Best Western Plus Palm Desert Resort

Hotels
•
Best Western Plus
8.7 (972 reviews)
74695 Highway 111 , Palm Desert , US
+1 760-340-4441

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent breakfast and friendly staff
Cons:
Minor maintenance issues
Occasional hot water problems

Categories

Cleanliness
8.19
Many reviews commend the cleanliness of the rooms and pool; however, some mention issues like hard pillows and out-of-order items.
Service
9.16
Numerous reviews highlight excellent customer service and attentive staff.
Location
8.7
Most guests appreciate the convenient location near services and attractions, though some found it lacking.
Room Quality
8.15
Rooms were described as comfortable and quiet, but some noted they were dated and lacking proper lighting.
Amenities
8.68
Positive feedback regarding the amenities like the pool and breakfast, although some minor issues were noted.
Value for Money
8.64
Guests felt the costs were reasonable for the level of service and amenities provided.
Food and Beverage
9.19
The breakfast options received high praise for quality and variety.
Overall Experience
8.86
Generally positive experiences with guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:38

Property Description

Luxurious Accommodation
Experience comfort and convenience at the Best Western Plus Palm Desert Resort. Our spacious rooms are equipped with modern amenities such as free Wi-Fi, a refrigerator, and a coffee maker. Relax in style with a cable TV, air conditioning, and complimentary ironing facilities in every room.

Relaxation and Recreation
Unwind by our outdoor pool or soak in the hot tub after a day of exploring El Paseo's shopping options just 1.4 miles away. Stay active at our on-site fitness center or tee off at nearby golf courses. Our hotel offers the perfect blend of leisure and recreation for all guests.

Delightful Dining and Services
Start your day with a delicious cooked-to-order breakfast, complete with free coffee and juice. Take advantage of our laundry facilities, free parking, and exceptional service throughout your stay. Book now for a memorable experience at the Best Western Plus Palm Desert Resort.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Property accepts DOGS only as pets. The pet fee is $35 per night. Please contact property with any questions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSP

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.7
Based on 972 reviews
Cleanliness: 8.19
Service: 9.16
Location: 8.7
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.86
A
Altagracia • family_with_children • mx
10
2026-10-21 • via Nuitee
M
Marcelina • solo_traveller • us
10
Pros:

Very cute and cozy room

Cons:

I heard every fire truck and ambulance this side of New York city 😂

2026-10-20 • via Nuitee
A
Anne • family_with_children • ca
10
Excellent Choice
Pros:

Everything was great - comfortable room that was nicely decorated, clean, quiet, nice grounds, friendly/welcoming staff, very good breakfast. We would definitely stay here again.

Cons:

No complaints.

2026-10-20 • via Nuitee
S
Stephanie • couple • us
10
Amazing
Pros:

Amazing

2026-10-18 • via Nuitee
A
arzadon • couple • us
7
2026-10-16 • via Nuitee
G
Gillman • solo_traveller • us
9
2026-10-15 • via Nuitee
F
Florian • couple • fr
9
Une nuit en couple à Palm Desert
Pros:

Le personnel très agréable et sympa. La propreté de le chambre

Cons:

L’insonorisation des chambres n’est pas bonne on entendait les voisins parler. La douche était un peu difficile à faire fonctionner

2026-10-14 • via Nuitee
M
Madrid • family_with_children • us
7
carpet smell like dog piss
Pros:

the pool was great my grandson enjoys it very much
front desk she awesome this is my second time here very friendly hopeful made my checking wonderful
the room was clean

Cons:

the room smell like piss and the carpet it felt grease dont want this room no more if possible or next time

2026-10-12 • via Nuitee
A
Amanda • couple • us
9
Pros:

Was close to everything and right on the 111 highway

2026-10-10 • via Nuitee
A
Anabel • solo_traveller • us
9
2026-10-08 • via Nuitee
D
Douglas • solo_traveller • us
9
Good stay, quality & secure location
2026-09-19 • via Nuitee
W
Warren • couple • us
1
2026-09-19 • via Nuitee
S
Sarich • couple • us
9
Awesome
Pros:

Great time

Cons:

Excellent staff

2026-09-18 • via Nuitee
M
Marcus • solo_traveller • de
8
2026-09-18 • via Nuitee
B
Brandon • solo_traveller • us
10
MONDAY, 9/11- THURSDAY, 9/17
Pros:

The hotel staff was incredibly attentive and took the time to listen to our requests.

Cons:

I did not dislike anything about the service or the room or the accommodations or anything like that. I felt like it was a good stay and a peaceful and comfortable one at that

2026-09-17 • via Nuitee
E
Esteban • family_with_children • cl
9
Fantástica
Pros:

Todas la instalaciones son tal cual las imágenes, un lugar muy acogedor y el personal con muy buena disposición

Cons:

Que no tuvieran bata de baño, eso haría será diferencia 👏

2026-09-14 • via Nuitee
R
Ramirez • solo_traveller • us
10
2026-09-14 • via Nuitee
K
Krystal • couple • us
10
Overall it was great and I would definitely recommend and return.
Pros:

Peaceful, local to a lot of stuff, the breakfast was great, the property supervisor was great.

Cons:

I didn’t like about three staff honestly. They had poor hospitality and unprofessional customer service. But the supervisor jumped right on that and made everything better.

2026-09-13 • via Nuitee
M
Mark • solo_traveller • us
10
The hotel exceeded my expectations.
Pros:

Breakfast was included in the price of the room. Breakfast was made to order, with a selection of fruit and other items available buffet style. There were 5 or 6 meals available to order. They also had an espresso machine.

Cons:

Everything was great. I have not complaints.

2026-09-11 • via Nuitee
A
Aris • couple • us
3
The stay was ok. The staff was great. The place is stuck in the 80's, it's dated and rundown.
Pros:

The location of the property.

Cons:

The hotel is rundown. The elevator is not airconditioned and it was dirty. The pillows were as hard as a rock. The complementary breakfast was served at 7 am.

2026-09-08 • via Nuitee