Sheraton Shenzhen Nanshan

Hotels
Sheraton
9.1 (176 reviews)
No.4088 Liuxian Boulevard, Nanshan District, Shenzhen , Shenzhen , cn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and modern
Friendly and helpful staff
Great food options
Good facilities
Cons:
Cleanliness issues with specific areas
Slow check-in process

Categories

Cleanliness
8.29
Some concerns about floor rug cleanliness and additional issues raised.
Service
9.26
Staff are described as friendly and attentive, despite some negative comments about a receptionist.
Location
8.8
Generally favorable, although mentioned as being far from public transport.
Room Quality
9.25
Spacious and modern rooms praised, with minor issues mentioned.
Amenities
9.28
Facility quality and availability of amenities are positively highlighted.
Value for Money
9.24
Guests find the hotel offers a good deal relative to the quality.
Food and Beverage
9.29
Breakfast and dining experiences are positively reviewed.
Overall Experience
9.36
Guests frequently express high satisfaction overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:30

Property Description

Luxurious Stay at Sheraton Shenzhen Nanshan

Modern Fitness Centre and Free WiFi
Stay active and connected during your visit with our state-of-the-art fitness centre and complimentary high-speed WiFi throughout the property.

Delectable Dining Options
Indulge in a variety of culinary delights at our all-day dining restaurant, offering continental and buffet breakfast options to start your day off right.

Convenient Services and Nearby Attractions
Our multilingual staff at the 24-hour front desk are ready to assist you with any needs, ensuring a seamless stay. Explore nearby attractions such as Happy Valley Theme Park and Shenzhen Civic Centre just a short distance away.

Experience luxury and convenience at Sheraton Shenzhen Nanshan - Book your stay now!

Important information:

Please note that all guests are required to wear a swimming cap in the pool.

Half-board rooms are only available for two portions.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CNY 0 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 2 years old and over stay for CNY 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 176 reviews
Cleanliness: 8.29
Service: 9.26
Location: 8.8
Room Quality: 9.25
Amenities: 9.28
Value for Money: 9.24
Food and Beverage: 9.29
Overall Experience: 9.36
S
Sean extended_group th
8
2026-02-14 via Nuitee
C
CHIH JUNG solo_traveller tw
9
2026-02-11 via Nuitee
K
Kadafi family_with_children fr
9
Pros:

Le petit dej est sublime

Cons:

Légèrement bruyant la nuit.

2026-01-28 via Nuitee
Y
YUMU solo_traveller hk
8
2026-01-25 via Nuitee
S
Szabolcsi couple hu
9
2026-01-24 via Nuitee
T
Teymour extended_group fr
4
2026-01-19 via Nuitee
L
Lulu solo_traveller jp
10
2026-01-19 via Nuitee
P
Phuong family_with_children au
9
Very enjoyable
Pros:

The rooms were luxurious and modern, and the breakfast buffet was exceptional. Staff were friendly and welcoming, especially Bill at the front desk, and were able to store all our luggage whilst we explored for the day. The pool was large and clean.

Cons:

The fitness facilities were a bit of a walk away from the property, and the rooms could've been a bit more thoughtfully designed and spacious: the layout of the bathroom was a bit incoherent.

2026-01-08 via Nuitee
W
Wai Shing couple hk
8
2026-01-06 via Nuitee
K
Kevin extended_group gb
10
2026-01-04 via Nuitee
Y
YIQIONG couple jp
8
Pros:

设施很新很棒,床很舒服

Cons:

地点有点偏,不过还好走路10分钟有一个购物广场

2026-01-03 via Nuitee
V
vissakha family_with_children hk
9
2025-12-31 via Nuitee
O
Otgonjargal solo_traveller mn
10
So clean. The best breakfast, service, safe and provide everything what you need
Pros:

Everything

Cons:

Nothing

2025-12-28 via Nuitee
A
Avner couple us
2
Pros:

None.

Cons:

The is not a 5 stars hotel. More like 3 and a half or maximum 4 - in all aspects! From the venue to the staff to the room to the location, food etc.
Previous to this stay, I was staying 10 nights at the Hilton Shekou, wow wow wow this is a 5 stars hotel!!!!

2025-12-12 via Nuitee
H
HOI LAM family_with_children hk
10
2025-12-03 via Nuitee
L
Landgraf solo_traveller de
9
Ein gutes Hotel, tolles Preis Leistungsverhältnis
Pros:

Sehr sauber, sehr gutes Frühstück, sehr zuvorkommendes Personal

2025-11-21 via Nuitee
S
Sudhanshoo Maroo solo_traveller sg
9
Pros:

staff, room size, amenities, newness

Cons:

nothing

2025-11-07 via Nuitee
J
Javed solo_traveller in
9
Pros:

Breakfast, two wash basins back to back.

Cons:

Floor Rugs cleanliness

2025-11-03 via Nuitee
L
Luigi extended_group it
10
2025-10-31 via Nuitee
M
Michele solo_traveller it
10
2025-10-31 via Nuitee