
T548OUkarlk Couples
10
The best!
Pros:

This is the fourth year I have visited Pátzcuaro and the third time I have stayed at Casa Encantada. Besides being clean, beautiful, and comfortable, Victoria and the staff make this a home away from home. They are always welcoming, ready to make a recommendation or give assistance. Pátzcuaro is a lovely, safe place to visit and staying here makes it even more enjoyable.

2026-02-02 via Tripadvisor
J
Jacqueline solo_traveller us
10
I'll go back again and again.
Pros:

I love everything. The staff, the owner Victoria, the patio garden setting, the cozy breakfast room. You can't go wrong here.

2026-01-28 via Nuitee
P
philbourne77 Family Madison, Wisconsin
10
Top notch, unique, boutique hotel
Pros:

This wonderful boutique hotel was recommended by a friend who winters in Patzcuaro. The rooms are unique and well appointed with comfortable beds and beautiful artwork. The staff is amazing and the breakfasts were outstanding. The location is ideal, just off the main square with plenty of excellent restaurants, shops, and art galleries. We will be back!

2026-01-27 via Tripadvisor
D
Deborah couple mx
10
2026-01-27 via Nuitee
H
Harris Kirk Pischel couple us
10
Pros:

Great location. Rooms comfortable. Nice ambiance. Wonderful breakfast. Very close to the plaza and great shopping. Nicely decorated. The owner and her little dog are priceless. I would return.

2026-01-27 via Nuitee
C
Caracheo extended_group mx
9
EXCELENTE
Pros:

lA UBICACIÓN CERCA DE TODO. POR ESO REGRESO AÑO TRAS ANO AL MISMO LUGAR

2026-01-26 via Nuitee
S
Stephanie couple us
10
2026-01-20 via Nuitee
T
Terry extended_group us
6
Beautiful, comfortable, well appointed boutique hotel. (No place for dogs and no place to park!)
Pros:

This is a beautiful property with excellent made-to-order breakfast. All the staff (except the general manager) were really kind, thoughtful and responsive. I was sick half of the time in this hotel and the young assistant manager brought me a herbal liquid to help me. The night crew were really helpful.

Cons:

The general manager Luis! He needs to be replaced! My travel partner/friend had booked this hotel through booking.com and sent the link to me to make the deposit. Booking.com separated our reservation into two different rooms under two different reservation numbers. Instead of managing this easily in his office, Luis had us call booking.com ourselves ...... which was a 45 minutes on hold call just to be told that the hotel had already taken care of the issue. Also this is not really a dog friendly hotel as there is NO WHERE for your dog to pee. Even when you go out the hotel door, there is no grass for blocks. Luis stated that "most people leave their dogs in the car." There's also no parking at this hotel.

2026-01-20 via Nuitee
R
Rail1riders Couples Chapala
10
Continues to impress!
Pros:

Casa Encantada continues to impress! We just returned for a 2nd visit (5 years apart) and Victoria's staff and their wonderful service remain top notch. Rooms of various sizes and amenities are clean, well kept and the morning breakfast included is as good (or better) than most restaurants in the area. Great location near the jardin and plaza. Hotel was quiet and bed was very comfortable.

2026-01-19 via Tripadvisor
A
Alicia couple us
10
I will come back soon.
Pros:

The free breakfast is excellent! The staff is very professional and friendly.

Cons:

I liked everything.

2026-01-19 via Nuitee