Hotel Eden Palace au Lac

Hotels
8.4 (5214 reviews)
11, Rue du Théâtre , Montreux , ch
+41 21 966 08 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Service
Comfort
View
Cons:
Cleanliness
Amenities
Food and Beverage

Categories

Cleanliness
7.94
Some reviews mentioned the rooms as being worn and older, negatively impacting the cleanliness rating.
Service
8.91
Multiple positive mentions of staff friendliness, particularly Diana at reception, highlight excellent service.
Location
8.95
Great location near the lake and Christmas markets is consistently praised across reviews.
Room Quality
7.9
Described as spacious and comfortable, though some concerns about the overall condition were noted.
Amenities
8.43
Quality breakfast mentioned, but some specific amenities like the bathroom renovations were criticized.
Value for Money
8.39
While luxury is noted, some areas were expected to be better, indicating a fair value for the experience.
Food and Beverage
7.94
Breakfast variety praised, but specific issues with coffee quality were noted, affecting overall perception.
Overall Experience
8.71
Highly positive experiences from several reviews depict a strong overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 07:03

Property Description

Historic Charm and Modern Comforts

Lakefront Dining and Relaxation

Complimentary Transport for Convenience

Book your stay at Belle-Epoque Hotel Eden Palace au Lac for a perfect blend of history and luxury. Indulge in exquisite dining at Chez Gaston with stunning lake views, unwind in the garden pool oasis, and enjoy the convenience of free public transport. Immerse yourself in the beauty of Montreux with a stay at our timeless hotel.

Important information:

Please note that some common areas of our property are currently being renovated.

Please note that the pool will be available starting from 19 june 2023.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

8.4
Based on 5214 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 8.71
J
Jürgen • solo_traveller • de
9
Pros:

Die Lage. Optimal für Montreux

2026-09-12 • via Nuitee
S
Saz TOMMO • solo_traveller • gb
10
Pros:

Location

Cons:

Price

2026-09-11 • via Nuitee
O
Oleg • couple • ua
10
2026-09-11 • via Nuitee
A
Adrian • solo_traveller • gb
8
Pros:

View over lake
Staff were professional

2026-09-11 • via Nuitee
E
eric • solo_traveller • gb
6
i liked montreux but hotel spoilt it
Pros:

Booked a room with a lake view asked for forth floor was given room on 1st floor with partial view of lake as their was a tree outside of window blocking part of view the shower was a hand held shower over the bath

Cons:

better view bigger room

2026-09-10 • via Nuitee
B
Beatrix • solo_traveller • ch
8
2026-09-10 • via Nuitee
R
Roy • couple • ch
8
2026-09-09 • via Nuitee
F
Fred • couple • us
10
Definitely recommend, this was our second stay
Pros:

Location, restaurant was excellent, room and bed comfortable . Right on the beautiful promenade

Cons:

Their breakfast buffet was only fair

2026-09-09 • via Nuitee
P
Pasqualino • solo_traveller • it
10
Un incanto
Pros:

La posizione eccellente, la stessa cosa per quanto riguarda la colazione.
Camera di tipologia standard, al di sopra delle aspettative.

Cons:

È stato necessario passare la prima notte (compresa nel periodo della prenotazione) in un altro hotel.
Siamo stati informati per tempo ma avrei gradito che l'hotel si fosse occupato del trasporto dei bagagli.

2026-09-08 • via Nuitee
K
Karin • couple • no
10
Fantastisk hotell med en utrolig utsikt. 😍
Pros:

Flott beliggenhet og historisk bygning. Hyggelig betjening. Alltid et smil.

Cons:

De som ryddet til frokost var litt for ivrige. Ryddet før du var ferdig.

2026-09-08 • via Nuitee
F
Fay • family_with_children • bh
8
Nice stay
Pros:

The location neer to shopping street and restaurants , they offer some discounts of bus & train and Hotel restaurant.

Cons:

They dont want to change my room to a lake view they asked me to pay again for changes.

2026-09-08 • via Nuitee
P
patricia • solo_traveller • ie
10
Pros:

everything was great

Cons:

Could have done with a small kettle in the room to make coffee r tea in the room or a coffee machine in the restaurant which you could use any time would pay a small fee to use it

2026-09-08 • via Nuitee
S
Sasha • solo_traveller • ge
8
2026-09-07 • via Nuitee
S
Szilvia • couple • hu
10
Elegant hotel with an excellent location
Pros:

Great location, excellent breakfast, friendly staff.

Cons:

-

2026-09-07 • via Nuitee
A
Atli Thor • solo_traveller • is
10
Good location, near the casino and Freddie Mercury statue
Pros:

Great location, good breakfast i had balcony over the lake. Powerful shower

Cons:

Nothing

2026-09-07 • via Nuitee
S
Sue • couple • gb
10
Everything we’d hoped for
Pros:

Location
Friendliness of the staff

Cons:

Breakfast not included

2026-09-06 • via Nuitee
A
Audrey • family_with_children • fr
5
Pros:

Emplacement en cœur de la ville , terasse.

Cons:

Rapport qu'à/ prix .Je m attendais à mieux au niveau des équipements ds la salle de bain.
Bruyant fenêtre ouverte beaucoup de passage ds la rue

2026-09-06 • via Nuitee
J
Jon Oddvar • extended_group • ch
9
2026-09-04 • via Nuitee
D
Dominique Robert • couple • ch
8
Pros:

Die Lage direkt am See mit Zugang zur Uferpromenade ist einmalig und wunderschön. Der Service auf der Restaurant-Terrasse ist äusserst aufmerksam und freundlich.

Wir mussten unseren Aufenthalt um 3 Tage verlängern - die Rezeption hat sich sehr bemüht und hat uns ein Zimmer mit freier Seesicht organisiert.

2026-09-04 • via Nuitee
G
Guenter • family_with_children • ch
7
2026-09-03 • via Nuitee