Sonesta Essential NW Houston

Hotels
•
Sonesta Hotels
7.8 (423 reviews)
7887 West Tidwell , Houston , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Pool
Cons:
Cleanliness issues
Broken amenities
Poor food quality

Categories

Cleanliness
5.53
Multiple mentions of roaches and maintenance issues indicate poor cleanliness.
Service
9.5
Some staff were nice and responsive; however, overall service was inconsistent.
Location
9.04
Location was generally liked, but overshadowed by other issues.
Room Quality
6.49
Issues with maintenance, broken amenities, and overall dissatisfaction with room quality.
Amenities
7.52
Facilities like the elevator and pool were not functioning properly, affecting overall enjoyment.
Value for Money
8.48
Given the condition of the hotel, many felt the pricing did not reflect the experience.
Food and Beverage
6.53
Breakfast received negative feedback regarding quality and service.
Overall Experience
9.3
Overall disappointing experience, but some guests found moments of enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:04

Property Description

Newly Renovated Comfort Inn Hwy. 290/NW

Located conveniently off Interstate 610, the Comfort Inn Hwy. 290/NW offers easy access to popular attractions like the Children's Museum of Houston and Rice University.

Prime Location for Sports Enthusiasts

Within close proximity to Minute Maid Park and Reliant Stadium, sports fans will find the perfect base to catch Houston Astros and Texans games.

Fabulous Amenities for Every Guest

Enjoy complimentary breakfast, free high-speed internet, and a refreshing outdoor pool at this Houston TX hotel.

To book your stay at the Comfort Inn Hwy. 290/NW and experience all these fantastic amenities, make your reservation now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 423 reviews
Cleanliness: 5.53
Service: 9.5
Location: 9.04
Room Quality: 6.49
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 6.53
Overall Experience: 9.3
F
FRANCISCO • family_with_children • us
9
2026-02-14 • via Nuitee
C
Canizales • family_with_children • us
4
Pros:

The room

Cons:

The staff in the morning shift I got up with my husband to get breakfast but the house keeping told us that we couldn't eat in our room

2026-02-14 • via Nuitee
D
David • solo_traveller • us
7
2026-01-27 • via Nuitee
M
Mary • solo_traveller • us
10
2026-01-19 • via Nuitee
P
Paul • couple • us
1
Would not recommend.
Pros:

The coffee maker. Towels in bathroom were clean.

Cons:

Cockroach's and loud music next door to my room. Dirty and stained furniture. Scratchy sheets.

2026-01-09 • via Nuitee
R
Rios • couple • us
6
2025-11-18 • via Nuitee
A
Anita
10
Pleased with stay
Pros:

Its an older hotel. In fairly good shape though. Quiet, clean. Room was nice. Breakfast was excellent. Pool sparkling clean. Check in and out was a breeze. We really enjoyed our stay. Would use this hotel again for our next trip.

2025-10-12 • via Nuitee
A
aleisha
2
Pros:

Not a good area of town

2025-10-04 • via Nuitee
A
Avelina Ngueve de • family_with_children • ao
1
It was like a boot camp or jail
Pros:

Location was the only thing that I liked. The only nice staff were the young man at the reception & the maids for the bedrooms, plus the breakfast lady with blond hair. Everyone else were awful.

Cons:

The maid making breakfast was extremely rude, & she worked most days. She talked down on us, controlled how people were eating, more concerned about people not bringing food to the rooms than quality service. Kicked us out of the lobby every day, didn’t care about being polite to my child at all.
It was more like a boot camp or jail than a hotel stay.

2025-09-11 • via Nuitee
L
LaTasha • partner
2
Pros:

The elevator didn’t work! No hot water! Strong weed smell! Unsafe

2025-09-08 • via Nuitee
K
Kevin
2
Pros:

Elevator was broken during my stay. The side door entrance didn’t work due to the broken card tap reader.

2025-09-02 • via Nuitee
J
julian • family_with_children • us
8
Pros:

Pool

Cons:

Location

2025-08-30 • via Nuitee
B
Bonhomme • solo_traveller • us
8
2025-08-30 • via Nuitee
K
KAMILLE
4
Pros:

The pictures are deceiving. This looks more like a motel. The elevators were down and cable was out. I did appreciate them transferring my reservation to the Holiday Inn with no charge. The young lady upfront was very nice as well.

2025-08-27 • via Nuitee
C
Cinthya • family
10
Pros:

My kids enjoyed the stay the only concert is people walking around in the building and Homeless sleeping inside in the pool

2025-08-25 • via Nuitee
A
Adrian
2
Pros:

Congratulations

2025-08-15 • via Nuitee
L
Lusk • extended_group • us
5
It was ok
2025-08-14 • via Nuitee
G
Guadalupe
2
Pros:

We did not stay at that place. At arrival, there were two untrustable persons, one outside and the other one was inside the location, this one joined the one outside. When my family noticed that, they got nervous and we decided to leave the place, at the same time we asked for reimbursement and they denied to reimbursement.

2025-08-10 • via Nuitee
A
AJaysha
8
Pros:

Quiet area comfortable beds nice staff


Roaches was coming out the walls & ac unit

2025-08-04 • via Nuitee
A
Anaja • family_with_children
2
Pros:

Breakfast was weak. Bedroom was ok besides toilet not working then the maintenance man supposedly came to fix it just for it to break again. Housekeeping didnt bring fresh towels the whole weekend.

2025-08-03 • via Nuitee