Hampton Inn Pittsburgh Greentree

Hotels
Hampton Inn
8 (455 reviews)
555 Trumbull Drive , Pittsburgh , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Good location
Cons:
Issues with cleanliness
Room downgrade
Uncomfortable mattresses

Categories

Cleanliness
7.08
Housekeeping was problematic as rooms were not restocked, and bathroom cleanliness was a concern.
Service
8.55
Staff were noted to be friendly and accommodating throughout the stay.
Location
8.59
The hotel was conveniently located close to downtown and various attractions.
Room Quality
7.04
Some rooms had issues such as low shower nozzles and uncomfortable mattresses.
Amenities
8.07
General amenities were acceptable, but parking charges were pointed out as excessive.
Value for Money
7.53
The room downgrade and cleanliness issues raised concerns about value for the price paid.
Food and Beverage
9.08
Breakfast was consistently praised and seen as a highlight.
Overall Experience
8.05
Mixed sentiments but a decent overall experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:05

Property Description

Convenient Location
Located just 12 miles from the Pittsburgh Zoo & PPG Aquarium, the Hampton Inn Pittsburgh/Greentree offers easy access to popular attractions and activities in Pennsylvania.

Comfortable Accommodations
Each room is equipped with free Wi-Fi, cable TV, a coffee maker, hairdryer, ironing facilities, and a work desk, ensuring a comfortable stay for all guests.

Exciting Nearby Activities
Guests can enjoy a variety of outdoor activities such as rowing, kayaking, and whitewater rafting on the nearby rivers, with Pittsburgh city centre just 8 km away.

Experience a perfect blend of convenience and comfort at the Hampton Inn Pittsburgh/Greentree. Book your stay now for an unforgettable trip!

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may be subject to additional charges.

Guests are to provide arrival details upon making a reservation or up to 24 hours prior to arrival. Please note that rooms will be released at 6 pm if the hotel is not notified of late arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 29, 2025 until Mon, Jun 1, 2026

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: PIT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 455 reviews
Cleanliness: 7.08
Service: 8.55
Location: 8.59
Room Quality: 7.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 9.08
Overall Experience: 8.05
A
Andrew couple us
10
Will definitely be back
Pros:

Everything!

Cons:

Still waiting on the 45.05 to go back into my account but understand it can take a while! Thank you! You guys are awesome

2026-01-31 via Nuitee
S
Stuart solo_traveller us
8
Cons:

It was very cold and your HVAC could not keep the room at a comfortable temperature

2026-01-28 via Nuitee
A
Ashley couple us
3
I won’t be staying here again.
Cons:

I was down graded on my room. My bathroom was not clean at all. I did take photos. Just very disappointed in the overall experience. I feel I should’ve received a little money off due to the down grade and my room not being clean.

2026-01-20 via Nuitee
L
Lisa solo_traveller us
6
2026-01-20 via Nuitee
J
Jodi family_with_children us
10
2026-01-19 via Nuitee
E
Eric family_with_children us
6
Pros:

Outdoor pool

Cons:

The female manager was VERY RUDE, asking personal questions about my family and kids. She was every UNPROFESSIONAL AND UNAPPROACABLE

2026-01-19 via Nuitee
T
Thomas solo_traveller us
8
very nice
Cons:

plasticware was out of stock for breakfast

2026-01-19 via Nuitee
K
Kathleen couple us
8
It was in a convenient location the staff was friendly, but the WiFi was terrible
Pros:

It was close to st Clair hospital

Cons:

The WiFi was horrible

2026-01-19 via Nuitee
T
Tina couple us
9
Safe
Pros:

Great breakfast and coffee.

2026-01-19 via Nuitee
A
Anna family_with_children us
9
I love and enjoy the location of the Green Tree Hampton Inn.
Pros:

I always enjoy Hampton;s breakfasts. The staff kindly prepares turkey sausage for me when I make a request because I avoid eating pork.

Cons:

The commode is too low and at times it did not work.

2026-01-19 via Nuitee
C
Companion47273389276 Family
10
Greentree Hampton Inn
Pros:

We stay at the Greentree location frequently. The staff is always pleasant and the building is always clean. We have never had a problem with the rooms. If we need something the people there are very accommodating. I feel that the value is very good.

2026-01-15 via Tripadvisor
D
donaldaf2026 Solo travel
10
Always a great stay!
Pros:

I've been coming here for 20 plus years and it keeps getting better every time. The renovations are wonderful. Breakfast is always great, always hot and fresh. Front desk staff is amazing, Tori, Mike, Bethanie, Jamal, Venice, Racquel and Jackie always friendly and helpful. Oliver in maintenance always helps with an issues that may come up. Recommend this hotel to everyone!

