Tropical Garden Hotel

Hotels
8.9 (303 reviews)
Calle Dankers, Puntarenas , Jacó , cr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Cleanliness
Excellent location
Comfortable rooms
Cons:
Customer service availability
Minor issues with amenities

Categories

Cleanliness
9.03
Multiple reviews highlight the cleanliness of the facilities, indicating a strong sentiment in this category.
Service
8.8
While some reviews mention issues with reception availability, positive comments about staff friendliness balance the sentiment.
Location
9.54
Reviews frequently praise the location as central and convenient, contributing to a very positive sentiment.
Room Quality
8.79
Guests appreciate the comfort and amenities in the rooms, though some mention minor issues.
Amenities
8.72
Facilities are well-regarded overall, with only minor points of contention regarding the pool and dining options.
Value for Money
8.78
No significant negative comments, indicating a reasonable value for the level of service provided.
Food and Beverage
8.33
Limited feedback on food quality suggests an average experience with potential improvements.
Overall Experience
9.2
The overall sentiment expressed in reviews suggests guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:09

Property Description

Experience Nature and Beach Harmony

In the heart of Jaco, the Tropical Garden Hotel offers a unique blend of nature and beach vibes. Our green areas house diverse native flora and fauna, creating a tranquil atmosphere with butterflies, iguanas, and birds.

Unwind and Explore

Enjoy a range of amenities including a spacious outdoor pool, BBQ ranch, Free WiFi, and 24/7 security. With private beach access, free parking, and pet-friendly rooms, we cater to all your needs.

Discover Jaco's Charms

Explore Jaco's attractions on foot and indulge in local cuisine, shopping, surfing, and adventure activities like waterfalls, bird watching, and horseback riding. Let us guide you to the best experiences Jaco has to offer.

Book your stay at the Tropical Garden Hotel for a memorable tropical getaway!

Important information:

Maximum 2 small pets are allowed and there is a flat fee of $10 per pet for the stay, plus they must be registered when you make the reservation. "See pet regulations"

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.9
Based on 303 reviews
Cleanliness: 9.03
Service: 8.8
Location: 9.54
Room Quality: 8.79
Amenities: 8.72
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.2
J
John • solo_traveller • us
2
Cons:

The price I was asked to pay at the hotel was about 50% more than the price I was quoted through Booking.com

2026-02-26 • via Nuitee
K
Karen Amorós • solo_traveller • cr
10
2026-02-25 • via Nuitee
G
Gutierrez • couple • cr
10
2026-02-25 • via Nuitee
M
Megan • extended_group • cr
10
2026-02-25 • via Nuitee
M
María • couple • cr
9
Pros:

Es un lugar tranquilo

Cons:

Todo bien

2026-02-24 • via Nuitee
A
Aguilar.morales • family_with_children • cr
10
2026-02-24 • via Nuitee
R
REGIS • couple • fr
10
Pros:

La nouveauté, l'amélioration des équipements, le confort des chambres, les serrures automatiques etc...

Cons:

RAS

2026-02-24 • via Nuitee
A
Ana • extended_group • cr
10
Excelente
Pros:

Ubicación

Cons:

Nada. Todo perfecto

2026-02-23 • via Nuitee
G
Gaelle • couple • fr
7
Pros:

L'emplacement au bord de la plage, proche des restaurants et d'une boulangerie.
La piscine est très bien dans un joli cadre de verdure avec plein d iguanes.

Cons:

La chambre n'était pas très propre. Les draps étaient sales, le sol aussi et il y avait plein d'insectes dans la chambre.
Nuit très bruyante. L'hôtel est a côté de bar/restaurant et des personnes criaient/chantaient dans la rue jusqu'au matin.

2026-02-23 • via Nuitee
J
Juan Manuel • extended_group • cr
10
Excelente
Pros:

La piscina y su ambiente, la ubicación está perfecta.

2026-02-23 • via Nuitee
C
Carlos • family_with_children • pe
8
Pros:

Cercanía a la playa

2026-02-14 • via Nuitee
D
de paula • couple • uy
7
2026-02-13 • via Nuitee
A
Alfredo • couple • es
9
Apartamento muy cómodo para ir a la playa
Pros:

El apartamento era muy cómodo. Tenía parking para dejar el coche dentro, piscina y la playa a pocos metros. Estaba al lado del centro pero no era ruidoso. Muy recomendable.

Cons:

La piscina estaba algo sucia cuando fuimos.

2026-02-13 • via Nuitee
L
LUCA • couple • it
8
Accogliente struttura per passare giornate tra movida e mare
Pros:

Pulita e accogliente, c’é un guardiano che ti apre anche se arrivi tardi. Posizione ottima per uscire a piedi e c’è l’accesso al mare.

Cons:

C’é la manopola dell’acqua calda ma usciva solo acqua fredda

2026-02-10 • via Nuitee
J
Johanna • couple • de
8
Optimal für Aufenthalt in Jaco
Pros:

- Top Lage: Nahe am Strand sowie Restaurants, Bars, Läden, etc.
- Gepflegte Anlage
- Einladender Pool
- Sehr bequemes Bett & Klimaanlage
- im Garten / Poolbereich kann man einige Vögel und Reptilien beobachten
- Mit Tor abgegrenzter Parkplatz für Besucher, sehr sicher

Cons:

- kann aufgrund der Umgebung etwas lauter sein
- Interieur etwas in die Jahre gekommen

2026-02-08 • via Nuitee
L
Linda • solo_traveller • ca
10
Great value and location. I will be back!! Thank you!
Pros:

Very quiet and private location. Excellent value for the money. Beautiful pool area with lots of shade and sun. Very close to beach, bakery, grocery store and excellent beach restaurant.

Cons:

Lots of iguanas nearby.

2026-01-31 • via Nuitee
D
dave • couple • gb
8
Good location for Jaco
Pros:

Quiet location, good sized room, clean and comfortable. Pool was a little tired but clean and good size. Secure parking.

Cons:

no bedside or light over the bedroom

2026-01-31 • via Nuitee
M
Manuel • extended_group • cr
10
Pros:

Excelente servicio, instalaciones, en general una experiencia inmejorable. Los colaboradores super amables y serviciales, super recomendado

2026-01-29 • via Nuitee
L
Lisa • couple • de
4
Pros:

Die Lage ist gut, direkt am Strand.

Cons:

- riesige Kakerlake im Zimmer
- Mehrere Mücken und Fliegen im Zimmer sowie Ameisenstraße auf der Küchenzeile
- Bett unbequem
- Wir hatten eigentlich ein Studio mit zwei Betten gebucht, aber nur einen Bungalow mit einem Bett bekommen. Leider habe ich die Buchungsdetails zu spät gecheckt, sodass wir nicht mehr wechseln konnten.

2026-01-29 • via Nuitee
M
mauricio • extended_group • cr
9
Pros:

La ubicación limpieza y tranquilidad

2026-01-28 • via Nuitee