Britannia Edinburgh Hotel

Hotels
Britannia Hotels
5.6 (15003 reviews)
69 Belford Road , Edinburgh , gb

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Nice breakfast
Cons:
Poor cleanliness
Uncomfortable rooms
Lack of amenities

Categories

Cleanliness
3.1
Multiple reviews highlighted issues with cleanliness, including dirty rooms and bathrooms.
Service
8.1
Many guests appreciated the helpfulness of the staff in resolving issues with room conditions.
Location
7.6
Location was mentioned positively by several guests as a pro.
Room Quality
4.1
Reviews consistently noted poor conditions in rooms, such as unpleasant odors and dirt.
Amenities
6.1
Some basic amenities were appreciated, but many items need updating.
Value for Money
3.6
Guests felt that prices did not match the quality of the accommodations.
Food and Beverage
7.1
Breakfast options were noted positively in several reviews.
Overall Experience
5.1
Overall experience reflected the mixed feelings due to the combination of good service and poor room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:39

Property Description

Waterfront Location
Enjoy the tranquil setting of Britannia Edinburgh Hotel on the banks of the Water of Leith.

Elegant Rooms
Indulge in elegant rooms with modern amenities including a TV and en suite bathroom.

On-Site Dining
Savor delicious meals at the hotel's restaurant and bar, offering a variety of dining options throughout the day.

Experience the charm of Edinburgh with a stay at Britannia Edinburgh Hotel. Book now to secure your serene waterfront getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: EDI

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs GBP 7 per 24 hours.

Location

Guest Reviews

5.6
Based on 15003 reviews
Cleanliness: 3.1
Service: 8.1
Location: 7.6
Room Quality: 4.1
Amenities: 6.1
Value for Money: 3.6
Food and Beverage: 7.1
Overall Experience: 5.1
E
Eva solo_traveller at
3
2026-05-16 via Nuitee
A
Arunjith couple gb
3
Not recommended
Pros:

Good Location

Cons:

Check in , Agent attitude was bad. There was no telephone line in room to contact facility or hotel staff. Unable to use Wifi properly for Two nights. One day dinner was cancelled without reason.

2026-05-16 via Nuitee
S
Stephen couple gb
5
Wouldn’t stay again
Pros:

Nothing. Overpriced. Understaffed. Not very clean.

Cons:

My room was in the lowest floor with no window. The beds were tiny and the every single part of the floor creaked like I’ve never heard before. £200 for a twin room was outrageous.

2026-05-16 via Nuitee
D
david couple gb
4
Crazy procedure’s that makes a mockery of common sense
Pros:

Hotel in good location, nice walk along water of Lieth. Our room had nice view facing the water

Cons:

Got an email to check in online, on which we did, on arrival we were asked again to check in & show our photo ID. our room was not ready (which was fair enough as check in was not until 15:00) we had 30 mins to wait so my partner & I waited in the bar area for quick drink. however at 15:00 a huge queue had formed, you again were required to show photo ID (third time we had to check in in 24hrs)
it all seemed a little needless. I could say more on certain issues with staff but they only young so i’ll let it slide. loved Edinburgh but would not return to this Hotel

2026-05-16 via Nuitee
A
Alan solo_traveller gb
4
2026-05-16 via Nuitee
F
Francesco solo_traveller it
4
Delusione totale
Pros:

La posizione, con 20 minuti a piedi sei nella Old town

Cons:

Stanza fredda, lenzuola non pulite.
Spia della luce di emergenza sempre accesa, di notte illumina la stanza a giorno.
Molle del materasso rotte.
Asciugacapelli non funzionante.
Ventola ricircolo d'aria rumorosa e che manda aria fredda sopra il letto.

