Queen of the Loch, Balloch by Marston's Inns

Hotels
•
Marston's Inns
8.2 (3472 reviews)
Old Luss Road , Balloch , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Issues with room heating
Quality of coffee

Categories

Cleanliness
7.98
Overall positive sentiment about cleanliness from the accommodation reviews, although some mention of issues in older facilities.
Service
8.45
Numerous comments about friendly staff and helpful service.
Location
8.49
Excellent location mentioned multiple times, ideal for exploring.
Room Quality
7.94
Rooms were generally clean and comfortable, with some complaints about mattresses.
Amenities
8.47
Good amenities praised, though some reviews noted issues like heating controls.
Value for Money
7.93
Overall positive sentiment about value, though comments on specifics varied.
Food and Beverage
8.18
Reviews indicated good food but noted some coffee and meal service issues.
Overall Experience
8.15
Mostly positive experiences cited, with some minor issues that affected ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:39

Property Description

Charming Hotel in Balloch with Modern Amenities

Luxurious Accommodation: Queen of the Loch, Balloch by Marston's Inns offers stylish guest rooms with a seating area, flat-screen TV, and modern bathrooms.

Convenient Facilities: Enjoy free WiFi, on-site dining at the restaurant and bar, and free private parking during your stay.

Family-Friendly Environment: The hotel features a children's playground, making it an ideal choice for families looking to relax and unwind.

Book your stay at Queen of the Loch, Balloch by Marston's Inns for a delightful and memorable experience in Balloch.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 3472 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 8.18
Overall Experience: 8.15
M
Margaret • solo_traveller • gb
8
Very good
Pros:

Clean comfortable room nice and quiet nice and modern .

Cons:

Carvery had run out of meat

2026-05-16 • via Nuitee
J
Jasmine • extended_group • de
3
Für eine Nacht ausreichend
Pros:

Das Zimmer war Rollstuhlgerecht (obwohl das mit mehr als zwei Personen auf dem Zimmer auch schon sehr eng und unpraktisch geworden wäre) und das Badezimmer war sauber.

Cons:

Ein Toilettendeckel und eine Klobürste haben uns gefehlt. Das Zimmer wirkte sehr verlebt und teilweise staubig. Die Garderobe über dem "Schlafsofa" war sehr unpraktisch.

2026-05-16 • via Nuitee
M
Maik • couple • de
8
Gute Unterkunft für einen kurzen Aufenthalt
Pros:

Restaurant gleich nebenan, sodass man direkt zu Abend essen konnte
Parkplätze kostenfrei vorhanden
freundliches Personal

Cons:

tlw. ziemlich abgewohnt / abgenutzt
im Badezimmer gab es ein Loch in der Wand vom Griff der Tür.

2026-05-16 • via Nuitee
T
Teresa • extended_group • gb
7
On a par with travel lodge.
Pros:

Convenient location.
Really comfortable beds.
Friendly and helpful staff.

2026-05-16 • via Nuitee
R
Romane • family_with_children • be
7
Correct
Pros:

Grand parking
Le restaurant est agréable et les plats sont bons
Grande terrasse
Plaine de jeux même si elle est assez petite
La taille de la chambre

Cons:

La chambre est assez vieille et mériterait d’être rafraîchie. Le sèche cheveux ne fonctionnait pas.
Réveillé par la lumière car les rideaux ne permettent pas de la bloquer

2026-05-15 • via Nuitee
S
Silke • couple • de
7
2026-05-14 • via Nuitee
E
Edwin • couple • nl
5
Mooi locatie met super vriendelijk personeel, maar de kamers en het eten kan een goede opfrisbeurt gebruiken.
Pros:

De ligging en het supervriendelijke personeel

Cons:

Matrassen waren doorgelegen, schimmel in de badkamer. De American pancakes met rood fruit kwam uit de vriezer en waren niet lekker. Het voldeed helaas niet aan de verwachtingen.

2026-05-13 • via Nuitee
P
Patricia Jana • couple • de
8
2026-05-12 • via Nuitee
K
Katja • couple • at
6
Pros:

Sehr gute Lage und sehr guter Preis, nettes Personal

Cons:

Leider nicht sehr sauber, es war Schimmel auf der ganzen Decke im Badezimmer - sollte vielleicht mal renoviert werden

2026-05-12 • via Nuitee
F
Fab24 • solo_traveller • fr
9
Pros:

Excellent rapport qualité prix

2026-05-12 • via Nuitee
L
Linda • couple • us
9
Lovely, roomy accomodation
Pros:

We arrived at dinner time and were able to get restaurant reservations at Emily's Byre and it was wonderful! We both thoroughly enjoyed our meal and recommend you eat here. Our room was so lovely. It was large with a view out the front of the hotel on a meadow. The bathroom was large and the shower was great. We have no issues with anything. I am glad we chose to stay here. The breakfast the following day was very delicious as well.

2026-05-12 • via Nuitee
D
David • couple • gb
7
Nice room shame about the food
Pros:

Nice comfortable stay. Room clean. Bed comfortable

Cons:

The food was poor. The evening meal was average. The breakfast was poor.
We had cook breakfast which was terrible.

2026-05-11 • via Nuitee
C
christophe • solo_traveller • be
1
Decus
Pros:

Endroit calme proche de la gare

Cons:

Certain personnel du pub ne sont pas aimable avec les touriste ne prennent pas le temps d'essayer de se faire comprendre de plus au restaurant le soir le serveurs m'indique que les commande se font uniquement au bar alors que si je serais par le QR code j'avais droit a une réduction de 20% le petit déjeuner inclus n'est que le Continental cereal viennoiserie quelque autre chose mais pas de charcuterie fromage et surtout le café en instantané tout le reste est payant en plus . Je sais une chose , je n'y reviendrais plus même si mon anglais s'améliore

2026-05-11 • via Nuitee
D
Davide • couple • it
9
2026-05-11 • via Nuitee
S
Sebastian • family_with_children • uy
7
Correct place for a short stay or overnight transit
Pros:

Good breakfast options and nice people servign it.. Rooms are pretty normal but ok and clean. Location

Cons:

Reception which is at the pub was not so comfortable or friendly to say so. It could be better.

2026-05-11 • via Nuitee
G
Ginlwc • solo_traveller • sg
8
Pros:

Room was clean and spacious. Bed was comfy and TV was in good working condition. There was a kettle, cups and tea/coffee provided for. Feel very secure and safe as the entrance & room was controlled by the access card. Parking was ample!

Cons:

The check in could be swifter. The staff was busy with the crowd inside the restaurant.

We paid extra for the sweet potato fries and was told there was none available, and there was no refund.

2026-05-11 • via Nuitee
G
Gabriela • couple • us
8
Pros:

Big room, comfortable bed, easy parking

Cons:

Not too clean, specially the walls.

2026-05-10 • via Nuitee
M
murdo • solo_traveller • gb
8
Pros:

Friendly helpful staff

Cons:

Trying to work the heating system

2026-05-10 • via Nuitee
T
Teresa • extended_group • gb
7
Convenient basic accommodation with no frills
Pros:

Property was very conveniently located .
Bed was comfortable and room clean.

Cons:

Had no lift making taking suitcases upstairs difficult .
Main light in bedroom didn’t work.
The ‘gas was out’ in the kitchen so no food available apart from pudding, so had to find somewhere else for dinner.

2026-05-10 • via Nuitee
M
Marc • solo_traveller • fr
8
2026-05-10 • via Nuitee