Best Western Plus Palm Desert Resort

Hotels
•
Best Western Plus
8.7 (866 reviews)
74695 Highway 111 , Palm Desert , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent breakfast and friendly staff
Cons:
Minor maintenance issues
Occasional hot water problems

Categories

Cleanliness
8.19
Many reviews commend the cleanliness of the rooms and pool; however, some mention issues like hard pillows and out-of-order items.
Service
9.16
Numerous reviews highlight excellent customer service and attentive staff.
Location
8.7
Most guests appreciate the convenient location near services and attractions, though some found it lacking.
Room Quality
8.15
Rooms were described as comfortable and quiet, but some noted they were dated and lacking proper lighting.
Amenities
8.68
Positive feedback regarding the amenities like the pool and breakfast, although some minor issues were noted.
Value for Money
8.64
Guests felt the costs were reasonable for the level of service and amenities provided.
Food and Beverage
9.19
The breakfast options received high praise for quality and variety.
Overall Experience
8.86
Generally positive experiences with guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:38

Property Description

Luxurious Accommodation
Experience comfort and convenience at the Best Western Plus Palm Desert Resort. Our spacious rooms are equipped with modern amenities such as free Wi-Fi, a refrigerator, and a coffee maker. Relax in style with a cable TV, air conditioning, and complimentary ironing facilities in every room.

Relaxation and Recreation
Unwind by our outdoor pool or soak in the hot tub after a day of exploring El Paseo's shopping options just 1.4 miles away. Stay active at our on-site fitness center or tee off at nearby golf courses. Our hotel offers the perfect blend of leisure and recreation for all guests.

Delightful Dining and Services
Start your day with a delicious cooked-to-order breakfast, complete with free coffee and juice. Take advantage of our laundry facilities, free parking, and exceptional service throughout your stay. Book now for a memorable experience at the Best Western Plus Palm Desert Resort.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Property accepts DOGS only as pets. The pet fee is $35 per night. Please contact property with any questions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.7
Based on 866 reviews
Cleanliness: 8.19
Service: 9.16
Location: 8.7
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.86
A
Ali • couple • us
8
2026-04-11 • via Nuitee
R
RhondaA • couple • us
10
Best stay ever!!!
Pros:

Staff are absolutely amazing, very personal & professional. Having the breakfast cooked to order by Mario was a bonus! We will stay here again & again

Cons:

Not one thing!!

2026-04-05 • via Nuitee
J
Joselito • couple • us
9
2026-04-04 • via Nuitee
D
Darius • couple • us
8
2026-04-01 • via Nuitee
C
Craig • solo_traveller • us
7
2026-03-29 • via Nuitee
M
Maria • extended_group • ca
9
2026-03-27 • via Nuitee
M
Miguel • solo_traveller • us
10
I was especially pleased with the wonderful “breakfast”!
Pros:

Easy access and ample parking.
Very friendly staff.

Cons:

-0-

2026-03-26 • via Nuitee
C
Colette • couple • us
10
Great stay & visit. Would definitely come back.
Pros:

Very clean, cozy, comfortable hotel & very conveniently located to the Indian Well Tennis Gardens & restaurants.
The breakfast & kitchen staff were awesome.

2026-03-20 • via Nuitee
G
Geo • solo_traveller • nz
9
Pros:

Convenient location

2026-03-18 • via Nuitee
O
Olga • solo_traveller • us
10
Perfect place for a quick turnaround trip.
Pros:

Cleanliness, staff, breakfast

Cons:

N/A

2026-03-18 • via Nuitee
J
Jo-ann • couple • ca
7
Comfortable, clean and friendly staff. Definitely a 3 star.
Pros:

Loved the breakfast and that it was included

Cons:

Couldn’t get much hot water out of the shower

2026-03-15 • via Nuitee
B
Barbara • couple • us
9
Great spot when visiting Inyo
Pros:

Comfortable beds, friendly staff and great breakfast

Cons:

Facility overall is dated

2026-03-14 • via Nuitee
K
Krista • family_with_children • us
7
Pros:

The Breakfast was very good. Nice variety. The chef was very friendly and accommodating.

Cons:

Coffee maker in the room did not work. The lamp by the bed also didn't work. When I told the lady at the front desk, she said I needed to turn the switch by the bathroom. That should have been noted somewhere in the room. Plus, we switched the lights around, and the other light worked, so I don't think that was the issue. The front desk person didn't seem to be concerned about the issue.

2026-03-11 • via Nuitee
L
Loletta • couple • us
8
2026-03-10 • via Nuitee
K
Kevin • couple • us
1
IT was gross
Pros:

nothing

Cons:

everything

2026-03-04 • via Nuitee
S
stephen • family_with_children • ie
10
Pros:

Coffee available during the day from machine.

2026-02-24 • via Nuitee
B
Bruce • solo_traveller • us
5
Would not stay there again
Pros:

Location

Cons:

The property is getting old, room was showing its age.

2026-02-24 • via Nuitee
J
james • couple • us
8
It was fine
Pros:

Location

2026-02-24 • via Nuitee
L
Laurie • solo_traveller • us
8
Noisy, but nice
Pros:

Made to order breakfast was delicious and a great start to my day! Frank and Felicia were both very friendly and capable in taking care of issues that came up. Thank you!

Cons:

The first night, my room was bordering the street - super-noisy. I moved to a different room on the second floor. The people in the room above mine were obnoxiously noisy. And, the hotel alarm clock on my nightstand went off LOUDLY at midnight. It wasn't overall a quiet stay.

2026-02-22 • via Nuitee
B
Bracamonte • family_with_children • us
9
Pros:

Great Staff , clean room, clean pool. Great breakfast.

Cons:

Pillows were a bit stiff for my liking.

2026-01-31 • via Nuitee