Sotetsu Fresa Inn Kobe Sannomiya

Hotels
Sotetsu Fresa Inn
8.3 (3640 reviews)
Chuo-ku Asahidori 5-2-3 , Kobe , jp

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Clean and tidy rooms
Cons:
Limited breakfast options
Minor cleanliness issues

Categories

Cleanliness
8.01
Some mentions of minor cleanliness issues, such as small debris in the restroom.
Service
8.78
Staff were generally praised for their helpfulness and responsiveness.
Location
9.02
Guests frequently highlighted the hotel's very convenient location near public transport.
Room Quality
8.17
Rooms received mixed reviews, with some noting small sizes but good sound insulation.
Amenities
8.5
Amenities such as complimentary tea and room service met guests' expectations.
Value for Money
7.96
Some guests feel the price, especially on weekends, was high relative to room size.
Food and Beverage
7.51
Breakfast options had mixed reviews, with some guests unhappy about the selection.
Overall Experience
8.48
Overall positive sentiment, with most guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:02

Property Description

Convenient Location in Chuo Ward, Kobe
Located in the heart of Kobe, Sotetsu Fresa Inn Kobe Sannomiya offers easy access to popular attractions such as Noevir Stadium Kobe and Mount Maya.

Comfortable Rooms with Modern Amenities
Experience a relaxing stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and cozy bed linens.

Exceptional Services and Facilities
Enjoy the convenience of a 24-hour front desk with English and Japanese language support. Indulge in delicious meals at our on-site restaurant and explore nearby cultural sites like Kobe Center for Overseas Migration.

Book your stay at Sotetsu Fresa Inn Kobe Sannomiya for a memorable and enjoyable experience in Kobe.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 2400 per day.

Location

Guest Reviews

8.3
Based on 3640 reviews
Cleanliness: 8.01
Service: 8.78
Location: 9.02
Room Quality: 8.17
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 8.48
H
HAYASHI solo_traveller jp
8
2026-07-04 via Nuitee
由紀 couple jp
9
また、利用したい
Pros:

きれい

Cons:

ない

2026-07-03 via Nuitee
W
WANLI couple tw
10
2026-07-03 via Nuitee
いし solo_traveller jp
6
Pros:

駅からすぐで立地が良かった

Cons:

ベッドが大きい分机が小さく、部屋がやや狭く感じた

2026-07-02 via Nuitee
H
Hiroko solo_traveller jp
9
リピート確定
Pros:

リーズナブルで駅に近い!コンビニ、ドラッグストアが近い!とても綺麗に清掃されていた。スタッフの対応がよかった。チェックインチェックアウトがスムーズで早い。

Cons:

特になかった

2026-07-02 via Nuitee
T
Thibault solo_traveller jp
8
2026-07-02 via Nuitee
S
satoko solo_traveller jp
9
Pros:

スタッフの方々には笑顔で対応して頂き、ここ最近宿泊した中でNo.1でした。手荷物もチェックアウト後も預かって頂き、手ぶらで観光でき、たすかりました。三ノ宮駅からも近く、アクセスも便利、コンビニも近くにあります。     
 また三ノ宮に宿泊する事がありましたら利用したいです

2026-07-01 via Nuitee
H
HSIAOCHUN couple tw
9
從神戶空港到飯店只要18分鐘,飯店離三宮車站非常近,附近許多餐廳及AEON 超市,整體來說如果到神戶玩推薦相鐵飯店,早點訂住宿價格不貴,推薦給到神戶的旅人
Pros:

飯店很乾淨,這次雙床房房間空間大,可以打開29寸行李箱

2026-07-01 via Nuitee
M
Megumi solo_traveller jp
10
時間がなくて夜遅くにチェックインして朝早くにチェックアウトしましたが、もっとゆっくり滞在したかったです
Pros:

駅に近く立地が良いにも関わらず、とても静かで快適でした

Cons:

ありません

2026-07-01 via Nuitee
Y
Yong solo_traveller sg
8
It is okay if you forget about the breakfast experience
Pros:

Good location, friendly and helpful front counter staff.

Cons:

Morning breakfast not much variety. Staff serving the food counter is rude and unfriendly.

2026-07-01 via Nuitee
S
Sadae solo_traveller jp
9
2026-06-30 via Nuitee
D
Devi solo_traveller tw
9
2026-06-30 via Nuitee
Y
YUN YA couple tw
8
2026-06-30 via Nuitee
O
otoda solo_traveller jp
10
2026-06-30 via Nuitee
松下 extended_group jp
8
2026-06-30 via Nuitee
S
Shimada solo_traveller jp
10
2026-06-30 via Nuitee
C
cheung solo_traveller hk
9
Pros:

位置好. 服務態度好. 早餐質素好.

Cons:

房內兩張大牀. 太大. 如果牀的尺寸小一點. 室內空間多一點. 更好.

2026-06-30 via Nuitee
Y
YUKO solo_traveller jp
7
2026-06-29 via Nuitee
W
WUNJIE couple tw
10
地點方便
Pros:

離JR三宮站很近
隔壁就有711

房間乾淨也安靜

2026-06-29 via Nuitee
T
tomoyuki solo_traveller jp
7
2026-06-29 via Nuitee