Tropical Garden Hotel

Hotels
8.9 (315 reviews)
Calle Dankers, Puntarenas , Jacó , cr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Cleanliness
Excellent location
Comfortable rooms
Cons:
Customer service availability
Minor issues with amenities

Categories

Cleanliness
9.03
Multiple reviews highlight the cleanliness of the facilities, indicating a strong sentiment in this category.
Service
8.8
While some reviews mention issues with reception availability, positive comments about staff friendliness balance the sentiment.
Location
9.54
Reviews frequently praise the location as central and convenient, contributing to a very positive sentiment.
Room Quality
8.79
Guests appreciate the comfort and amenities in the rooms, though some mention minor issues.
Amenities
8.72
Facilities are well-regarded overall, with only minor points of contention regarding the pool and dining options.
Value for Money
8.78
No significant negative comments, indicating a reasonable value for the level of service provided.
Food and Beverage
8.33
Limited feedback on food quality suggests an average experience with potential improvements.
Overall Experience
9.2
The overall sentiment expressed in reviews suggests guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:09

Property Description

Experience Nature and Beach Harmony

In the heart of Jaco, the Tropical Garden Hotel offers a unique blend of nature and beach vibes. Our green areas house diverse native flora and fauna, creating a tranquil atmosphere with butterflies, iguanas, and birds.

Unwind and Explore

Enjoy a range of amenities including a spacious outdoor pool, BBQ ranch, Free WiFi, and 24/7 security. With private beach access, free parking, and pet-friendly rooms, we cater to all your needs.

Discover Jaco's Charms

Explore Jaco's attractions on foot and indulge in local cuisine, shopping, surfing, and adventure activities like waterfalls, bird watching, and horseback riding. Let us guide you to the best experiences Jaco has to offer.

Book your stay at the Tropical Garden Hotel for a memorable tropical getaway!

Important information:

Maximum 2 small pets are allowed and there is a flat fee of $10 per pet for the stay, plus they must be registered when you make the reservation. "See pet regulations"

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.9
Based on 315 reviews
Cleanliness: 9.03
Service: 8.8
Location: 9.54
Room Quality: 8.79
Amenities: 8.72
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.2
R
Rosa Elena • couple • cr
9
Acogedor
Pros:

Buena atención , buenas instalaciones, buena ubicación , áreas verdes , área de estacionamiento, cochera .

2026-03-19 • via Nuitee
M
Marc-Henri • couple • be
8
Très bien situé, propre et spacieux, un peu fastidieux d’accès et pas très agréable la nuit
Pros:

Très bien situé le long de la plage, avec des appartements confortables et cuisine, équipée, notamment d’un grand frigo, douche et toilette séparées. Le ménage est fait tous les jours.
Piscine de bonne taille.

Cons:

Le complexe se trouve au bout d’un sentier en gravier et poussière, pas très agréable et même si c’est une impasse le trafic s’entend la nuit car le mur du bungalow longe la rue. Le gardien de nuit est un personnage assez désagréable et impoli.
Il y a un système avec des clés pour entrer/ sortir, pour le parking avec une grille et un cadenas, et pour l’accès à la plage.

2026-03-19 • via Nuitee
E
En Naimi • couple • es
10
Precioso
Pros:

La casita es fantástica, con todas las comodidades posibles. La piscina es preciosa, en medio de la naturaleza. Si pudiéramos, volveríamos enseguida

Cons:

Todo perfecto

2026-03-18 • via Nuitee
N
Nathalie • couple • fr
9
Très bon établissement proche de la mer
Pros:

La proximité de la mer. L’appartement était très propre, fonctionnel et la literie de bonne qualité.
La piscine entourée d’une belle végétation

Cons:

Rien

2026-03-17 • via Nuitee
K
Katrina • solo_traveller • ca
9
2026-03-17 • via Nuitee
G
Garcia A • couple • cr
9
2026-03-16 • via Nuitee
J
Jose • family_with_children • cr
8
2026-03-16 • via Nuitee
T
Thomas • solo_traveller • us
8
Pros:

The property was just a few hundred yards from the beach. Great location!

Cons:

I was only provided small bars of soap. No shampoo or body wash

2026-03-16 • via Nuitee
T
Tiff • solo_traveller • cr
9
Pros:

La ubicación,el ligar muy limpio bien equipado y muy buena atención

2026-03-15 • via Nuitee
A
Anthony • couple • ch
8
2026-03-14 • via Nuitee
D
Denise • couple • gb
9
Fab little oasis in Jaco!
Pros:

Great location! Very comfortable bed and pillows and the apartment had everything we needed! The gardens and pool are beautiful and well maintained with lots of wildlife to watch. We've had wonderful stay thank you 😊x

Cons:

Would have been nice to have pads on the sunloungers.

2026-03-14 • via Nuitee
L
Lobo • family_with_children • cr
10
2026-03-14 • via Nuitee
A
Ana Cecilia • couple • cr
10
Fantástica la encargada muy amable
Pros:

La ubicación la piscina extraordinaria

Cons:

Todo me gustó

2026-03-12 • via Nuitee
R
Reyes • extended_group • cr
10
Pros:

Ya he visitado el lugar varias veces porque tiene muy buena ubicación, es muy céntrico pero a la vez alejado del ruido con acceso directo a la playa sin necesidad de mover el carro. Lo que mas me gusta son las instalaciones en general, tienen mucha vegetación y naturaleza, es muy tranquilo y realmente los colaboradores son muy atentos siempre

Cons:

Podrían mejorar un poco la limpieza de la habitación, desde el primer día qué llegue se veía el piso sucio y durante toda la estadía no lo limpiaron

2026-03-12 • via Nuitee
S
Silvia • solo_traveller • it
7
2026-03-10 • via Nuitee
A
Ana Gabriela • solo_traveller • cr
10
Ubicación excelente, con un ambiente sano y familiar.
Pros:

Un lugar muy limpio. Tiene buen aire acondicionado.

Cons:

Hay que arreglar algunos detalles de la habitación.
No ofrece desayuno, pero hay uno muy bueno muy cerca en un Restaurante Kokos.

2026-03-07 • via Nuitee
A
Ana Gabriela • solo_traveller • cr
10
2026-03-07 • via Nuitee
A
Ana Gabriela • solo_traveller • cr
9
2026-03-07 • via Nuitee
R
Róbert • couple • hu
9
2026-03-06 • via Nuitee
E
Eleni • couple • de
10
Pros:

Die Unterkunft und Lage,perfekt für uns.wir waren auf der Durchreise und hatten einen sehr komfortablen Tag.toller Pool!

2026-03-05 • via Nuitee