Hotel Cocoon

Hotels
8.7 (3073 reviews)
Van Iseghemlaan 21-25 , Ostend , be

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Delicious breakfast
Cons:
Noise issues
Minor room maintenance problems

Categories

Cleanliness
8.7
Several reviews mention cleanliness positively, but some imply minor issues; overall well-maintained.
Service
9.2
Consistently praised as friendly and accommodating, with positive remarks about staff interaction.
Location
9.2
Frequent positive comments about the convenient location near the beach and amenities.
Room Quality
8.2
Rooms are described as nice, but some concerns about amenities like fridges and noise levels.
Amenities
8.2
Adequate amenities mentioned, though some reports of issues with TV and water temperature.
Value for Money
8.2
Some reviews note high breakfast prices and parts needing attention; generally regarded as reasonable.
Food and Beverage
8.7
Breakfast was highlighted as excellent with a good selection, but pricing noted as slightly high.
Overall Experience
9.2
Widespread positive sentiment towards the overall stay, with multiple guests mentioning a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:09

Property Description

Prime Location in Ostend
Hotel Cocoon offers a prime location in the heart of Ostend, just steps away from the beach and city center. Guests can easily explore Mariakerke Beach, Bredene Beach, and Boudewijn Seapark, all within a short distance from the hotel.

Comfortable and Modern Rooms
Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi and private bathrooms. Some rooms even feature a relaxing terrace where you can unwind after a day of sightseeing.

Multilingual Staff and Excellent Service
Our dedicated staff fluent in German, English, French, and Dutch are available 24/7 at the reception to assist you with any inquiries or requests, ensuring a pleasant stay for every guest.

Ready to experience the perfect blend of comfort and convenience at Hotel Cocoon? Book your stay now for an unforgettable Ostend getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 3073 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 9.2
E
Edwin • couple • nl
10
Aanrader voor Nederlanders.
Pros:

Prima locatie en alles dicht in de buurt.

Cons:

Vluchtweg op de 4e etage was geblokkeerd door een stoel. Onnodig en groot risico bij calamiteiten.

2026-07-04 • via Nuitee
M
merel • family_with_children • be
8
2026-07-04 • via Nuitee
L
Leela • couple • be
8
2026-07-04 • via Nuitee
B
Beatrice • solo_traveller • ch
8
Pros:

Gutes Hotel mit guter Lage. Nettes Personal.

Cons:

Kein Kühlschrank. Parkplatz teuer.

2026-07-04 • via Nuitee
F
Florence • solo_traveller • fr
10
Raffiné personnel adorable
Pros:

Gentillesse et professionnalisme de la réceptionniste pdj top raffiné chambre très confortable

2026-07-04 • via Nuitee
J
Joyce • couple • nl
8
Heel fijn hotel op een super locatie!!
Pros:

De ligging is super!!!!

2026-07-03 • via Nuitee
B
Boenders • solo_traveller • be
10
Pros:

Heerlijke kamer, super goede bedden, airco op de kamers.
Ligging is geweldig.
Ontbijt is overheerlijk.
Zalig Hotel, wij komen snel terug ❤️

Cons:

Niks

2026-07-03 • via Nuitee
R
Randa • couple • sk
9
Pros:

Izba bola priestranná, čistá a pekne vybavená štýlovým nábytkom. Steny ladili s nábytkom, klíma bola účinná, príjemne dokázala vychladiť priestor v horúcich letných dňoch. Hluk z ostatných izieb nebol počuť. Potešilo nás aj personalizované privítanie vždy po zapnutí TV. Taktiež veľmi potešil aj každý deň doplňovaný stolový servis s pitnou vodou vo fľašiach, malým kávovarom s kapsulami Nespresso a rýchlovarnou kanvicou spolu s priloženými čajmi, cukrom a keksíkom. Kúpeľňa veľmi dobre riešená, účinne odvetrávaná a vždy čistá bez akýchkoľvek náznakov plesní, Veľmi sa nám pobyt v hoteli páčil.

Cons:

Niet čo vytknúť, ale predsa len niečo. Hrdzavé škvrny na nočných lampách. Mne osobne sa mi to nepáči.

2026-07-02 • via Nuitee
L
Lieve • couple • be
5
Goed voor 1 nacht. Het is oké maar voor die prijs niet voortreffelijk
Pros:

De locatie en het was een heel goed bed. Propere kamer

Cons:

Personeel heel onbeleefd.
Prijs kwaliteit. Het is duur voor de hotelkamer die we hadden.

2026-07-02 • via Nuitee
N
Nico • solo_traveller • be
8
2026-07-01 • via Nuitee
V
Vangrunderbeek • couple • be
10
Geweldig
Pros:

Pareltje van Oostende waar we telkens weer opnieuw super verwend worden

2026-07-01 • via Nuitee
S
Shana • extended_group • be
10
Voortreffelijk
Pros:

Fantastisch hotel gerund door mensen met een hart voor de zaak!

Cons:

/

2026-06-30 • via Nuitee
S
Shana • couple • be
10
Tophotel met een toplocatie!
Pros:

Tophotel met een toplocatie!
Wij waren zeer verrast door de ruime kamers. Heerlijke bedden, fantastisch ontbijt en diner tot in de puntjes verzorgd.

Cons:

Niets, alles was in orde!

2026-06-30 • via Nuitee
W
Wilfried • solo_traveller • be
9
2026-06-30 • via Nuitee
S
Stef • solo_traveller • be
9
2026-06-30 • via Nuitee
J
Jean-Paul • couple • ch
8
Pros:

Super Lage nähe Meerpromenade, nahes Parking

2026-06-29 • via Nuitee
M
Marcin • solo_traveller • be
10
2026-06-29 • via Nuitee
Y
Yannick • solo_traveller • be
10
Top
Pros:

Confort

Cons:

Rien

2026-06-29 • via Nuitee
E
Eddy • extended_group • be
9
Was een leuk verblijf. Midden in het centrum en toch rustig en gezellig.
Pros:

Het ontbijt was zeker oke.

Cons:

De fietsberging voor 9 fietsen was onmogelijk. Was op voorhand bevestigd dat dit zou gaan.

2026-06-28 • via Nuitee
R
Richard Ethan • couple • fr
8
Pros:

L emplacement

Cons:

Rien

2026-06-28 • via Nuitee