Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

Hotels
•
Unbound Collection by Hyatt
9.5 (1174 reviews)
1, Avenue de l'Impératrice , Biarritz , fr

listing image 1
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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Room Quality
Amenities
Cons:
Room service communication
Small bathroom

Categories

Cleanliness
8.83
Specific sentiment from text, mentioning the cleanliness of rooms being high.
Service
9.8
Positive feedback on the staff's friendliness and helpfulness was highlighted in multiple reviews.
Location
9.84
The location was frequently described as superb and convenient.
Room Quality
9.29
Rooms were generally described as comfortable, though some concerns were raised about the bathroom size.
Amenities
9.32
Highlights include great amenities like pools, spa, and restaurant, with only minor cons noted.
Value for Money
9.28
General agreement on the value offered by the hotel, with high satisfaction in relation to the cost.
Food and Beverage
9.83
Dining experiences mentioned as top-notch with delicious offerings.
Overall Experience
9.8
Widely described as exceptional, with guests expressing eagerness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:00

Property Description

Luxurious Amenities
Indulge in the 5-star experience at Hôtel du Palais Biarritz with 2 pools, a spa, and a fitness centre offering a range of relaxing treatments.

Gourmet Dining
Savor the exquisite flavors of contemporary French cuisine at La Rotonde Restaurant, followed by a delightful cocktail at Napoleon III Bar.

Convenient Location
Located just minutes away from the town centre, casino, and a prestigious golf course, Hôtel du Palais Biarritz offers the perfect blend of relaxation and entertainment.

Book your stay now at Hôtel du Palais Biarritz and elevate your vacation experience to new heights!

Important information:

Breakfast costs EUR 25 for children aged 6 to 12 years old.

Please note the spa will be upon request/reservation.

The photos on this website may differ from the room or suite that is booked.Swimming pool: Closed from Wed, Oct 1, 2025 until Thu, Apr 30, 2026
Swimming pool: Closed from Wed, Oct 1, 2025 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 1174 reviews
Cleanliness: 8.83
Service: 9.8
Location: 9.84
Room Quality: 9.29
Amenities: 9.32
Value for Money: 9.28
Food and Beverage: 9.83
Overall Experience: 9.8
A
Andrei • couple • kz
10
2026-04-24 • via Nuitee
W
Walid • couple • fr
10
2026-04-22 • via Nuitee
J
Joco • couple • hr
10
2026-04-21 • via Nuitee
L
LUISA • family_with_children • es
10
2026-04-19 • via Nuitee
E
Elena • solo_traveller • ru
10
Pros:

Все отлично ! Один из лучших отелей во Франции ! Персонал очень приветливый !

2026-04-18 • via Nuitee
D
Duncan • couple • fr
10
2026-04-18 • via Nuitee
T
traveldon • Couples • Aberdeen, Aberdeenshire, Scotland
2
Didn’t like the look of us!
Pros:

We tried to visit this hotel late morning with a view to having a glass of wine and checking out the brasserie for a meal later in the week. A very unpleasant security man at the gate blocked us and told us it was “fully booked” till 12 and the bar didn’t open till 4, and that “if we were lucky” we might get a coffee or a glass of wine in the afternoon. Given such a warm welcome we decided to go elsewhere.

2026-04-17 • via Tripadvisor
A
Alex • couple • cz
10
2026-04-17 • via Nuitee
S
Sylvie • solo_traveller • ar
10
2026-04-17 • via Nuitee
F
Francoise • solo_traveller • fr
10
2026-04-16 • via Nuitee
D
Dominique • couple • fr
10
Pros:

Un emplacement unique de la côte basque, des equipements complet, un spa pour des moments de détente exceptionnels, un personnel professionnel, à l'écoute et attentionné, une gastronomie raffinée et accompagnée, et l'océan face aux fenêtres et baies vitrées, un inégalable...

2026-04-15 • via Nuitee
D
daisy667 • Couples • Marmande, Lot-et-Garonne, Nouvelle-Aquitaine
8
A great daky
Pros:

All very good food wonderful. Room great but shower too small and no seat. At 80, I need to sit to wash my feet! The staff is a pleasure except when I booked. Or it was inefficient AI or some 12 year old who couldn’t conceive humans without smartphones

2026-04-14 • via Tripadvisor
I
Iuliia • family_with_children • pl
10
Pros:

The Palace Hotel is wonderful. The interior is gorgeous. The deluxe suite is very beautiful and clean. Great ocean views. We'll definitely be back!

2026-04-14 • via Nuitee
R
Robert • couple • gb
10
Fantastic hotel for a relaxing break.
Pros:

Excellent room size, location and view. Superb food in the restaurants. Incredibly wide breakfast choice. Lovely facilities, such as spar and pool. Easy car parking.

2026-04-14 • via Nuitee
R
Ramona • couple • us
10
Pros:

The property is stunning. Truly a 5 star experience.

2026-04-13 • via Nuitee
• couple • ie
10
2026-04-12 • via Nuitee
J
Jean • couple • ch
9
Excellent place for hollidays
Pros:

Very beautiful place full of history, a lot of facilities, a beautiful bedroom.
Shower and washroom with high quality products.

Cons:

The staff a quite too snob, some misses (cup of tee, washing products) and the need to provide several times personal information

2026-04-11 • via Nuitee
F
Ferhat • couple • de
5
Palais wunderschön , aber Personal muss besser geschult sein .
Pros:

Die Lage und das Gebäude .

Cons:

Unsere Suite , war im Erdgeschoss und ausgerichtet zur Lieferzone . 7 Uhr früh morgens kamen schon die ersten LkWs und man wurde aufgeweckt .

2026-04-10 • via Nuitee
D
Djhon • family_with_children • fr
10
Pros:

Au top

2026-04-10 • via Nuitee
O
Olga • solo_traveller • ru
10
Pros:

Этот невероятный отель не нуждается даже в дополнительных оценках - в нем все на высшем уровне, и пусть путешественников не пугает помпезность места - он очень демократичен

2026-04-10 • via Nuitee