Hotel De La Ville

Hotels
8.8 (1668 reviews)
Piazza Antinori 1 , Florence , it

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean and comfortable rooms
Quality breakfast
Cons:
Minor issues with room comfort
Temperature control in rooms
Occasional impersonal service

Categories

Cleanliness
8.2
The review highlights scrupulous cleanliness but mentions some minor issues with room comfort.
Service
9.2
Overall positive sentiment towards the staff's friendliness and attentiveness.
Location
9.2
Excellent location in the heart of Florence, ideal for reaching attractions.
Room Quality
8.7
Rooms described as comfortable and spacious, although one guest mentioned a desire for better lighting.
Amenities
8.7
The amenities received positive feedback, especially regarding the breakfast variety.
Value for Money
8.7
Standard quality for this hotel tier, reflecting the overall satisfaction despite some minor complaints.
Food and Beverage
8.7
Breakfast was well received, with several mentions of quality.
Overall Experience
9
A mix of positive experiences with minor issues, leading to a high overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:49

Property Description

Luxurious Accommodation in the Heart of Florence

Prime Location: Hotel De La Ville is situated on the prestigious Via Tornabuoni, steps away from iconic landmarks like Florence Cathedral and Santa Maria Novella Train Station.

Elegant Rooms: Experience the charm of Florentine décor in our rooms equipped with modern amenities such as smart TVs, minibars, and luxurious marble bathrooms.

Delightful Dining: Indulge in a sumptuous American-style breakfast buffet featuring a variety of fresh fruits, pastries, and hot dishes. Unwind at our bar offering a selection of coffee and drinks all day.

Ready to immerse yourself in luxury and convenience? Book your stay at Hotel De La Ville now!

Important information:

In case of multiple bookings, the cancelation policy may change.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Location

Guest Reviews

8.8
Based on 1668 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
V
Vincent family_with_children nl
9
Mooi klassiek hotel met uitstekende ligging
Pros:

Locatie was uitstekend. Direct buiten begint het centrum. Wel even een uitdaging als je met de auto komt en niet met boetes geconfronteerd wil worden. Is een chique hotel wat er verder goed uitziet. Ontbijt was goed.

Cons:

Badkamer is wel wat krap.

2026-08-28 via Nuitee
L
Lilian solo_traveller ar
10
Pros:

La ubicación, excepcional, cerca de todo, se puede hacer el centro histórico a pie ya que desde la esquina se veía el duomo a 2 cuadras. La estación de trenes también muy cerca. La atención también muy buena.

Cons:

La cama un poco angosta

2026-08-26 via Nuitee
M
Michaelk4k Couples Southampton, Hampshire, England
6
Great location. Average stay
Pros:

We stayed at Hotel De La Ville in Florence in a Junior Suite, which was a lovely and spacious room in a fantastic location, just a short walk from the main sights and right in the heart of the city.

Unfortunately, there were a few things that let the experience down.

During our stay, temperatures reached around 38°C, so having complimentary drinking water in the room would have been a basic but very welcome touch. Unfortunately, this wasn’t provided. We also asked for an iron, but the hotel was unable to supply one, which was surprising for a hotel of this standard.

The biggest issue, however, was the air conditioning. Our room had a strange and unpleasant smell coming from the air conditioning system, which made it difficult to feel completely comfortable, particularly given how hot it was outside.

The hotel has plenty going for it: a great location, attractive surroundings and a beautiful Junior Suite but we expected a little more from a hotel of this level. With better attention to some of these practical details, it could have been a much more enjoyable stay.

Overall, a pleasant stay but unfortunately not quite the experience we were expecting.

2026-08-25 via Tripadvisor
M
Martina &Henry couple ie
10
Pros:

Lovely breakfast great coffee. Great location Very central for all the tourists attractions walking distance to all. Beautiful city

2026-08-23 via Nuitee
G
Gregg Hubbard solo_traveller us
7
Great Location, Small Room, No Technology
Pros:

The location is great! It's convenient to the train station and the local museums, which is why I chose it. The interior is impressive, but somewhat dated.

Cons:

The size of the room was incredibly small, about the size of a large closet. The bathroom was larger than the living space. The television is from the the '90s, no streaming or premium channels available. The room doors don't have a card reader, so you have to relinquish the room keys every time you leave the hotel.

