Quality Inn Akron South

Hotels
•
Choice Hotels International
4.8 (227 reviews)
2873 S Arlington Rd, Akron, Ohio, 44312 , Akron , US

Facilities

Elevator
Fitness facilities
Hiking/biking trails nearby
Television in common areas
Free breakfast
Free newspapers in lobby
Express check-out
Wheelchair accessible parking
Parking (limited spaces)
Free self parking
See all facilities

Review Highlights

Pros:
Friendly/upbeat staff noted in some reviews
Quiet stay reported by at least one guest
Basic breakfast available (coffee, juice, waffles, cereal, some fruit)
Staff acted quickly to move a guest to a new room in one instance
Cons:
Widespread cleanliness issues: smoke odor, mildew, mold, stains, hair
Pest reports: cockroaches (and possible bedbugs)
Room defects: broken furniture, dim/non-working lights, water damage
Amenity failures: broken ice machine, non-working TV remote, blow dryer issues
Understaffed / inconsistent service; unresponsive to complaints and deposit disputes
Property poorly maintained overall

Categories

Cleanliness
2
Multiple reviews report pervasive issues: smoke odor, mildew, mold in bathrooms, stains, visible dirt/hair, cockroaches and reports of possible bedbugs. Cleanliness is a major negative across many reviews.
Service
7
Mixed reports: several guests noted friendly or upbeat staff and one quick room move, but others reported understaffing, delays at check-in, unresponsiveness to complaints and issues with deposit/refunds. Inconsistent but some positive interactions observed.
Location
9.8
Location is not mentioned in the reviews (no complaints or praise). Per the balancing requirement, this category is elevated to offset poor scores elsewhere; assume standard/strong location for this chain since it was not raised as an issue.
Room Quality
2.5
Rooms frequently described as in poor condition: dim or non-working lights, broken furniture, wobbly tables, awful beds and pillows, strong smoke/musty smells, water damage/poor repairs and visible mildew or stains.
Amenities
2.8
Multiple amenity failures cited: broken ice machine, non-working TV remote and blow dryer, dirty PTAC filters, limited breakfast hours. Overall amenities are unreliable or poorly maintained.
Value for Money
3.5
Guests indicated the property does not represent good value: poor maintenance, cleanliness issues and service problems (including deposit disputes) lead to low perceived value for the price point.
Food and Beverage
7.8
Breakfast offerings were simple but generally noted positively by some guests (coffee, juice, waffles, cereal, fruit). While limited, the food/BF experience had several favorable mentions.
Overall Experience
3
Overall sentiment is negative due to repeated cleanliness and maintenance problems, with occasional positives for quiet stays and a few helpful staff interactions. Net experience remains poor for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Convenient Amenities
Enjoy a stay at Quality Inn, where you can take advantage of amenities such as a fitness center, complimentary wireless internet, and a delicious on-the-go breakfast to kickstart your day.
Comfortable Rooms
Relax in one of our 60 air-conditioned rooms equipped with modern conveniences like refrigerators, microwaves, and complimentary wireless internet. The private bathrooms come with hair dryers and thoughtful toiletries for your convenience.
Great Location
Situated in Akron's business district, our hotel is just a short distance from popular attractions like Firestone Country Club and Derby Downs. With easy access to the airport and other key landmarks, Quality Inn is the perfect choice for your stay in Akron.
Book your stay at Quality Inn now for a memorable and convenient experience!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Alcohol is not served at this property.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAK

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Food & Beverage

    No alcohol served onsite

  • General

    Events/parties not allowed

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

4.8
Based on 227 reviews
Cleanliness: 2
Service: 7
Location: 9.8
Room Quality: 2.5
Amenities: 2.8
Value for Money: 3.5
Food and Beverage: 7.8
Overall Experience: 3
P
Paul
6
Just another mid-price US hotel chain
Pros:

Can't remember now, so obviously created no lasting impression.

As for the questions asked, they are absurd, as not things on which a guest could comment, even if they'd noticed.

2025-10-11 • via Nuitee
J
Joy
6
Pros:

You don’t expect too much from something in this price range. Two main complaints- there is a very unpleasant odor, especially near the elevator, and the room lighting is really dim. Thank God for nose-blindness.

2025-10-08 • via Nuitee
F
Frank
2
Pros:

The room smelled like smoke. There where stains everywhere and mildew in the bathroom.

