Hampton Inn Pittsburgh Greentree

Hotels
•
Hampton Inn
8 (507 reviews)
555 Trumbull Drive , Pittsburgh , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Good location
Cons:
Issues with cleanliness
Room downgrade
Uncomfortable mattresses

Categories

Cleanliness
7.08
Housekeeping was problematic as rooms were not restocked, and bathroom cleanliness was a concern.
Service
8.55
Staff were noted to be friendly and accommodating throughout the stay.
Location
8.59
The hotel was conveniently located close to downtown and various attractions.
Room Quality
7.04
Some rooms had issues such as low shower nozzles and uncomfortable mattresses.
Amenities
8.07
General amenities were acceptable, but parking charges were pointed out as excessive.
Value for Money
7.53
The room downgrade and cleanliness issues raised concerns about value for the price paid.
Food and Beverage
9.08
Breakfast was consistently praised and seen as a highlight.
Overall Experience
8.05
Mixed sentiments but a decent overall experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:05

Property Description

Convenient Location
Located just 12 miles from the Pittsburgh Zoo & PPG Aquarium, the Hampton Inn Pittsburgh/Greentree offers easy access to popular attractions and activities in Pennsylvania.

Comfortable Accommodations
Each room is equipped with free Wi-Fi, cable TV, a coffee maker, hairdryer, ironing facilities, and a work desk, ensuring a comfortable stay for all guests.

Exciting Nearby Activities
Guests can enjoy a variety of outdoor activities such as rowing, kayaking, and whitewater rafting on the nearby rivers, with Pittsburgh city centre just 8 km away.

Experience a perfect blend of convenience and comfort at the Hampton Inn Pittsburgh/Greentree. Book your stay now for an unforgettable trip!

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may be subject to additional charges.

Guests are to provide arrival details upon making a reservation or up to 24 hours prior to arrival. Please note that rooms will be released at 6 pm if the hotel is not notified of late arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: PIT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 507 reviews
Cleanliness: 7.08
Service: 8.55
Location: 8.59
Room Quality: 7.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 9.08
Overall Experience: 8.05
S
Shane • couple • us
1
Pros:

Ended up booking a stay at a separate hotel

Cons:

We pre-booked a room traveling from out of state. Called to request a late check in after midnight and was told our room was no longer available. We had been “walked” to the airport location which was 20 minutes further from our intended destination. We ended up booking at another hotel and request a refund if possible for this poor service

2026-06-26 • via Nuitee
C
Cindy • couple • us
6
The desk clerk was not very nice and didn’t explain things to you
Pros:

The rooms were clean and comfortable

Cons:

Not enough handicapped parking. We had to walk a long way and I have disabilities

2026-06-26 • via Nuitee
E
Erin • extended_group • us
8
2026-06-26 • via Nuitee
P
P • family_with_children • us
7
Pros:

The staff was wonderful and very friendly. The room was fine. The breakfast was good.

Cons:

I didn't like that I had to join Hilton Honors to get free internet.

2026-06-25 • via Nuitee
H
Helen • solo_traveller • us
2
Did not meet my expectations.Booking.com is also playing politics
Pros:

The bedsheets were dirty obviously they did not change it.when the last guest left.An Egg was left in the refrigerator My trash was not cleared out until 7pm.
This particular hotel is the worst Hilton properties I have ever stayed in my life.

Cons:

The front desk associate made me lay my own bed on the first night.Wondering if a guest is suppose to do the job of housekeeping?I paid for comfort that I never got.

2026-06-24 • via Nuitee
M
Margaret • family_with_children • us
8
2026-06-23 • via Nuitee
B
Brittany • couple • us
10
MEL was a sweet heart I will be back
Pros:

Everything

Cons:

There was nothing bad

2026-06-22 • via Nuitee
N
Nicole • solo_traveller • us
5
It was ok.
Pros:

It was clean

Cons:

The bed wasn’t the greatest.

2026-06-22 • via Nuitee
P
Prabu • solo_traveller • in
7
Nice
Pros:

All were good.

2026-06-20 • via Nuitee
E
Ed • solo_traveller • us
7
2026-06-16 • via Nuitee
M
Marie • couple • us
1
The staff are very rude and miserable. They take you to all of these things just because they’re miserable and they shou
Pros:

I like my bed. It was cozy and comfortable.

Cons:

I actually did not like the property and where it was located

2026-06-15 • via Nuitee
F
fraley • solo_traveller • us
10
2026-06-15 • via Nuitee
D
Dawn • solo_traveller • us
8
2026-06-15 • via Nuitee
N
Natina • couple • us
10
2026-06-14 • via Nuitee
T
Tiffany • couple • us
4
Decent, probably won’t be going back
Pros:

It was a little distance from downtown, lobby was clean, staff was pleasant

Cons:

My room wasn’t really clean; stuff on the walls. Bathtub would not drain and bed was uncomfortable! House keeping is every other day…

2026-06-08 • via Nuitee
B
Beatriz • family_with_children • br
10
2026-06-08 • via Nuitee
J
James • couple • us
7
2026-06-08 • via Nuitee
4
47 • solo_traveller • us
10
2026-06-07 • via Nuitee
J
Jaime • solo_traveller • us
8
2026-06-03 • via Nuitee
N
Nash • solo_traveller • us
8
2026-06-03 • via Nuitee