San Diego Marriott La Jolla

Hotels
Marriott Hotels & Resorts
8.6 (659 reviews)
4240 La Jolla Village Drive , San Diego , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent valet service
Attentive staff
Cons:
Need for room renovations
Dirty elevator noted

Categories

Cleanliness
8.23
One review noted that an elevator was dirty, affecting the overall sentiment.
Service
9.2
Multiple reviews praised the attentive and helpful staff, particularly the valet and bar personnel.
Location
8.74
The location is close to the Westfield mall and restaurants, contributing positively to the experience.
Room Quality
7.69
Some reviews mentioned tired and worn out rooms, which affects the perception of quality.
Amenities
8.72
Amenities such as a Starbucks and parking options were appreciated, but room service was lacking.
Value for Money
8.68
The overall facilities and services provided make it a worthwhile choice for travelers.
Food and Beverage
8.73
The bar staff and drink options received high praise, enhancing the dining experience.
Overall Experience
8.8
Overall positive experiences highlight the strengths of service and location, making it highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:31

Property Description

Luxurious Amenities
Indulge in the heated outdoor pool and bar on-site for a relaxing stay. Enjoy the 42-inch flat-screen TV in every room, along with a work desk, coffee maker, and free toiletries for your comfort.

Dining Options
Savor micro-brew craft beer at Amuse for dinner, or grab Starbucks coffee and light fare at Fresh Grab-and-Go. The hotel offers diverse dining experiences to satisfy your cravings.

Convenient Location
Located just minutes away from University of California San Diego, with easy access to University Town Center Mall and Torrey Pines Municipal Golf Course. Stay close to the action while enjoying a peaceful retreat.

Book your stay at San Diego Marriott La Jolla for a perfect blend of luxury and convenience.

Important information:

Please note that there is a USD 5 package handling fee for each package received by the hotel on behalf of a guest.

Please note: Public parking is possible on-site at a charge. Valet parking is also available at a higher charge. Please contact property for full details. Reservations are not needed.

Please note the restaurant and the concierge lounge is closed until further notice.

When traveling with a cat or dog, please note that an extra charge applies:
- For stays of 1 to 5 nights: USD 100
- For stays of 6 nights or more: USD 300Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and costs USD 15 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 39 per day.

Location

Property Accessibility

Total Disability Score: 49.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 160
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 6
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 659 reviews
Cleanliness: 8.23
Service: 9.2
Location: 8.74
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.8
R
Reid couple us
8
Overall, it was comfortable and easy to navigate
Pros:

I like the layout of the main hotel and the room was nicely situated

Cons:

The elevators going to the parking garage needed maintenance

2026-05-23 via Nuitee
B
Baseem Koudsi family_with_children gr
5
acceptable
Pros:

The location of the property

Cons:

The age of the facility (bathrooms are quite old)

2026-05-21 via Nuitee
M
Mark solo_traveller us
7
2026-05-20 via Nuitee
A
Angelita extended_group us
8
Overall, place was good except for breakfast.
Pros:

Clean room and bathroom, comfy bed . Professional, friendly and accommodating concierges .

Cons:

Complimentary breakfast only good for 2 guests. Food was not that good and not a lot of choices.

2026-05-14 via Nuitee
W
William couple us
3
not worth the price
Pros:

nothing in particular

Cons:

Ridiculous parking fees. Niosey door slamming, rooms need updating

2026-05-10 via Nuitee
R
ravim2015 Business Holladay, Utah
10
Great experience at the lounge
Pros:

Hala Ayoub is an amazing person , is extremely friendly , highly engaging , very receptive and customer friendly looking for ways to help the folks at the lounge .
Thank you Hala

2026-05-06 via Tripadvisor
2
259jodyf Business
10
Parking
Pros:

Valet parking Rocked with Manager Joe leading the team
thank you for taking care of my client and my car

2026-04-17 via Tripadvisor
V
VacationsRWanderful Couples
10
Great stay!
Pros:

Restaurant serves a great hot breakfast with lots of choices. The rooms are very clean and well-maintained. Cleaning service was excellent. It’s very quiet. The bed was very comfortable. Had a restful and pleasant stay!

2026-04-05 via Tripadvisor
C
CruiseGirl2 Couples Virginia Beach, Virginia
10
Enjoyed our stay a lot
Pros:

We arrived late from the east cost and check in was a breeze. Our room was comfortable and clean. Sheets super soft. Yes the room is slightly dated but well maintained. Location is excellent near several restaurants and mall. The Starbucks barista is so accommodating and friendly . And they have moved the shampoo and shower gel lower making it easy to reach when taking a bath. They have a Hertz rental car on sight. I would not hesitate to stay here again. A wonderful experience.

