InterContinental Brisbane by IHG

Hotels
Hilton Hotels & Resorts
8.6 (1793 reviews)
190 Elizabeth St , Brisbane , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and responsive staff
Excellent location
Cons:
Rooms are dated
High breakfast and parking costs

Categories

Cleanliness
7.98
Mention of dust in corners and under the bed indicates cleanliness issues.
Service
9.45
Staff were described as friendly, polite, and responsive.
Location
9.49
Location received positive feedback and deemed excellent.
Room Quality
7.44
Rooms described as dated and in need of maintenance.
Amenities
8.47
Facilities were noted as good, but issues with parking prices were mentioned.
Value for Money
7.93
Perceived high cost for the quality of rooms and lack of cheap parking options.
Food and Beverage
8.98
Breakfast options were varied and of good quality despite being considered expensive.
Overall Experience
9.05
Overall experience reflected a mix of positive ratings tempered by significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:55

Property Description

Luxurious Accommodation with Stunning City Views

Exceptional Dining Experience at Vintaged Bar + Grill

Indulge in premium Australian beef, in-house dry-aged steaks, and innovative cocktails at Vintaged Bar + Grill. The perfect blend of Mediterranean flavors and top-notch service awaits you at our elegant onsite restaurant.

Top-Notch Amenities for a Memorable Stay

Enjoy a workout in the fitness centre, a friendly game of tennis, or unwind in the stylish rooms with modern amenities. With 24-hour reception, valet parking, and business facilities, Hilton Brisbane ensures a seamless and comfortable experience for all guests.

Ready to experience luxury in the heart of Brisbane? Book your stay at Hilton Brisbane now for an unforgettable getaway.

Important information:

Please note that different policies and additional supplements may apply for extra guests.

Please note that a 1.5% surcharge applies for payments with credit card.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNE

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 58 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1793 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 7.44
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 8.98
Overall Experience: 9.05
S
Shirley couple au
8
Enjoyable,
Pros:

Very central to different locations in the city,

Cons:

Would be great it there was a little kitchen nook, holding microwave, toaster, cutlery and crockery, also have never been in a motel with out a toilet brush.

2026-05-02 via Nuitee
M
Michelle couple au
10
Great comfortable stay, with fantastic attentive and friendly staff in a great location.
Pros:

Clean, comfortable, attentive friendly staff and great location.

Cons:

Nothing

2026-05-01 via Nuitee
M
Michelle family_with_children au
10
Great location, wonderful staff
Pros:

Staff were wonderful. Allowed us to check in straightaway upon our morning arrival. Breakfast had a wide variety of offerings

Cons:

Nothing

2026-04-30 via Nuitee
H
Hsien-chen family_with_children tw
10
2026-04-30 via Nuitee
M
moniene family_with_children au
8
2026-04-28 via Nuitee
L
LUWIZAH solo_traveller au
10
2026-04-28 via Nuitee
C
Cam solo_traveller au
8
2026-04-27 via Nuitee
C
Colin couple au
7
Pros:

Breakfast was ok location was good

Cons:

Better and bigger tv

2026-04-27 via Nuitee
M
Mia solo_traveller au
7
Pros:

Location is in the heart of the city. Secret entrance from Queen St was helpful.

Cons:

Location of power points in the room were inconvenient.
We arrived early and didn't expect an early check in but they told us that they would call us when the room was ready, which didn't happen. We just returned on our own at the proper check in time. The room was ready but our luggage had not been delivered to our room. I had to remind them to bring it.
One of the coffee cups had been used and not cleaned.
These are all minor things but the lack of attention was surprising for a 5-star hotel.

2026-04-24 via Nuitee
N
nicola family_with_children nz
8
Lovely location, and breakfast, cost is very high for what you get
Pros:

Great location and facilities

Cons:

High cost and cramped room - also unfortunately the lift was having issues which we understand is outside of hotel staff control so have not reflected in rating but it was annoying given the amount we paid

2026-04-24 via Nuitee
M
Mark solo_traveller au
6
Doesn't live up to brand standards
Pros:

Great location

Cons:

Tiny TV that isn't even a smart TV just awful. Breakfast wasn't even on my radar given the cost for a buffet

2026-04-24 via Nuitee
A
Aditya solo_traveller au
1
2026-04-22 via Nuitee
F
Francine family_with_children au
10
2026-04-22 via Nuitee
V
Venu solo_traveller au
6
2026-04-21 via Nuitee
K
Karen solo_traveller au
9
Pros:

Good location and comfortable bed.

2026-04-20 via Nuitee
A
Anson solo_traveller au
8
2026-04-19 via Nuitee
M
Maria T couple us
9
2026-04-19 via Nuitee
K
Kim couple au
5
Front office staff and concierge were amazing restaurant staff very poor
Cons:

The breakfast in the restaurant was rubbish everything was run out of stuff and the staff in the restaurant were very rude would never go back

2026-04-18 via Nuitee
R
Rhonda couple au
8
2026-04-17 via Nuitee
S
Silvia family_with_children au
4
Good location, but maintenance needed
Pros:

Location

Cons:

Out of 3 guest lifts only 1 was working. The child bed we requested wasn’t ready and had to be requested again, then we were short on towels for the kid. The toilet flush wasn’t fully functional.

2026-04-17 via Nuitee