2026-05-16 via Nuitee
M
martine solo_traveller fr
3
Hôtel vieillissant, à éviter
Cons:

Personnel peu disponible et pouvant être désagréable ; des prestations inexistantes ; une propreté négligeable ; un confort minimal malgré un prix élevé

2026-05-16 via Nuitee
S
Solange couple fr
3
Séjour a ne pas revivre.
Pros:

Bien

Cons:

Accueil et propreté des chambres, manque de personnel.seconde journée on arrive le soir problème de porte carte ne fonctionne pas après avoir résolu ce problème on trouve la chambre inondé obligé de changer de chambre aucune aide et vider la chambre dans le noir.aucune insonorisation des chambres manque de rideaux et réveillé de bonne heure .
Je considère que l on peut avoir des problèmes mais il y a d autre moyen pour prévenir les clients.

2026-05-16 via Nuitee
P
Patrick solo_traveller nl
3
Niet voor herhaling vatbaar
Pros:

Omgeving

Cons:

Verouderd maar vooral slecht onderhouden badkamer. Bij een kamer zonder raam verwacht je meer mechanische ventilatie.

2026-05-15 via Nuitee
M
mariapilar couple es
7
Todo lo demás estuvo bien exceptuando lo del camarero borde
Pros:

Si

Cons:

Que no limpiaron para otro día y que un camarero no me quiso calentar la leche no había microondas y tuve que pedirle que por favor y nada y cuando me enfadé ya me cogió el vaso de malas maneras y me lo calentó

2026-05-15 via Nuitee
A
Anna couple am
9
2026-05-15 via Nuitee
G
Gonzalo family_with_children ar
8
Cerca de Dean Village
Pros:

Esta a 5 min. de Dean Village y hasta el centro 20 min.
Tengan en cuenta que el hotel esta en una bajada .
La habitación tiene para hacer café o te.
No cambian las toallas.

Cons:

El desayuno es buffet pero básico.

2026-05-15 via Nuitee
V
V couple gb
3
2026-05-15 via Nuitee
P
Peng couple cn
2
Terrible
Pros:

Terrible staying in experience. Especially for underground.
Horrible memory.
Never ever stay in this hotel anymore.

Cons:

So many

2026-05-15 via Nuitee
D
David solo_traveller gb
6
Not impressed
Pros:

Staff and food good

Cons:

The rooms are bad

2026-05-15 via Nuitee
E
Egan solo_traveller us
8
I loved Edinburgh and would stay at the Britannia again -- I don't need the Ritz!
Pros:

I wanted a hotel that was inexpensive, safe, quiet, and clean -- and I got it. I enjoyed the 20-minute or so walk into the city center. The hotel staff was nice and helpful. My room was just what I asked for -- a twin room with a window -- and I got a lovely view of the trees and canal. I used both comforters for extra warmth at night. The London-style taxi from Waverly train station to the hotel at night took no more than 5 minutes and driver very friendly. When I had to leave early on Sunday, an Uber was there in 3 minutes.

Cons:

There was nothing I didn't like. However, I was not sure how the shower cord works to stay above me while I shower (different from US) but I managed. // The "meal plan": I only had 1 meal (breakfast) during my stay -- I'm not sure I paid for it (I came late and no one said anything), and hope I wasn't charged for the ones I didn't have. By the way, the full Scottish/English breakfast, even toward the end of breakfast time, was fine. Loved the sausage! //

Btw, I ended up using Uber for the airport, not the hotel's taxi service, because I changed my departure time and they needed 30 minutes to send someone else over.

2026-05-14 via Nuitee
M
Mba solo_traveller fr
5
Cons:

La chambre était flippante : le sol bougeait comme si on était sur pilotis avec un bruit d'enfer c'était vraiment désagréable

2026-05-14 via Nuitee
P
Preetham family_with_children in
3
Pros:

Location

Cons:

Services , Room facility staff coordination

2026-05-14 via Nuitee
L
Leslie solo_traveller gb
8
Pros:

All good

Cons:

Room needs TLC

2026-05-14 via Nuitee
A
Andy solo_traveller gb
8
Reasonably priced hotel for a very expensive Edinburgh
Pros:

Reasonably priced hotel for a very expensive Edinburgh. The rooms are spacious, and there is plenty of amenities (bar, vending machines, restaurant and tea/coffee making facilities in your room)

Cons:

The positioning of the hotel would be difficult for people in wheelchairs, it's very hilly

2026-05-13 via Nuitee