Sotetsu Fresa Inn Kobe Sannomiya

Hotels
Sotetsu Fresa Inn
8.3 (3216 reviews)
Chuo-ku Asahidori 5-2-3 , Kobe , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Clean and tidy rooms
Cons:
Limited breakfast options
Minor cleanliness issues

Categories

Cleanliness
8.01
Some mentions of minor cleanliness issues, such as small debris in the restroom.
Service
8.78
Staff were generally praised for their helpfulness and responsiveness.
Location
9.02
Guests frequently highlighted the hotel's very convenient location near public transport.
Room Quality
8.17
Rooms received mixed reviews, with some noting small sizes but good sound insulation.
Amenities
8.5
Amenities such as complimentary tea and room service met guests' expectations.
Value for Money
7.96
Some guests feel the price, especially on weekends, was high relative to room size.
Food and Beverage
7.51
Breakfast options had mixed reviews, with some guests unhappy about the selection.
Overall Experience
8.48
Overall positive sentiment, with most guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:02

Property Description

Convenient Location in Chuo Ward, Kobe
Located in the heart of Kobe, Sotetsu Fresa Inn Kobe Sannomiya offers easy access to popular attractions such as Noevir Stadium Kobe and Mount Maya.

Comfortable Rooms with Modern Amenities
Experience a relaxing stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and cozy bed linens.

Exceptional Services and Facilities
Enjoy the convenience of a 24-hour front desk with English and Japanese language support. Indulge in delicious meals at our on-site restaurant and explore nearby cultural sites like Kobe Center for Overseas Migration.

Book your stay at Sotetsu Fresa Inn Kobe Sannomiya for a memorable and enjoyable experience in Kobe.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 2400 per day.

Location

Guest Reviews

8.3
Based on 3216 reviews
Cleanliness: 8.01
Service: 8.78
Location: 9.02
Room Quality: 8.17
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 8.48
S
setsuko solo_traveller jp
10
快適でした!
Pros:

駅から近い事です。

Cons:

特にありません!

2026-03-14 via Nuitee
T
Tzu Yun couple tw
9
2026-03-13 via Nuitee
ンドカ solo_traveller jp
8
2026-03-13 via Nuitee
M
Masako family_with_children jp
6
2026-03-13 via Nuitee
H
HSINYI family_with_children tw
10
Pros:

單人房會比雙人房便宜很多,空間也相對大。房間很整潔。

Cons:

因為是家庭旅遊,若有家庭房就好。

2026-03-13 via Nuitee
H
Han Tsung solo_traveller tw
9
Pros:

地點方便、房間乾淨整潔

2026-03-12 via Nuitee
U
Usuda family_with_children jp
8
2026-03-12 via Nuitee
H
Hiroyuki couple jp
10
2026-03-12 via Nuitee
M
MIKI solo_traveller jp
6
2026-03-11 via Nuitee
L
LU YIN family_with_children tw
8
Pros:

我們入住有早餐,蠻當地的食物,家人都吃得很開心,住宿也很乾淨!

2026-03-10 via Nuitee
M
MATSUKI family_with_children jp
8
2026-03-10 via Nuitee
E
Emmanuelle family_with_children fr
8
2026-03-09 via Nuitee
T
TAKOYAKI extended_group jp
9
2026-03-09 via Nuitee
A
Akiko couple jp
7
駅近でお得でした
Pros:

安かった。
朝食が和食中心なのが私好みだった。

Cons:

もう少し広さがあるといい。せめてスーツケースを広げるくらいのスペースが欲しい。
コートやシューズ用のクローゼットがあるといい。
朝食の種類をもう少し増やして欲しい。卵焼きがあんまり美味しそうな見た目じゃなかった。
アメニティの中に歯間ブラシ、入浴剤があるといい。
ネットに繋がるテレビがいい。(WBC)が見たかった。

2026-03-08 via Nuitee
ゆゆゆ solo_traveller jp
8
2026-03-08 via Nuitee
W
Wanchu family_with_children tw
8
Pros:

房間乾淨 位置算是方便 便利商店很近

Cons:

沒有

2026-03-08 via Nuitee
N
naoki solo_traveller jp
6
2026-03-08 via Nuitee
V
Vitvarová couple cz
10
2026-03-08 via Nuitee
Z
ZHENWEI solo_traveller jp
6
2026-03-07 via Nuitee
A
akiko couple jp
8
Pros:

三宮の駅からすごく近いです。神戸に行く時にはまた泊まりたいです。朝食は和食中心で席は余り広くないですがゆっくり食べることができました。

Cons:

連泊しましたが、掃除やタオル交換の知らせが不徹底で残念でした。知らせをベッドの上とかに置くかチェックインの時に説明が必要だと思います。説明がなく、お知らせのカードは机の上でしたが、その上にホテルの説明のカードがあり、見ていなくて、帰って掃除もしてなくてタオルの交換もなくびっくりしました。電話でタオルは持って来てもらいましたが。連泊の方への説明不足が残念でした。

2026-03-07 via Nuitee