The Clift Royal Sonesta San Francisco

Hotels
•
Sonesta Hotels
8.5 (2669 reviews)
495 Geary Street , San Francisco , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice room decor
Excellent food
Cons:
High coffee prices
Cleanliness concerns
Value for money issues

Categories

Cleanliness
7.64
Some suggestions of uncleanliness noted in reviews.
Service
9.11
Staff were friendly and attentive based on multiple reviews.
Location
9.15
Conveniently located near Union Square with easy access to attractions.
Room Quality
8.6
Rooms described as large and nicely decorated.
Amenities
8.63
Amenities reviewed positively, but some coffee prices noted as high.
Value for Money
7.59
Concerns over value due to pricing and some negative experiences.
Food and Beverage
8.64
Food described as excellent by various guests.
Overall Experience
8.61
Overall enjoyable stay with positive feedback about the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:46

Property Description

Luxurious Accommodation

The Clift Royal Sonesta San Francisco offers luxurious accommodation just steps away from Union Square. Guests can enjoy air-conditioned rooms with modern amenities including a flat-screen TV, coffee machine, and private bathroom. The hotel also features a fitness centre, private parking, and a stylish bar and lounge.

Convenient Location

Situated in the heart of San Francisco, this hotel is within walking distance to popular attractions such as Moscone Center and Coit Tower. With the city centre just 300 metres away, guests have easy access to shopping, dining, and entertainment options.

Exceptional Service

The multilingual staff at The Clift Royal Sonesta San Francisco are dedicated to ensuring a memorable stay for every guest. Whether you need assistance planning your itinerary or have special requests, the reception is available 24/7 to cater to your needs.

Experience luxury and convenience at The Clift Royal Sonesta San Francisco. Book now for an unforgettable stay!

Important information:

There is a Clift USD 35 Tax Inclusive Mandatory Urban Facility Fee per night, per room which includes:

-Two (2) bottled waters in room upon check in,
-Daily $10 F&B credit
-voucher for complimentary 1-hr e-bike ride or 2-hr pedal bike ride
- Complimentary wifi access".



When travelling with pets, please note that an extra charge of $75 per stay applies. A maximum of 2 pets per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 75 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 2669 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 7.59
Food and Beverage: 8.64
Overall Experience: 8.61
R
Robert • couple • us
10
2026-05-16 • via Nuitee
G
Guillermo • solo_traveller • es
9
Buena opción en San Francisco
Pros:

Excelente ubicación, habitación grande y cómoda. Agua y café de cortesía en la habitación.

Cons:

Calle ruidosa. Desayuno no incluido, con un coste alto (pero buena calidad).

2026-05-16 • via Nuitee
T
tim • solo_traveller • ie
10
Pros:

Everything but the cost

Cons:

Overpriced

2026-05-15 • via Nuitee
A
Afolayan • couple • us
9
2026-05-14 • via Nuitee
C
Christina • solo_traveller • us
7
2026-05-14 • via Nuitee
B
Bruno • couple • us
9
2026-05-14 • via Nuitee
C
Cain • solo_traveller • za
10
2026-05-13 • via Nuitee
N
Natrada • couple • us
7
not bad
Pros:

everything went fine

Cons:

room is a bit outdated

2026-05-13 • via Nuitee
B
Birgit • couple • de
10
Pros:

Very nice

2026-05-09 • via Nuitee
G
Glenn • solo_traveller • us
1
Cons:

Public parking recommended extorted $50 from me to retrieve my car. You just lost a customer of thirty years. No valet parking in San Francisco, Awfull!!!!

2026-05-08 • via Nuitee
M
Michael • couple • us
8
Pros:

Room 503, double beds.

Cons:

I checked into the hotel at approximately 5:30PM to 5:45PM. Room 503 was advertised as a "City View." However, my view was of a brick wall, which I found very disappointing. Time being of the essence, I did not have time to address my disappointment with the view. On my way to the A.C.T., in a passing, I mentioned to the desk attendant that my room did not have a view. With a smile the attendant replied, "None of the rooms have a view."

2026-05-07 • via Nuitee
M
Manuel • family_with_children • es
9
2026-05-07 • via Nuitee
R
Rakel • solo_traveller • no
10
2026-05-07 • via Nuitee
R
Reverend Lorraine • solo_traveller • us
8
It was great…
Pros:

I didn’t eat breakfast

2026-05-07 • via Nuitee
V
Viktor • solo_traveller • ca
9
Cons:

Hotel itself was nice, but location was disappointing, because so many homeless people around which makes internal feelings unsafe.

2026-05-06 • via Nuitee
D
Daniel • couple • co
8
Cons:

El clóset para una habitación tan grande debió de haber sido más grande. Para más de una persona.

2026-05-05 • via Nuitee
P
Petronella maria • solo_traveller • za
10
2026-05-05 • via Nuitee
P
Pilar • couple • mx
8
2026-05-03 • via Nuitee
S
Southerngirlincolo • Family
6
Location can’t be fixed
Pros:

I understand why AmEx selected this hotel: the staff were professional and friendly, the hotel decor was chic and thoughtful, the sheets and bed were exceedingly comfortable, the hotel was clean and lovely. Some parts of the hotel were a bit worn and the cafe was overpriced for ok quality food but overall a good value. So, why a 3-star review? I was not going to volunteer a review but they asked so here is the truth.

The glaring problem that cannot be fixed here is the location. The hotel is near Union square and lower Nob Hill—but it also borders the Tenderloin. That’s the major problem, and it’s one that high thread count sheets cannot fix.

Beginning a block over the tragedy of the fentanyl crisis unfolds. Countless people folded over standing up, folks with mental health issues talking to no one, squads of SFPD cars unable to control the large open air drug markets or to stop the bleeding so to speak. Every day they hose down the streets to clean the urine and feces from unhoused folks (or I suppose people who like to poop on the sidewalk because they don’t like to poop indoors??) but on the street outside our hotel there was an enormous pile of human waste. It was just exceedingly gross and felt unsafe.

That is the reality. And it can’t be fixed. The proximately to theTenderloin and all the vice just makes it unsafe and frankly gross. When we arrived we nearly left because the neighborhood was so questionable but we were in town visiting family and just elected to finish out our reservation.

They don’t have an on site garage or valet so you have to pay $40 a day to park at the crappy self park a block over. I reasoned at least we had a car so we only had to walk a block through the neighborhood but the inconvenience was hard to justify and not sure NOT having a car and walking everywhere would be a better option for travelers given the location.

Maybe I sound like someone who hates cities (though I also live in one) but the reality is we stayed in the financial district on our last visit to the City and it felt safer there.

2026-05-02 • via Tripadvisor
I
Inaci • solo_traveller • br
8
Muito bom
Pros:

Funcionários atenciosos

Cons:

Achei pouco caro

2026-05-02 • via Nuitee