Ottawa Marriott Hotel

Hotels
•
Marriott Hotels & Resorts
8.4 (1455 reviews)
100 Kent Street , Ottawa , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable beds
Cons:
Delayed service due to issues
Dirty carpets in areas

Categories

Cleanliness
7.93
Some areas reported dirty carpets and a need for cleaning in the vents.
Service
9.4
Generally good service, but some issues with front desk assistance.
Location
8.94
Location was convenient and ideal for accessing local attractions.
Room Quality
7.89
Rooms were spacious but dated, and some guests reported maintenance issues.
Amenities
8.92
Good amenities such as accessible parking, but could improve.
Value for Money
7.88
Prices considered high given some of the issues reported.
Food and Beverage
7.43
Food was noted to be overpriced and of poor quality.
Overall Experience
8.8
Overall a pleasant stay despite some setbacks and issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:30

Property Description

Luxurious Amenities and Comfortable Accommodations

Guests at the Ottawa Marriott Hotel can indulge in the comfort of plush bathrobes and modern rooms equipped with convenient amenities like coffee and tea-making facilities. The hotel also offers a children's playroom with various entertainment options.

Convenient Facilities for Business and Leisure

With a fitness centre, business centre, and concierge service, this hotel caters to both business and leisure travelers. Free Wi-Fi throughout the property ensures guests stay connected, while the on-site restaurant, Spin Kitchen and Bar, offers delicious dining options.

Prime Location and Nearby Attractions

Situated in downtown Ottawa, the hotel is within walking distance of Parliament Hill and close to popular attractions like the Byward Market and the Canadian War Museum. Ottawa Marriott Hotel is the perfect choice for a convenient and memorable stay.

Important information:

Renovation work of the guestroom is taking place from Monday to Saturday from 10:00 to 16:00.In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CAD 29 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1455 reviews
Cleanliness: 7.93
Service: 9.4
Location: 8.94
Room Quality: 7.89
Amenities: 8.92
Value for Money: 7.88
Food and Beverage: 7.43
Overall Experience: 8.8
W
Wasanti • extended_group • mu
8
Pleasant stay
Pros:

Cleanliness and staff very helpful

Cons:

After booking we were informed that pool is being renovated.

2026-06-27 • via Nuitee
A
Alex • couple • ua
10
2026-06-24 • via Nuitee
E
Erin • family_with_children • ca
8
Central location to amenities
Pros:

The kids loved the pool.

2026-06-19 • via Nuitee
M
MarieJosee • solo_traveller • ca
8
Pros:

La salle de basket et sport, ainsi que la grandeur de la piscine et du gym ont bien plu aux enfants.

Grande terrasse au 4e étage avec tables et chaises longues.

Bien situé pour visiter la ville.

Check out à midi.

Cons:

Chambre non rénovée et petite (2 lits doubles)

Arcades qui n'étaient pas toutes fonctionnelles.

Sauna non fonctionnel.

Tapis dans la chambre.

2026-06-15 • via Nuitee
Z
Zoya • couple • ca
8
2026-06-14 • via Nuitee
K
K2714PCtomj • Family
10
We Spent 2 day to get to know Ottawa as we have never been there before. The Marriott was a great choice.
Pros:

Great location with excellent amenities.

2026-06-11 • via Tripadvisor
L
Louis • couple • ca
10
très bien.
Pros:

emplacement, chambre suite executive

2026-06-10 • via Nuitee
F
Francesco • solo_traveller • it
8
Ottima posizione e vista su Ottawa
Pros:

Posizione, longe

Cons:

Hall e spazio stanze rispetto al prezzo

2026-06-08 • via Nuitee
G
Giovina • family_with_children • ca
10
2026-06-01 • via Nuitee
E
euchakim1983 • Business • Toronto, Ontario
10
Ottawa Experience
Pros:

Pleasant stay overall.

One thing to note is that the rooms are not always fully ready at check-in, and I experienced a few issues related to that during my stay. Otherwise, renovated rooms are modern and very clean. Worth it.

Breakfast at the Summit was excellent. The view is breathtaking, and the food was very good.

I would also like to recognize Celena at the front desk, who provided exceptional service. She was professional, helpful, and made a positive difference throughout my visit.

I will definitely be back and look forward to seeing the property once the renovations are completed. One final note for future guests: sound does travel quite easily between rooms and hallways.

Thank you for a great stay.

2026-05-31 • via Tripadvisor
D
David • couple • gb
10
Perfect
Pros:

Excellent

Cons:

Nothing

2026-05-31 • via Nuitee
R
Raúl • couple • mx
10
Un viaje placentero con hospedaje excepcional
Pros:

La ubicacion, espacios y confort

2026-05-26 • via Nuitee
B
Blair • solo_traveller • ca
1
2026-05-26 • via Nuitee
S
Sightsee09977886844 • Couples • Newcastle upon Tyne, Tyne and Wear, England
6
Undergoing renovations
Pros:

There are lots of positives for this hotel. It’s a great location for the centre of Ottawa. The staff were friendly and helpful. When we visited the hotel was being renovated. There was no lobby in which to sit. The restaurant and bars were closed. A limited buffet breakfast was available on 28th floor. The view was wonderful but the breakfast buffet was not great. Our bedroom and bathroom were rather dated and ‘tired’ although the bed was really comfortable. The fridge was so noisy it kept me awake and I eventually unplugged it. Maybe it will be better once the renovations are completed

2026-05-25 • via Tripadvisor
J
June • extended_group • ca
8
Very satisfied. I will return
Pros:

Very comfy beds .
Room was inviting .
Staff was always helpful
Hotel is well located
Thank you

2026-05-25 • via Nuitee
P
Philippa • couple • ca
8
2026-05-25 • via Nuitee
M
Martin • family_with_children • ca
8
2026-05-24 • via Nuitee
N
Nicole • couple • ca
2
Jamais nous n y retournerons.
Pros:

Rien du tout.

Cons:

À l arrivée le lobby de l hôtel très petit et le comptoir d accueil 4 pieds de haut. Premier accueil avec une personnel, puis une autre, puis une autre et finalement le personnel m a dit que ma carte visa n avait pas été accepté. Ce qui était faux car j avais payé à ma banque tout le montant des deux jours. Ensuite il me dit que je dois repayer au complet, ce que j ai refusé. Ensuite il me dit de prouver que j avais payé le montant à ma banque. Ensuite il me dit que c est un lit king que nous aurions et c était un queen. La salle de bain extrêmement étroite et il n y avait pas de savon dans le récipient dans la douche. En dessous de la porte d entrée de la chambre il y avait un jour d un demi pouce et on entendait tout ce qui se passait dans le corridor et l air qui passait en dessous. Le placier lent à réagir au déjeuner pour nous indiquer notre table, il a fallu aller le chercher. Déjeuner sec et dispositions des aliments non adéquat, il faut chercher pour compléter le déjeuner. Extrêmement déçue.

2026-05-22 • via Nuitee
N
Nadeem • family_with_children • ca
8
2026-05-21 • via Nuitee
G
Galupo-Artizuela • family_with_children • ca
7
Pros:

The rooms were clean

Cons:

Staff. Front desk.

2026-05-20 • via Nuitee