Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

Hotels
•
Unbound Collection by Hyatt
9.5 (1303 reviews)
1, Avenue de l'Impératrice , Biarritz , FR
+33 5 59 41 12 34

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Room Quality
Amenities
Cons:
Room service communication
Small bathroom

Categories

Cleanliness
8.83
Specific sentiment from text, mentioning the cleanliness of rooms being high.
Service
9.8
Positive feedback on the staff's friendliness and helpfulness was highlighted in multiple reviews.
Location
9.84
The location was frequently described as superb and convenient.
Room Quality
9.29
Rooms were generally described as comfortable, though some concerns were raised about the bathroom size.
Amenities
9.32
Highlights include great amenities like pools, spa, and restaurant, with only minor cons noted.
Value for Money
9.28
General agreement on the value offered by the hotel, with high satisfaction in relation to the cost.
Food and Beverage
9.83
Dining experiences mentioned as top-notch with delicious offerings.
Overall Experience
9.8
Widely described as exceptional, with guests expressing eagerness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:00

Property Description

Luxurious Amenities
Indulge in the 5-star experience at Hôtel du Palais Biarritz with 2 pools, a spa, and a fitness centre offering a range of relaxing treatments.

Gourmet Dining
Savor the exquisite flavors of contemporary French cuisine at La Rotonde Restaurant, followed by a delightful cocktail at Napoleon III Bar.

Convenient Location
Located just minutes away from the town centre, casino, and a prestigious golf course, Hôtel du Palais Biarritz offers the perfect blend of relaxation and entertainment.

Book your stay now at Hôtel du Palais Biarritz and elevate your vacation experience to new heights!

Important information:

Breakfast costs EUR 25 for children aged 6 to 12 years old.

Please note the spa will be upon request/reservation.

The photos on this website may differ from the room or suite that is booked.Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCF

Location

Property Video

Guest Reviews

9.5
Based on 1303 reviews
Cleanliness: 8.83
Service: 9.8
Location: 9.84
Room Quality: 9.29
Amenities: 9.32
Value for Money: 9.28
Food and Beverage: 9.83
Overall Experience: 9.8
I
Iryna • couple • ua
10
2026-10-24 • via Nuitee
E
Elizabeth • couple • gb
10
2026-10-24 • via Nuitee
M
MUSALLAM ALI H • solo_traveller • sa
9
2026-10-23 • via Nuitee
A
Amanda • couple • gb
10
What a sensational hotel! Just perfect in every way.
2026-10-22 • via Nuitee
J
Jo • couple • gb
9
Traditional 5 star hotel
Pros:

This is a drop dead gorgeous looking hotel. Located just above a beach. Nice views of the sea. Excellent swimming pools , sauna etc. the restaurant is superb and delivers a top notch Michelin experience. The people watching is wonderful. Nice staff.

Cons:

The room despite its good views was a little underwhelming . Nothing I could put my finger on. Maybe a bit old fashioned especially the bathroom.

2026-10-19 • via Nuitee
G
George • couple • bg
5
Pros:

Location and spirit

Cons:

The staff was irreverent !

2026-10-15 • via Nuitee
R
Richard • couple • gb
10
Wonderful
Pros:

Excellent in every way

Cons:

Nothing

2026-10-15 • via Nuitee
S
Sousa • solo_traveller • pt
10
2026-10-12 • via Nuitee
M
MICHAEL • couple • fr
9
Très bon moment sur un site exceptionnel
Pros:

Accueil et petit-déjeuner

Cons:

Équipement vidéo de la chambre

2026-10-11 • via Nuitee
S
Stéphanie • couple • ch
10
Lusso 🤩
Pros:

Fascino d’epoca senza eguali.

Cons:

Nulla

2026-10-09 • via Nuitee
L
LEIRE • couple • es
7
Una pena de fin de estancia
Pros:

La ubicacion y vistas

Cons:

El personal , el desafortunado encuentro que tuvimos en el desayuno
No me quisieron dar el desayuno por llegar 2 mint tarde .A pesar de explicarles que habia sido porque mi mujer se encontraba indispuesta y por el ascensor
No me parecieron de recibo las formas y mas cuando pagas ese dinero

2026-10-07 • via Nuitee
Константин • couple • ru
10
Pros:

Все на высшем уровне!

Cons:

Фитнес центр открывался вместе со спа-центром в 8-00, слишком поздно

2026-09-17 • via Nuitee
V
Vincent • couple • fr
10
Un cadre hors du temps
Pros:

L’accueil était parfait,le personnel attentif ,souriant,poli,les prestations à la hauteur du palais lors de notre séjour

Cons:

Manque d’informations concernant l’accès au spa lors de notre arrivée

2026-09-14 • via Nuitee
C
Carol • solo_traveller • ch
10
2026-09-11 • via Nuitee
E
Emmanuel • couple • fr
8
Du top et du moins top
Pros:

L emplacement

Cons:

Loin des services d un palace

2026-09-10 • via Nuitee
A
Amanda • solo_traveller • au
10
Pros:

Such a beautiful property. Immaculate service

2026-09-10 • via Nuitee
J
John • couple • gb
10
Amazing hotel and extremely special.
Pros:

Amazing hotel and very special in every way.
Staff were very professional and friendly.
The hotel is simply fabulous!

Cons:

All good

2026-09-09 • via Nuitee
M
Margaret • couple • gb
10
Magnificent
Pros:

Everything was first class, from moment we arrived until we departed. The staff are so professional, utterly charming and courteous- shout out to Alvaro, simply the best

Cons:

Nothing at all, everything was superb

2026-09-08 • via Nuitee
L
liliane • family_with_children • fr
9
Ç dans l’ensemble positif
Pros:

Personnel à l’écoute de la clientes,cadeau de courtoisie dans notre suite

Cons:

Avoir oublié de préparer le canapé le soir au coucher et déplacer la table basse devant celui ci pour le lit de notre petite fille

2026-09-07 • via Nuitee
I
Iryna • couple • pt
9
2026-09-04 • via Nuitee