2026-01-15 via Tripadvisor
S
Shari couple us
5
Was ok
Pros:

Breakfast was decent. Room nice and large.

Cons:

Hotel was off the beat in path, very isolated. Bed sheets had holes, sheet barely fit the bed which was uncomfortable. No face clothes in the room. Disappointed for being a Hampton inn.

2026-01-15 via Nuitee
K
Kassandra Mathias family_with_children us
8
2026-01-15 via Nuitee
A
Atreides Couples
6
Not Our First Stay; Possibly Our Last
Pros:

Pros:
• Quite reasonably priced for the Pittsburgh area.
• Kept clean and comfortable.
• Room door locks worked well with digital key.

Cons:
• Run-down from where it used to be, with multiple items not working as they should.
• Worse than typical Hampton breakfast.
• Petty $3.74 charge for self-parking.
• Some disappointing staff members.

As indicated in the title, our recent visit with the Hampton Pittsburgh/Greentree was not our first. In the past, it has provided satisfactory comfortable stays in the area while providing an excellent value. Note that the property is located south of the downtown triangle, meaning the time of journeys between them vary highly, dependent upon the day of the week and time of day. To those familiar with the area, suffice to say that the Ft. Pitt Tunnel lies between the two. Oh, and note that the hotel charges a really petty $3.74 daily parking fee, irrespective of whether or not you are parking there.

Our most recent visit was rather disappointing, as the Hampton seems to be getting neglected by all employee levels. The bathroom light flickered most of the time, as if a fluorescent bulb was giving up the ghost. Thankfully, we are not sensitive to such, but someone dealing with (for instance) epilepsy might require medical intervention in my non-medical professional opinion. There was also a flashing red light that appeared to be coming from the top of the credenza. In retrospect, hopefully not a fire hazard. The tub and ironing board were stained, and the iron faceplate itself was dirty – discovered the hard way. The TV had a horizontal black line running its full width. Not unwatchable, but distracting. Annoying was that the HVAC thermostat could not be adjusted. Even turning it to off, the loud fan continued to blow 24/7.

Some staff were helpful and polite; others ignored guests, and seemed to spend their shifts sitting in the lobby playing videos on their cell phones. We even had to bus our own tables to clean up after previous guests.

Breakfast at Hamptons in general, and this location in particular, continue to get worse. We have pretty much accepted that our favorite part – the bowl of cut fruit – will never be seen again. Hot items were prefabricated and only warmed up, courtesy of Sysco. The only bagels on offer were cinnamon raisin, and abomination for bagel aficionados. Even the normally safe oatmeal was not up to snuff: thick and gummy, as if it had been sitting on a burner too long. So, both mornings, breakfast consisted solely of two boiled eggs. Sigh.

In summary, if you luck into a room in good repair, and don’t have overly high expectations, this Hampton may suit your needs, especially if your business keeps you south of town. Otherwise, best to look elsewhere, as we will be on our regular sojourns through the Pittsburgh area.

2026-01-14 via Tripadvisor
P
Pam couple us
10
Pros:

It was very nice

2026-01-03 via Nuitee
M
Maria solo_traveller us
10
Pros:

I like the coffee flavorings and thw eggs

Cons:

N/a

2026-01-02 via Nuitee
A
alexis couple us
6
Pros:

It was close to everything .. the staff was really nice and had a good breakfast

Cons:

The refrigerator made a humming sound all night long . We were next to the vending machines so it was a bit loud at times . We heard everyone . There was a green light in the smoke detector that was right at head level in bed . There was gold fish on the side of the bed .. not from us ..and looks like shoe marks on the wall from where someone slept on the couch.

2025-12-29 via Nuitee
F
Freaky E couple us
9
Pros:

The staff is always very nice and helpful 5 star staff when you need them place is always clean and they always do their best to accommodate us every time we stay there kudos for the Inn and staff I'm always also seeing improvement when I stay there I see the locks were just updated too just recently. So awesome job on keeping upgrading the facility..

Cons:

The only 2 dislikes I had was the pillows are really really soft and made my neck stiff. Asked the staff for extra pillows and they easily accommodated .. The other was those stupidity designed hooks to hold up the towels when you get into and out of the shower and tub . They constantly rip out of the walls I would eventually like to see them put different design in for that .. and less holes in the walls ..lol

2025-12-29 via Nuitee
J
James couple us
8
Everything was fine but charging $3.74 for parking on your lot is a bit much
Cons:

Everything was

2025-12-22 via Nuitee