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Facilities
Property facilities
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Meeting rooms
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Full-service spa
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Fitness facilities
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Express check-out
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Electric car charging station
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Comprehensive recycling policy
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Health club
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Guest education on local ecosystems and culture
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Sustainability/community reinvestment (10% revenue or more)
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Free WiFi
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24-hour front desk
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Terrace
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Luggage storage
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Express check-in/check-out
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Sauna
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Concierge service
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Steam room
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Elevator
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Fitness facilities
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Supervised childcare/activities
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ATM/banking
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Shopping on site
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Conference space
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Breakfast available (surcharge)
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Health club
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Safe-deposit box at front desk
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Multilingual staff
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Porter/bellhop
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Express check-out
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Full-service spa
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Internet access in public areas - high speed
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Meeting rooms
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Smoke-free property
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Wedding services
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Express check-in
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Pool umbrellas
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Tours/ticket assistance
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Wheelchair accessible parking
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Snack bar/deli
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Free self parking
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Free valet parking
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Pool sun loungers
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Electric car charging station
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Water dispenser
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Housekeeping on request
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Banquet hall
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Eco-friendly cleaning products provided
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Eco-friendly toiletries
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LED light bulbs
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Recycling
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Eco-friendly cleaning products used
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Wheelchair-accessible van parking
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Food and water bowls
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Change of towels (on request)
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Change of bed sheets (on request)
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Vegetarian breakfast available
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Organic food
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Locally-owned & organized tours & activities
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Showcase for local artists
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Sustainability/community reinvestment (10% revenue or more)
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Guest education on local ecosystems and culture
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Locally-sourced food on site (80% or more)
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Energy-saving switches
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At least 80% of all lighting comes from LEDs
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Comprehensive food waste policy
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Vegan menu options available
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Vegetarian menu options available
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Comprehensive recycling policy
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Bulk dispenser for toiletries
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Water-efficient showers only
Review Highlights
Categories
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Property Description
Escape to Fiesta Americana - Merida, where luxury meets comfort in the heart of Mérida.
Indulgent Spa Experience
Relax and rejuvenate at our full-service spa, offering a range of soothing massages and body treatments designed to restore balance and tranquility.
Exquisite Dining Options
Savor authentic Mexican cuisine at Regional Yucateco, or indulge in 24-hour room service. Our coffee shop/café and bar/lounge ensure that your cravings are always satisfied.
State-of-the-Art Amenities
Enjoy complimentary Wi-Fi, an outdoor pool, health club, and business facilities that cater to both leisure and corporate travelers. Free valet parking adds to the convenience, making your stay as effortless as possible.
Don’t miss out on your chance to experience all that our hotel has to offer—book your stay today!
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property Policies
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Pets
Maximum number of pets per room 2
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Pets
Service animals are exempt from fees/restrictions
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Sustainability Certifications
Green Key (Foundation for Environmental Education)
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Check-in & Check-out
Contactless check-out is available
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General
Cashless transactions are available
Property policies
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Pets
Maximum number of pets per room 2
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Pets
Service animals are exempt from fees/restrictions
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Sustainability Certifications
Green Key (Foundation for Environmental Education)
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Check-in & Check-out
Contactless check-out is available
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General
Cashless transactions are available
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Pets
Pet max weight (per pet) in lb is 44
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Pets
Pets cannot be left unattended
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Guest type
Essential workers only - NO
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Pets
Pets allowed
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Covid
Property does not offer onsite COVID-19 testing
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Guest type
LGBTQ friendly
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General
Professional property host/manager
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Check-in & Check-out
Contactless check-in is available
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Pets
Pet max weight (per pet) in kg is 20
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Health & Safety
Property does not require health documentation at check-in
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Pets
Only dogs are allowed
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Pets
Service animals are allowed
Location
Guest Reviews
Todo estuvo super bien
Great hotel. Rooms are clean. Staff is super friendly. Many restaurants to choose from at walking distance.
rooms are way to outdated
Best location to anything restaurants ,bars ,coffees this location it’s in the heart of the main ave of Merida
Dear (Hotel Manager)
I am writing to express my concern regarding a series of incidents during my recent stay . The first night we notice that the door of our room wasn’t locking . Next day we change rooms. In our last nigh at around 2:am, my friends and I were suddenly woken by a very strong smell coming through the air conditioning system. The odor was so intense that it caused us to cough and feel unsafe , as we were choking .
Thi was extremely upsetting especially at that hour, and it raised serious concerns about air quality and safe . I believe the hotel should be more attentive to the hotel maintenance of the air conditioning system . Some staf member suggested that the smell my have been due to fumigation , but regardless , guests should be protected from such exposure .
I hope you take this matter seriously and ensure this doesn’t happen to other guests in the future
Sincerely
Sandra Screen
Top shelf all the way around. Highly recommend
El Fiesta Americana Mérida es un hotel que necesita una remodelación total y completa. Las instalaciones muestran ya un desgaste evidente que no corresponde con la categoría que pretende representar.
El servicio del personal es muy amable, siempre atentos y dispuestos a ayudar, pero sinceramente no alcanza a complementar la falta de mantenimiento del hotel.
Overall, hotel was nice. A little far from Parque Central & souvenir store shops. About a 20 min walk or a cheap uber( $5 or less). Parking garage in the basement. You get a new parling ticket everytime u leave and it needs to be stamped by the front desk. Great delicious breakfast (separate cost).
Great hotel with great proximity to all the restaurants & action. Will be the standard to compare other hotels.
Excellent. Only complaint is that the air conditioning system is right near the pool making it very noisy
This hotel is great overall, the layout including the location of the lobby is a little inconvenient. It is quite old and could use some renovations to give it some life.
Hotel staff, food and service is great. Some areas of the hotel and rooms are looking old and not kept up.
Everything good except the air conditioner in 2 rooms was broken after that everything was good
Hotel is very over priced
Rent it a suit very old
also the air conditioning intake is in the bathroom
so if you are in the bathroom all the air will get suck to the living room thru the vent
terrible
Great people
The location is very central for enjoying the city center, good quality hotel.
Location and amenities were outstanding.
FA is a very nice hotel. Friendly staff, good location, good AC in the room. The lobby area was a bit warm. Looked like AC was not too strong.
Too noisy rooms. There was construction near and the hammer was too loud. When I entered in my room I founded a beatle on the floor
I've stayed at the Fiesta Americana multiple times. The staff is very friendly and courteous, and many are bilingual, which is helpful. The location is great. I would recommend the Fiesta Americana to anyone visiting Merida.
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