Hilton Osaka

Hotels
Hilton Worldwide
8.6 (116 reviews)
8-8, Umeda 1-chome, Kita-ku, Osaka, Osaka-fu, 530-0001 , Osaka , JP

Facilities

Full-service spa
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Sauna
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Very clean and family friendly
Practical location
Cons:
Outdated rooms
Not welcoming staff

Categories

Cleanliness
9.08
Very clean and family friendly hotel.
Service
8.75
Standard service quality for a hotel of this rating.
Location
9.09
The only good thing is its proximity to Osaka station.
Room Quality
7.54
The hotel is outdated; Hilton has to upgrade the rooms.
Amenities
8.57
Standard quality for this hotel tier.
Value for Money
8.53
Standard quality for this hotel tier.
Food and Beverage
8.58
Standard quality for this hotel tier.
Overall Experience
8.65
Overall a good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:09

Property Description

Luxurious Spa and Recreational Amenities

Indulge in a rejuvenating experience at our spa with massages, body treatments, and facials. Enjoy the 24-hour health club, indoor pool, and sauna for a relaxing stay.

Culinary Delights and Dining Options

Savor Japanese cuisine at Kawaume or opt for 24-hour room service. Visit the coffee shop/cafe for snacks, unwind at the bar/lounge, and start your day with a buffet breakfast at your convenience.

Convenient Features and Services

Stay connected with complimentary internet access, benefit from concierge services, and explore the gift shops. With a roundtrip airport shuttle, limo service, and express check-in, your stay is seamless and stress-free.

Book now for a lavish experience at Hilton Osaka, perfectly located in the heart of Osaka for easy access to the city's attractions.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Contactless check-out is available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 116 reviews
Cleanliness: 9.08
Service: 8.75
Location: 9.09
Room Quality: 7.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.65
D
DEBORAH family
10
Pros:

stayed at this property before and really love the hotel and its food and service
convenient for shopping ,access to train station and bus limousine service

2025-10-12 via Nuitee
A
Adrián Marcelo partner
8
Pros:

👌
Breakfast can improve

2025-10-10 via Nuitee
J
John S family
10
Pros:

The stay was absolutely amazing; I would recommend this hotel to anyone. The location was excellent, across from the main train station and shopping mall, In addition a Metro station was located in the hotel with a plethora of places to eat.

2025-10-02 via Nuitee
S
Shaw Jiun
8
Pros:

Good

2025-09-27 via Nuitee
V
Verified traveler
10
Pros:

Very clean and family friendly hotel. Highly recommend the hotel to anyone.

2025-09-09 via Nuitee
S
Safar family
10
Pros:

Overall a good stay

2025-09-01 via Nuitee
D
Dalia family
4
Pros:

The hotel is outdated , Hilton has to upgrade the rooms.
Staff is not welcoming .
The only good thing is its proximity to Osaka station

2025-08-05 via Nuitee
D
Dalia partner
10
Pros:

Very practical location, excellent staff

2025-07-13 via Nuitee
V
Verified traveler
8
Pros:

Good

2025-07-02 via Nuitee
L
Luís family
6
Pros:

I liked the property and the staff. But the rooms we got look tired. The price relationship to the rooms was not the best. The rooms were not so modern or new. The overall hotel is good.

2025-06-30 via Nuitee
M
mark
10
Pros:

Great hotel. Everything works. Good location. Very good rooms. Only issue was that they need a concierge. Reception staff tried to assist with queries but their English was not good enough to actually be of value. I was very surprised that a Hilton did not have this function.

2025-05-30 via Nuitee
D
Diana family_with_children
10
Pros:

Very convenient location

2025-05-11 via Nuitee
V
Verified traveler
8
Pros:

Excellent

2025-05-10 via Nuitee
K
Kayla
10
Pros:

Great place to stay. Great location!!

2025-04-20 via Nuitee
C
clement
2
Pros:

Room was smelly and small. So outdated, it needs an immediate make over. Small bathroom. Not much to offer from the refrigerator. Buffet breakfast was a joke. They need to hire a new chef for breakfast. Poor selection. Low standard, I would not eat there even it is free. Again, very disappointed staying at Hilton.

2025-04-20 via Nuitee
J
Julia
10
Pros:

Lovely modern hotel in a. Very convenient location for site seeing. Dinning room and cafe food were very good.

2025-04-19 via Nuitee
N
Nagendra family
10
Pros:

Excellent in every way. Only problem I had as a vegetarian was extremely limited vegetarian food choices they had at the executive lounge and even in the inroom dining menu.

2025-04-14 via Nuitee
B
Brett partner
8
Pros:

Nice hotel

2025-04-07 via Nuitee
T
Tuan friends
10
Pros:

Wonderful dining in lounge

2025-04-02 via Nuitee
N
Numaan family
10
Pros:

Very nice hotel right next to Osaka station. We spent 4 nights here. The room was massive by Japanese standards and we were very comfortable. The bed and comforter was especially nice, which meant solid sleep. Word of advice if going to the hotel from Osaka Station, exit via the South Central Exit (first find Central Exit, then choose the South side)… we spent a long time lost in Osaka Station on our first time trying to walk to the hotel. Lawson and Family Mart are close by for snacks and the area has a ton of restaurants. We loved staying there and will return.

2025-03-26 via Nuitee