Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Lovely staff
Great location
Comfortable rooms
Cons:
Limited food options
Issues with bedding

Categories

Cleanliness
9.25
Reviews indicate cleanliness was satisfactory but not exceptional.
Service
9.72
Staff were noted to be lovely and helpful across multiple reviews.
Location
10
The hotel is lauded for its great location near the BTS and Sathorn Pier.
Room Quality
8.71
Rooms are comfortable but some issues with linens reported.
Amenities
8.74
Good amenities, but limited breakfast facilities in some wings.
Value for Money
9.2
Standard quality for this hotel tier.
Food and Beverage
8.25
Limited food options, instant coffee in rooms was a disappointment.
Overall Experience
9.74
Overall enjoyment of stay, with charm and comfort highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:38

Property Description

Luxurious Amenities and Facilities

Shangri-La Bangkok offers a 10,000-sqf Fitness Centre, Chi The Spa, and a variety of dining options including an award-winning restaurant. Guests can enjoy daily aerobics classes, a spa pool, sauna, and shopping arcade.

Exquisite Room Features

Rooms at the Shangri-La boast Thai décor with silk and wood furnishings, along with modern amenities like flat-screen TVs, safety deposit boxes, and minibars. Choose between city or river views for a truly immersive experience.

Culinary Delights

Indulge in authentic Thai cuisine at Salathip Restaurant, savor world-class meats at 'Volti Tuscan Grill & Bar,' and treat yourself at The Chocolate Boutique. Enjoy live music and a luxurious dining atmosphere during your stay.

Experience luxury and comfort at Shangri-La Bangkok - book your stay now to create unforgettable memories.

Important information:

Please note that the property provides WiFi-equipped limousine service (Mercedes Benz S-Class) at an additional cost. Guests who wish to make use of this service are kindly requested to contact the property directly. Contact details can be found in your booking confirmation.

Please be informed that normal check-in starts at 15:00 hrs. Guests are kindly advised contact the property directly if other check-in requirements are needed. Contact details can be found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for THB 2,590 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 4540 reviews
Cleanliness: 9.25
Service: 9.72
Location: 10
Room Quality: 8.71
Amenities: 8.74
Value for Money: 9.2
Food and Beverage: 8.25
Overall Experience: 9.74
D
Denise couple au
9
Old world luxury. A very comfortable place to stay
Pros:

Elegant hotel on the Chao Phraya riverfront. Well appointed spacious rooms. Good location for restaurants and bars and easy access to public transport. Wonderfully helpful staff

Cons:

N/A

2026-05-09 via Nuitee
R
Reinald couple de
3
Am Chao Phraya
Pros:

Eine Institution, die wir seit 1995 immer wieder gern besucht haben - leider seither unverändert und somit spätestens jetzt aus der Zeit gefallen, außerdem seit einigen Jahren nach unserem Eindruck zum Tagungshotel verkommen. Das Frühstück am Fluß ist immer noch gut

Cons:

Hoffentlich einmalig: um 3pm war das (teurere) Zimmer immer noch nicht bereit!

2026-05-08 via Nuitee
K
Karoutchi couple re
7
Cons:

Besoin d un coup de jeune dans les chambres

2026-05-07 via Nuitee
P
Philippe solo_traveller fr
10
Pros:

La suite gigantesque au 21e étage avec une vue à couper le souffle, la gentillesse du personnel.

Cons:

Rien, tout était parfait.

2026-05-07 via Nuitee
M
Martin solo_traveller de
10
2026-05-07 via Nuitee
M
Mark solo_traveller gb
9
Pros:

The river
The breakfast

Cons:

Noisey shouting Koreans
Pigeons at breakfast
No bubble bath for sexy time

2026-05-07 via Nuitee
D
Danila couple gb
7
2026-05-07 via Nuitee
A
Alun extended_group gb
10
2026-05-07 via Nuitee
D
david solo_traveller au
8
2026-05-06 via Nuitee
A
Abg couple my
7
2026-05-06 via Nuitee
R
Raphael extended_group ch
8
2026-05-06 via Nuitee
S
Sabina extended_group am
10
2026-05-06 via Nuitee
G
Genevieve couple fr
8
Très bon rapport qualité prix
Pros:

Emplacement très bien , personnel très gentil et chambre très propre

Cons:

Manque un peu de choses continentale au petit déjeuner comme par exemple de la pâte à tartiner au chocolat

2026-05-06 via Nuitee
G
Gemma couple gb
10
2026-05-06 via Nuitee
R
Ruby couple au
8
Thank you !
Pros:

Staff are lovely and helpful. The gym is well set up and the buffet breakfast is next level…
Really enjoyed the quality of the room service meals as well.

2026-05-06 via Nuitee
V
Victoria solo_traveller nz
1
Won’t be coming back to stay here.
Pros:

Good location on river and shuttle boats

Cons:

Check in took 20 mins
Arrived 4.15pm - only got key for second room 4.55pm
Room still not ready at 6.45pm (twin beds not made into king) 2 single beds (booked deluxe king)
Second room missing tv remote
Rooms smell bad
Bed bugs both rooms
Leaking dripping aircon in one room

2026-05-06 via Nuitee
G
Gaby family_with_children de
9
2026-05-06 via Nuitee
U
Uchikoshi solo_traveller jp
9
Pros:

BTS駅から近く、チャオプラヤー川沿いのロケーション

2026-05-05 via Nuitee
M
MYUNGSUK family_with_children kr
10
2026-05-04 via Nuitee
G
Gerard couple nz
10
We had a great time the hotel was amazing and the staff were incredibly friendly and helpful.
Pros:

The pool area was fantastic the location was great the staff were wonderful and welcoming , room size was perfect and the cleaning staff did an excellent service every day .

Cons:

The food in the main restaurant was average.

2026-05-04 via Nuitee