Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Lovely staff
Great location
Comfortable rooms
Cons:
Limited food options
Issues with bedding

Categories

Cleanliness
9.25
Reviews indicate cleanliness was satisfactory but not exceptional.
Service
9.72
Staff were noted to be lovely and helpful across multiple reviews.
Location
10
The hotel is lauded for its great location near the BTS and Sathorn Pier.
Room Quality
8.71
Rooms are comfortable but some issues with linens reported.
Amenities
8.74
Good amenities, but limited breakfast facilities in some wings.
Value for Money
9.2
Standard quality for this hotel tier.
Food and Beverage
8.25
Limited food options, instant coffee in rooms was a disappointment.
Overall Experience
9.74
Overall enjoyment of stay, with charm and comfort highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:38

Property Description

Luxurious Amenities and Facilities

Shangri-La Bangkok offers a 10,000-sqf Fitness Centre, Chi The Spa, and a variety of dining options including an award-winning restaurant. Guests can enjoy daily aerobics classes, a spa pool, sauna, and shopping arcade.

Exquisite Room Features

Rooms at the Shangri-La boast Thai décor with silk and wood furnishings, along with modern amenities like flat-screen TVs, safety deposit boxes, and minibars. Choose between city or river views for a truly immersive experience.

Culinary Delights

Indulge in authentic Thai cuisine at Salathip Restaurant, savor world-class meats at 'Volti Tuscan Grill & Bar,' and treat yourself at The Chocolate Boutique. Enjoy live music and a luxurious dining atmosphere during your stay.

Experience luxury and comfort at Shangri-La Bangkok - book your stay now to create unforgettable memories.

Important information:

Please note that the property provides WiFi-equipped limousine service (Mercedes Benz S-Class) at an additional cost. Guests who wish to make use of this service are kindly requested to contact the property directly. Contact details can be found in your booking confirmation.

Please be informed that normal check-in starts at 15:00 hrs. Guests are kindly advised contact the property directly if other check-in requirements are needed. Contact details can be found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for THB 2,590 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 4758 reviews
Cleanliness: 9.25
Service: 9.72
Location: 10
Room Quality: 8.71
Amenities: 8.74
Value for Money: 9.2
Food and Beverage: 8.25
Overall Experience: 9.74
K
Konrad • solo_traveller • nl
10
Pros:

Room, breakfast, ferry proximity, view from the room

2026-07-18 • via Nuitee
T
Teodoro • family_with_children • us
10
2026-07-18 • via Nuitee
W
Widanapathirana • solo_traveller • gb
10
2026-07-18 • via Nuitee
M
Matt • extended_group • au
8
Great location for exploring Bangkok
Pros:

Great location, lovely staff

Cons:

The rooms are a bit tired

2026-07-18 • via Nuitee
P
Patrik • couple • fi
9
Tulen jatkossakin
Pros:

Toista kertaa jo täällä asiakkaana. Loistava ja avulias henkiläkunta. Hyvä uima-allasalue, josta löytyy aurinkotuoleja. Laadukas siivous 2 kertaa päivässä. Saimme toivomuksemme mukaisesti huoneen korkealta hyvillä näkymillä. Miellyttävä tuoksu aulassa.

Cons:

Huoneen valokatkaisimien kanssa oli ongelma, joka korjattiin kuitenkin samana iltana.

2026-07-18 • via Nuitee
T
Tersia • couple • ae
7
2026-07-18 • via Nuitee
M
Mero89 • solo_traveller • sa
9
جيد جدا كموقع وقرب المولات والمناطق السياحية
Pros:

> I recommend choosing a room with a direct view of the river. The view, especially at night, is absolutely beautiful, peaceful, and very relaxing

Cons:

> I found the Krungthep Wing rooms to be quite dated and very quiet, so I upgraded to a room in the Shangri-La Wing. The rooms there are much more modern, nicer, and conveniently located near the main lobby.
.

As for the breakfast buffet, it wasn't the best. For guests looking for halal food like us, the options are very limited. They should offer a wider selection of halal, Middle Eastern, and Arabic dishes.

2026-07-18 • via Nuitee
A
ali • family_with_children • om
10
سوف اكرر زيارته مره اخرى
Pros:

الموقع ممتاز ، ومنظر النهر من الغرفه وقت الغروب كأنه لوحه بانورامية وتعامل موظفي الفندق كان في غاية االذوق

2026-07-18 • via Nuitee
N
Nyet Phin • couple • sg
9
Great location with good sized rooms
2026-07-17 • via Nuitee
H
Hesper • family_with_children • au
10
Can't wait for our next visit
Pros:

Attentive and kind staff . Very helpful for first time visitor. Great location by the river and train station.

Cons:

Nothing

2026-07-17 • via Nuitee
M
Murielle • family_with_children • fr
7
Pros:

le lobby est beau et grand

Cons:

on était dans l'aile Krungthep, la chambre est spacieuse mais les équipements sont tres vieux, il n'y a pas de pommeau de douche dans la baignoire , autre point négatif il n'y a pas de porte devant les WC
pas de machine à café

2026-07-17 • via Nuitee
T
Tamara • family_with_children • es
10
2026-07-17 • via Nuitee
N
Naomi • family_with_children • fr
10
2026-07-16 • via Nuitee
A
Ali • couple • qa
4
2026-07-16 • via Nuitee
H
Hajer • family_with_children • au
10
The overall stay was wonderful
Pros:

Organised, clean, and great location

Cons:

The bed could of been softer

2026-07-15 • via Nuitee
N
Natascha • solo_traveller • at
8
2026-07-15 • via Nuitee
M
Martin • extended_group • se
9
Amazing, great staff , great location, beautiful room.
2026-07-15 • via Nuitee
A
Aishath Saaniha • couple • mv
10
A memorable luxury stay with breathtaking river views, exceptional hospitality, and unforgettable experiences, with only
Pros:

Our stay at the hotel was a wonderful experience with many memorable highlights. The hotel arranged a very comfortable limousine service from Khao Yai to the property. The driver was extremely friendly and welcoming, even asking if we would like to play music during the journey and offering complimentary water. However, the WiFi in the vehicle was unfortunately not working.

Our check-in process was very smooth, especially as we had prepaid for our stay. The hotel’s interior design was impressive — modern while still beautifully reflecting Thai culture. The mini bridge in the lobby was a unique and memorable feature that added to the charm of the property.

The room itself was very spacious and gave us a wonderful royal feeling throughout our stay. The large balcony with its breathtaking Chao Phraya River view was one of the highlights, especially after sunset when the scenery became even more beautiful. The only drawback was the lack of a Muslim shower near the toilet area, which would have made the room more comfortable for Muslim guests.

The housekeeping service was excellent, and we truly appreciated the laundry service, which was fast, well-organized, and maintained a high standard of hygiene. The room reservations team was also incredibly helpful and went above and beyond to make our stay as smooth and comfortable as possible, especially with arranging our limousine services and dinner cruise experience.

One of the biggest highlights of our stay was the Shangri-La Horizon Dinner Cruise. From start to finish, the staff were kind, friendly, and attentive. The food was delicious and very filling, especially the desserts. As Muslim guests, we also appreciated the thoughtful arrangement of non-alcoholic welcome drinks, which was a lovely gesture. The cruise itself was smooth, and the views along the Chao Phraya River were spectacular.

2026-07-15 • via Nuitee
D
Daniel • family_with_children • es
9
2026-07-15 • via Nuitee
L
Luke • couple • au
7
2026-07-15 • via Nuitee