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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Garden
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Pets allowed
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Kid-friendly buffet
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Outdoor furniture
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Picnic area
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Stylish Rooms with Lakeside Location
Mercure Swansea Hotel offers stylish rooms with views over the grounds and lake. Each room is equipped with a flat-screen TV, internet access, and en suite facilities.
Dining at Brasserie Restaurant
Indulge in seasonal Welsh dishes at the Brasserie Restaurant or enjoy lighter meals and snacks at the cozy bar with a fireplace. 24-hour room service is also available for your convenience.
Health and Fitness Amenities
Stay active at the Feel Good Health Club's gym, which features cardio and weights equipment. The hotel also provides walking guides for exploring the Gower Peninsula and local area.
Book now to experience the perfect blend of comfort, convenience, and natural beauty at Mercure Swansea Hotel.
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.
A deposit may be required at the property.
Location
Guest Reviews
Clean and location excellent
Hard uncomfortable pillow shower over bath access tight
Nothing.
Room wasn't clean - musty and damp smell. Not prepared properly bags in bins missing - Dirty carpets in the room and hall ways.
Again the massive double bed is so comfy!!!!
The massive double bed was so comfy!!!!!
Close to the office I was visiting
The room was sparse, depressing and old fashioned. The bathroom was disgusting, terrible shower, dirty taps and incredibly run down
friendly staff, quick check in and check out, great clean facilities, variety of yummy food for a very good price, felt as if at home, room clean and bed very comfortable, free parking, after the 1st visit i know i will be staying in there each time I am in Swansea
Location
Very dated and run down not worth the money
comfy well equipt room. staff friendly and helpful. liked the walk around the lake (when we found it)
the location is hard to find. no view of lake from hotel that we found. confusing bar set up couldnt work out where to order food from or find a menu...
Nothing
We had to ask for the bathroom to be cleaned on arrival as toilet was dirty,
The room was dated and the furniture was very tired and worn.
Mould around the window.
Breakfast staff have a very poor attitude. Breakfast was supposed to be until 11.00am we arrived at 10.00 they started to clear away at 10.25.we had to ask for some things to be brought back as we had not finished. The toaster was turned off so mine had to be done in the kitchen.
Value for money, large clean room. Great facilities
Great parking
Nothing I didn't like
The bar closed far to early for people coming in from a show or evening out and wanting a night cap
Bed really comfortable. Great budget hotel.
It was all fine for the price we paid
The great staff
Nothing
The staff amazing Meg in reception and the girls in restaurant
The breakfast was ok
Hotel was dated, room was poor, bed was uncomfortable, toilet was leaking, light in bathroom over the shower didn't work. Sink was cracked.
Friendly staff, nicely renovated building.
If plug for phone would be closer to bed or next to it, would be great.
Easy check in, lovely staff
Bar shut very early
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