Britannia Edinburgh Hotel

Hotels
•
Britannia Hotels
5.6 (15187 reviews)
69 Belford Road , Edinburgh , gb

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Nice breakfast
Cons:
Poor cleanliness
Uncomfortable rooms
Lack of amenities

Categories

Cleanliness
3.1
Multiple reviews highlighted issues with cleanliness, including dirty rooms and bathrooms.
Service
8.1
Many guests appreciated the helpfulness of the staff in resolving issues with room conditions.
Location
7.6
Location was mentioned positively by several guests as a pro.
Room Quality
4.1
Reviews consistently noted poor conditions in rooms, such as unpleasant odors and dirt.
Amenities
6.1
Some basic amenities were appreciated, but many items need updating.
Value for Money
3.6
Guests felt that prices did not match the quality of the accommodations.
Food and Beverage
7.1
Breakfast options were noted positively in several reviews.
Overall Experience
5.1
Overall experience reflected the mixed feelings due to the combination of good service and poor room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:39

Property Description

Waterfront Location
Enjoy the tranquil setting of Britannia Edinburgh Hotel on the banks of the Water of Leith.

Elegant Rooms
Indulge in elegant rooms with modern amenities including a TV and en suite bathroom.

On-Site Dining
Savor delicious meals at the hotel's restaurant and bar, offering a variety of dining options throughout the day.

Experience the charm of Edinburgh with a stay at Britannia Edinburgh Hotel. Book now to secure your serene waterfront getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: EDI

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs GBP 7 per 24 hours.

Location

Guest Reviews

5.6
Based on 15187 reviews
Cleanliness: 3.1
Service: 8.1
Location: 7.6
Room Quality: 4.1
Amenities: 6.1
Value for Money: 3.6
Food and Beverage: 7.1
Overall Experience: 5.1
D
Dragos-stefanita • solo_traveller • gb
1
Good location, worst treatment.
Pros:

Nothing to like...

Cons:

No showers working, no water in the shower, iron stand was broken, no usb sockets, no telephone to contact the reception. Once you get a hold of one of the reception people they ask you what went wrong and ignore you after 😅. When we booked the hotel the breakfast was included and when we got there they told us there's no breakfast. Anyway breakfast was awful food. Overall - very bad experience. We have photos if anyone interested. We give you the info you do what you consider 💪😄.

2026-06-20 • via Nuitee
N
Naveed Ul • extended_group • pk
8
Good value stay with clean rooms and a lovely canal view
Pros:

The room was neat, clean, and well-equipped with good 3-star facilities including an iron and hairdryer. The view of the canal from the window was simply beautiful and added a peaceful touch to the stay. Good value for money overall.

Cons:

The reception staff could have been more polite and welcoming – a little respect goes a long way in hospitality. Apart from that, everything else was satisfactory.

2026-06-20 • via Nuitee
T
Tejinder • solo_traveller • ca
9
Pros:

I am deaf person

Cons:

I always to like walking to city only 30 mins

2026-06-20 • via Nuitee
G
George • family_with_children • gb
10
Convenient, clean, good location, parking, competitively priced.
Pros:

Booked it late in the evening and the only room available had no windows. Not a problem at all as we just wanted to stay the night and leave early the following morning. The room and the bathroom were quite spacious and the bed felt quite comfy. Bedsheets and towels were clean. Huge TV on the wall straight opposite to the bed which was perfect for watching the World Cup. The location is very convenient to anyone travlling to Edinburgh and the parking (£7.50 for 24 hours) is worth it.

Cons:

Not much. I noticed that there was a machine pumping air in the corridor for the rooms without windows (just a guess). I hadn't thought of that when I booked the room but it would not change my mind.

2026-06-20 • via Nuitee
L
Lo Genco • solo_traveller • gb
1
2026-06-20 • via Nuitee
J
john • extended_group • gb
8
2026-06-19 • via Nuitee
M
Mcintosh • solo_traveller • gb
2
Wouldn’t recommend it
Pros:

Nothing

Cons:

Over priced and poor quality

2026-06-19 • via Nuitee
K
Kenneally • extended_group • ie
7
2026-06-19 • via Nuitee
V
Vinender • solo_traveller • in
5
Front desk needs to be trained . Rest was good.
Cons:

Insufficient body wash . One front desk girl was not hospitable . She was cold in her response to a difficulty . I had to insist on help being given to sort out lighting in the washroom.

2026-06-19 • via Nuitee
S
STUART • couple • gb
5
over priced for what it offers.
Cons:

Rooms definitely need up dating, bathroom tiles Broken, silicone either discoloured or missing flooring was patched up in places but not very well.

2026-06-19 • via Nuitee
K
Kean • solo_traveller • gb
2
Rude staff
Pros:

Location was great, and comfy bed

Cons:

Staff were not hospitable and very rude

2026-06-19 • via Nuitee
D
Daulton • couple • gb
3
Room was filthy and too small for the amount of money paid. Very outdated, bathroom was like something from a Vietnamese
Pros:

Not much

Cons:

Everything

2026-06-19 • via Nuitee
J
Janet • solo_traveller • ca
7
No words to describe
Pros:

It was a second choice as my originally booked hotel was in Glasgow not Edinburgh. It was close to a great tea location

Cons:

It was about 45 minutes from Edinburgh Waverley. I was booked for 11 days and my room was never serviced. I had to continually stop at front desk for supplies.

2026-06-19 • via Nuitee
M
Margaret • solo_traveller • gb
8
Pros:

Good location, pleasant comfortable room.

Cons:

The food was not very good. Poor choice of non-alcoholic drinks at the bar.

2026-06-19 • via Nuitee
E
Eva • solo_traveller • es
9
Pros:

La comodidad de la cama y almohada y el silencio.

Cons:

El desayuno... No había leche caliente ni microondas para poder calentarla...

2026-06-18 • via Nuitee
K
Kathleen • couple • gb
1
Never again
Pros:

Absalutely nothing place was dirty toilet broken staff unhelpful except Gary on nights other customers saying they were refused extra milk doors slammed all night

Cons:

Felt like I was in a dungeon wasn’t clean and very unhelpful staff

2026-06-18 • via Nuitee
L
Lengyel • couple • se
3
2026-06-18 • via Nuitee
C
Charlie • couple • gb
1
Not good very dirty and unsafe
Pros:

Not a bloody lot

Cons:

There was mould in the sink, the electric heater in the room had a plug where one of the prongs was MELTED this was just plugged into the wall soon arrival, couldn’t see a thing out our window because it was all white stuff, glasses at breakfast were all filthy

2026-06-18 • via Nuitee
D
Dylan • couple • ie
10
2026-06-18 • via Nuitee
M
Makamase • solo_traveller • gb
5
Pros:

Clean place

Cons:

The room was in the basement with no windows and the passage down there is scary with corners. Tv was not working

2026-06-18 • via Nuitee