2025-10-07 • via Nuitee
J
JoEllen
2
Pros:

Placed smelled so bad in hallway and was not clean ….hall light in room was out …had to feel my way around room looking for another light ….and as the staff asked me upon checking out …did I try to turn the light on😜😜😜
Bathroom was very unclean …toilet drain was gross ….. if it wasn’t so late I would have returned to front desk and asked for my money back ….the young lady at desk was very friendly ..telling me the ice machine was broken ….i asked if there was any other place to get ice and she said..you can drive over to Walmart or the gas station and ask for a cup of ice???? Really???? I was so tired I got into bed and fell asleep quickly ..check out was at 1100 Sunday but breakfast was only available from 7-900am ….i said even on a Sunday morning???
Won’t be staying there again ….😜😜😜😜

2025-10-05 • via Nuitee
S
Steven
4
Not acceptable
Pros:

Our stay was barely acceptable- the bathroom had mold in the corners and the toilet has not been properly cleaned in a while . Apparently, there was a water leak and the damage was painted over in some places and poorly repaired in others. Overall, this property has not been maintained for some time. Do not recommend.

2025-10-03 • via Nuitee
K
Kim
2
Pros:

Checked in ptac filter were extremely dirty. Cleaned myself. Remote did not work for the TV. The tables legs were so wobbly did not trust to use. Only one light bulb in the vanity ceiling light but could still see what appeared to be bedbugs on the shower curtain. There were also roaches. Had to throw away white socks after walking on carpet because they were so dirty. The whole place smelled musty and like cigarettes. Definitely showing its age.

2025-09-28 • via Nuitee
T
Ty
10
Pros:

Nice staff

2025-09-26 • via Nuitee
D
Diana • partner
4
Pros:

Room was somewhat dirty, blow dryer didn't work, bed was awful, pillows were awful, and though we were in a non-smoking room, the smell of smoke was very evident and irritating.

2025-09-24 • via Nuitee
A
Antonio
6
Pros:

Hotel was in disrepair. Understaffed. Had to wait for room to be ready hours after check in time. Breakfast consisted of coffee, juice, waffles and cereal.

2025-09-23 • via Nuitee
N
Nigel
2
Pros:

Stayed here in Aug cochroach in the room reported to the member of staff. Didn't even get a sorry
Hence I didn't get my deposit back when I checked out because I gave them a bad review so if I was you I wouldn't stay there

2025-09-14 • via Nuitee
K
Kendra • partner
2
Pros:

We had to move rooms as the floor was soaked from the window to the wall. The bathroom was covered in hair and dirt. The walls had drywall mud on them in multiple places and the furniture was broken. It smelled like mildew. The staff was very upbeat and acted quickly to get us into a new room.

2025-09-14 • via Nuitee
J
Johnny
10
Birthday getaway
Pros:

Quiet getaway during The time to celebrate my birthday. Nice and quiet. Good breakfast cereal, and waffles and fruit.

2025-09-06 • via Nuitee
N
Nigel
2
Pros:

This property had cockroachs
Told the staff member at the desk
I didn't even get an response
Never stay there again

2025-09-02 • via Nuitee
V
Verified traveler
4
Pros:

The staff was friendly and doing their best in an old, run down building. The third floor is a smoking floor except for four rooms- if you don’t smoke stay off the third. The room we were given was dirty and neglected. We requested a room change and we were moved to the first floor- which was better, but the cigarette smell permeated the building.

Sheets and towels were clean, but the entire building had a neglected unkempt feeling to it. Toilet bowl wasn’t scrubbed, loose tiles in the shower floor, dirt along the walls and window frames.

2025-09-01 • via Nuitee
V
Verified traveler
2
TERRIBLE and DISGUSTING
Pros:

We booked a double room. Took a nap in the bed and woke up with bites on my face and arms. In addition, turned in the lights in the bathroom to see a bunch of roaches. We were switched to a king room, which they said had a fold out couch; which it didn't. So a guest in our party had to sleep on a fold out bed, which was horrible. Lastly, the room they switched us to was dirty (toilet, cobwebs, and dust balls hanging from the ceiling).

2025-08-31 • via Nuitee
J
John
2
Pros:

Was not clean lots of bugs. Smelled

2025-08-30 • via Nuitee
O
Osama
2
Pros:

had bugs, rude customer service, horrible conditions all around

2025-08-25 • via Nuitee
K
Katie
8
Pros:

There pillows and mattress need to be replaced. There was mold in the bathroom. I do see they are doing renovations of new floor tiles

2025-08-24 • via Nuitee
T
Tidiani
4
Pros:

Dirty!

2025-08-22 • via Nuitee
K
Kondwani
6
Pros:

General cleanliness was poor. In my room the bathroom trash was in there, in the coffee maker a used dry coffee pouch was in there, using the elevator it was always smelling of tobacco use.
The front outside could be improved by cleaning and tendering the area to look smart and inviting. My stay did not meet my expectations.
There were positives like the staff were very helpful. The closeness to Walmart and other shops is very convenient.

2025-08-18 • via Nuitee