Hotel Regency

Amazing hotel on the quiet side of Florence , on the edge of a park… in a high end residential area. Housed in a prior embassy with old world charm, amazing team, luxurious amenities and valet parking which is a plus in Florence ! Also they can accommodate 3 people in a room with a cot , which is a nice find for families!

Cute hotel and friendly staff. It cost us a lot as we were there on Christmas Day. The bathrooms were lush by European standards. The location, while a bit further from city center, felt safe. Staff was very polite and helpful. We ended up paying 1500+ USD for a suite that included a king sized bed and an extra bed. Beds were comfortable.

It was a perfect stay with the family in the penthouse suite in December. Great walking location, quiet neighborhood. intimate grounds. The lovely concierge lady was super helpful. She even gave us a whatsapp number to contact her to make reservations in real time. The only thing spotty was the quality/presentation of food sent for room service. However, the included breakfast in the restaurant was superb.

​ I recently spent 3 wonderful nights at the beautiful Hotel Regency and had a truly exceptional stay.

As a solo traveler, I appreciated my room on the top floor, which featured two small balconies with a reduced view—a major plus for high privacy!

The hotel and room interiors boast an amazing retro vintage design that is both stylish and appealing.

My bed was very comfortable, but the real highlight was the spacious bathroom, featuring gorgeous pure marble floors. Having both a shower cabin and a bathtub was luxurious, and all necessary amenities were consistently present and refilled.

The housekeeping staff is incredibly professional. My room was maintained and cleaned twice per day. The evening turn-down service included complimentary sweets and a fresh bottle of water (if needed).

Despite the low temperatures in Florence during my stay, the room was perfectly warm, and I never even needed to use the air conditioning.

The check-in and check-out processes were friendly and smooth—a great first and last impression.

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The hotel's beautiful bar and restaurant with a garden are lovely spaces, and the restaurant staff were consistently friendly and attentive.

The breakfast options include a rich buffet and an à la carte menu. I opted for the buffet, and the quality and variety were outstanding. The jazz music played in the lobby and restaurant perfectly complements the hotel's classic design aesthetic.

I thoroughly enjoyed the location. It offers a peaceful retreat from the crowded historical center, situated in a charming local neighborhood near a large park and schools. Yet, the main center is easily accessible with just a 12–15 minute walk.

In summary, I had a great and comfortable stay and would definitely recommend and hope to return!

Thank you to all the staff of Hotel Regency for your outstanding hospitality.

​Athanasios Zacharopoulos

The only thing that might not be to everyone’s liking is the location, about 0.8 miles from the Duomo. We prefer to be away from noisy tourist area and appreciate a little walk after dinner so fine for us. On the one day we needed to be somewhere quickly, the front desk called us a cab that arrived in a couple minutes.

It was my birthday and so kind that there was a plate of cookies waiting for me in our room and a muffin with a birthday candle in it for breakfast on my actual birthday.

I had failed to book activities one day but George, the front desk manager took care of arrangements and we had a great day! Gemma, at the front desk went above and beyond when she made me a same day hair appointment on a Monday (most salons closed on Monday)!

There is nothing the staff is unwilling to help with. The cleaning staff also greeted us warmly each morning and provided very nice turn down service. This hotel had done an excellent job hiring and training its staff.

The hotel is a boutique property run by Hilton. It is in a quiet residential neighborhood and is about 20 minute walk away from the main Duomo. The service staff is excellent as can be expected in a boutique property. The main problem we had was slippery room floors ( for some reason the wooden floors were quite slippery) as well as the marble bathroom floors. Any water in the bathroom floor was almost lethal. We did not get a chance to try the breakfast due to our schedule. And this is specifically for Hilton.. for a boutique property like this which is not cheap, it kind of kills the experience when the hotel check in management tells you that you are allowed one free bottle of water everyday!! I am aware that is the Hilton policy for non Diamond members but the policy should be adapted depending on the property!

We stayed for two nights on our way from Venice to Rome. We were welcomed by Gemma, a true professional who has all the information at her fingertips tips. The complimentary breakfast was delicious and well presented with a wide variety of choices. The wait staff is both friendly and professional. The room we had was elegant and the bed was HUGE, way bigger than a king. I highly recommend Hotel Regency.

Hotel Regency Firenze is a beautiful, boutique hotel in a quiet neighborhood that is walking distance to most attractions. The entire staff (housekeeping, wait staff, maitre d', sommelier and concierge) was truly exceptional, catering to our every need. Our VIP tickets, private tour, and dinner reservations were waiting for us upon check in, and events went flawlessly. The chef of Relais le Jardin, the restaurant hotel, was truly exemplary. We returned to eat in the Bistro for a second night after our exquisite meal in the restaurant. Compliments to staff and to management for providing an unforgettable trip to Florence.

