Hampton Inn Pittsburgh Greentree

Hotels
Hampton Inn
8 (483 reviews)
555 Trumbull Drive , Pittsburgh , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Good location
Cons:
Issues with cleanliness
Room downgrade
Uncomfortable mattresses

Categories

Cleanliness
7.08
Housekeeping was problematic as rooms were not restocked, and bathroom cleanliness was a concern.
Service
8.55
Staff were noted to be friendly and accommodating throughout the stay.
Location
8.59
The hotel was conveniently located close to downtown and various attractions.
Room Quality
7.04
Some rooms had issues such as low shower nozzles and uncomfortable mattresses.
Amenities
8.07
General amenities were acceptable, but parking charges were pointed out as excessive.
Value for Money
7.53
The room downgrade and cleanliness issues raised concerns about value for the price paid.
Food and Beverage
9.08
Breakfast was consistently praised and seen as a highlight.
Overall Experience
8.05
Mixed sentiments but a decent overall experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:05

Property Description

Convenient Location
Located just 12 miles from the Pittsburgh Zoo & PPG Aquarium, the Hampton Inn Pittsburgh/Greentree offers easy access to popular attractions and activities in Pennsylvania.

Comfortable Accommodations
Each room is equipped with free Wi-Fi, cable TV, a coffee maker, hairdryer, ironing facilities, and a work desk, ensuring a comfortable stay for all guests.

Exciting Nearby Activities
Guests can enjoy a variety of outdoor activities such as rowing, kayaking, and whitewater rafting on the nearby rivers, with Pittsburgh city centre just 8 km away.

Experience a perfect blend of convenience and comfort at the Hampton Inn Pittsburgh/Greentree. Book your stay now for an unforgettable trip!

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may be subject to additional charges.

Guests are to provide arrival details upon making a reservation or up to 24 hours prior to arrival. Please note that rooms will be released at 6 pm if the hotel is not notified of late arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 29, 2025 until Mon, Jun 1, 2026

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: PIT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 483 reviews
Cleanliness: 7.08
Service: 8.55
Location: 8.59
Room Quality: 7.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 9.08
Overall Experience: 8.05
U
upstatenewyorkdude Family Queensbury, New York
6
Ok
Pros:

Location was decent, on the edge of Pittsburgh and near highway. Like all Hamptons, it was clean and well kept. Downsides were that wifi was spotty and not always easy to connect to. And unlike most Hamptons, they actually charged for parking ($5/day).

2026-04-14 via Tripadvisor
G
Gabrielle couple us
6
Pros:

The breakfast was good

Cons:

I had to pay for parking at a hotel i already paid to stay at ahead of time and wasn't told about it before booking

2026-04-10 via Nuitee
H
Hong family_with_children ca
10
2026-04-10 via Nuitee
M
Memoona extended_group us
1
Not stay at this property, its cheap for a reason
Cons:

I reserved two rooms, months in advance. My card was charged 3 days before the stay (as per schedule) but I was denied the rooms on property stating they were over booked. I was left stranded in an unknown city at midnight. I wasn’t even reimbursed right away (it took booking.com 45 mins to confirm that I will be reimbursed) so I couldn’t book myself & my guests another room before that. The lady at front desk of Hampton Inn was also very difficult to deal with and kept on changing her statements from the booking is not showing on her end > I can see the booking > oh someone else booked it. It was mid night and not as busy with tourists as she was telling it was. I am certain there was an error in their system and I was a victim.

2026-04-09 via Nuitee
M
Manolito solo_traveller us
10
Great
Pros:

Great

2026-04-04 via Nuitee
A
americab399 Business
10
Wonderful Stay
Pros:

Hotel is very nice and clean. They have a variety of options for breakfast. If you need any assistance look for Mrs.Janay, she is very kind and helpful.

2026-04-01 via Tripadvisor
D
DougDavidoff Solo travel Bridgeport, Connecticut
8
A fine Hampton Inn for a several-night stay
Pros:

The Hampton Inn in Greentree, just a few minutes south of Pittsburgh, is a fine example of the value of the Hampton Inn brand. I have stayed here now several times. Front desk staff is friendly and helpful. The breakfast is good. The rooms are good. The bedding is great. I use this hotel for several nights at a time when visiting family. I am never let down at all.

2026-03-31 via Tripadvisor
J
Jennifer family_with_children us
9
2026-03-31 via Nuitee
S
Sigrid solo_traveller us
10
2026-03-29 via Nuitee
K
Kristen couple us
6
Pros:

The lady at the desk tried to make the most out of a bad situation.

Cons:

No power for hours. Didnt try to make an accommodations for us. Halls were super dark. Room was chilly until power came back on. They did offer any extra blankets or anything.

2026-03-29 via Nuitee
B
BlackWaterHattie Solo travel
10
Janay was perfectly and genuinely friendly
Pros:

Janay was very pleasant as she greeted guests for breakfast in the morning. She was steadily busy cleaning the area, greeting guests, and replenishing the food items.

2026-03-27 via Tripadvisor
L
landonb340 Family
10
10/10
Pros:

Amazing cooking give her a raise

2026-03-26 via Tripadvisor
B
Bailey couple us
10
2026-03-26 via Nuitee
J
johnbG8888IG Business
10
10/10
Pros:

Janay was very nice and perfessional. Excellent food and service.

2026-03-24 via Tripadvisor
Q
quettaf2026 Business
10
100/100 experience!!
Pros:

Breakfast was great and Janay was amazing !!!

2026-03-24 via Tripadvisor
R
Renê extended_group us
9
Pros:

localização e café da manhã

Cons:

tudo estava bom

2026-03-24 via Nuitee
S
Stella couple us
8
2026-03-24 via Nuitee
M
Marquese couple us
8
2026-03-21 via Nuitee
R
RollTideRollAZ Family Peoria, Arizona
8
Good Pittsburgh location
Pros:

Located just outside Pittsburgh, less than 30 minutes from airport. Clean and free breakfast every morning, with good selections to eat.

2026-03-19 via Tripadvisor
K
Kelly couple us
8
Pros:

People are friendly

2026-03-17 via Nuitee