2026-04-03 via Tripadvisor
2
263ceceliar Family
10
Great Service from the Valets!
Pros:

We had a great stay at the Marriott in La Jolla. Aaron and John went above and beyond. Aaron helped us when we returned and we told him we would be headed out to the beach later in the day, so he had our vehicle parked ho front and ready and was kind enough to give us directions to a local beach! We appreciate it!

2026-03-28 via Tripadvisor
J
jesperalsv Business
10
Best service in town
Pros:

I used the breakfast restaurant every morning doing my stay. I can highly recommend the restaurant and especially Waitress Neli who made sure that I had a great start of the day - every morning.

2026-03-28 via Tripadvisor
P
Pisit couple th
10
2026-03-26 via Nuitee
F
franciscogA581KV Family
10
Five Star Service
Pros:

We were weary travelers due to delays at the airport but thanks to the lovely staff at the Marriott in La Jolla we were able to check in a few hours early and enjoy their comfy beds for a much needed nap. As if that kind gesture was not enough we enjoyed a night cap at the lobby bar (after indulging in daytime shenanigans in La Jolla) The frosty mug coupled with a ice cold beer and savory burger hit the spot. The morning was not started until the wonderful staff at the lobby Starbucks poured some quality Joe. We truly enjoyed our stay at this Marriott so much so that I forgot to pack my coveted University of Arizona basketball shorts! My tensions were eased with the above and beyond professionalism of the phone operator(I do not recall your name but you are a Gem), Lizbeth Abad and Richard Uribe in housekeeping who were able to FedEx my shorts within days! I’m truly grateful for this amazing staff and in today’s world of Airbnb’s and other entities of the sort I have decided to sign up for Marriott Bonvoy!
Safe travels Y’all

2026-03-22 via Tripadvisor
Z
Z7405UXbrianh Business
10
Exceptional Service
Pros:

We visit this hotel often for Breakfast and Jackie always goes out of her way to provide exceptional customer service. She has a great attitude and is a fantastic representation of your Marriott hotel. Neli is great as well!

2026-03-20 via Tripadvisor
N
Naomie couple us
8
Was a great stay, would stay again
Pros:

The view, cleanliness and air

Cons:

The parking

2026-03-16 via Nuitee
M
M2833UXtomm Solo travel
6
Conceded
Pros:

I am a titanium member of the Bonvoy program and travel weekly all over the country. Using that as a reference I will share that the staff here is fairly conceded/snobby. I get that it’s La Jolla, but I live in La Jolla..so I was not impressed. This place is fine for business but I would look elsewhere if I were booking for vacation. The customer service is not it. Plus $50 a night for parking is a little steep.

2026-03-07 via Tripadvisor
D
dbK4517AX Family
10
Great experience
Pros:

Clean/quiet room
Location convenient
Shout out to Neili and Jackie/super friendly and helpful not only with their service but helped us with ideas about sites to see and places to visit as well as how to get there-Well done ladies!

2026-03-07 via Tripadvisor
6
623maryanns Business
10
Great experience
Pros:

Marriott La Jolla exemplifies the high quality of Marriott properties. You are welcomed by a friendly and super helpful front desk staff. Through my week of stay, thank you to Angel at the M lounge, for taking care of all of us with a smile, even at such early morning hours. And to the housekeeping staff, thank you for adjusting to my schedule to service my room. After a long day of work, it was so nice coming back to a fresh and clean room! I will definitely stay here the next time I am back in town!

2026-03-06 via Tripadvisor
T
Tanya couple us
10
Great stay, lobby looked better than the rooms, needs renovations.
Pros:

I loved the location it was great, near the beaches the mall and so pretty! The loby was nice and parking was cheap.

Cons:

It’s a little outdated, the rooms need a renovations!

2026-03-02 via Nuitee
M
mystr0c Solo travel San Diego, California
2
Convenient location yet bad location
Pros:

Work brought me here, that’s the only reason I stayed.
The property feels old and poorly maintained. Dusty hallways, dark lighting, and a constant chill made the entire place feel unwelcoming. the hotel was busy, yet it felt like a ghost town. There was movement everywhere, but somehow it still felt lonely and disconnected.
The staff seemed overwhelmed and understaffed, which showed in the rushed atmosphere. Everything felt cramped, tired, and past its prime.
Overall, it was a cold, dark, and uncomfortable stay. Not somewhere I would choose to return to unless absolutely necessary.

2026-03-01 via Tripadvisor