Nice hotel

We stayed here for two nights through Hilton’s partnership with Small Luxury Hotels, but the experience was disappointing. We were not given any room upgrade or other benefits, and the hotel felt far from a true luxury or five-star standard. We were placed in a small attic room that was extremely hot from the moment we entered, and the weak air conditioning did nothing to cool it down. The furniture was outdated, with obvious rust stains on surfaces, the bathroom flooded, the shower was broken, and some pieces of furniture were unusable. While the front desk staff were friendly, other services felt unprofessional, such as being offered a staff member’s personal bottle opener instead of a proper one. Overall, the facilities and service fell well short of expectations, and I would not recommend this hotel, especially in summer.
The hotel is also not very conveniently located—most city center attractions require at least a 15–20 minute walk.

Hotel Regency Firenze is a wonderful place to stay in Florence. The staff is kind, helpful, and always smiling. The rooms are beautiful, clean, and very comfortable. The hotel has a lovely garden where you can enjoy a peaceful breakfast. The breakfast was very good, with fresh and tasty options. The location is great—close to the center but quiet. The food, the service, and the calm atmosphere made everything perfect. We truly loved this hotel and would happily stay here again. A five-star experience!

This is the second hotel on our tour, this time in Florence, or Firenze. It was within walking distance of several of the places we came to see. It is very clean, friendly staff, extremely comfortable beds, classy. Leave your heavy metal key and fob at the desk because it does set off metal detectors.

Loved it! Great place and very convenient

Great property in the heart of Florence but not subsumed by tourists. Old world charm and attention to detail and guest needs.phenomenal!

Review of a hotel should include service, the physical facilities and the design and comfort of the room. The Regency excels and exceeds all expectations across every category.

The hotel is staffed with mature seasoned, professionals. For a hotel with only 30 rooms, there are always at least 2 people in the office, a porter, an engineer, multiple waiters and a full kitchen staff. The quality of the staff creates a welcoming atmosphere from the moment you enter the hotel and continues throughout the stay. There is no request that they will not fulfill from taxi reservations, dinner reservations, arranging tours, or tracking lost luggage.

The common areas are warm, inviting intimate spaces that feel like small sitting rooms. They invite conversation, a place to have a bottle of water, or read the morning papers. The dining room and gardens are lovely, quite spacious, and feel truly private. I am an early riser and sat in the garden each morning from 5:45. I was served a pot of coffee and waited comfortably until the breakfast buffet began. The buffet offers a wide variety of fresh local fruits, cheeses, fresh breads, pastries and eggs. There is granola, bran, nuts and multiple yogurts. All are freshly prepared/ baked every morning. The banana bread this morning was warm…The garden area is peaceful,very pretty but would be improved by the introduction of some flowering vines and potted plants with color.

The rooms are spacious, open airy with large bathrooms, including a soaking tub and separate stall shower. Bathroom s are well lit and easy to navigate. The linens are soft and plentiful. The closet space and drawers are sized to allow one to unpack their clothes and stay. The lighting is exceptional with modern indirect ceiling lighting, paired with with bedside lamps, and directional reading lights. Beds are firm and comfortable The interior doors are mirrored and we found it slightly disconcerting. Our first room had a shelf in the shower [309], our second room (307) did not have the shelf. As a person who likes to shave in the shower, I miss the shelf.
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It was a nice hotel with very friendly and accommodating staff. Have to warn there are stairs even after the elevator. Only a couple here and there. Terrific breakfast with seats inside and on the terrace. Selection was great and very nice staff bringing coffee. Clean hotel, nice size rooms

Located in a residential area away from the tourist areas, which we liked.

Location, being able to walk to museums.

Amazing hotel and service! Maximo and Claudia gave the best service we’ve had in a long time. Friendly and professional. We will be staying here again! Highly recommend

Simply put, this is a fantastic hotel in a great location. It is on the quiet end of a large-ish park yet you are the middle of the bustle of Florence within a ten minute walk. It is close to multiple squares and the museum where the David sculpture is displayed. We made a couple of trips to the countryside and we were on the ring road out of town in no time.
The room was clean, spacious and beautiful. The linens were soft. Breakfast was included in our stay, which was a nice touch. The hotel also had some nice seating areas where you could either dine or just enjoy a drink. The staff was courteous and fun!

We stayed at the hotel at the end of April and liked the authentic charm of this establishment.

The concierge and his team made the experience unforgettable: they managed to secure museum tickets for me and even arranged for a rental car to be delivered directly to the hotel.

The hotel's amenities combine quality with refinement, featuring a retro touch: mouldings, elegant furnishings, and the use of traditional keys rather than access cards. There is also an private garden/courtyard which is great for relaxing at the end of the day.

I highly recommend it to anyone seeking charm, tranquility, and service.