Share this hotel
Facilities
Property facilities
-
Offsite parking discounted rates available
-
Non-smoking rooms
-
Restaurant
-
Room service
-
Family rooms
-
Pets allowed
-
Luggage storage
-
Express check-in/check-out
-
Safety deposit box
-
Fax/photocopying
-
Facilities for disabled guests
-
Ironing service
-
Packed lunches
-
Non-smoking throughout
-
Private check-in/check-out
-
Shared lounge/TV area
-
Board games/puzzles
-
Allergy-free room
-
Kid meals
-
Outdoor furniture
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Property cleaned by professional cleaning companies
-
Physical distancing in dining areas
-
Key access
-
Food delivered to guest room
-
CCTV outside property
-
Access to health care professionals
-
Face masks for guests available
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
-
Thermometers for guests provided by property
-
Key card access
-
Television in common areas
-
Front desk (limited hours)
-
Express check-in
-
Free wired internet
-
Golfing on site
-
Offsite parking discounted rates available
-
Internet access
-
Housekeeping on request
-
Private picnics
-
Wine release events
-
Reception hall
-
Japanese garden
-
Covered parking
-
Secured parking
-
Vegetarian menu options available
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Stylish Rooms with Lakeside Location
Mercure Swansea Hotel offers stylish rooms with views over the grounds and lake. Each room is equipped with a flat-screen TV, internet access, and en suite facilities.
Dining at Brasserie Restaurant
Indulge in seasonal Welsh dishes at the Brasserie Restaurant or enjoy lighter meals and snacks at the cozy bar with a fireplace. 24-hour room service is also available for your convenience.
Health and Fitness Amenities
Stay active at the Feel Good Health Club's gym, which features cardio and weights equipment. The hotel also provides walking guides for exploring the Gower Peninsula and local area.
Book now to experience the perfect blend of comfort, convenience, and natural beauty at Mercure Swansea Hotel.
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.
Property Policies
-
Parking
Free public parking is possible on site (reservation is not needed).
-
Internet
WiFi is available in all areas and is free of charge.
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
-
Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
Restaurant meal was excellent, room was clean and spacious, staff were friendly and helpful.
Phoned for a sandwich at 22:55, was told food was finished for the night, eventhough information in the room implied soup and sandwiches were available 24hr.
Great location for our golf tour, excellent staff and facilities. Great breakfast and a good well stocked bar for the evening.
Nothing
The staff were amazing, from reception, cleaners, waitresses, bar staff, maintenance, chef. Very friendly, informative, helpful. The food was very good quality and well presented and there was plenty of it. The hotel was very clean, tidy, well maintained.
None.
Style
Nothing
Good hotel in suburban/businesss area of Swansea so convenient with car
Slow checkin as the one receptionist had to deal with complication for another customer and no backup to process others arrriving.
Staff and facilities are good. In a very quite location
Room to warm. Property could do with updating.
The start were brilliant
Nothing
I stayed at this hotel for five weeks while attending a work course, travelling home at weekends. Throughout my stay the room was always spotless and very well maintained.
The staff were fantastic from start to finish, friendly, professional, and nothing was ever too much trouble. The food was excellent, always beautifully presented and cooked to perfection.
Staying for such a long period, I expected there might be the odd dip in service, but the standards remained consistently high the entire time. I would highly recommend this hotel and wouldn’t hesitate to stay again.
5 Stars for a very simple reason. - I left my laptop and bag in my room when I checked out in the morning. I came back in the evening to see if it had been handed in. The team couldn't find it, but I got a phone-call 3 days later saying they had actually found it. The fact that they kept looking meant a lot to me - the bag was a gift from a departed friend and I was more gutted at losing the bag than the laptop. A courier is now returning it.
The team is very friendly, and they took my issue seriously. Oh .. .and the hotel is a great space to stay for business visits as well :-)
Not bad
Dogs allowed in the hotel and you can clearly see the dog mess on my floor even though attempts made to try and get rid of it.
Should designate certain rooms for people with dogs only
The reception staff are very welcoming and friendly. It's close to the train station. The open fire when I arrived was very welcome and gave the entrance a cosy feel.
There wasn't a lift. The facilities are very tired and run down. The carpet was stained, the plastic vanity unit in the bathroom was marked and the bathroom was very old and tired in general. The bed was old and very squeaky.
The hotel is nicely styled. It feels a little more premium than a Premier Inn and the bar area was warm and comfortable. The guy who staffed the bar was really good at his job - full marks.
The pillows were not great - two of them were too bulky and one was too thin. The soap and shampoo dispensers (attached to the walls) gave out a thin spray of liquid and the plug in the sink didn't fit properly so the water drained away before so I could shave. The breakfast was underwhelming. The cold buffet offered a meat choice of chorizo, some German type salami and some rather tired looking ham, the glasses for fruit juice were tiny and the pastries were a choice of some small croissants or tiny pain au raisans. The cooked breakfast was limited and not particularly well cooked. The corridors were full of peeling wallpaper and unpainted plaster.
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
