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Facilities
Property facilities
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Nightclub
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Kid meals
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Heated pool
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Evening entertainment
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Key access
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Broadcast Live sport events
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Happy hour
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ATM/banking
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Nightclub
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby outdoor pool
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Self parking (surcharge)
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Concerts/live shows
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Private picnics
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Garage
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Swimming nearby
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodation in the Heart of the French Quarter
Outdoor Pool and Multiple Bars
Indulge in a refreshing swim at the Oasis Pool Bar or savor a drink while exploring the extensive whiskey list at Le Booze.
Dining Options and Jazz Club
Experience a culinary journey at Desire Oyster Bar or enjoy fresh coffee drinks at PJ’s Coffee Café. Live music awaits you at The Jazz House, our on-site jazz club.
Unwind in modern rooms adorned with modern art, offering complimentary WiFi and upscale amenities. Book your stay at The Royal Sonesta New Orleans for an unforgettable experience in the vibrant city of New Orleans.
Guests must be 21 years of age or older to check-in at the property.
When traveling with pets, please note that an extra charge of $75 per pet, per stay applies. Please note that a maximum of 2 pets are allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for US$40 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Private parking is possible on site (reservation is not needed) and costs USD 55 per day.
Location
Guest Reviews
The whole staff was outstanding! Joe (the valet) was especially helpful
In having our car out & ready in time for our dinners!
Emilie at the front desk was amazing…she really knows how to help & treat guests!😊
Location…
The young drummers beating on 5 gal plastic buckets all night…I realize it’s Bourbon street, but figure out a way your customers can get a good nights sleep😊
The location
The rooms are out dated, low water pressure, housekeeping didn’t clean the room how they should’ve, the air conditioning kept us up during the night because it was loud. Overall staff wasn’t friendly.
The room was very spacious and well appointed. Housekeeping was excellent and responded quickly to request for extra bedding. The AC worked well and the bedding was very comfortable. There was plenty of hot water and towels.
We had a large balcony which held a couch and dining table with chairs. Overall it had the bones to be an inviting spot however, it was very lacking in ambience with no touches such as lighting or plants. It could definitely use a makeover.
We so enjoyed our stay! The staff was so helpful and friendly! We will be back!
On site amenities like pool, restaurants!! Location in the french Quarter and their beautiful courtyard .They offer belcony rooms ,even though i could not afford at this time ,they have great choices on rooms.
The valet..ughh. we want park ourselves and be abe go the vehicle to get things and heaD out quickly if need to go to an event a bit farther. .. ya parking
Is pain ...
But in the quarter u cant avoid some of it so i do understand.
Mr. Joe in Valet provided us with outstanding customer service this morning upon checking out of our stay and Royal Sonesta. He was professional, very friendly, and made our exit experience one of the best we have experienced.
Location was fantastic. The pool courtyard was a nice oasis in the middle of the action.
We got a room facing the pool which made it quiet.
Front staff was very friendly and accommodating.
A king size bed by them is approximately 66”, this is smaller than a standard king and more like an Olympic Queen. Just be aware, felt dishonest.
Room service was very basic. Never replenished the coffee or water in the room.
Furniture shows age, but could easily be fixed.
The best part of out hotel experience was the doorman, Caleb!! He was always so friendly, happy, and helpful. He was by far the best employee at the hotel! He deserves a raise because he is EXCEPTIONAL!!!
The location was perfect, the hotel
Is pretty but older, and the hotel staff with the exception of Caleb were mediocre.
Everything from vallet parking to checking in to all staff was just amazing! This was our second time staying and it was even better this time. We have nothing bad to say! It was an amazing place!
That as soon as you open the doors to bourbon st. You sleep urine. But that just comes with it!
אהבנו הכול. במרכז הרובע הצרפתי, קרוב לכול מקום.
Emplacement c’est tout
Rapport qualité prix déplorable
Vieille hôtel équipements sanitaires désuets fenêtres de la chambre très sale
Bruyant (pas la rue mais les clients qui font la fête)
Chambre pas nettoyée à 16h15 le dimanche
Un scandale
The Hotel is right off Burbon, and the interior was very nice, the room was comfortable & clean. It's a nice hotel if you want to be right in the middle of the French quarter and right on Burbon this is the place to go.
I'm writing to commend Mr. Joe in the Valet service. He was spot on getting our car out and helping us with the luggage, every time we needed the car to go somewhere he was courteous and respectful.
There are several court yards onsite which are nice to sit in and relax, a pool on the 3rd floor that was very nice, not heated; in March still a little cool to get in, I'm sure in the heat of the summer it's great to relax and cool off in.
All in all, the Hotel was a good choice for a French Quarter Experience.
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