Hotel Villa Carlotta

Hotels
7.8 (1781 reviews)
Via Michele di Lando 3 , Florence , it

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Spacious rooms
Cons:
Dated facilities
High price for services
Bathroom issues

Categories

Cleanliness
7.26
Review mentions the room was clean, but the overall property is dated and has maintenance issues.
Service
8.73
Staff was described as friendly and helpful in multiple reviews.
Location
8.27
Location is convenient, though not central; it's in a good area for walking to the city center.
Room Quality
7.72
Rooms are spacious but dated; issues with bathroom amenities noted in the reviews.
Amenities
7.25
Amenities are lacking, such as missing shower caps and dated facilities.
Value for Money
7.21
Overall impression of high price compared to the services offered.
Food and Beverage
8.26
Breakfast received positive feedback, but overall food offerings are not elaborated upon.
Overall Experience
7.73
Overall good experience, but with notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:20

Property Description

Luxurious 19th-century Manor
Villa Carlotta, a 19th-century country manor, offers a luxurious stay surrounded by picturesque parks and gardens. Conveniently located near the iconic Piazzale Michelangelo, this 4-star hotel is just a short stroll away from the famous Ponte Vecchio bridge.

Elegant Rooms and Relaxing Amenities
Indulge in comfort with air-conditioned rooms featuring satellite TV and elegant parquet floors. The classic décor with chandeliers and lacquered wood furniture adds a touch of sophistication. Unwind on the veranda, take a dip in the pool, or enjoy free Wi-Fi throughout the property.

Dining and Exploration
Savor international cocktails at the bar or choose from a variety of hot and cold dishes for lunch and dinner. Explore Florence with ease by taking a bicycle from reception to the nearby Boboli Gardens or catching a local bus from the stop close to the hotel.

Book your stay at Villa Carlotta for a memorable experience in Florence.

Important information:

Please note that parking is subject to availability.Swimming pool: Closed from Wed, Oct 15, 2025 until Sun, Mar 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for € 10 per person per night when using an existing bed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1781 reviews
Cleanliness: 7.26
Service: 8.73
Location: 8.27
Room Quality: 7.72
Amenities: 7.25
Value for Money: 7.21
Food and Beverage: 8.26
Overall Experience: 7.73
U
Uros couple rs
3
Pros:

Lokacija je odlicna. Zelenilo svuda okolo kao da ste u sumi. Parking u sklopu objekta.

Cons:

Objekat je veoma star, oseti se neprijatan miris, dvoriste izuzetno prljavo i ne odrzavano, buka u sobama veoma velika, dorucak ako dodjete u 8h vise nema sta da se jede.

2026-04-09 via Nuitee
A
Alejandro solo_traveller us
7
Pros:

Lovely staff, spacious, and nice upscale residential neighborhood with lots of greenery

Cons:

It desperately needs a paint job, maintenance, and general updating of decor. Owners are clearly skimping on necessary upgrades and basic maintenance

2026-04-06 via Nuitee
C
Cristiano couple it
9
Molto accogliente
Pros:

Tranquilla posizione nel verde e nel silenzio

Cons:

Un po’ fané

2026-04-04 via Nuitee
G
Gianni solo_traveller it
4
Hotel non alla altezza di un 4 stelle, in decadenza.
Pros:

Struttura affascinante, buona la posizione e il parcheggio gratuito se cè posto, letto comodo. Possibilità di lasciare l’auto qualche ora in piu dopo il check-out.

Cons:

Struttura poco curata e con servizi quasi assenti. Informazioni errate sulla ZTL, in realtà vi è una ZTL scudo verde a diversi km prima dell'arrivo....Camera piccola e rumorosa, colazione scadente per cui costosa. Parcheggio interno talmente costipato che a fatica si riesce ad uscire dalla propria auto. Grave problema di sicurezza all’ingresso esterno (marciapiede dissestato e buio), causando una caduta, gestito freddamente e con scarsa attenzione dal personale al corrente gia da tempo. Esperienza complessivamente deludente e non all’altezza delle aspettative, molto lontana da quella raccontata online, non lo consiglierei piu di una notte, meglio fare colazione fuori.

