Lady Stern Jerusalem Hotel

Hotels
8.8 (358 reviews)
Jaffa Street 204 , Jerusalem , il

Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Fax/photocopying
Ironing service
Massage services
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good service
Comfortable rooms
Good breakfast variety
Cons:
Mixed cleanliness feedback
Limited amenities
Room quality issues
Value for money concerns

Categories

Cleanliness
7.2
Overall, guests mentioned cleanliness, but some reviews highlighted room cleanliness issues.
Service
8.4
Service was a standout aspect, with many guests praising the friendly and helpful staff.
Location
9
The hotel's location received high praise for its proximity to key transportation hubs and landmarks.
Room Quality
7.3
Rooms were generally comfortable, though some guests mentioned specific issues like dust and noise.
Amenities
6.8
Mixed feedback on amenities, with some guests enjoying the breakfast variety, while others noted limitations like spa services.
Value for Money
7.1
Opinions on value varied, with some guests feeling the hotel provided good value, while others found it lacking in relation to price.
Food and Beverage
7.6
Food and beverage offerings received positive feedback overall, with breakfast being particularly highlighted.
Overall Experience
8.7
Most guests had a positive overall experience and expressed readiness to recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 02:04

Property Description

Central Location
Lady Stern Jerusalem Hotel is conveniently situated near major attractions like the Garden of Gethsemane and the Western Wall, making it an ideal choice for travelers wanting to explore Jerusalem.

Comfortable Accommodation
Each room at Lady Stern Jerusalem Hotel is equipped with modern amenities including air conditioning, a TV, and some rooms even feature a balcony for stunning views. The cozy rooms with comfortable bedding ensure a relaxing stay for guests.

Multilingual Support and Delicious Breakfast
Guests can enjoy a buffet or kosher breakfast at the hotel to start their day right. With 24/7 guidance available in Arabic, English, French, and Hebrew, the hotel ensures a smooth and pleasant stay for all guests.

Experience the best of Jerusalem at Lady Stern Jerusalem Hotel. Book now for an unforgettable stay!

Important information:

Please inform Lady Stern Jerusalem Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BGN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ₪ 43 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs ILS 60 per day.

Location

Guest Reviews

8.8
Based on 358 reviews
Cleanliness: 7.2
Service: 8.4
Location: 9
Room Quality: 7.3
Amenities: 6.8
Value for Money: 7.1
Food and Beverage: 7.6
Overall Experience: 8.7
I
Itay review category business travellers ro
9
Superb
Pros:

Nice hotel, great location and kind stuff.

Cons:

The breakfast started abit late but he stuff was kind and helpful

2025-06-12 via Nuitee
C
Chakel young couple be
8
Very good
Pros:

The stuff were very friendly and helpful

Cons:

The central air condition in the bedrooms were not strong enough

2025-05-27 via Nuitee
L
Ljubomir review category business travellers rs
9
NICE BUSSNIES STAY
Pros:

LOKATION WAS EXCELENT

Cons:

ROOM KLINES

2025-05-26 via Nuitee
I
Isaac review category business travellers us
10
Best value
Pros:

Hosptality

2025-05-19 via Nuitee
דברון young couple il
10
Exceptional
2025-04-18 via Nuitee
H
Hani
10
Pros:

Rama was nice & helpfull

2025-04-11 via Nuitee
D
David young couple il
8
Very good
2025-04-10 via Nuitee
D
David young couple il
8
Very good
2025-04-10 via Nuitee
R
Raymond solo traveller za
8
Very good
2025-04-08 via Nuitee
J
Jacob young couple gb
10
Exceptional
2025-04-05 via Nuitee
W
Wallan young couple gb
10
Exceptional
2025-04-04 via Nuitee
G
Gideon young couple il
6
Pleasant
2025-04-04 via Nuitee
R
R review category business travellers za
9
Excellent location and comfortable room.
Pros:

Ideal location, right next to the Haturim light rail station or walking distance from Yitzchak Navon train station if you are taking the train from the airport. Very accommodating staff, the bed was large and comfortable. Good breakfast.

Cons:

The room was a bit dusty, and there is some construction opposite, but should not bother you if you're out in the day.

2025-03-29 via Nuitee
E
Edward
10
Pros:



Amazing service, very caring staff. Rooms are clean, beautiful, exactly like on the website. Breakfast is delicious — highly recommended.

I often stay here, coming back every few weeks. The reception is great and the guy gave me a extra few hours for check out

Always a pleasure, truly one of the best hotels in Jerusalem

2025-03-23 via Nuitee
U
Uri young couple il
7
It was ok, but I expected more
Pros:

I liked the location. Very close to Mahne Yehuda market, and we've done great walking from the hotel to the old city by foot. There's also the tram very close for those who don't wish to walk.
The staff was friendly, the breakfast was ok, and our room was upgraded to a bigger room without us asking for it, THANK YOU.

Cons:

There's a serious issue with the AC. It's either on heating or cooling for the the whole hotel. Guests cannot switch between modes, and it's an issue because we arrived in a very hot day (more than 30 degrees Celsius) in the early spring, and the AC was set on heating and could not be changed. Worse than that, noise isolation is indeed very good when the window is closed. But in such a warm day, one must open the window to get some fresh air.. but there's impossible noise of the close-by train and other noise producers..
The Spa is available only if you purchase a treatment.
The breakfast was pretty good, but for the Shakshuka (which is made of eggs and tomato mash) is seems that the mash has (way too much) sugar in its ingridients, which made the Shakshuka sweet - and it shouldn't.

2025-03-15 via Nuitee
R
Ronen young couple il
10
Exceptional
2025-03-10 via Nuitee
Y
Yael young couple il
9
Superb
2025-03-08 via Nuitee
M
Michael young couple il
7
Good
Pros:

The location and room were old fashioned but great.

Cons:

The dining room couldn't handle the guests and it was a disgrace.

2025-03-04 via Nuitee
M
Maxwell young couple il
10
Exceptional
Pros:

We had an amazing experience staying at the hotel! Very friendly staff, especially the front desk staff were extremely helpful and attended to all of our needs.

2025-03-04 via Nuitee
A
Alvan young couple us
8
Was better than expected. Good value for price. Room/bathroom clean. Excellent shower
Pros:

Very good location but difficult to approach entrance.
Breakfast was good with every possible variety as every other Israeli hotel

Cons:

Getting into parking lot was cumbersome but not terrible.
Had to call receptionist and have them open gate to enter
But plenty of parking availability I'm underground pkg lot

2025-03-03 via Nuitee