The Aberdeen Altens Hotel

Hotels
8.6 (7480 reviews)
Souterhead Road , Aberdeen , gb

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Parking issues
Inconsistent breakfast quality

Categories

Cleanliness
8.65
Overall sentiment regarding clean rooms and facilities.
Service
9.12
Many reviews highlight excellent and friendly staff.
Location
8.16
Well-liked location but noted to be out of the city.
Room Quality
8.11
Rooms are generally comfortable but some issues reported.
Amenities
8.74
Good facilities mentioned, but a few limitations like the pool size.
Value for Money
8.79
Good deals and discounts noted, though some pricing issues.
Food and Beverage
8.65
Generally good food options with a few criticisms.
Overall Experience
8.62
Visitors express high satisfaction overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:19

Property Description

Modern Accommodations
The Aberdeen Altens Hotel offers modern rooms with en suite bathrooms, satellite TV, and work desks. Each room is designed for your comfort and convenience.

Leisure and Wellness
Enjoy the hotel's sauna, spa, and indoor pool for a relaxing stay. Stay active at the on-site health and leisure club with fitness facilities, gym, and steam room available for guests.

Convenient Location
Situated just 3 miles from the city centre and 1 mile from the coast, the Aberdeen Altens Hotel provides easy access to Royal Deeside, Duthie Park, and Nigg Bay Golf Club. Explore the best of Aberdeen from this prime location.

Experience comfort, leisure, and convenience at the Aberdeen Altens Hotel. Book your stay now for a memorable experience.

Important information:

Children under the age of 5 enjoy breakfast free of charge. For children between 6 and 12 years old, breakfast costs GBP 5. For children 17 years old, breakfast costs GBP 12.
Prices are per child per day.

Please note children are welcome to use the leisure facilities, but those under 16 must be accompanied by an adult. The adult must be in the pool with them and a maximum of two children per adult.

Pool opening times for children under 16 are Monday – Thursday 07:00 – 19:30, Friday – Sunday unlimited.

Access to the Health Club and swimming pool are complimentary but not guaranteed, if the pool is at capacity.

Please note last entry to the Health & Leisure club is one hour before closing.

Children's meals are not included, and additional charges apply, payable to the hotel directly.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CDG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for £5 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 3 per day.

Location

Guest Reviews

8.6
Based on 7480 reviews
Cleanliness: 8.65
Service: 9.12
Location: 8.16
Room Quality: 8.11
Amenities: 8.74
Value for Money: 8.79
Food and Beverage: 8.65
Overall Experience: 8.62
A
Anthony couple gb
1
Stinking
Pros:

Horrible service 2 times left breakfast note and fully charged is

Cons:

The staff were horrible and accused us of smoking when we were not because cigarette was snapped and put in bin from after night out in town phoned up to debate the photos in question and hung up on and took 250 pounds out my bank without autherisation absoulete joke of a hotel

2026-05-31 via Nuitee
M
Mariya couple gb
10
Nice place to stay
Pros:

Everything was great. The rooms were looking a bit old but it was very clean. The staff was very friendly and took the time to explain to us everything. The food was delicious as well. We had dinner and everything was very well prepared the breakfast was with very good and big choice. The staff was adding more food straight away which doesn’t happen in a lot of hotels. The pool wasn’t as warm as we expected but it was still nice and the kids had fun. I would definitely go there again and recommend the place

Cons:

All was great

2026-05-30 via Nuitee
A
Aribert solo_traveller de
10
Pros:

Aberdeen ist gut gelegen für Erkundigungen nördlich und südlich von Aberdeen. War prima😀

2026-05-30 via Nuitee
J
James solo_traveller gb
9
Excellent comfort and very good support for my event
Pros:

the room and
shower was excellent

Cons:

nothing to report.

2026-05-30 via Nuitee
D
Dave couple gb
6
Cons:

No fridge in room noisy adjacent shower due to high water pressure and walls were too thin as could hear neighbours

2026-05-29 via Nuitee
M
Margaret couple gb
5
It was generally okay except for the above mishap.
Pros:

The property was generally good and most staff were very friendly.

