Hotel De La Ville

Hotels
8.8 (1668 reviews)
Piazza Antinori 1 , Florence , IT
+39 055 238 1805

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean and comfortable rooms
Quality breakfast
Cons:
Minor issues with room comfort
Temperature control in rooms
Occasional impersonal service

Categories

Cleanliness
8.2
The review highlights scrupulous cleanliness but mentions some minor issues with room comfort.
Service
9.2
Overall positive sentiment towards the staff's friendliness and attentiveness.
Location
9.2
Excellent location in the heart of Florence, ideal for reaching attractions.
Room Quality
8.7
Rooms described as comfortable and spacious, although one guest mentioned a desire for better lighting.
Amenities
8.7
The amenities received positive feedback, especially regarding the breakfast variety.
Value for Money
8.7
Standard quality for this hotel tier, reflecting the overall satisfaction despite some minor complaints.
Food and Beverage
8.7
Breakfast was well received, with several mentions of quality.
Overall Experience
9
A mix of positive experiences with minor issues, leading to a high overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:49

Property Description

Luxurious Accommodation in the Heart of Florence

Prime Location: Hotel De La Ville is situated on the prestigious Via Tornabuoni, steps away from iconic landmarks like Florence Cathedral and Santa Maria Novella Train Station.

Elegant Rooms: Experience the charm of Florentine décor in our rooms equipped with modern amenities such as smart TVs, minibars, and luxurious marble bathrooms.

Delightful Dining: Indulge in a sumptuous American-style breakfast buffet featuring a variety of fresh fruits, pastries, and hot dishes. Unwind at our bar offering a selection of coffee and drinks all day.

Ready to immerse yourself in luxury and convenience? Book your stay at Hotel De La Ville now!

Important information:

In case of multiple bookings, the cancelation policy may change.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Location

Guest Reviews

8.8
Based on 1668 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
L
Luis • couple • pt
9
Florença é um cidade linda que todos deviam visitar.Este hotel é maravilhoso principalmente em termos de localização.
Pros:

A localização do hotel!Perto de tudo.
Funcionários simpáticos e quartos sempre limpos.

Cons:

A pressão da água no banho era muito fraca.

2026-10-31 • via Nuitee
E
ELEFTHERIOS • family_with_children • gr
9
Σταθερά καλό.
Pros:

Υπέροχη τοποθεσία, πολύ καθαρό παντού και απλό αλλά πολύ καλό πρωινό με πολύ καλό service.
Ενδιαφέρον επίσης ότι το πρωινό στο δίνουν πακέτο όταν φεύγεις χωρίς να το προλάβεις.

Cons:

Λίγο κακή ή ηχομόνωση.

2026-10-31 • via Nuitee
A
Andrea • couple • it
10
Buon hotel
Pros:

Hotel storico e di pregio- ben tenuto-
Personale molto gentile e accogliete- chiedete però indicazioni su come raggiugerlo
Colazione di buon livello

Cons:

forse qualcosa da ammodernare nella camera

2026-10-29 • via Nuitee
S
Silvia • family_with_children • it
10
2026-10-29 • via Nuitee
A
Astrid • solo_traveller • it
8
2026-10-28 • via Nuitee
K
Krupesh • couple • us
5
2026-10-26 • via Nuitee
R
Ricardo • family_with_children • br
9
2026-10-26 • via Nuitee
N
Noreen • couple • us
10
Accommodating staff, beautiful room and great location
2026-10-25 • via Nuitee
виктория • couple • ru
8
Pros:

интерьер номера, , расположение, постель. хорошие

Cons:

мало место и не уютный ресторан для завтрака!!!!!

2026-10-23 • via Nuitee
H
Hiroshi • solo_traveller • jp
9
どこにも行きやすい洗練された宿泊拠点
Pros:

多くのフィレンツェの名所観光するに最適の立地です。朝食が美味しい。荷物を預かってくれる。

Cons:

バスタブ付きの部屋をお願いしたが叶わなかった。ダメな時は事前に知らせていただければ、他のホテルを探せるので、対応をお願いしたい。実際、他のホテルではお知らせいただいていた。

2026-10-20 • via Nuitee
R
Riyadh • extended_group • iq
10
2026-10-19 • via Nuitee
A
ALEX • family_with_children • il
8
2026-10-18 • via Nuitee
X
XIAOLING • couple • cn
9
还不错，值得体验
Pros:

酒店位置很好，出去几分钟就能看到百花大教堂。周边都是奢侈品商店，在闹钟取静的地方。房间很大，床品很舒服。前台工作人员很礼貌，笑容很亲切。整个酒店很有意式典雅的格调。和网络上的图片没有什么差距。

Cons:

没有免费的水。

2026-10-16 • via Nuitee
L
LUCIANO • family_with_children • tn
8
2026-10-15 • via Nuitee
E
Elizabeth • family_with_children • us
2
Very unpleasant and aggravating!
Pros:

The staff said it would take one hour for us to get our car from parking which I thought was a very long time. We ordered the car at 3:10 and went down to get it at 4:10 as my son had to return it by 5 pm. It was not ready at 4:10 as promised. Nor at 4:20. Nor at 4::30. It finally came at 4:40. One hour and 30 minutes after we ordered it! As a result my son could not return the car as the office closed at 5pm. He needed time to get gas but because the car came so late, he had to pay for another night at some other parking facility. Was very inconvenienced. The staff could have paid for the parking which was necessary only because they were late. They could have given us something off of the room again because of their not delivering as they had promised. But all they did was say “we are so sorry.” But took no responsibility nor did they offer some kind of recompense. It was very unpleasant experience, very aggravating!!

Cons:

The hotel staff did not follow through on the one hour advance notice to get our car inconveniencing us greatly.

2026-10-15 • via Nuitee
M
MARCUS • couple • br
9
Boa localizaçâo e conforto
Pros:

Hotel com quartos confortáveis, excelente café da manhã e localização.

Cons:

Chegamos de carro e tivemos muitos problemas para chegar ao hotel. O wise e google maps nos levavam a estaçao de trem como ponto final e ficamos circulando sem conseguir chegar ao hotel. Entendi que , como o centro histórico está em obras com várias ruas fechadas, o wise não funcionou. Como já estivemos hospedados nesse hotel , me lembrei de uma loja proxima e assim , consegui chegar ao hotel mas a rua agora é fechada para carros. Vale á pena se informar se as obras terminaram para que não tenham esse tipo de problema pois o hotel é muito bom.

2026-10-11 • via Nuitee
V
Victor • couple • ar
10
Muy cómodo
Pros:

Todo

2026-10-09 • via Nuitee
K
Katherine • solo_traveller • us
9
Pros:

I’ve stayed here before and love the convenience from the train station and the florence area

Cons:

n/a

2026-10-07 • via Nuitee
M
Murphy • couple • us
10
It was a pleasurable stay and I would recommend your hotel to others.
Pros:

The generous size of the bathroom. The combination shower and bathtub combination was a comfort like home.

Cons:

The carpet from the bathroom to the bedroom is wearing thin. There was a stain on the carpet that needs attention.

2026-09-19 • via Nuitee
N
NELSON CAMPOS • solo_traveller • br
8
2026-09-17 • via Nuitee