DoubleTree by Hilton Pleasanton at The Club

Hotels
Doubletree by Hilton
8.7 (368 reviews)
7050 Johnson Drive , Pleasanton , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable rooms
Clean and spacious
Cons:
Inconsistent service
Cleanliness issues
Limited food options

Categories

Cleanliness
8.13
Several guests reported issues with cleanliness, including dog hair on bedding and concerns about room odors.
Service
7.6
Mixed reviews about service; some guests found it lacking and unwelcoming.
Location
9.64
Convenient location near the highway and shopping.
Room Quality
9.09
Rooms are generally spacious and comfortable, though some need updates.
Amenities
9.12
Basic amenities are provided, but a continental breakfast is preferred by guests.
Value for Money
9.08
Generally seen as reasonable, but criticisms about breakfast value.
Food and Beverage
7.63
Food options received mixed reviews, with some describing restaurant offerings as inadequate.
Overall Experience
9.3
Despite some criticisms, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:53

Property Description

Convenient Location
Located just 10 minutes from downtown Pleasanton, DoubleTree by Hilton Pleasanton at The Club offers easy access to major highways for a smooth travel experience.

Comfortable Accommodations
Each room is equipped with a 32-inch LCD HD TV and essential amenities such as a hairdryer and tea/coffee maker, ensuring a comfortable stay for all guests.

Relaxing Amenities
Enjoy the outdoor pool and hot tub at this pet-friendly hotel, along with dining options at the on-site Players Restaurant. Additional conveniences include room service, a 24-hour business center, and an on-site ATM.

Experience a blend of comfort and convenience at DoubleTree by Hilton Pleasanton at The Club. Book your stay now for a memorable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 368 reviews
Cleanliness: 8.13
Service: 7.6
Location: 9.64
Room Quality: 9.09
Amenities: 9.12
Value for Money: 9.08
Food and Beverage: 7.63
Overall Experience: 9.3
D
Dennis solo_traveller us
10
2026-03-23 via Nuitee
D
Dale couple us
10
Very nice
Pros:

Lovely stay

Cons:

Lovely

2026-03-20 via Nuitee
M
Myriahdt extended_group us
4
Meh
Pros:

The location was good for what I needed

Cons:

The smoke detector kept going off and I spoke to front desk about it several times and was brushed off.

2026-03-14 via Nuitee
D
Dimitra family_with_children us
10
Comfy as always!
Pros:

Beds are always comfy. Pillows too! The location is very convenient.

Cons:

If there is a party or event, the parking lot gets very full and those that paid to stay must hike the parking lot after parking a mile away.. Also, 1 of the elevators was down and made for slow exit.

2026-03-12 via Nuitee
K
Kim solo_traveller us
10
2026-03-06 via Nuitee
D
Dorinda couple us
10
Pros:

Clean and friendly

Cons:

They ran out of cookies lol

2026-03-03 via Nuitee
D
Dimitra family_with_children us
10
Beautiful and comfortable.
Pros:

We always stay at this hotel when we are in the area. Beautiful setting and great location. Pool area is a plus although no swimming this time.

Cons:

My only negative is that we returned to the hotel after 11pm one night and the parking lot was packed because of an event and we had to park quite far.

2026-03-02 via Nuitee
J
John couple us
10
2026-02-10 via Nuitee
R
Rafaela solo_traveller br
10
2026-01-26 via Nuitee
E
Edgar family_with_children mx
9
Recomendable
Pros:

Excelente trato

Cons:

La variedad de alimentos

2026-01-22 via Nuitee
V
Victoria couple es
10
2026-01-20 via Nuitee
W
Wendy couple us
10
Pros:

The beds are super comfortable!

2026-01-20 via Nuitee
S
Stephen couple us
10
It was Good! I enjoyed it!
Pros:

The restaurant/ bar was convenient and great! Staff was excellent and attentive!

Cons:

The air conditioning in the room didn’t work properly and kept resetting itself and shutting off.

2026-01-19 via Nuitee
J
Jimmy couple us
8
Would stay again.
Pros:

Close to eating establishments. Nice bar and swimming pool area.

Cons:

Having to pay for breakfast.

2026-01-19 via Nuitee
T
Trina couple us
10
very comfortable and clean.
Pros:

I did not stay for breakfast

Cons:

The air conditioning unit was a little loud.

2026-01-19 via Nuitee
M
Mary A couple us
8
My stay was nice for the time I was there
Pros:

The property was nice

Cons:

N/A

2026-01-17 via Nuitee
6
683elliottj Business
2
Broken promises and poor follow-up
Pros:

Despite being told that I had a food and beverage credit on check-in with my Diamond status, I was still charged. Manager said it’s because my employer uses a third party booking and couldn’t correct it. It’s not about the money, it’s the principle. Very disappointed that they couldn’t make things right.

2026-01-15 via Tripadvisor
C
Camille family_with_children us
3
would never want to stay here again
Pros:

party on site

Cons:

old and outdated

2026-01-05 via Nuitee
M
ML92610 Family California
2
One hotel we will not stay again!
Pros:

We stayed 2 nights in this hotel. As a diamond member we were informed a $15 credits per guest per day on food and beverage. We had breakfast there on both days. We were only credited $30 for 2 people for 1 day, not 2 days. I was on the phone for 53 minutes with both Hilton and this hotel regarding this problem. According to the hotel customer service rep, C. Delacruz that it's their hotel policy that no credits will be given on the day you check-out. We have stayed in many Hilton Hotels around the world and have never ever heard of that hotel breakfast will not be included on the day you check-out. At the end, C. Delacruz did not want to deal with me on the phone anymore and unwillingly credited me the $30 credits for the 2nd day. This is one hotel we will never ever stay in the future.

2026-01-02 via Tripadvisor
R
Richard couple us
10
2025-12-29 via Nuitee