Cons:

I didn’t appreciate the dirty toilet in our room which had a faeces lying in the bowl,when I reported it to the girl on reception she was quite patronising when I said I always look for the cleanliness of the bathroom and bed in any accommodation I use. She replied with yes when she goes away she looks for snakes and rats in the toilet bowl with a smirk on her face.

2026-05-29 via Nuitee
L
Lisa family_with_children gb
8
Happy
Pros:

Space in room

Cons:

Not enough time to go swimming

2026-05-29 via Nuitee
B
Brian couple gb
10
2026-05-28 via Nuitee
J
Jenny family_with_children gb
8
Family time
Pros:

Lovely welcome at check-in
The room was spacious, clean, and comfortable.
We had a lovely evening meal and breakfast.
I am Coeliac and didn't have any problems, staff very helpful.
The swimming pool was a lovely bonus.

Cons:

Leaving

2026-05-28 via Nuitee
D
Dawn3511 solo_traveller gb
10
Pros:

We loved the swimming pool and the bus stop into the town is right next to the hotel.

Cons:

We went to the restaurant for dinner and was very disappointed, we ordered fish and chips and the fish was burnt also we ordered onion rights and they came out very burnt had to send those back and the new bunch came out just as bad as the first bunch. I had the pasta with chicken and chorizo sausage and the sausage was very thick and it wasn't cooked. That is the only thing that let the hotel down.

2026-05-28 via Nuitee
T
Theresa solo_traveller gb
10
Pros:

Everything

Cons:

Nothing

2026-05-27 via Nuitee
A
Aribert solo_traveller de
10
2026-05-27 via Nuitee
H
Helen solo_traveller gb
10
Pros:

peaceful.. easy to get to

2026-05-26 via Nuitee
J
Julie solo_traveller gb
10
Pros:

We love everything about the hotel. It is our second home. We stay there repeatedly which speaks for itself

2026-05-26 via Nuitee
T
Tommaso couple it
7
Nella media!
Pros:

Parcheggio a pagamento comodo all’esterno, posizione comoda se hai l’automobile, a circa 10/15 minuti da Aberdeen, buon rapporto qualità/prezzo.

Cons:

Struttura un po’ datata, arredamento un po’ vecchio e bagno con la vasca abbastanza scomodo, parere personale dato che preferisco le docce senza tendine.

2026-05-26 via Nuitee
N
NICOLA couple gb
1
Shocking
Pros:

Nothing

Cons:

Where do I start! What an absolute HELLHOLE!!!! The room was outdated by about 30 years, cold and incredibly basic. The mattress must have been 20 years old. We booked for a nice valentines meal and overnight stay. The staff in the restuarant rushed us into ordering, actually took away my plate while I was still eating as they were clearly expecting to be busy, however after 2 hours and being harrassed to order each course quickly, literally given 30 seconds to decide a dessert, they then backed off as they were not busy, so we were told we could stay at our table. On return to the room which was like something from the 1990s, next door were smoking drugs, screaming and shouting and someone was threatening to kill themselves, this persisted for 12.15 to 1.30am when we decided enough was enough and checked out and came home.
The hotel is situated next to a electricity plyon which buzzed most of the night and an alarm for what seemed from a next door warehouse started at around 1am and was still continuing when we left. I understand these things are out of the hotels control, but just added to the horrendous experience!
What an absolute disgrace. Quite possibly the worst ever hotel Ive ever stayed in. As we were leaving, there was another party in one of the rooms going nuts in the next corridor to our room. If you want somewhere quiet and stress free, do not go here!
They must have been awarded the 4 stars in 1988, I wouldn't rate this 1 star let alone 4!!!!!!!! You have been warned, stay here at your own risk!!!!
Unsafe for families and children due to ongoing parties and out of control behaviour, drug use and extremely drunk guests, which seemed to be acceptable with the night porter!
Now after calling the next day, no offer of any sort of refund. Looking at many of the good reviews demonstrates they are clearly false and AI generated.

2026-05-26 via Nuitee
A
Andrej solo_traveller lt
10
Pros:

Good staff lovely pool

2026-05-26 via Nuitee
A
Alastair solo_traveller gb
8
2026-05-26 via Nuitee
G
Ganeshan family_with_children gb
10
2026-05-25 via Nuitee
C
Claire couple gb
9
2026-05-25 via Nuitee