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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Garden
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Pets allowed
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Kid-friendly buffet
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Outdoor furniture
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Picnic area
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
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Property Description
Stylish Rooms with Lakeside Location
Mercure Swansea Hotel offers stylish rooms with views over the grounds and lake. Each room is equipped with a flat-screen TV, internet access, and en suite facilities.
Dining at Brasserie Restaurant
Indulge in seasonal Welsh dishes at the Brasserie Restaurant or enjoy lighter meals and snacks at the cozy bar with a fireplace. 24-hour room service is also available for your convenience.
Health and Fitness Amenities
Stay active at the Feel Good Health Club's gym, which features cardio and weights equipment. The hotel also provides walking guides for exploring the Gower Peninsula and local area.
Book now to experience the perfect blend of comfort, convenience, and natural beauty at Mercure Swansea Hotel.
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.
A deposit may be required at the property.
Location
Guest Reviews
Nothing
Far out
Room outdated
Staff freindly and helpful
Rooms are old and worn, tired furniture, stained carpets, you can hear everything, even the room next door boiling the kettle, Tv"s, people walking past the room, inter connecting door being tried all night, lack of sleep, poor quality for the price you pay. Premier inn is better quality and you know what your getting
Location for my needs
Charged me twice by mistake although I had pre paid. Mistakes happen I suppose. Then on my bill I was charged for a drink I defiantly didn’t have. Spoilt the stay a bit.
I stayed for one night on business and wasn’t prepared for just how dated the rooms would be. The downstairs areas are pleasant, with a nice bar, but the rest of the hotel feels stuck in a time warp and would really benefit from refurbishment.
As a solo female traveller, I didn’t feel comfortable in a room with an interconnecting door, so I asked to move. The staff were helpful and quickly arranged another room, which I appreciated.
The lights in my room flickered and were positioned directly above the bed, making the lighting unpleasant. Some bedside lamps would make a real difference. The room telephone also didn’t work, and the heating had to be switched on by reception. This meant walking back and forth to the desk to get it sorted, which was inconvenient.
I called a few days after my stay to get a copy of the invoice and the staff member out rightly lied to me about sending an email and the back tracked on the lie when caught out. This lack of professionalism is not what I expect at a Mercure.
Friendly staff & very clean good food choice in evening at restaurant breakfast lovely too !
Nothing
room was dated small bed paid for upgrade still got a 4foot 6 inch bed breakfast was good staff were freindly and helpful
dinner was over priced and of poor quality very disapointed
Comfortable room
Breakfast
Didn’t purchase breakfast.
For those who prefer coffee and pastry I would suggest this option to be available at the bar area
Nice entrance lobby, friendly staff.
Hallways and especially bedroom were dated. Clean but about 10 years outdated.
Parking. Convenient for short walk to Swansea city stadium. Easy check in and out. Friendly staff. Good food.
Room felt a little dated. Didn’t seem to be able to stop shower over bath wetting bathroom floor and toilet seat.
Quite hot overnight but maybe our fault not turning the heater down
Great location, clean and tidy room. Inviting entrance, plenty of parking, lovely bar area and great food.
Nothing
I loved the ambience and the staff were friendly. It’s a decent place for the value of the money. The room was spacious too.
Location
Able to give us a walk in shower.
Breakfast was good but one or two items on the cooked breakfast had run out.
Great, friendly and really helpful staff. Room was spacious and clean although bathroom could do with some updating. Breakfast was nice with good choices. I also had an evening meal when I arrived late so it was helpful that the restaurant was still open.
I was on the ground floor in the rooms by the conference rooms. It was a little noisy in the night with people walking past. I don't know if this was staff using this area or other guests.
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