2026-04-04 via Nuitee
E
Elizabeth couple us
9
Staff was very friendly, professional & courteous.
Pros:

Perfect location, especially to transport. Fantastic breakfast, we even got a to go breakfast since we departed before 7 am.

2026-04-04 via Nuitee
P
Petr couple cz
10
Pros:

Příjemný hotýlek s výbornou obsluhou , parkováním ve dvoře , 20 min chůze od ponte vecchio

Cons:

Vyhřívaný bazén ?

2026-04-02 via Nuitee
L
Laura solo_traveller gb
8
Great mid priced Florence hotel in a nice location
Pros:

Well presented and well equipped room. I prefer the main building than the separate building. Clean and comfortable. Friendly and helpful staff. Decent breakfast. For a mid range Florence hotel, it’s good. Porta romana is a great location. It’s nice and leafy streets around it. A few good restaurants within a 5 minute walk. And then it’s a pleasant walk into the centre of Florence.

2026-04-01 via Nuitee
H
Hohn couple it
9
great location and friendly staff
Pros:

I have stayed here several times in the last 15 years and I saw some improvements such as friendly staff and slippers in room.

Cons:

if I have to complain there was a bit of mould in shower ( spray anti-muffa needed )

2026-03-31 via Nuitee
L
LOUA couple it
7
Très bien
Pros:

Tout

Cons:

Tout

2026-03-29 via Nuitee
M
Michel couple fr
7
Pros:

Emplacement situé dans un quartier calme, à 30 mn du centre ville. Parking privé mais nombre de places limité ( sinon stationnement payant dans la rue ). Chambre correcte, mais qui mériterait d'être rafraîchie, ainsi que la SDB.

Cons:

Un premier accueil à la réception un peu froid le jour de notre arrivée
L'isolation, notre chambre étant dans l'annexe
Pas de bouilloire, ni de bouteilles d' eau dans la chambre
Cher par rapport aux prestations d' ensemble

2026-03-28 via Nuitee
S
Sekkou couple it
8
2026-03-26 via Nuitee
S
Stanislav couple lv
9
2026-03-25 via Nuitee
A
Alessandro Filippo couple it
6
Grande potenzialità, camere da ristrutturare
Pros:

Posizione molto buona con l’eccezionale parcheggio gratuito interno alla struttura, un valore immenso

Cons:

Camera di 30 anni fa, letto matrimoniale con 2 materassi singoli

2026-03-25 via Nuitee
S
Susana couple es
9
Pros:

La ubicación en un lugar muy tranquilo cerca de Florencia con parking gratuito , perfecto para pasear la ciudad

2026-03-23 via Nuitee
M
micaela couple it
8
Per una notte va bene
Pros:

La posizione e la villa

Cons:

Il bagno un po’ piccolo, non c’è nulla a cui appoggiare il beauty case

2026-03-23 via Nuitee
O
Ozlem solo_traveller gb
5
Pros:

Location….

Cons:

Rooms are a bit dirty, not daily cleaning, room in general with the bed cover, pillows etc. The safe box didn’t work, lamps in the bathroom didn’t work, plugs are very old etc. The most important thing the all receptionist were very unfriendly, a bit grumpy…

2026-03-22 via Nuitee
F
francesco couple it
10
Consigliato
Pros:

Posizione comodissima

Cons:

Niente

2026-03-22 via Nuitee
M
Martina couple it
9
2026-03-21 via Nuitee
M
McKenzie extended_group gb
10
2026-03-21 via Nuitee
G
Guido couple it
9
Pros:

Camera grandissima, arredamande gradevole, verde intorno

Cons:

mancava un armadietto per la biancheria (e si che la stanza era grande e piena di spazio) e un ripiano nella doccia, al terzo giornio abbiamo dovuto sollecitare per avere il sapone per la doccia

2026-03-21 via Nuitee