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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Garden
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Pets allowed
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Kid-friendly buffet
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Outdoor furniture
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Picnic area
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
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Property Description
Stylish Rooms with Lakeside Location
Mercure Swansea Hotel offers stylish rooms with views over the grounds and lake. Each room is equipped with a flat-screen TV, internet access, and en suite facilities.
Dining at Brasserie Restaurant
Indulge in seasonal Welsh dishes at the Brasserie Restaurant or enjoy lighter meals and snacks at the cozy bar with a fireplace. 24-hour room service is also available for your convenience.
Health and Fitness Amenities
Stay active at the Feel Good Health Club's gym, which features cardio and weights equipment. The hotel also provides walking guides for exploring the Gower Peninsula and local area.
Book now to experience the perfect blend of comfort, convenience, and natural beauty at Mercure Swansea Hotel.
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.
A deposit may be required at the property.
Location
Guest Reviews
Friendly staff couldn't do enough
Nothing
Peaceful
Rooms could be updated
Very basic, no air conditioning in rooms
Very basic
It was comfortable enough. Not too far out of the city.
As usual with UK hotels, no aircon, no fridge in the room, drinks were quite expensive. No smart TV.
Good breakfast and staff
The staff, super friendly - super cooperative, understanding and kind.
The property is kinda feeling old, looks like need some renovation, im talking about rooms, not the communal area. Communal area is good.
Windows open and the room had a fan. Lovely bathroom facilities.
Net curtain was torn on the outer edge. Not obvious until we opened the window.
Room size, TV
Hospitality tray
Toiletries
Excellent breakfast, with wonderful hot a cold choices
Staff lovely, very nice welcome, thankyou
Dressing gown, slippers
Bed comfortable
Linen good quality
Good bar
Fire procedure, information and protocol when alarm went off at 12.30am
Distressed elderly people struggling to get out of their rooms, confused and frightened
No fire warden checking- told by other guests to go back to our rooms
Fire escapes not used, residents using corridors to leave-no information whether it was a fire or not
Protocol is usually people leave the building to a muster station until the area is confirmed safe, before returning to rooms after a role call?
Perhaps different protocol in hotels?
..........
Room 148 privedge room
Room dusty in places, chair dusty and stained on seat.
Mould ++ on inside of left hand curtain along bottom and in pleats
Mould on area around sliding window. Mould can cause respiratory problems, especially for asthmatics. This area smelt damp
Evening meal very nice
Working the shower
Clean, full amenities better than premier inn where I usually stay, spacious, great location
If become very picky then the bed could be more comfortable a king size or double single mattress rather than twin joined together
Staff.
No aircon.
The floors were cricking the fire alarm went off around 11:30 but guest weren't actually sure what to do
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