Comfort Inn, Erie - Near Presque Isle

Hotels
•
Comfort Inn
8.2 (233 reviews)
3041 West 12th Street, Erie, Pennsylvania, 16505 , Erie , US
1-814-8354200

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Wheelchair accessible
Outdoor pool - seasonal
Picnic area
Elevator
Free breakfast
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Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Dated property
Cleanliness concerns
Maintenance issues

Categories

Cleanliness
7.7
While many reviews mention clean rooms, several comments highlighted maintenance issues and dirty areas.
Service
9.2
Staff consistently praised for being friendly and helpful across multiple reviews.
Location
8.7
Convenient location near Presque Isle and food options, generally positive sentiment.
Room Quality
7.7
Mixed reviews regarding room quality; concerns over outdated facilities noted.
Amenities
7.7
Limited amenities noted; broken equipment and sparse vending options mentioned.
Value for Money
8.2
Generally good value for the price paid, although some aspects could improve.
Food and Beverage
8.2
Breakfast was praised for quality; some concerns raised about variety.
Overall Experience
8.2
Overall experience was pleasant, but several guests expressed disappointment in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:50

Property Description

Discover a serene getaway at Comfort Inn, Erie - Near Presque Isle, where relaxation meets convenience.

Recreation and Relaxation: Dive into fun at our seasonal outdoor pool, or unwind in our scenic picnic area. Recharge with delicious offerings at our two coffee shops or savor a drink in one of our six vibrant bars and lounges.

Comfortable Accommodations: Our 98 guest rooms feature plush pillowtop beds and modern amenities, including complimentary Wi-Fi and satellite programming, ensuring a restful retreat.

Convenient Amenities: Enjoy a complimentary continental breakfast every morning and take advantage of services like dry cleaning and 24-hour front desk assistance. With free self-parking and proximity to attractions like Waldameer & Water World, your stay will be as hassle-free as it is enjoyable.

Don't miss your chance to experience exceptional comfort and hospitality—book your stay today!

Important information:

  • The seasonal pool will be open from May 27 to September 12.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ERI

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.2
Based on 233 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.7
Room Quality: 7.7
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.2
D
Dennis • extended_group • us
8
Cons:

Exhaust fan could’ve worked and it needed skid strips in the bathtub. It was very slippery.

2026-05-03 • via Nuitee
L
Ladonna • family_with_children • us
1
Disgusted
Pros:

Nothing.

Cons:

After 2 hours in the room we discovered there were bed bugs in our room. On the mattress and curtains. Hotel couldn't refund my money for the room when we checked out immediately after finding bed bugs. Did not offer any help with finding another place to stay. Attempted to contact Booking.com about incident and no help canceling reservation nor returning money. Hopefully PayPal can get my money refunded.

2026-04-30 • via Nuitee
C
Candace • family_with_children • us
6
It’s was ok but wouldn’t return.
Pros:

Staff was nice

Cons:

Housekeeping never cleaned our room even after requested.

2026-04-27 • via Nuitee
M
Marlene • couple • us
9
Enjoyed our room. Close to everything we wanted to do. Staff were friendly.
Pros:

Clean, friendly staff

Cons:

Breakfast wasn’t the best

2026-04-25 • via Nuitee
• couple • us
8
2026-04-23 • via Nuitee
C
Chin-Kun • solo_traveller • us
9
2026-04-13 • via Nuitee
C
Chris • extended_group • us
10
Pros:

Very clean and staff were so polite

Cons:

Not enough baggage carts for amount of guests on weekend

2026-04-13 • via Nuitee
M
Makayla • solo_traveller • us
10
2026-04-12 • via Nuitee
D
Davis • couple • us
10
Pros:

It was well maintained and clean, easy access in and out for everything I want to do

Cons:

Everything was nice. I have no complaints.

2026-04-05 • via Nuitee
A
Anne • solo_traveller • us
9
2026-04-04 • via Nuitee
S
Shakara • solo_traveller • us
10
Pros:

I love the peacefulness and warmth. Jacqueline really did her very best to make sure I had comfortable stay.

2026-03-21 • via Nuitee
J
jolene • couple • us
7
Good place although
Pros:

The room was comfortable and clean. We stay here every year and this is the first we've had issues

Cons:

We were on the first floor and our window seemed to be broken and when the wind was blowing it sounded like someone was standing in our room with a whistle because it was constant while the wind was blowing. Also the floor around the window was wet in assuming from the window being broken and leaking

2026-03-19 • via Nuitee
M
Melissa • family_with_children • us
5
Cons:

Check in/late night staff not very welcoming. A bit shabby in the lobby area. That said, rooms were comfortable and all requests were accommodated. Didn’t care for location. Did not eat breakfast because there were not very healthy options - fruit would be a nice addition. Loud air unit in the room.

2026-03-16 • via Nuitee
S
Sheila • solo_traveller • us
10
Excellent
Pros:

This place is clean and comfortable. Stayed 2x. Both times it was excellent.

2026-02-25 • via Nuitee
A
Amy • couple • us
3
Not worthy
Pros:

Location was good.

Cons:

The continental breakfast was below par. The eggs were cold with zero flavor. There were 2 kinds of sausage together but half looked raw. The bananas they offer were so brown that you could barely see any yellow.

The room facilities did not work. We brought this to their attention while we stepped out. When we came back, the issue was not fixed. The bathroom door did not shut entirely.

I will not stay there again.

2026-02-23 • via Nuitee
J
Judith • couple • us
7
2026-02-14 • via Nuitee
R
Rick • couple • us
9
Great place to stay and close to Presque Isle.
Pros:

Very convenient to Presque Isle Park. The rooms were nice and we did not use the pool but it looked clean and safe.

Cons:

Room was humid but cool.

2026-01-19 • via Nuitee
E
Elisa • couple • us
10
You can be sure we’ll stay here on future trips to Erie.
Pros:

The staff was wonderful. Pleasant, professional, accommodating. Wish they worked with me.
Our room was great. Comfy sheets and bed.
Bathroom was spotless.
Pool was great. Clean, plenty of chairs, tables, and loungers.

Cons:

As our room had a side view of the busy road outside, a room-darkening drape would have been helpful.

2026-01-19 • via Nuitee
R
Ronald • family_with_children • us
7
2026-01-19 • via Nuitee
M
Maria • family_with_children • us
4
I'm glad it was short.
Pros:

The pool was excellent. The staff were nice. And the breakfast was good.
The eating area was clean.

Cons:

The rooms were not that clean. The bathroom, in particular was kind of gross. The toilet seat was old and peeling. The bath tub was not cleaned out from the previous users. The bathroom floor was crowded with spider webs and dirt in the corners. I was afraid to walk barefoot in the bathroom or anywhere, actually.

There were no comforters on the bed. I froze at night. And my husband's pillow did not have a cover sheet.

2026-01-19 • via Nuitee