Ottawa Marriott Hotel

Hotels
Marriott Hotels & Resorts
8.4 (1399 reviews)
100 Kent Street , Ottawa , ca

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable beds
Cons:
Delayed service due to issues
Dirty carpets in areas

Categories

Cleanliness
7.93
Some areas reported dirty carpets and a need for cleaning in the vents.
Service
9.4
Generally good service, but some issues with front desk assistance.
Location
8.94
Location was convenient and ideal for accessing local attractions.
Room Quality
7.89
Rooms were spacious but dated, and some guests reported maintenance issues.
Amenities
8.92
Good amenities such as accessible parking, but could improve.
Value for Money
7.88
Prices considered high given some of the issues reported.
Food and Beverage
7.43
Food was noted to be overpriced and of poor quality.
Overall Experience
8.8
Overall a pleasant stay despite some setbacks and issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:30

Property Description

Luxurious Amenities and Comfortable Accommodations

Guests at the Ottawa Marriott Hotel can indulge in the comfort of plush bathrobes and modern rooms equipped with convenient amenities like coffee and tea-making facilities. The hotel also offers a children's playroom with various entertainment options.

Convenient Facilities for Business and Leisure

With a fitness centre, business centre, and concierge service, this hotel caters to both business and leisure travelers. Free Wi-Fi throughout the property ensures guests stay connected, while the on-site restaurant, Spin Kitchen and Bar, offers delicious dining options.

Prime Location and Nearby Attractions

Situated in downtown Ottawa, the hotel is within walking distance of Parliament Hill and close to popular attractions like the Byward Market and the Canadian War Museum. Ottawa Marriott Hotel is the perfect choice for a convenient and memorable stay.

Important information:

Renovation work of the guestroom is taking place from Monday to Saturday from 10:00 to 16:00.In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CAD 29 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1399 reviews
Cleanliness: 7.93
Service: 9.4
Location: 8.94
Room Quality: 7.89
Amenities: 8.92
Value for Money: 7.88
Food and Beverage: 7.43
Overall Experience: 8.8
I
Isabelle couple ca
10
2026-03-27 via Nuitee
D
david couple ca
9
2026-03-23 via Nuitee
O
Olga family_with_children ca
9
2026-03-22 via Nuitee
J
John solo_traveller ca
8
I'll be back for future business in Ottawa
Pros:

Comfort, location, parking available, functionality of the room

Cons:

Construction noise, water outage

2026-03-22 via Nuitee
C
Claude family_with_children ca
7
Pros:

Facilities were good. Took three grand kids for stay and play. They had a great time.

Cons:

The fitted sheets on the beds were too small so were not properly fitted to mattress. Corners at one end could not be tucked in.

2026-03-20 via Nuitee
E
Eurico - Bautistalla family_with_children ca
8
2026-03-16 via Nuitee
A
André couple ca
4
Cons:

Le personnel unilingue anglophone sans courtoisie ni compassion et le manque de ventilation dans la salle de bain.

2026-03-16 via Nuitee
M
Michael couple ca
1
Pretty terrible experience.
Cons:

Had to change rooms 3 times(flooded bathroom, broken patio door). Double charged me and took 10 days to see a refund. Fire alarm at 11:00pm that forced me out of my room until 1:00am the next day.

2026-03-16 via Nuitee
L
Lacey family_with_children ca
10
100% recommend this hotel
Pros:

Everything was fantastic

Cons:

Loved everything, nothing we didn't like!

2026-03-13 via Nuitee
C
Craig couple ca
10
It was excellent value
Pros:

Did not eat the breakfast

Cons:

Nothing

2026-03-07 via Nuitee
Q
Qin family_with_children cn
7
2026-03-07 via Nuitee
M
Ménard-Guay family_with_children ca
7
Pros:

L'emplacement est idéal pour visiter le centre-ville et les musées. Les heures pour l'accès à la piscine sont bien.

Cons:

Le déjeuner devrait être inclus compte tenu des travaux. Les salles de jeux sont négligées. Il n'y avait pas de serviettes lorsque nous sommes allés à la piscine.

2026-03-05 via Nuitee
J
Josue Osongo solo_traveller ca
5
2026-03-03 via Nuitee
O
olubusola family_with_children ng
8
2026-03-02 via Nuitee
N
Naparota couple ca
10
2026-02-26 via Nuitee
I
Ivan couple uy
10
2026-02-12 via Nuitee
G
Guillaume extended_group fr
8
2026-02-09 via Nuitee
K
Kjersti couple ca
8
2026-02-08 via Nuitee
N
Nikolay family_with_children ca
10
2026-02-08 via Nuitee
M
Marie-Eve couple ca
5
Somme toute c’était bien !
Pros:

Qu’il y ai des restaurants proche.

Cons:

De pas pouvoir avoir la chambre plus tôt , payer le stationnement.

2026-01-26 via Nuitee