Welcomhotel by ITC Hotels, Shimla

Hotels
•
Fortune Hotels
8.6 (17 reviews)
Village Patengali, Tarapur, Mashobra, Shimla, Himachal Pradesh, 171007 , Shimla , IN
91-1772860300

listing image 1
Show all photos
Pets allowed

Facilities

Full-service spa
Fitness facilities
Express check-out
Arcade/game room
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
See all facilities

Review Highlights

Pros:
Good place

Categories

Cleanliness
7.5
Guests mentioned cleanliness as a positive aspect.
Service
7.5
Service was generally appreciated, although a few guests had complaints about wait times.
Location
7.5
The hotel is located in close proximity to key landmarks and public transport.
Room Quality
7.5
Rooms were spacious and comfortable, with minor maintenance issues reported by some guests.
Amenities
7.5
Satisfactory amenities provided, with some guests appreciating the gym and pool but others mentioning the lack of spa services.
Value for Money
7.5
Mixed feedback on pricing, with some finding it high for the services offered while others considered it reasonable given the location.
Food and Beverage
7.5
Breakfast and restaurant services were well-received, with a few guests suggesting more variety.
Overall Experience
7.5
Most guests had a positive experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 13:19

Property Description

Full-Service Spa and Recreation
Relax at the full-service spa with invigorating massages and make the most of recreational amenities like a steam room and fitness center. You can also explore the area with available bicycles to rent.

Dining and Entertainment
Indulge in delicious meals at the restaurant, grab snacks at the coffee shop, or unwind with a drink at the bar/lounge. Room service is available 24 hours for your convenience.

Comfort and Connectivity
Feel at home in one of the 47 air-conditioned rooms, each equipped with modern amenities. Stay connected with complimentary Wi-Fi, unwind with flat-screen TVs, and enjoy the luxury of private balconies and stylish bathrooms.

Book your stay at Welcomhotel by ITC Hotels, Shimla now to experience these luxurious amenities and more!

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLV

Property Policies

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.6
Based on 17 reviews
Cleanliness: 7.5
Service: 7.5
Location: 7.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 7.5
Overall Experience: 7.5
C
Chandra
10
Pros:

Good place

2025-04-05 • via Nuitee
M
Mayank
10
Pros:

Amazing views and room

2024-12-04 • via Nuitee
Z
Ziyath
10
Pros:

Nice hotel

2024-12-01 • via Nuitee
R
Rajendra • family
10
Pros:

Staff was friendly and accommodating!
Good food!
Nice sunrises and sunsets!

2024-03-09 • via Nuitee
A
Arjun • family
10
Pros:

I am sold. I have stayed in multiple 5-star hotels/chains across multiple countries and I have to say that WelcomHotels are in the top of my list now. Everything is perfect. Cleanliness, Hygiene, Food, Room, Facilities, Courteous Staff. Just about everything.

We had stayed with my in-laws and kids and all the 3 generations were satisfied and more than happy with our stay.

Kudos goes out especially to Virendar who made our stay so warm and welcomed and was attentive to all our details. Every single staff member always walked around with a smile and were ready to help us out for anything at all. They were actively "reading the room" to see what we would need help with or assistance with.

The rooms are just fantastic. They are right sized. All rooms were replenished regularly and immediately upon request. Beds were incredibly comfy as well.

Food was absolutely one of the best we have had. Every single dish was mouthwatering and tasty. We had never ordered so much in-room dining before!

We wouldn't hesitate even a second to recommend WelcomHotel @ Shimla to anyone at all!

Well done WelcomHotel Shimla Team!

2024-01-16 • via Nuitee
V
Vineeth • family
2
Pros:

Hotel was not willing to move the checkin date by a day.

2023-12-29 • via Nuitee
E
Enosh • partner
8
Pros:

A nice and quiet stay for 3 nights. The hotel has exceptional views of the surrounding valleys and vista. Decent breakfast except for the fact that the road leading to the property is narrow and fairly dangerous for a larger vehicle like an SUV. It is almost impossible for 2 facing vehicles to pass each other without one backing up to a curve. They should extend the road sideways so it is safe to travel as well as have driver dorms.

2023-11-29 • via Nuitee
A
Aniruddha • family_with_children
4
Pros:

Most of the facilities were closed due to maintenance. Service was very slow. There were not many servers to serve. We had to knock at the kitchen door to have someone come out and help us. Doesn’t deserve to be a 5 star hotel.

2023-06-17 • via Nuitee
S
Sneh • family_with_children
10
Pros:

Great view and staff hospitality. Loved it ☺️

2023-01-03 • via Nuitee
N
Nidhi • family_with_children
4
Pros:

Very far from the center of city and drive is also dangerous during nights. Very expensive property for the price we pay and what we get

2022-10-29 • via Nuitee
P
Pradeep
10
Memorable stay.
Pros:

Stay in Welcome hotel by ITC was excellent and mind freshening. Staff was spontaneously caring, courteous and brisk. Food was exceptional during our Four days of stay,they were rotating the Meenu intelligently and generously. We came here for complete relaxation, so for us the location of hotel was excellent, very calm, surrounded by pine tree mountains, clean air without traffic sounds. They should improve the WI-FI, of course our 4G was working nicely.

2022-06-22 • via Nuitee
A
ARCHITA
10
Perfect for R&R
Pros:

V hospitable staff and beautiful views

2021-11-16 • via Nuitee
V
Verified traveler • family_with_children
10
Pros:

The location is great, away from city hustle. The rooms were spacious and balconies at great view.

2021-07-26 • via Nuitee
A
Ankur
10
Perfect .
Pros:

View from room is magnificant . Terrace of resturant is highly recomended . Minimum stay should be for 2 nights .

2021-06-26 • via Nuitee
J
Joseph
6
Forced to remain in your hotel
Pros:

No possibility of going for walks around the area. You have to take your car whenever you have to go around the place. Very inhospitable for guests who want to enjoy the weather and have shaded walks or treks around the place. Very poor conveniences in that regard.

2021-04-05 • via Nuitee
M
Mahesh
10
Connect to Nature
Pros:

Stay was awesome.. service also awesome, staff very cooperative.. view very nice..

2021-01-06 • via Nuitee
D
DEVASHISH
8
Good - could have been better.
Pros:

A mixed bags of Pluses & Minuses:
PLUS:
1. The location and ambiance of the hotel was beyond compare;
2. The food was extremely good;
3. The Staff was extremely cordial and warm.;
4. The decor and the overall impression was a WOW.

MINUS:
1. The location was extremely far which can be good however very poor signage on the narrow winding roads left you gasping especially when we were travelling from Manali & reached very late in the night- Google does not show this hotel;
2. The rooms have common balconies which you are sharing with other guests- where does this happen ???
3. We had booked 2 rooms and had to have a long conversation to have both rooms adjacent to each other despite booking/ paying upfront online ;
4. No conveniences for the Car drivers- which is very sad to say the least. If you cant allow a driver to have a decent stay/bath facilities-it is a sad state of affairs;

2019-06-08 • via Nuitee