The Clift Royal Sonesta San Francisco

Hotels
Sonesta Hotels
8.5 (2564 reviews)
495 Geary Street , San Francisco , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice room decor
Excellent food
Cons:
High coffee prices
Cleanliness concerns
Value for money issues

Categories

Cleanliness
7.64
Some suggestions of uncleanliness noted in reviews.
Service
9.11
Staff were friendly and attentive based on multiple reviews.
Location
9.15
Conveniently located near Union Square with easy access to attractions.
Room Quality
8.6
Rooms described as large and nicely decorated.
Amenities
8.63
Amenities reviewed positively, but some coffee prices noted as high.
Value for Money
7.59
Concerns over value due to pricing and some negative experiences.
Food and Beverage
8.64
Food described as excellent by various guests.
Overall Experience
8.61
Overall enjoyable stay with positive feedback about the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:46

Property Description

Luxurious Accommodation

The Clift Royal Sonesta San Francisco offers luxurious accommodation just steps away from Union Square. Guests can enjoy air-conditioned rooms with modern amenities including a flat-screen TV, coffee machine, and private bathroom. The hotel also features a fitness centre, private parking, and a stylish bar and lounge.

Convenient Location

Situated in the heart of San Francisco, this hotel is within walking distance to popular attractions such as Moscone Center and Coit Tower. With the city centre just 300 metres away, guests have easy access to shopping, dining, and entertainment options.

Exceptional Service

The multilingual staff at The Clift Royal Sonesta San Francisco are dedicated to ensuring a memorable stay for every guest. Whether you need assistance planning your itinerary or have special requests, the reception is available 24/7 to cater to your needs.

Experience luxury and convenience at The Clift Royal Sonesta San Francisco. Book now for an unforgettable stay!

Important information:

There is a Clift USD 35 Tax Inclusive Mandatory Urban Facility Fee per night, per room which includes:

-Two (2) bottled waters in room upon check in,
-Daily $10 F&B credit
-voucher for complimentary 1-hr e-bike ride or 2-hr pedal bike ride
- Complimentary wifi access".
-Destination fee US$39 per room per night isn't included in room rates.



When traveling with pets, please note that an extra charge of $75 per stay applies. A maximum of 2 pets per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 75 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 2564 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 7.59
Food and Beverage: 8.64
Overall Experience: 8.61
M
Mimi couple ca
7
Weak shower water pressure! Great location.
Pros:

Centrally located. Easy to get around all tourist attractions by walking or with a short Uber ride. The lobby is spacious and welcoming. The front desk team made check-in a breeze. We had two deliveries sent to the hotel prior to our arrival, both packages were provided upon our arrival.

Cons:

The washroom! It was very clean and beautiful, however, the drainage from the sink does not work properly. It is impossible to brush your teeth or wash your hands without having to wait and watch the water drain out before you can complete the washing. The worst was the shower. The slow and weak shower means you need to take a long shower to wash off the soap. This is the weakest shower we have ever experienced in a hotel. Luckily we were only booked for 2 nights. I avoided washing my hair on the second night.

2026-03-07 via Nuitee
F
Felice extended_group it
8
Consiglio
Pros:

Molto centrale ed accogliente. Staff gentile

Cons:

Prezzo un pó troppo alto. Un po' di rumore dalle finestre la notte

2026-03-07 via Nuitee
A
Angelique solo_traveller us
9
Great business stay
Pros:

Clean, modern decorations, Frederick’s next door, the bar

Cons:

Rooms were small

2026-03-07 via Nuitee
D
Dinesh family_with_children nz
8
Pros:

cleanliness

Cons:

i was disappointed about the breakfast.
There is a condition given, a budget of $72.00, this is not clarified during hotel bookings online.
Breakfast is overpriced and We were a family of four. We had to pay extra money on the first day and then we skipped beverages to stay within budget on other days .Less breakfast options.

2026-03-05 via Nuitee
C
Charles couple us
10
2026-03-03 via Nuitee
V
VictoriaDan family_with_children il
10
Pros:

Everything

2026-03-02 via Nuitee
C
Caroline family_with_children br
9
Pros:

hotel excelente, e com certeza com um bom preço para a região.
tem cafeteria no hotel que é excelente, um otimo Bar com um menu oferecendo algumas opções .
pessoal muito atencioso e uma boa localização. é bonito e confortável.

Cons:

gostei de tudo, o unico que talvez seria um fator a comentar é que nao tem estacionamento e voce tem que estacionar no Public Parking que fica a meia quadra.
No restante tudo muito bem

2026-03-02 via Nuitee
E
Erik family_with_children nl
8
Prima hotel, maar inclusief ontbijt is misleidend
Pros:

Schoon en modern hotel

Cons:

Geboekt inclusief ontbijt. Ontbijt blijkt een voucher te zijn waarmee je voor een bepaald bedrag kan besteden bij Fredericks naast het hotel. Dat bedrag is onvoldoende voor een normaal (niet overdreven) ontbijt waardoor je altijd moet bijbetalen

2026-03-01 via Nuitee
G
Giorgio solo_traveller cz
5
Pros:

The staff were truly the highlight of the stay — friendly, responsive, and always willing to help. The location was convenient enough for getting around, and check-in was smooth and efficient.

Cons:

The facilities felt a bit dated and could use some updating. The room comfort and cleanliness were acceptable but not quite what you'd expect for the price — value for money felt average at best.
Noises coming from the street - I was on 6th floor.

2026-03-01 via Nuitee
S
Stella extended_group gb
10
2026-02-28 via Nuitee
P
P. couple de
9
2026-02-26 via Nuitee
R
Rodney family_with_children us
10
Pros:

The bed

Cons:

Room service

2026-02-24 via Nuitee
S
Shikhar solo_traveller in
1
Pathetic
Pros:

Nothing

Cons:

Money deducted beyond the billed amount, please refund

2026-02-24 via Nuitee
악마의손 couple kr
8
Pros:

룸 크기가 매우 크고 TV가 있는 거실과 침실이 서로 분리되어 있어서 매우 쾌적하고 편안하게 숙박을 할 수 있었습니다. 그리고 중심지인 유니언 스퀘어 및 바트, 지하철역 등과 가까워서 여행하기에도 동선이 매우 편리했습니다.

Cons:

다만 처음 체크인을 할 때 deposit을 같이 결제하셨는데 deposit을 환불해 준다고 분명히 말씀하였는데 아직 deposit이 환불되고 있지 않아서 언제 되는지 기다리고 있습니다.

2026-02-23 via Nuitee
A
Aamir family_with_children us
10
2026-02-23 via Nuitee
S
Steven Feinstein couple us
6
It was okay, staff was great.
Pros:

Nice size rooms, the staff was very professional, prompt, friendly and responsive

Cons:

Bathroom is small, especially the shower. Towels were small and thin, especially for a supposed 4 star hotel. The room had a funny smell that we could not identify, but it was not great. Coffee machine took a bit to learn to work. No microwave.

2026-02-23 via Nuitee
P
Piotr family_with_children pl
10
2026-02-22 via Nuitee
S
shang couple gb
8
2026-02-22 via Nuitee
D
Douglas couple us
8
2026-02-14 via Nuitee
P
Pele solo_traveller us
10
2026-02-13 via Nuitee