Hotel Cocoon

Hotels
8.7 (2963 reviews)
Van Iseghemlaan 21-25 , Ostend , be

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Delicious breakfast
Cons:
Noise issues
Minor room maintenance problems

Categories

Cleanliness
8.7
Several reviews mention cleanliness positively, but some imply minor issues; overall well-maintained.
Service
9.2
Consistently praised as friendly and accommodating, with positive remarks about staff interaction.
Location
9.2
Frequent positive comments about the convenient location near the beach and amenities.
Room Quality
8.2
Rooms are described as nice, but some concerns about amenities like fridges and noise levels.
Amenities
8.2
Adequate amenities mentioned, though some reports of issues with TV and water temperature.
Value for Money
8.2
Some reviews note high breakfast prices and parts needing attention; generally regarded as reasonable.
Food and Beverage
8.7
Breakfast was highlighted as excellent with a good selection, but pricing noted as slightly high.
Overall Experience
9.2
Widespread positive sentiment towards the overall stay, with multiple guests mentioning a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:09

Property Description

Prime Location in Ostend
Hotel Cocoon offers a prime location in the heart of Ostend, just steps away from the beach and city center. Guests can easily explore Mariakerke Beach, Bredene Beach, and Boudewijn Seapark, all within a short distance from the hotel.

Comfortable and Modern Rooms
Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi and private bathrooms. Some rooms even feature a relaxing terrace where you can unwind after a day of sightseeing.

Multilingual Staff and Excellent Service
Our dedicated staff fluent in German, English, French, and Dutch are available 24/7 at the reception to assist you with any inquiries or requests, ensuring a pleasant stay for every guest.

Ready to experience the perfect blend of comfort and convenience at Hotel Cocoon? Book your stay now for an unforgettable Ostend getaway!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2963 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 9.2
N
Nathalie • couple • be
10
Fantastisch
Pros:

Goed bed en voortreffelijk ontbijt

Cons:

Geen minpunten

2026-05-09 • via Nuitee
S
Sandrine • family_with_children • be
8
2026-05-07 • via Nuitee
A
Alain Van Peteghem • couple • be
9
Voor de 2de keer op rij een zeer aangenaam en leuk verblijf gehad
Cons:

Een klein tafeltje op terras zou leuk zijn

2026-05-07 • via Nuitee
P
Pascal • solo_traveller • be
9
2026-05-06 • via Nuitee
M
Maria-graziella • couple • be
8
2026-05-06 • via Nuitee
F
Filip • solo_traveller • be
9
2026-05-05 • via Nuitee
R
Rene • couple • nl
8
2026-05-05 • via Nuitee
E
Emmily • couple • be
8
2026-05-04 • via Nuitee
E
Erik • extended_group • be
9
2026-05-03 • via Nuitee
S
Saskia • couple • be
10
Leuk en verzorgd verblijf dichtbij het strand en de bruisende stad Oostende!
Pros:

Zeer lekker en uitgebreid ontbijt, mooie ontbijtruimte, meer dan genoeg keuze van koffiekoeken, pistolets en broodsoorten. Voor ieder wat wils!

Cons:

Hebben geen negatieve meldingen over dit hotel.

2026-05-03 • via Nuitee
J
Jörg Paulus • family_with_children • de
8
wir kommen gerne wieder!
Pros:

sehr schön zentral in der Nähe der Promenade und der Fußgängerzone gelegen. Das Parkhaus war um die Ecke. Der Zugang war behinderten-gerecht.

Cons:

eine Sauna wäre schön gewesen.

2026-05-03 • via Nuitee
P
Paivi • couple • be
10
Short but good
Pros:

Really everything. The staff, the room, the location, cleaners, quiet rooms etc

Cons:

The warm dishes at the breakfast are not warm enough

2026-05-03 • via Nuitee
N
Nancy • couple • be
10
2026-05-03 • via Nuitee
S
Soufiane • family_with_children • be
9
Super
Pros:

Tout le personnel était très gentille mais tout particulièrement la jeune fille de la réception était incroyablement gentille vraiment !

2026-05-02 • via Nuitee
L
Laetitia • couple • be
9
Parfait
Pros:

Le confort, le personnel au petit soin

Cons:

Les oreillés étaient pleins de boules 😢 juste dommage
Un petit plus qui serait chouette c’est un mini bar dans les chambres

2026-05-01 • via Nuitee
S
Schmitz • couple • be
10
Pros:

L’esprit zen de l’hôtel 🙂 un moment de détente parfait

2026-04-30 • via Nuitee
W
Wim • couple • be
8
Prima hotel om Oostende te bezoeken
Pros:

Locatie ; mooi hotel

Cons:

-

2026-04-29 • via Nuitee
P
Pieter • couple • be
9
Aanrader vlakbij zee en centrum
Pros:

Het hotel is goed gelegen, op wandelafstand van het station en vlakbij de dijk en het centrum van Oostende. De kamer was prima, de bedden waren uitstekend.
Ontbijt was eveneens prima: grote keuze (brood, kaas, vlees, vers gebakken eitje, koude en warme groentjes, pannenkoekjes, ...etc etc) , vers fruit (maar geen vers geperst fruitsap) en zeer goede koffie uit 1 koffiemachine met bonen (2 koffiemachines werken op basis van siroop en die koffie is niet lekker)

Cons:

niets
wat weinig kastruimte misschien als je er een week zou verblijven, maar voor een lang weekend geen probleem

2026-04-28 • via Nuitee
S
Stéphanie • solo_traveller • be
9
2026-04-28 • via Nuitee
R
Rebecca • solo_traveller • it
10
2026-04-27 • via Nuitee