Ibis Styles Madrid City Las Ventas

Hotels
ibis Styles
8.7 (4273 reviews)
Albacete 1A (plantas de la 1 a la 3) , Madrid , es

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful staff / excellent service
Good, varied breakfast
Exceptional pool (big positive in summer)
Spacious, clean rooms (many mentions)
Parking availability
Good value for money
Cons:
Pool overcrowded or limited availability (early closing)
No nearby metro / somewhat far from city center in places
Room comfort issues: soft mattresses, uncomfortable pillows
Occasional housekeeping lapses (forgotten items, empty amenities)
Breakfast queue/organization and some repetition
Technical issues reported (AC problems, key card failures)

Categories

Cleanliness
8.4
Generally praised as excellent in multiple reviews, though isolated issues reported (housekeeping negligence leaving pajamas on floor; a comment about pool area looking dirty).
Service
9.3
Consistently highlighted as a strong point: staff repeatedly described as friendly, welcoming and helpful at reception and breakfast service.
Location
8.2
Mixed mentions: convenient for parking and relatively near some centers but several guests noted no nearby metro and that the hotel is in an office area / somewhat far from attractions.
Room Quality
8
Rooms described as spacious, clean and comfortable by some, but recurring negatives: very soft/uncomfortable mattresses and pillows, some AC problems and rooms tight for four people.
Amenities
8.6
Pool is frequently praised as exceptional and a highlight, but guests mention overcrowding, early closing in summer and occasional cleanliness/appearance concerns; parking availability is a plus.
Value for Money
9
Perceived as good value by several reviewers (including explicit comment on price-quality); overall sentiment leans positive for the rate paid.
Food and Beverage
9
Breakfast widely praised for variety and quality, though some guests noted repetition over multiple days and occasional organization/queue issues.
Overall Experience
9.1
Overall stays described as very good to fantastic by many guests, driven by staff, breakfast and pool; isolated service/room issues temper an otherwise strong experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 16:12

Property Description

Modern Comfort and Convenience

Located just 4 km from Santiago Bernabéu Stadium, Ibis Styles Madrid City Las Ventas offers a refreshing stay with a seasonal outdoor pool, fitness center, and garden. The 4-star hotel boasts air-conditioned rooms with free WiFi and private bathrooms. Enjoy city views from the terrace, dine at the on-site restaurant, or unwind at the bar.

Entertainment and Relaxation

Each room is equipped with a flat-screen TV, satellite channels, and a safety deposit box. Bed linen and towels are provided for your comfort. Start your day with a delicious buffet breakfast before exploring the city.

Multilingual Assistance and Nearby Attractions

The 24-hour front desk staff fluent in Arabic, English, Spanish, and French are ready to assist you. Visit Thyssen-Bornemisza Museum and El Retiro Park, both just a short distance away. Book your stay at Ibis Styles Madrid City Las Ventas for a memorable experience.

Important information:

Note: The hotel accepts pets. If you are coming with pets, contact the hotel in advance to request the service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Property Accessibility

Total Disability Score: 54.29
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 80
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.7
Based on 4273 reviews
Cleanliness: 8.4
Service: 9.3
Location: 8.2
Room Quality: 8
Amenities: 8.6
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9.1
N
Nadia family_with_children be
8
2026-08-29 via Nuitee
J
Jonas O. M. Osório solo_traveller br
8
Pros:

Não é uma localizacao perto, mas facil de sair por ônibus ou Uber.

2026-08-29 via Nuitee
H
hongzhe family_with_children es
10
2026-08-28 via Nuitee
H
Hoyam family_with_children fr
10
2026-08-28 via Nuitee
A
Angosto solo_traveller fr
9
Pros:

Hôtel bien positionné et bien desservit par les transports en commun

Cons:

Le pris du parking qui reste élevé mais comme partout

2026-08-28 via Nuitee
E
Erica family_with_children gb
9
2026-08-28 via Nuitee
M
Marie solo_traveller fr
10
Pros:

Le personnel était au top, nous a très bien orienté disponible et très souriant
La piscine et la clim en été plus que nécessaire

Cons:

Un parking gratuit pour les gens qui viennent serait pas mal, car tous les alentours sont payants
Mais ça serait un petit plus

2026-08-28 via Nuitee
S
Sergio family_with_children fr
9
Très bien !!! Je le referais
Pros:

Les installations et le personnel très serviable

Cons:

Je l’attendais à une chambre un peu plus grande par râper à les photos que j’ai vu sur le site.

2026-08-27 via Nuitee
C
Carlos couple es
9
2026-08-27 via Nuitee
M
Madeleine solo_traveller de
9
Pros:

Das beste Frühstück welches ich bis jetzt gesehen hab. Kein Wunsch bleibt offen. Zimmer super, nur Fenster konnte man nicht öffnen. Hatten ein Vierbettzimmer - für eine Nacht aber das Frühstück ist ein definitiv ein Grund länger zu bleiben.

2026-08-27 via Nuitee
S
Sergio family_with_children es
10
2026-08-27 via Nuitee
D
Daniel solo_traveller es
10
Pros:

En general todo, pero sobre todo la atención de los chicos y chicas que regulan en la entrada y salida.
Todo soluciones a cualquier pregunta o duda del hotel o de como moverte por Madrid.

2026-08-27 via Nuitee
S
Stelvio family_with_children gb
1
Awful racist place
Pros:

Nothing racist people unhelpful specially because I travelled with my young children

Cons:

Didn’t like anything about this hotel the staff were not friendly and racist only the cleaners were okay.
Toilet door kept locking inside the room - very unsafe when you have young children! The hotels stinks. Loads of funny rules they was creating at the pool side like no food no water from the rooms umbrellas can’t be opened when we asked. I travel a lot and this was by far one of the worst places. They had the turkey ham and pork ham signs swapped the wrong way at breakfast and when told they didn’t even apologise for the mistake. as a Muslim family and to have Muslims staying in your hotel this is very serious! luckily we realised in time!

2026-08-26 via Nuitee
S
Samantha family_with_children gb
10
2026-08-26 via Nuitee
L
Lorena solo_traveller es
6
2026-08-26 via Nuitee
L
Loinaz solo_traveller es
9
2026-08-25 via Nuitee
M
María Adela solo_traveller es
10
Pros:

El trato fue excelente desde la llegada, llegamos antes de la hora indicada e hicieron todo lo posible por tener la habitación antes de la hora de check in.
Las instalaciones son muy limpias y amplias.

2026-08-25 via Nuitee
V
Vitor miguel family_with_children pt
9
2026-08-25 via Nuitee
N
NADJIBA family_with_children fr
9
2026-08-25 via Nuitee
C
Carlos couple es
7
Bien pero perfecto
Pros:

Me gustó el trato con el personal.

Cons:

Mucho descontrol en la piscina con los niños. Tampoco nos dejaban abrir las sombrillas.

2026-08-24 via Nuitee