Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

Hotels
•
Unbound Collection by Hyatt
9.5 (1117 reviews)
1, Avenue de l'Impératrice , Biarritz , fr

listing image 1
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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Room Quality
Amenities
Cons:
Room service communication
Small bathroom

Categories

Cleanliness
8.83
Specific sentiment from text, mentioning the cleanliness of rooms being high.
Service
9.8
Positive feedback on the staff's friendliness and helpfulness was highlighted in multiple reviews.
Location
9.84
The location was frequently described as superb and convenient.
Room Quality
9.29
Rooms were generally described as comfortable, though some concerns were raised about the bathroom size.
Amenities
9.32
Highlights include great amenities like pools, spa, and restaurant, with only minor cons noted.
Value for Money
9.28
General agreement on the value offered by the hotel, with high satisfaction in relation to the cost.
Food and Beverage
9.83
Dining experiences mentioned as top-notch with delicious offerings.
Overall Experience
9.8
Widely described as exceptional, with guests expressing eagerness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:00

Property Description

Luxurious Amenities
Indulge in the 5-star experience at Hôtel du Palais Biarritz with 2 pools, a spa, and a fitness centre offering a range of relaxing treatments.

Gourmet Dining
Savor the exquisite flavors of contemporary French cuisine at La Rotonde Restaurant, followed by a delightful cocktail at Napoleon III Bar.

Convenient Location
Located just minutes away from the town centre, casino, and a prestigious golf course, Hôtel du Palais Biarritz offers the perfect blend of relaxation and entertainment.

Book your stay now at Hôtel du Palais Biarritz and elevate your vacation experience to new heights!

Important information:

Breakfast costs EUR 25 for children aged 6 to 12 years old.

Please note the spa will be upon request/reservation.

The photos on this website may differ from the room or suite that is booked.Swimming pool: Closed from Wed, Oct 1, 2025 until Thu, Apr 30, 2026
Swimming pool: Closed from Wed, Oct 1, 2025 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 1117 reviews
Cleanliness: 8.83
Service: 9.8
Location: 9.84
Room Quality: 9.29
Amenities: 9.32
Value for Money: 9.28
Food and Beverage: 9.83
Overall Experience: 9.8
A
Arrive • extended_group • fr
10
2026-03-07 • via Nuitee
S
Stéphane • couple • fr
10
Pros:

Tout est parfait

2026-03-05 • via Nuitee
I
Ian • couple • gb
10
Wonderful location and staff.
Pros:

Excellent

Cons:

Nothing

2026-03-04 • via Nuitee
Ольга • solo_traveller • ru
10
Великолепное. Сказка.
Pros:

Сказочное место, буквально! Отдых по-королевски!
Сервис выше всех ожиданий!

Cons:

Администратор в ресторане Ротонда абсолютная невежда и хамка. Может женоненавистница. Я отмечала одна свой юбилей и предварительно забронировала стол на свой праздник. Она пыталась усадить меня, соврав, что все столы, которые были на первой линии, заняты. Официант Пол спас ситуацию. Осадок от этого инцидента был сильным. Особенно после трех безупречных дней в отеле.

2026-03-04 • via Nuitee
P
Pierre Herme • family_with_children • fr
10
infiniment agréable Top
Pros:

qualité irréprochable du petit déjeuner

Cons:

Avocado toast du petit déjeuner pas disponible au déjeuner au bar le dimanche midi. Le serveur à refusé de demander à la cuisine si c'est possible.

2026-03-03 • via Nuitee
J
Juliette • solo_traveller • fr
10
2026-03-01 • via Nuitee
C
Christophe • solo_traveller • fr
10
2026-03-01 • via Nuitee
S
shahram • couple • lu
10
2026-02-28 • via Nuitee
B
bertrand • couple • fr
9
2026-02-26 • via Nuitee
Y
Yasmina • couple • fr
10
2026-02-24 • via Nuitee
B
Benoit • couple • fr
10
Pros:

Superbe établissement

2026-02-23 • via Nuitee
H
Harhoura • solo_traveller • fr
10
2026-02-22 • via Nuitee
M
Maryna • extended_group • es
10
Pros:

The best!

2026-01-29 • via Nuitee
O
ovidiu • couple • ro
10
2026-01-25 • via Nuitee
H
Hugo • couple • fr
10
2026-01-23 • via Nuitee
A
Alberic • couple • fr
9
2026-01-22 • via Nuitee
K
Karin • couple • sg
10
2026-01-19 • via Nuitee
A
AMELIE • couple • fr
5
décevant.
Pros:

L'accueil et le service du personnel. La literie et le standing de la suite.

Cons:

Le contenant gel douche, shampoing sont dorénavant dans des contenants volumineux et fixés ce qui n'est réellement pas convenable pour un établissement de ce standing. Petit déjeuner décevant, qualité des viennoiseries de mauvaise qualité par rapport à me 2 dernières venues dans cet établissement.

2026-01-19 • via Nuitee
C
Czeslawa • extended_group • pl
10
Unforgettable experience
2026-01-19 • via Nuitee
M
Mika • couple • fi
10
2026-01-19 • via Nuitee