InterContinental Brisbane by IHG

Hotels
•
Hilton Hotels & Resorts
8.6 (1700 reviews)
190 Elizabeth St , Brisbane , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and responsive staff
Excellent location
Cons:
Rooms are dated
High breakfast and parking costs

Categories

Cleanliness
7.98
Mention of dust in corners and under the bed indicates cleanliness issues.
Service
9.45
Staff were described as friendly, polite, and responsive.
Location
9.49
Location received positive feedback and deemed excellent.
Room Quality
7.44
Rooms described as dated and in need of maintenance.
Amenities
8.47
Facilities were noted as good, but issues with parking prices were mentioned.
Value for Money
7.93
Perceived high cost for the quality of rooms and lack of cheap parking options.
Food and Beverage
8.98
Breakfast options were varied and of good quality despite being considered expensive.
Overall Experience
9.05
Overall experience reflected a mix of positive ratings tempered by significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:55

Property Description

Luxurious Accommodation with Stunning City Views

Exceptional Dining Experience at Vintaged Bar + Grill

Indulge in premium Australian beef, in-house dry-aged steaks, and innovative cocktails at Vintaged Bar + Grill. The perfect blend of Mediterranean flavors and top-notch service awaits you at our elegant onsite restaurant.

Top-Notch Amenities for a Memorable Stay

Enjoy a workout in the fitness centre, a friendly game of tennis, or unwind in the stylish rooms with modern amenities. With 24-hour reception, valet parking, and business facilities, Hilton Brisbane ensures a seamless and comfortable experience for all guests.

Ready to experience luxury in the heart of Brisbane? Book your stay at Hilton Brisbane now for an unforgettable getaway.

Important information:

Please note that different policies and additional supplements may apply for extra guests.

Please note that a 1.5% surcharge applies for payments with credit card.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNE

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 58 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1700 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 7.44
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 8.98
Overall Experience: 9.05
D
Danielle • extended_group • au
10
Absolutely wonderful stay. Will be coming back
Pros:

The room was lovely and the pool was perfection

2026-02-14 • via Nuitee
P
Pam • couple • au
8
Very pleasant
Pros:

Central location/quiet and helpful staff

Cons:

Over the bath shower / dangerous

2026-02-14 • via Nuitee
J
Jyotika • couple • au
5
Good location but hotel could use renovation
Pros:

Location, friendly staff.

Cons:

Room was old and run down, everything needs a paint and replacement. Bed was uncomfortable. Not worthwhile.

2026-02-12 • via Nuitee
G
Gabriela • family_with_children • ch
10
2026-02-12 • via Nuitee
L
Lyndsey • family_with_children • nc
8
Pros:

La localisation
Le personnel très agréable
La propreté de la chambre

Cons:

Rien

2026-02-11 • via Nuitee
B
Burgess • extended_group • au
10
Exceptional service
Pros:

Exceptional service, staff went above and beyond to ensure our stay was comfortable

Cons:

Nothing to fault

2026-02-10 • via Nuitee
P
Peter • solo_traveller • au
8
Very comfortable bed, great staff
Pros:

Great staff, good location

Cons:

The room was a little worn out but I was told a refit will be happening soon

2026-02-10 • via Nuitee
H
Hailemichael • family_with_children • au
7
It was ok
Pros:

Location: It is central to everything including shops, restaurants, public transport. It is accessible from Queens Mall street via lifts, in addition to Elizabeth street.
2. Reception staff - We were pleased with the check in and out service by the young lady at the reception lady (forgot her name). She was friendly and helpful.

Cons:

1. The place is dated. The room we got first day had an old carpet. It was not smelling right. My daughter fell sick the next day as she is allergic to smell and dust. She required medical attention. We requested a change of room on the 3rd day. The reception lady helped us to get a room with a newer carpet.
2. Overcharged - At check out on Saturday morning, i was told by the same lady at the reception that all is good. Payment will be charged from my visa card for the amount indicated on the Booking.com. i didn't collect receipt. We left Australia on Saturday evening. On Monday, I was surpprised to see an overcharge of AUD 43.15. I disputed the overcharge on the ground that we didn't use extra service (including the minibar- actually the minibar was emptied at my request as I was not comfortable with variety of small bottled alcohols in the presence of my kids). Case number was created but IHG never got back to me for the last one month. A simple explanation might have solved it. Unfortunately, it might have appeared too small to worry about for IHG customer sevice. Take home message, don't leave the place without receipt. The overcharge is not big money. It could have been a difficult matter with no response from customer service if the amount is higher.

2026-02-08 • via Nuitee
M
Marisa • family_with_children • au
8
2026-02-08 • via Nuitee
K
Karen • family_with_children • fr
9
Une nuit après notre arrivée à l’aéroport, vraiment super
Pros:

Très bel hôtel, super petit déjeuner buffet, tout était super

Cons:

Le seul petit bémol est que je n’ai pas pu payer en espèces, « it is cash free », et je ne m’y attendais pas du tout
Donc j’étais un peu embêtée

2026-01-30 • via Nuitee
G
Genming • couple • au
9
2026-01-29 • via Nuitee
Y
Yufei • family_with_children • au
9
2026-01-27 • via Nuitee
C
Carol-joy • family_with_children • au
10
Pros:

Wonderful breakfast

2026-01-26 • via Nuitee
S
Sarah • couple • au
7
2026-01-26 • via Nuitee
T
Trinh • couple • au
8
Was ok.
Pros:

Location.

Cons:

Pillows were not comfortable.

2026-01-26 • via Nuitee
S
Sammy • solo_traveller • au
10
2026-01-26 • via Nuitee
D
Daniel • couple • nz
10
2026-01-26 • via Nuitee
M
Matthew • family_with_children • au
3
Pros:

- Staffed seemed friendly.
- Tea and coffee in the room was fine.
- Close to the mall. Good location.

Cons:

- The smell in the rooms is unbearable. It is like a sweet mouldy smell that gets into your nostrils. It was in both rooms I booked.
- The rooms are dated and seem incomplete (old TV, worn out shower head, lumpy bed, and hard to reach power for the beds).

2026-01-26 • via Nuitee
C
Chatmongkon • family_with_children • au
7
2026-01-24 • via Nuitee
M
Margaret Mary • solo_traveller • au
9
2026-01-23 • via Nuitee