Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Dated rooms
High additional charges

Categories

Cleanliness
8.4
Several complaints about outdated rooms; however, some reviews noted cleanliness.
Service
9.9
Staff was frequently described as friendly and helpful, contributing to a positive experience.
Location
9.9
The hotel's location was praised for convenience and proximity to local attractions.
Room Quality
7.9
Dated rooms and uncomfortable beds were major complaints.
Amenities
8.9
Amenities were generally described positively but had some inconsistencies.
Value for Money
7.9
High parking fees and additional charges detracted from perceived value.
Food and Beverage
8.9
Food quality was reasonable, though service issues were reported at the restaurant.
Overall Experience
9.4
Positive experiences with service and location offset issues noted in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:04

Property Description

Luxurious Amenities and Services
Featuring 2 outdoor swimming pools and a full-service spa, the Omni Houston Hotel offers guests a luxurious retreat in the heart of Houston. Indulge in a pampering spa treatment or take a refreshing dip in one of the pools for the ultimate relaxation experience.

Gourmet Dining Options
Savor exquisite dining at Birdies restaurant or unwind with a cocktail at LaReserve Whiskey Lounge. The hotel offers a culinary journey that will delight even the most discerning palate.

Convenient Location
Situated in the vibrant Uptown Post Oak and Galleria area, the Omni Houston Hotel provides easy access to upscale shops, restaurants, and entertainment. With a complimentary shuttle service and proximity to George Bush Intercontinental Airport, guests can explore the city with ease.

Book your stay at the Omni Houston Hotel for a truly unforgettable experience.

Important information:

The pet fee is USD 125 per stay.

Please note that use of microwave and refrigerator is complimentary but is subject to availability.

Hotel shuttle serves a 3 mile radius from the hotel & is upon request.

Housekeeping service is offered daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 44 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 523 reviews
Cleanliness: 8.4
Service: 9.9
Location: 9.9
Room Quality: 7.9
Amenities: 8.9
Value for Money: 7.9
Food and Beverage: 8.9
Overall Experience: 9.4
S
Selita • couple • us
10
Great memories for our 18 year anniversary!
Pros:

Overall, our stay was relaxing, enjoyable, and memorable. We truly appreciated the excellent service and hospitality, and we look forward to visiting again!

Cons:

The location and the restaurant at the Omni Hotel..

2026-03-23 • via Nuitee
K
Kimberrly Johnson-Byrd • family_with_children • us
10
Pros:

Very friendly and professional staff, excellent location, very clean.

Cons:

N/A

2026-03-14 • via Nuitee
Øystein • couple • no
7
2026-03-01 • via Nuitee
V
V7927JPstacya • Family
10
Great valet!
Pros:

Thanks to our amazing valet CJ!!

2026-02-28 • via Tripadvisor
N
Nicolas • couple • us
9
Great place to stay in Houston
Pros:

Rooms, cafe and pool were nice. All was new and clean.

Cons:

Nothing outside close by to go to.

2026-02-23 • via Nuitee
J
josephsM4818HR • Business
2
Stay somewhere else
Pros:

Well, first off, the whole experience was ruined from the get go because when I went to check in at 4pm my room was not ready and I had to wait another 30 minutes. I was also never given any information about the amenities offered here. Then, the birdies bar closed at 10pm on a Saturday night which is very early and I was unable to use my free drink coupon there. Then I asked the server if I could use the card at the whiskey lounge next door and she said “it depends on the mood they are in” well they were in a bad mood that night and told me I’d have to use it at birdies the next morning. The next morning comes, and when I tried to use my card on the coffee I wanted I was told I couldn’t use it for that and could only get a basic coffee drink such as a latte. I was very disappointed because the price of the beverages were the exact same. Lastly, I tried to checkout online using the express checkout and get an error message saying I need to speak to someone at the front desk, just to find out that everything was fine, I didn’t owe anything on the room and apparently did not need to comeback inside. Overall a terrible experience, not one I expected from a brand of this caliber.

2026-02-16 • via Tripadvisor
F
Fcvwineguy • NONE • Houston, Texas
10
Quiet Spot in the Heart of the Galleria Area
Pros:

Exceptional service and super location a bit south of the Galleria. In a great part of town for shopping and restaurants.
Every one of the staff we encountered was extremely friendly and made us feel welcome.
Bar and coffee shop had good offerings and service.
Room was comfortable and the bed was divine!

2026-02-16 • via Tripadvisor
D
dmontiTexas • Business • Temple, Texas
10
Good experience in Houston
Pros:

Hotel is well situated and the staff exceptionallly friendly, professional, and helpful. Food was good and rooms very nice. A pleasant experience.

2026-02-15 • via Tripadvisor
H
Henderson • couple • us
10
2026-02-13 • via Nuitee
P
paulien2026 • Business
10
Love this hotel
Pros:

The staff is amazing and so helpful. The rooms are very comfortable and very clean. The food at all the events was delicious.

2026-02-09 • via Tripadvisor
J
JENE • couple • us
10
2026-02-09 • via Nuitee
A
Antwain • couple • us
10
Great anniversary
Pros:

Everything

Cons:

Loved everything

2026-01-30 • via Nuitee
F
Flyer39043998306 • NONE
10
Always a Great Experience
Pros:

The hotel is beautiful and the staff exceptional. I have stayed at this hotel for years and wouldn’t stay anywhere else while in Houston!

2026-01-29 • via Tripadvisor
D
D7061ZHjamiem • NONE
10
Amazing and the best customer service I've had in years!
Pros:

You will experience an amazing time. The staff are friendly, kind, and EXTREMELY helpful!! The center is very clean, modern, and the food was great. I will DEFINITELY plan to stay again and will look for Omnis in my travels!!

2026-01-28 • via Tripadvisor
I
I7025IPrichw • Business
10
great
Pros:

best experience at a hotel management is creative food excellent room are great. Too many things to list. I highly recommend this hotel.

2026-01-28 • via Tripadvisor
K
Keal • solo_traveller • us
9
2026-01-28 • via Nuitee
M
Murray • couple • gb
7
2026-01-26 • via Nuitee
M
Marie • solo_traveller • us
6
Price didn’t align with value
Pros:

Room was decent. Bed was comfortable. Staff was pleasant and receptive.

Cons:

View of roof.
Toilet was too low
No exhaust fan on bathroom mirror fogged up bad and mold started on ceiling.
Taking too long to get my deposit back
Didn’t receive credit for sink being stopped up when I checked in.

2026-01-23 • via Nuitee
B
Benny • couple • us
8
Pros:

Great location.

Cons:

The room had no microwave or refrigerator

2026-01-23 • via Nuitee
E
elida • family_with_children • us
10
2026-01-20 • via Nuitee