Hotel Montreal Metropolitan, an Ascend Collection Hotel

Hotels
•
BW Signature Collection by Best Western
7 (2731 reviews)
3400 Boulevard Crémazie Est , Montréal , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
5.5
Multiple mentions of dirtiness and bugs in the bathroom.
Service
8.5
Front desk staff were described as nice and helpful, though there were issues with room service.
Location
7.5
Convenient location but some mentioned concerns about noise from the bar and nearby highway.
Room Quality
5.5
Issues with noise, cleanliness, and room conditions mentioned.
Amenities
6.5
Limited amenities were noted, with some guests voicing complaints.
Value for Money
8.5
Some guests felt it was good value for the price, though there were mixed reviews.
Food and Beverage
6.5
Comments on limited breakfast options and some food being cold.
Overall Experience
7.5
Mixed experiences, with several guests saying they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:29

Property Description

Luxurious Amenities
Hotel Montreal Metropolitain offers a fitness centre, shared lounge, and a restaurant with a bar. Guests can enjoy free WiFi, room service, and a 24-hour front desk for convenience.

Fully Equipped Rooms
Some rooms feature a kitchen with an oven and stovetop, perfect for guests looking for a longer stay. All guest rooms are equipped with air conditioning and a work desk for comfort.

Convenient Location
Located near Saputo Stadium and IGA Stadium, this 4-star hotel is just a short distance from Montreal-Trudeau International Airport. Guests can also make use of the business centre or unwind at the snack bar during their stay.

Experience luxury and convenience at Hotel Montreal Metropolitain. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7
Based on 2731 reviews
Cleanliness: 5.5
Service: 8.5
Location: 7.5
Room Quality: 5.5
Amenities: 6.5
Value for Money: 8.5
Food and Beverage: 6.5
Overall Experience: 7.5
S
Shravankumar • family_with_children • ca
8
Pros:

Location and service

Cons:

No microwave

2026-03-28 • via Nuitee
O
Othman • couple • us
8
2026-03-28 • via Nuitee
M
Murphy • family_with_children • ca
8
2026-03-28 • via Nuitee
W
Widline • couple • ca
8
2026-03-27 • via Nuitee
E
Eunice Cristina • family_with_children • us
9
2026-03-27 • via Nuitee
M
MARIE • couple • ca
7
2026-03-26 • via Nuitee
K
Karine • couple • ca
10
Super séjour paisible dans un hôtel selon nos attentes.
Pros:

Propreté, Personnel, Prix .

Cons:

Problème avec la télé.. Réception du câble je crois… Maus rien de majeur puisque nous étions pas là la majorité du temps …

2026-03-26 • via Nuitee
L
lynda • couple • ca
8
2026-03-24 • via Nuitee
M
Mahamat Nouri • solo_traveller • ca
6
2026-03-24 • via Nuitee
E
Eugenie • couple • ca
1
Épouvantable
Cons:

Pas d’eau chaude
Bruit toute la nuit, incapable de dormir. Aucune insonorisation.
Déjeuner horrible. Fruits pour le composte ! Bologne comme viande et grille-pain qui ne fonctionne pas bien.

2026-03-23 • via Nuitee
F
Feguens • family_with_children • br
10
Pros:

Oui

Cons:

J'apprécie

2026-03-23 • via Nuitee
N
Nancy • solo_traveller • ca
9
Pros:

Qualité prix

Cons:

Stationnement

2026-03-23 • via Nuitee
P
Pauline • solo_traveller • ca
7
bien
Pros:

tout

Cons:

sauf le bruit car il y avait de la musique très forte

2026-03-23 • via Nuitee
M
Moez • family_with_children • ca
8
2026-03-22 • via Nuitee
N
NADIA • family_with_children • ca
1
Extremely disappointing stay, not worth the price.
Cons:

I don’t understand how this place is rated 4 stars. Our experience felt more like a motel than a hotel. The breakfast was very basic and low quality. The staff were rude, especially the person at check-in. The building itself doesn’t seem designed to be a hotel—it feels like offices converted into rooms. The corridors were freezing and in poor condition.

The “available parking” is inconvenient and unsafe, requiring you to cross a busy street without a crosswalk

Overall, very disappointing.

2026-03-22 • via Nuitee
W
Widline • couple • ca
8
2026-03-20 • via Nuitee
C
Claude • solo_traveller • ca
9
2026-03-20 • via Nuitee
R
Rose Tara Melissa Louis • family_with_children • ht
9
2026-03-20 • via Nuitee
M
Martijn • solo_traveller • nl
1
Slechte service
Pros:

Niks

Cons:

Ik heb al 5 keer gevraagd voor een factuur, nog steeds niet gekregen.

2026-03-19 • via Nuitee
M
Martijn • solo_traveller • nl
1
Slechte service
Pros:

Niks

Cons:

Ik heb al 5 keer gevraagd voor een factuur, nog steeds niet gekregen.

2026-03-19 • via Nuitee