NH Collection Roma Centro

Hotels
8.3 (2185 reviews)
Via dei Gracchi 324 , Rome , IT
+39 06 328481

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great, central location within walking distance of major sights
Clean, comfortable and spacious rooms (frequent upgrades noted)
Attentive and helpful staff in many reviews
On-site restaurant and generally plentiful breakfast options
Cons:
Perceived poor value / hotel seen as expensive for what is offered
Breakfast area can be crowded; some report quality issues and early clearing
Occasional indifferent or insufficient service on some shifts
Parking cost and occasional low shower pressure or uncomfortable bed reported

Categories

Cleanliness
8.6
Multiple reviews explicitly state rooms are clean and well maintained (e.g., 'camere pulite', 'so so clean'), indicating a generally strong cleanliness level with no major recurring cleanliness failures.
Service
8.4
Staff is frequently described as attentive and helpful in many reviews, though a few call out indifferent attitudes or service lapses (front desk helpful overall but some service shortcomings reported).
Location
9
Location is consistently praised: central, close to attractions/Vatican, and in a pleasant/residential area—one of the strongest positives across reviews.
Room Quality
8.5
Rooms are described as comfortable and spacious with some guests receiving upgrades; occasional comments note an uncomfortable bed or low shower pressure in specific rooms.
Amenities
8.5
On-site restaurant and hotel facilities are mentioned positively (restaurant praised), though parking cost is noted and breakfast area can feel overcrowded at times.
Value for Money
6.5
Several reviews explicitly state the hotel is expensive for what it offers ('Not worth the money', 'muy costoso', 'qualidade não justifica o preço'), indicating a clear weakness on value.
Food and Beverage
8.3
Breakfast and F&B are mixed: many guests praise an abundant, good breakfast and the hotel restaurant, while others report quality concerns, crowding, missing items and early clearing of buffet.
Overall Experience
8.6
Overall sentiment is positive—great location, clean and comfortable rooms and helpful staff—tempered by value concerns and occasional service/breakfast issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Convenient Location

Located in the heart of Prati, NH Collection Roma Centro offers easy access to iconic landmarks and popular shopping destinations such as the Vatican, Castel Sant'Angelo, and Via del Corso.

Luxurious Accommodations

Experience comfort and style in the well-appointed rooms featuring modern amenities like air conditioning, satellite TV, and elegant furnishings. The private bathrooms with luxurious bath amenities ensure a relaxing stay.

Sustainable Dining

Indulge in a culinary journey at the 324 Lounge Restaurant, serving a delectable mix of international and local dishes prepared with fresh, organic ingredients. Enjoy the option of in-room dining for a cozy experience.

Book now to experience the perfect blend of luxury and sustainability at NH Collection Roma Centro.

Important information:

When booking a nonrefundable rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Please note that the credit card used for the booking must be shown at check-in.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, maximum weight 25 kg. A charge of EUR 35 per night will be applied (maximum 2 pets per room). Guide dogs are free of charge.

Please note that pets will incur an additional charge of 35 EUR per pet, per night.

Please note that a maximum of 2 pets is allowed per room.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FCO

Location

Guest Reviews

8.3
Based on 2185 reviews
Cleanliness: 8.6
Service: 8.4
Location: 9
Room Quality: 8.5
Amenities: 8.5
Value for Money: 6.5
Food and Beverage: 8.3
Overall Experience: 8.6
J
john • couple • us
5
If you expect modern day WIFI don’t stay here.
Pros:

Room was very clean. The room had a great view and large sliding glass doors w a Juliet balcony (see pic).

Cons:

We stayed in the 7th floor. The WIFI absolutely sucked, meaning it would work sitting on the toilet but not in the room. Great if you want to spend your evening in the bathroom.

We notified the front desk every day and escalated to the manager. Many others had the same issue.

We got excuses and several visits from a tech but never resolved.

2026-11-04 • via Nuitee
M
Marco • couple • it
8
2026-11-04 • via Nuitee
M
Maurice • couple • lb
8
2026-11-04 • via Nuitee
W
Wolfgang • couple • at
9
Pros:

Zimmer, sehr gut ausgestattet, Frühstück sehr gut. Lage in Prati TOP!

Cons:

Klimaanlage war zu kalt eingestellt und die Temperatur konnte nicht angepasst werden.

2026-11-03 • via Nuitee
M
Maren Victoria • family_with_children • de
9
2026-11-02 • via Nuitee
V
Vincenzo • family_with_children • it
9
2026-11-01 • via Nuitee
J
JUAN • couple • cn
8
2026-11-01 • via Nuitee
S
Stefan • couple • de
2
Not worth the money.
Pros:

Location
Size of bed (finally)

Cons:

Technicality
Service Attitude
Care Taking

2026-10-30 • via Nuitee
R
Rasim • couple • tr
10
Pros:

Perfect

2026-10-28 • via Nuitee
L
Luca • extended_group • it
10
Pros:

Posizione centrale ottima vicino a tutto.
Colazione abbondante.
Camere pulite e confortevoli
Personale attendo ad ogni bisogno.
Ristorante eccellente

Cons:

Nulla

2026-10-27 • via Nuitee
L
leonardo • couple • it
9
Pros:

Un vero gioiello a due passi dal Vaticano e dalla vivace via Cola di Rienzo, perfetto per chi cerca la massima tranquillità. Le camere sono accoglienti e curate nei minimi dettagli, regalandoti un'atmosfera intima e rilassante dopo le passeggiate. La posizione strategica permette di raggiungere il centro storico comodamente a piedi in pochi minuti. Un'accoglienza calorosa e impeccabile che fa sentire subito a casa, ideale per un soggiorno romano indimenticabile.

2026-10-26 • via Nuitee
A
Alessandro • couple • it
8
Pros:

Colazione continentale ottima
Professionalità staff

2026-10-26 • via Nuitee
A
Anton • extended_group • ua
10
Pros:

Сніданок дуже смачний. Номери двоповерхові для сім'ї з чотирьох людей дуже підхолять. Ресторан в готелі на вечір - топ!

2026-10-24 • via Nuitee
T
Tigran • extended_group • am
10
2026-10-23 • via Nuitee
L
Lisa • solo_traveller • us
10
The hotel was clean, in a great location, and staffed with helpful desk clerks
Pros:

The location was perfect for us - more of a residential neighborhood than a central Rome location

2026-10-23 • via Nuitee
K
KYRIAKI • couple • gr
9
2026-10-23 • via Nuitee
A
Angela • extended_group • it
8
2026-10-23 • via Nuitee
M
Marcela • couple • ar
8
Buena
Pros:

Muy lindo el hotel !!
El barrio en el que está ubicado es muy lindo y tranquilo
Podes caminando llegar a algunos puntos turísticos
Buenas instalaciones
Limpio
Muy atentas las chicas en la recepción , del departamento de relación con el huésped
Siempre súper dispuestas a solucionarnos y asesorarnos con distintas inquietudes

Cons:

Mucha gente , el hotel es grande , el desayunador siempre estaba un poco colapsado
Todo el personal intentaba solucionar lo que se necesitaba y no estaba , (por ejemplo faltan tazas) , pero por momentos no daban a basto

2026-10-23 • via Nuitee
G
Giuseppe • couple • it
10
2026-10-22 • via Nuitee
R
Roberto • couple • it
8
2026-10-21 • via Nuitee