Hotel Eden Palace au Lac

Hotels
8.4 (4887 reviews)
11, Rue du Théâtre , Montreux , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Service
Comfort
View
Cons:
Cleanliness
Amenities
Food and Beverage

Categories

Cleanliness
7.94
Some reviews mentioned the rooms as being worn and older, negatively impacting the cleanliness rating.
Service
8.91
Multiple positive mentions of staff friendliness, particularly Diana at reception, highlight excellent service.
Location
8.95
Great location near the lake and Christmas markets is consistently praised across reviews.
Room Quality
7.9
Described as spacious and comfortable, though some concerns about the overall condition were noted.
Amenities
8.43
Quality breakfast mentioned, but some specific amenities like the bathroom renovations were criticized.
Value for Money
8.39
While luxury is noted, some areas were expected to be better, indicating a fair value for the experience.
Food and Beverage
7.94
Breakfast variety praised, but specific issues with coffee quality were noted, affecting overall perception.
Overall Experience
8.71
Highly positive experiences from several reviews depict a strong overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 07:03

Property Description

Historic Charm and Modern Comforts

Lakefront Dining and Relaxation

Complimentary Transport for Convenience

Book your stay at Belle-Epoque Hotel Eden Palace au Lac for a perfect blend of history and luxury. Indulge in exquisite dining at Chez Gaston with stunning lake views, unwind in the garden pool oasis, and enjoy the convenience of free public transport. Immerse yourself in the beauty of Montreux with a stay at our timeless hotel.

Important information:

Please note that some common areas of our property are currently being renovated.

Please note that the pool will be available starting from 19 june 2023.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs CHF 25 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for CHF 29 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for CHF 69 per person per night when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 11 years old stay for CHF 29 per person per night when using an available extra bed.
    Children from 12 years old to 17 years old stay for CHF 69 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 4887 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 8.71
S
Sabrina • couple • ch
9
2026-04-11 • via Nuitee
N
Noah • solo_traveller • ch
8
Passend zur Stadt und schönes Ambiente
Pros:

Räume und Inneneinrichtung

Cons:

nichts

2026-04-11 • via Nuitee
J
Juanita • extended_group • pr
10
Pros:

Everything was exceptional such as staff, cleanliness, breakfast, etc.

Cons:

The location was good but definitely exceeded my expectations.

2026-04-10 • via Nuitee
N
Nilka • solo_traveller • us
10
2026-04-09 • via Nuitee
M
Michael • couple • de
8
2026-04-08 • via Nuitee
C
Caroline • extended_group • ch
8
2026-04-07 • via Nuitee
I
Irene • extended_group • ch
10
2026-04-07 • via Nuitee
M
Marjorye • solo_traveller • br
9
Pros:

Everything amazing
But one thing they could improve is to leave coffee in the room

2026-04-06 • via Nuitee
E
Emma • solo_traveller • gb
10
2026-04-06 • via Nuitee
H
Helene • solo_traveller • ch
7
Pros:

Emplacement magnifique au bord du lac. Chambre simple mais ok.

Cons:

On m’a vendu une chambre vue lac mais qui était en fait au-dessus du toit du restaurant. Donc vue horrible sur toit plat au lieu de vue sur bord du lac. Chambre 222 horrible vue.

2026-04-06 • via Nuitee
A
Artiga • couple • ad
10
Pros:

La sympathie des receptionnistes, aux petits soins, merci Georges!

2026-04-06 • via Nuitee
A
Allan • couple • fr
10
2026-04-05 • via Nuitee
Y
Yury • couple • ru
8
2026-04-04 • via Nuitee
A
Abeer • couple • sa
10
2026-04-03 • via Nuitee
M
Maria • couple • ie
10
2026-04-03 • via Nuitee
M
Marianne • couple • dk
7
Levede ikke op til forventningerne
Pros:

Udsigten

Cons:

Det var ikke muligt at spise på trods af, at det fremgik af hjemmesiden og en flyer, vi fik i receptionen, at der var roomservice. Minibaren var ikke fyldt op, og på værelset lå en udfyldt morgenmads bestilling fra en tidligere gæst

2026-04-02 • via Nuitee
N
Noemi • solo_traveller • br
9
2026-04-02 • via Nuitee
C
Catalina • couple • co
6
2026-04-02 • via Nuitee
T
Thierry • couple • fr
7
Tout blanc, tout moche.
Pros:

L’emplacement, le personnel, un beau bâtiment.

Cons:

Tout blanc, tout moche. Une deco d'hopital. Pas de bouilloire, un frigo qui marche pas. Sur l'arrière, vu très décevante.

2026-04-02 • via Nuitee
C
cecilia • couple • fr
6
2026-04-02 • via Nuitee