The breakfast initially seemed impressive until I found a live bug in my bowl of cereal, so stick with the fresh fruit.

2026-08-23 via Nuitee
E
Edoardo extended_group it
9
2026-08-22 via Nuitee
F
Francesca Fiori family_with_children it
6
2026-08-21 via Nuitee
M
Mary couple us
10
Pros:

It was so clean. Staff were wonderful. In great locations.

2026-08-19 via Nuitee
D
Davide couple it
6
2026-08-16 via Nuitee
D
Dana Taran family_with_children ro
10
A fost un sejur exceptional .
Pros:

Ne-a placut absolut totul la acest hotel,de la amplasarea in plin centru al Florentei, la maxim 5 minute de plimbare de Dom sau Palazzo Vecchio si terminand cu serviciile.A fost cea mai reusita cazare a noastra ,ne-am intoarce oricand aici cu drag.Doamnele de la receptie au fost minunate ,ne-au ajuta cu tot ce am intrebat cu recomandari si rezervari,multa amabilitate .Iar bonusul acestei vacate a fost personalul de la micul dejun care ne-au facut diminetile minunate .In mod special as vrea sa o amintesc pe SABINA ,cea care a avut mereu timp sa ne salute ,sa intrebe daca avem nevoie de ceva anume,daca ne poate ajuta cu ceva ,am primit de la ea sfaturi legate de oras ,o adevarata profesionista ,parca iti anticipa dorintele si o prezenta impecabila in fiecare dimineata .Curatenie impecabila a intregului hotel ,camera curatata zilnic .Ne-am simtit ca intr-un hotel de 5 stele .

2026-08-16 via Nuitee
T
Tina Katharina solo_traveller de
10
Pros:

Das Hotel hat eine super Lage in der Stadt - man kann alle Sehenswürdigkeiten von Florenz zu Fuß erkunden und es liegt zugleich in der Nähe des Bahnhofs Santa Maria Novella, von dem aus man zum Flughafen fahren kann oder mit dem Zug in andere Städte fahren kann, z.B. für einen Tagesausflug.
Das Gebäude und die Zimmer sind sehr schön eingerichtet und gepflegt. Das Haus hat eine tolle Atmosphäre, die sehr gut zur Stadt passt.
Das Personal ist sehr freundlich und ich habe mich während meines Aufenthalts sehr wohl gefühlt. Ich kann dieses Hotel für eine Reise nach Florenz wärmstens empfehlen, da ein Aufenthalt in diesem Haus die Reise nach Florenz perfekt ergänzt!

2026-08-16 via Nuitee
C
Chiaki couple jp
8
良いホテルでスタッフもみなさん大変親切でした。
Pros:

ロケーションがよい。ブランド品のお店が多い通りにあり治安が良さそう。駅から徒歩5分で便利。

Cons:

近くにあるバーの外でお酒が飲めるようになっていて、夜遅くまで騒がしかった。

2026-08-15 via Nuitee
Y
Yan extended_group de
8
2026-08-14 via Nuitee
A
Anuja family_with_children us
10
2026-08-13 via Nuitee
P
Pablo couple py
9
2026-08-13 via Nuitee
T
Takako family_with_children jp
10
Pros:

立地が最高だった。どこにでも行きやすい。夜も道が明るく、安全に過ごすことができた。
部屋にはスリッパもあり、毎日新しいのに取り替えてくれた。

2026-08-12 via Nuitee
Z
zuhal aybüke couple tr
7
Pros:

konum olarak çok iyiydi,kahvaltı daha iyi olabılırdı cesıt yetersızdı ,oda konusunda yardımcı oldular odamız büyüktü ve konumu gayet iyi

Cons:

kahvaltı yetersiz

2026-08-11 via Nuitee
O
Oksana family_with_children ua
10
2026-08-11 via Nuitee
M
MSt extended_group de
8
2026-08-09 via Nuitee
D
David couple es
10
Muy buena
Pros:

Las habitaciones están muy bien, el hotel está perfectamente ubicado para conocer Florencia, pero sin duda lo mejor fue el desayuno. No solo había de todo, sino que además el camarero que nos atendió todos los días no podía ser más amable y siempre con una sonrisa.

Cons:

Fue todo bien

2026-08-08 via Nuitee