Embassy Suites by Hilton St Louis Airport

Hotels
Embassy Suites Hotels
7 (263 reviews)
11237 Lone Eagle Drive , Bridgeton , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Variety of breakfast options
Cons:
Poor cleanliness
Outdated rooms
Service issues

Categories

Cleanliness
4.83
The room wasn't cleaned properly, reported consistently.
Service
7.8
Most reviews praised the staff's friendliness and helpfulness.
Location
8.34
Location was frequently noted as a pro.
Room Quality
5.79
Several comments indicated rooms were outdated and not well maintained.
Amenities
7.32
Breakfast variety received positive feedback.
Value for Money
7.28
The hotel offered affordable prices.
Food and Beverage
7.83
Breakfast options were highly praised.
Overall Experience
6.8
Mixed experiences dominated by some praise and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:13

Property Description

Convenient Location
Located just 5 miles from downtown Bridgeton and 3 miles from Lambert International Airport, Embassy Suites St. Louis- Airport offers easy access to key destinations.

Comfortable Accommodations
Each room at Embassy Suites St. Louis- Airport is equipped with modern amenities such as a microwave, refrigerator, Wi-Fi, and a flat-screen TV, ensuring a comfortable stay for all guests.

Great Facilities
Enjoy complimentary breakfast, evening Manager’s Reception, and dining at Anne Morrow's restaurant. Take advantage of the 24-hour business center, gym, indoor pool, and hot tub during your stay.

Book now for a relaxing and convenient stay at Embassy Suites St. Louis- Airport.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

Location

Guest Reviews

7
Based on 263 reviews
Cleanliness: 4.83
Service: 7.8
Location: 8.34
Room Quality: 5.79
Amenities: 7.32
Value for Money: 7.28
Food and Beverage: 7.83
Overall Experience: 6.8
R
Robert solo_traveller us
5
I prepaid for the room online through Bookong.com. I had a confirmation number (5293340125) and PIN.
Pros:

The room was okay. But my room did not have body wash soap. I took a picture. I was in a rush so, I did not contact the front desk.

I can send a picture.

Cons:

I prepaid for the room online through Bookong.com. I had a confirmation number (5293340125) and PIN. When I got to the front desk to check-in I was told by the desk clerk person that Booking.com did not send the card/voucher to pay for my room. Or that the card from Booking.com was declined. I'm not 100% sure about what was the problem. The clerk said, that this had never happened before. I booked my room a week before this event. She attempted to contact booking.com about the problem, but I had to wait for about 25 to 30 minutes from the time we got to the hotel to sort this out, while my friends got their rooms without any problems. I starting thinking, did I need to find a room some place else in a city that I've never been in before. Or what should I do, because time was of the essence. I was a little embarrassing about the situation (not knowing if I was going to have a place to stay), but ultimately I got into the room (which made me late for our uber). We were in a hurry but I ended up getting there late because I had to wait for the front desk counter person to sort through the reservations the problem. I'm not satisfied with this online booking.com process.

Please advise.

Robert Adderly

2026-02-09 via Nuitee
D
Donna couple us
10
2026-01-30 via Nuitee
A
Adams couple us
10
Pros:

Everyone and everything was outstanding

Cons:

Nothing

2026-01-26 via Nuitee
J
John couple us
5
Pros:

Staff friendly

Cons:

Room look outdated show was dirty in corners an tile was bad carpet old sofa was dirty

2026-01-24 via Nuitee
M
Mary couple us
4
Pros:

I love the location and the friendliness of the staff

Cons:

I didn't like the room that was assigned to me , the room needed work the shower doors were hard to slide and the handles on the shower doors were loose also the couch had loose material handing from under the couch pillows , it was not a good look for my guest

2026-01-22 via Nuitee
J
Jose R. family_with_children us
7
2026-01-19 via Nuitee
M
MARQUIOUS family_with_children us
6
It was okay
Pros:

Breakfast was great the omelet maker was great

Cons:

Everything was dated

2026-01-19 via Nuitee
C
chapel couple us
10
2026-01-02 via Nuitee
C
Catina couple us
7
2025-12-06 via Nuitee
R
Roshonda couple us
4
Annoyed! 🙄
Pros:

Location

Cons:

I had to run the sink outside the bedroom in order to take a hot shower. The room wasn't cleaned properly. The power went out twice and it wasn't raining outside. I asked housekeeping to tidy up the room and they only gave me some towels and took our breakfast trays. They did not provide extra tissue and or vacuum the floors. I've stayed at cheaper hotels that had better service.

2025-10-12 via Nuitee
E
Elizabeth family
6
Pros:

Bed was uncomfortable and pillows were terrible. Lots of choices for breakfast, but the eggs were dried up.

2025-10-10 via Nuitee
V
Valerie
10
Pros:

Crystal at the bar was awesome. Food for breakfast was great. Front desk lady was awesome.

2025-10-07 via Nuitee
C
Clifton
8
Pros:

Excellent variety at breakfast buffet

2025-10-02 via Nuitee
D
deanna partner
10
Pros:

Large rooms great staff breakfast was beyond expectations shuttle to the airport

2025-09-22 via Nuitee
T
Taylor
8
Pros:

I had such a great experience at the Embassy Suites in St. Louis! The hotel itself was beautiful and very comfortable. The rooms were spacious with two TVs, a lounge area, fridge, microwave, and a mini kitchen—perfect for relaxing and feeling at home. The complimentary drinks and breakfast were a nice touch and made the stay even better. Also, there is parking available on site.

What truly made my stay stand out was the exceptional service from Mrs. Ramona. She was so welcoming, kind, knowledgeable, and incredibly sweet. She went above and beyond to help me with multiple things I needed during my stay, and her customer service made all the difference. Because of her, I’d gladly book here again and recommend this hotel to anyone visiting St. Louis.

2025-09-22 via Nuitee
A
ASHISH KUMAR
10
Pros:

Bar was good.

2025-09-16 via Nuitee
B
Brittany family
6
Pros:

Very outdated and the room was not cleaned well.

2025-09-13 via Nuitee
M
Melissa
2
TERRIBLE STAY
Pros:


The front desk knowingly gave us a broken crib. My husband went to return it to get a new one and the woman made a "joke" about how the other man she gave a crib too will end up returning his as well because his is broken also. They did not have another crib for us. We had nowhere for our infant to sleep and with him being able to walk, it was very difficult for him to stay in one place. He got no sleep and neither did we.

I had no hot water the ENTIRE TIME I showered. Half of the outlets in the room did not work.

They refused to accept any accountability and refused to give us a refund.

DO NOT RECOMMEND TO ANYONE!!!

2025-09-12 via Nuitee
C
Carlos couple us
10
2025-09-11 via Nuitee
R
Robin
10
Pros:

very clean

2025-09-11 via Nuitee