Hotel Eden Palace au Lac

Hotels
8.4 (5169 reviews)
11, Rue du Théâtre , Montreux , ch

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Service
Comfort
View
Cons:
Cleanliness
Amenities
Food and Beverage

Categories

Cleanliness
7.94
Some reviews mentioned the rooms as being worn and older, negatively impacting the cleanliness rating.
Service
8.91
Multiple positive mentions of staff friendliness, particularly Diana at reception, highlight excellent service.
Location
8.95
Great location near the lake and Christmas markets is consistently praised across reviews.
Room Quality
7.9
Described as spacious and comfortable, though some concerns about the overall condition were noted.
Amenities
8.43
Quality breakfast mentioned, but some specific amenities like the bathroom renovations were criticized.
Value for Money
8.39
While luxury is noted, some areas were expected to be better, indicating a fair value for the experience.
Food and Beverage
7.94
Breakfast variety praised, but specific issues with coffee quality were noted, affecting overall perception.
Overall Experience
8.71
Highly positive experiences from several reviews depict a strong overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 07:03

Property Description

Historic Charm and Modern Comforts

Lakefront Dining and Relaxation

Complimentary Transport for Convenience

Book your stay at Belle-Epoque Hotel Eden Palace au Lac for a perfect blend of history and luxury. Indulge in exquisite dining at Chez Gaston with stunning lake views, unwind in the garden pool oasis, and enjoy the convenience of free public transport. Immerse yourself in the beauty of Montreux with a stay at our timeless hotel.

Important information:

Please note that some common areas of our property are currently being renovated.

Please note that the pool will be available starting from 19 june 2023.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

8.4
Based on 5169 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 8.71
F
Fabiano couple br
10
2026-08-29 via Nuitee
R
REENA family_with_children gb
8
2026-08-29 via Nuitee
D
Dietmar couple be
8
2026-08-29 via Nuitee
L
Lucy couple ch
9
2026-08-28 via Nuitee
C
Christian solo_traveller gb
7
2026-08-27 via Nuitee
P
PIERRE solo_traveller fr
10
Pros:

Tout était parfait, un réel plaisir.L'accueil avec Diana etait incroyable de gentillesse.Un modèle à prendre pour d'autres hotel.La vue sur le lac exceptionnelle!Un vrai voyage.

Cons:

Le fait qu il n y ai pas de petit frigo ds la chambre pour mettre de l eau au frais.On ne savait pas qu il fallait le demander.

2026-08-26 via Nuitee
C
Cheryl extended_group gb
9
Pros:

Nice lake view.
Great air conditioning
Unfortunately there was a rave on at the side of the hotel and we were placed in the rooms nearest to this! We did ask what time the loud music would stop and it did stop when we were told it would.

Cons:

The staff were ok but not super welcoming!

2026-08-25 via Nuitee
M
Maria Irina couple ch
8
Schönes Hotel an toller Lage mit schönem Seeblick, eher teuer für den angebotenen Komfort
Pros:

Super gelegen, wunderbarer Blick auf den Genfersee, schönes Hotel

Cons:

Die Klimaanlage war sehr alt und laut. Ausserdem hat sie kaum gekühlt.

Es standen keine Parkplätze vom Hotel zur Verfügung. Die einzige Möglichkeit, das Auto während eines ganzen Tages stehen zu lassen ist entsprechend ein Parkaus, welches zw. 45-50 CHF pro Tag kostet.

2026-08-25 via Nuitee
M
Martina solo_traveller de
6
Pros:

Ein sehr in die Jahre gekommenes Haus. Frühstück war gut ebenso die Hotellage. Das Personal war sehr freundlich

2026-08-24 via Nuitee
B
beatrice couple fr
8
2026-08-24 via Nuitee
P
Philippe couple fr
8
Pros:

Vue magnifique sur le lac

2026-08-24 via Nuitee
D
Dieter couple ch
8
Grossartige Lage, etwas in die Jahre gekommenes Haus.
Pros:

Die Aussicht über den See ist atemberaubend schön.

Cons:

Die Internetverbindung war sehr instabil.

2026-08-23 via Nuitee
K
Korina extended_group ch
10
Wir kommwn gerne wieder
Pros:

Schöne lage, gutes preisleistungsverhältnis!

Cons:

Aussicht, gutes essen

2026-08-23 via Nuitee
N
Nopakun couple ch
8
vue imprenable
Pros:

La vue ! et l’emplacement au centre

Cons:

Pas de machine café et thé … salle de bain qui date !

2026-08-23 via Nuitee
A
Antonio extended_group es
8
Pros:

Ubicación inmejorable, personal excelente

2026-08-23 via Nuitee
I
Irina couple ch
9
2026-08-23 via Nuitee
M
Maëva couple ch
10
2026-08-23 via Nuitee
L
Laetitia family_with_children fr
10
2026-08-22 via Nuitee
M
Michiel extended_group nl
10
2026-08-21 via Nuitee
J
JAltLuc solo_traveller es
10
2026-08-21 via Nuitee