Cocolia Hotel

Hotels
9.6 (54 reviews)
Mermejita Alta sin numero. , Mazunte , mx

Free
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Beautiful surroundings
Friendly staff
Cons:
Difficult access at night
Roads could be tricky

Categories

Cleanliness
9.41
Guests expressed satisfaction with cleanliness, indicating high standards.
Service
9.99
The staff were described as friendly, helpful, and went above and beyond.
Location
9.42
The location was praised for its beauty and tranquility in nature.
Room Quality
9.37
Rooms were described as beautiful and well-organized.
Amenities
9.4
Amenities like the open-air shower and restaurant were appreciated.
Value for Money
9.86
Guests felt that the experience justified the cost.
Food and Beverage
9.41
Dining experiences were positively highlighted with high-quality food.
Overall Experience
9.98
Overall, guests had an exceptional experience that exceeded expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:00

Property Description

Cocolia Hotel offers a luxurious stay in Mazunte with its 4-star services and prime location just 1.3 km from Mazunte Beach. Outdoor Pool & Terrace: Relax by the outdoor swimming pool or unwind on the terrace while enjoying the beautiful surroundings. Restaurant & Bar: Indulge in delicious cuisine and drinks at the on-site restaurant and bar. Room Options: Choose from rooms with private balconies, sea views, and modern amenities for a comfortable stay. Book now for an unforgettable experience at Cocolia Hotel in Mazunte.

Important information:

Please note that is an extra charge of 30$ per pet.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

9.6
Based on 54 reviews
Cleanliness: 9.41
Service: 9.99
Location: 9.42
Room Quality: 9.37
Amenities: 9.4
Value for Money: 9.86
Food and Beverage: 9.41
Overall Experience: 9.98
M
Martin extended_group de
8
Gerne wieder.
Pros:

Zwei Pools, Design - Holz und Beton, tolle Möbel, Pflegeprodukte gut, offenes Konzept des Zimmers, Yoga Raum. Checkin sehr nett und zuvorkommend. Die Bepflanzungen sind sehr schön und geben insbesondere in den Trockenzeit dem Ganzen eine grüne Atmosphäre. :) trotz des offenen Konzepts viel Privatsphäre.

Cons:

Poolhandtücher hatten bessere Qualität als Handtücher im Zimmer, Service sehr langsam und gar nicht proaktiv. Drinks brauchen eine knappe Stunde. Etwas müssig für ein Hotel dieser Klasse. Man läuft viel durch den Dreck.

2026-03-13 via Nuitee
A
Alies couple nl
10
Een romantische getaway op een prachtige plek
Pros:

Het attente personeel, de mooie kamers en de ligging van het resort

2026-03-12 via Nuitee
D
David couple il
8
Overall quite memorable even despite the mosquitoes and difficulties falling asleep
Pros:

Very unique concept with a bold vision. A slice of rugged paradise

Cons:

Lack of ac was a killer as were the mosquitoes

2026-03-12 via Nuitee
A
Alvaro couple co
10
Pasamos días inolvidables
Pros:

Es un sitio muy bien concebido para la zona. Ideal para descansar

2026-02-28 via Nuitee
C
Clyde couple us
10
Would 100% recommend to anyone looking to unwind and relax.
Pros:

Beautiful location, very peaceful and quiet.

Cons:

The access road from the town is definitely steep and washed out in parts. Be careful if you rented a car with low clearance!

2026-02-27 via Nuitee
A
Amélie solo_traveller fr
9
Magique et ressourçant.
Pros:

Super hôtel,
équipe accueillante, lieu magique au milieu de la nature - très paisible et isolé, mais finalement à proximité de la ville et de la plage, donc super pour se balader.
Lieu super ressourçant.
Il est dommage de ne pas avoir accès à du thé / café en illimité - je comprends qu'il n'y ai pas de machines dans les chambres pour les questions écologiques du lieu, mais je pense qu'un accès au café et thé gratuitement permettrait de palier à cela, car pour le coup chaque demande est payante.
Mis à part cela, j'ai vraiment adoré et rêve d'y retourner.

2026-02-23 via Nuitee
V
Vera couple at
9
Pros:

Der tolle Ausblick und das sehr freundliche Personal

Cons:

Leider war die Straße vom Hotel mit dem Auto etwas schwer befahrbar.

2026-02-23 via Nuitee
A
Anna couple de
10
2026-02-12 via Nuitee
A
Alida couple gb
10
2026-02-11 via Nuitee
D
Dinorah couple mx
5
2026-02-09 via Nuitee
V
Valeria couple mx
7
Pros:

Si eres amante de la naturaleza te va a encantar. Es una experiencia, incluido el check in con su ritual, el recepcionista muy amable. Pasamos 2 noches suficiente

Cons:

Para los precios que manejan en el restaurante (iguales que en París, ahí vivimos), el servicio en el restaurante podría mejorar. Comimos todo en el hotel y mi novio se intoxicó. Estamos seguros fue una pizza de camarón con pulpo (recomendación del recepcionista) Lo comentamos en la recepción y también festejábamos nuestro aniversario por lo cual esperábamos algún gesto pero solamente la mesera nos dijo “feliz aniversario”. No pudimos cenar la última noche ya que mi novio estaba vomitando.
Si te dan miedo los insectos y arañas no es para ti. El que no tenga aire acondicionado en enero es tolerable pero no imagino en verano. Las habitaciones tienen muros con hoyos entre la naturaleza y habitación los cuales me parece se podría mejorar con un mosquitero

2026-01-31 via Nuitee
S
Seth couple gb
9
2026-01-31 via Nuitee
A
Alexandre couple fr
10
Exceptionnel, vivement notre prochain séjour
Pros:

Tout !
Superbe expérience : chambre sublime, lit très confortable, vue à couper le souffle, très bon réseau wifi sur toute la propriété, personnel très sympathique et attentionné, piscine et parties communes très propres et bien décorées, les restaurants et les bars sont très bons. Etc.
Nous avions hâte de revenir !

Cons:

Rien.
Les chemins qui mènent à l’hôtel pourraient être améliorés / entretenus pour faciliter l’accès. Mais je suppose que cela fait partie du charme de Mazunte.

2026-01-08 via Nuitee
N
Nils solo_traveller no
10
Pros:

Cocolia truly exceeded our expectations. The lodges and the surroundings are even more beautiful than the photos. The staff is super friendly and relaxed. If you're thinking about splurging for a few nights, this place will absolutely be worth it.

2025-12-26 via Nuitee
D
Debbie couple gb
10
Fabulous
Pros:

Just Beautiful

Cons:

Nothing

2025-12-02 via Nuitee
V
Vincent extended_group nl
10
Gorgeous place in the middle of nature.
Pros:

Beautiful estate, with rooms in the middle of nature. You can really rest well here. Service was top notch. They went above and beyond to make our stay pleasant.

Cons:

The roads leading up to the property are a bit tricky, especially at night, but that’s something that can be easily overcome.

2025-11-25 via Nuitee
P
Philipp couple de
10
Pros:

Cocolia has an amazing location in the middle of the jungle. The bungalows are beautifully organized and create a unique atmosphere. The staff was outstanding and the manager was super kind in helping us with transfers and other stuff.

Cons:

Nothing

2025-11-15 via Nuitee
M
Margaux couple be
10
Pros:

La vue de la chambre est exceptionnelle

Cons:

Rien! Conseil: venez en 4x4 jeep

2025-10-30 via Nuitee
P
Perrine solo_traveller be
9
2025-10-28 via Nuitee
J
Jonathan couple gb
10
2025-10-26 via Nuitee