Sheraton Ottawa Hotel

Hotels
•
Sheraton
8.3 (1750 reviews)
150 Albert Street , Ottawa , ca
+1 613-238-1500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Spacious rooms
Cons:
Room noise from the hallway
Cold bedding on lower floor
Limited lunch options

Categories

Cleanliness
7.91
The room was spotless.
Service
8.88
All the staff were so nice and very attentive to our needs.
Location
8.92
Great location, very convenient to the LRT and train station.
Room Quality
7.87
Spacious room, but bedding on the lower floor was too cold.
Amenities
8.4
Modern gym and good breakfast buffet available.
Value for Money
8.36
Good value considering location and amenities.
Food and Beverage
7.91
Breakfast was good, but lunch service unavailable was disappointing.
Overall Experience
8.18
In general, a very enjoyable stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:24

Property Description

Prime Location near Attractions
Located in downtown Ottawa, Ontario, the Sheraton Ottawa Hotel offers easy access to Parliament Hill and ByWard Market, making it the perfect choice for exploring the city's key attractions.

Relaxing Facilities and Comfortable Accommodation
Unwind at the indoor pool and fitness center, or retreat to a smoke-free guestroom with a cozy bed after a day of sightseeing. The hotel's focus on comfort ensures a relaxing stay for all guests.

Delicious Dining Options
Indulge in a delectable a la carte breakfast at The Carleton Grill, or savor a lunch buffet. Enjoy a cup of Starbucks coffee at the coffee bar, or head to Sasha's Bar for a light meal and refreshing beverages.

Book your stay at Sheraton Ottawa Hotel for a memorable and convenient experience in the heart of the city.

Important information:

The credit card used at the time of the booking must be presented by the cardholder at check-in.

Due to renovations hotel indoor pool is currently out of service until further noticeIn the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Location

Guest Reviews

8.3
Based on 1750 reviews
Cleanliness: 7.91
Service: 8.88
Location: 8.92
Room Quality: 7.87
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.18
S
scmcardoso • extended_group • pt
8
Pros:

Localização, simpatia dos funcionários e limpeza

Cons:

O pequeno-almoço (incluído) era à carta

2026-08-27 • via Nuitee
M
Marja • couple • nl
8
Mooie dagen in Ottawa
Pros:

Goede locatie, servicegericht en attent personeel, goed ontbijt

Cons:

Nvt

2026-08-25 • via Nuitee
R
Ricard • family_with_children • es
9
Inmejorable estancia!
Pros:

La localización y el trato del personal

Cons:

Nada

2026-08-24 • via Nuitee
L
Lise Yolande • solo_traveller • ca
3
2026-08-24 • via Nuitee
Óscar • solo_traveller • es
8
Cómodo y bien situado.
Pros:

Personal muy atento, muy bien situado para visitar la ciudad.

2026-08-23 • via Nuitee
A
Abd • family_with_children • fr
8
Efficace et pratique
Pros:

L emplacement la propreté le personnel d accueil

Cons:

Le petit dej servit à table
Le monsieur âgé qui servait ce matin là n a répondu ni au « au revoir » de ma femme ni au mieux 20sec plus tard

2026-08-23 • via Nuitee
X
Xuan • family_with_children • ca
10
2026-08-23 • via Nuitee
L
Lu • family_with_children • ca
9
酒店入住舒适，性价比高
Pros:

地理位置好，离国会山景点很近。床和枕头很舒服。早餐是点单式的，不是自助式的，服务人员非常友好。

Cons:

酒店设施较老，没有游泳池。需要额外付停车费。
用booking预定的时候务必要看清楚是否包含早餐，booking app非常不好用。

2026-08-22 • via Nuitee
H
Harriet • couple • sg
10
Enjoyable stay in this centrally located hotel
Pros:

Location! You can walk to places of interest in about 15 min! Spacious room. There is a gym but i didn’t use it.

Cons:

Nothing!

2026-08-22 • via Nuitee
D
David • couple • ca
8
Excellent as expected
Pros:

Super

Cons:

The noise of rhe climatisation

2026-08-22 • via Nuitee
Y
yongge • solo_traveller • ca
10
2026-08-20 • via Nuitee
M
Matéo • couple • fr
10
2026-08-20 • via Nuitee
S
Sutham • solo_traveller • th
8
2026-08-19 • via Nuitee
L
Lazrak • couple • ma
7
Cons:

Parking very expensive , it should be included

2026-08-17 • via Nuitee
A
alireza • solo_traveller • ca
10
2026-08-17 • via Nuitee
E
eros • extended_group • it
9
2026-08-17 • via Nuitee
P
Paolo • couple • it
9
2026-08-16 • via Nuitee
F
francesca ilaria • couple • it
10
Soggiorno breve a due passi dalle principali attrazioni
Pros:

Tutto.

Cons:

Mancava l’aria condizionata nella hall e nella sala colazione

2026-08-15 • via Nuitee
E
Ebru Tuba • extended_group • tr
5
Tekrar gitmeyi düşünmem
Pros:

Konumu ve temizliği

Cons:

Kahvaltının açık büfe olmaması sınırlayıcı idi

2026-08-14 • via Nuitee
L
Leonardo • family_with_children • it
8
Pros:

Everything is just right.. nothing wow, nothing poor as well.

2026-08-12 • via Nuitee