Hotel Monteleone, New Orleans

Hotels
Independent
9.4 (621 reviews)
214 Royal Street, New Orleans, Louisiana, 70130 , New Orleans , US

Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Health club
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Comfortable rooms

Categories

Cleanliness
9.21
Rooms were clean and well-maintained.
Service
9.98
Outstanding service from friendly and helpful staff.
Location
9.72
Great location close to attractions but away from nightlife.
Room Quality
9.17
Beautifully decorated rooms and comfortable accommodations.
Amenities
9.2
Rooftop heated pool and festive lobby decorations.
Value for Money
9.16
Fair prices for excellent service and accommodations.
Food and Beverage
9.21
Delicious food available.
Overall Experience
9.58
Memorable experience with great hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:59

Property Description

Experience the epitome of luxury and convenience at Hotel Monteleone, nestled in the heart of vibrant New Orleans.

Unwind in Style
Pamper yourself at our exquisite spa where you can indulge in rejuvenating massages, body treatments, and facials. Enjoy the serene outdoor pool and state-of-the-art health club, perfect for relaxation and fitness.

Savor Culinary Delights
Dine at Criollo Restaurant, specializing in local cuisine, or take advantage of our 24-hour room service for a luxurious dining experience. Enjoy crafted cocktails at our stylish bar or poolside lounge.

Comfort and Connectivity
Our spacious 570 guestrooms are equipped with modern amenities like flat-screen TVs, refrigerators, and complimentary Wi-Fi, ensuring you stay connected and comfortable during your visit.

Don't miss out on an unforgettable stay—book your getaway at Hotel Monteleone today!

Important information:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

9.4
Based on 621 reviews
Cleanliness: 9.21
Service: 9.98
Location: 9.72
Room Quality: 9.17
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.58
S
ShirleyW198 Family
6
Room is too small for two people
Pros:

The location is great. The pool bar and area are nice. There are no shelves for toiletries in the bathroom. There was one night table next to the bed. The furniture is seriously dilapidated. They tried to upsell a renovated room for $50 per night extra. We were extremely disappointed.

2026-02-28 via Tripadvisor
4
439sheenal NONE
10
Awesome!
Pros:

Very great place and great service. Always keep coming back. Pool was warm. Drinks was great! Door service great! Rooms was clean

2026-02-27 via Tripadvisor
S
Sightseer39506088151 Business
10
Charmig Historic Upscale Hotel in New Orleans
Pros:

Upscale hotel with nice charm. Clean, neat and tidy. Rooms are a bit small but cozy and comfortable. House keeping is exceptional. Front office is efficient. Hotel is ideally located in the French qtr of New Orleans. Definitively recommend the hotel.

2026-02-25 via Tripadvisor
5
528annt NONE Evansville, Indiana
10
Perfect Experience
Pros:

Exceptional amenities and customer service. Head to toe. They took the extra steps to make our stay perfect. We will be back!

2026-02-25 via Tripadvisor
O
O5908TJmichaelv NONE Venice, Florida
10
Double 10
Pros:

Great location for Mardi-Gra and for any event. I have been staying here since 1983 for Mardi-Gra a dozen or so times. Also Thanksgiving. Service and Restaurant are top notch and old world charm is everywhere. I have stayed in a few hotels in the French quarters and the Monteleone is by far the best.

2026-02-23 via Tripadvisor
R
roachcoachtravel Business Randolph, Morris County, New Jersey
8
Charming hotel
Pros:

Stayed here for 3 nights for a conference. It is a very classic looking room with super high ceilings, wall to wall wallpaper, chandeliers, wood molding and balconies overlooking the activity below. The shower water pressure was outrageously strong it was amazing. The hotel itself has kept its old school New Orleans charm, but also modernized its conference spaces where needed.

Only drawbacks are the noise and air con as the guest rooms windows are very old and drafty, I had the heat set to 73 but it never got above 66-67 during a cold snap. Likely not an issue the rest of the year when it's typically humid, but the noise from outside even with windows and curtains closed could keep me up all night. It is New Orleans which is a party town so it comes with territory I suppose.

2026-02-21 via Tripadvisor
G
gypsy-3316 NONE Dallas, Texas
10
Great Hotel for Mardi Gras
Pros:

This is a great hotel. Newly renovated and perfect location in the French Quarter. Walking distance to everything. Staff is great and car park is convenient.

2026-02-20 via Tripadvisor
J
JohnW10174 NONE
10
The best place!
Pros:

Perfect location and beautiful hotel with large, comfortable rooms and exceptionally kind and helpful staff. My family of four stayed in the Iberville Tower 2 bedroom suite with a sofa bed, and it was just right. Two room separated with a partial wall provided space and privacy, and having two bathrooms was wonderful. The location is on Royal one block off Canal, and this makes both for exceptional walking to shopping and restaurants and art galleries and super convenient to watch the parades during the Mardi Gras season with the ability to pop back and forth to the hotel room easily. Royal Street is just gorgeous and fun, and having the hotel right there is just great. It's also just a few blocks to the start of the St. Charles streetcar line which will take you all the way uptown.

2026-02-19 via Tripadvisor
M
margiec842 Family
10
Very elegance
Pros:

Hotel Monteleone stands out for its literary history and classic southern elegance, and sitting at the rotating Carousel Bar inside the hotel added a unique and memorable touch to the stay.

2026-02-19 via Tripadvisor
S
scottsZ2081HH NONE
10
Was a wonderful spot to experience the French Quater during the peak of Mardi Gras season.
Pros:

We attended a conference from Wednesday thru Friday, the week prior to Fat Tuesday, which you can imagine is crazy. The ability of the staff from the garage to the front counter to the room attendants was amazing. Would high recommend to anyone visiting New Orleans.

2026-02-17 via Tripadvisor
B
boilerjenni Couples Cincinnati, Ohio
8
Walkable to everything!
Pros:

This hotel is in the best location in all of New Orleans. Walkable to absolutely everything! Rooms were fine but a little outdated. Carousel Bar inside the hotel is not worth the hype (or the wait).

2026-02-12 via Tripadvisor
M
Mobile00771069594 Couples
10
Great hotel!
Pros:

Great location. Comfortable rooms with great pillows. Concierge Anita could t have been more helpful. Anita was awesome and her restaurant and places to hear jazz recommendations were spot on. Anita helped make our trip a success!

2026-02-12 via Tripadvisor
K
katielI6273XE Friends getaway
10
Excellence Every Time!!
Pros:

I’ve stayed at this hotel many times and each time surpasses the last!! This trip was made extra special by Khiya!! My friend flagged her down to take a picture of us by the pool, and she proceeded to take me on a little ‘photo shoot tour’ of the upstairs area. She posed me in front of the most amazing views and made this tipsy middle aged lady look like a supermodel!! I swear, if I ever make it super wealthy I’m just going to get a room at Hotel Monteleone and just stay there forever!! 10/10 Every!! Single!! Time!! Thank you, Khiya for making this most recent visit so extra super super special!!

2026-02-10 via Tripadvisor
V
vickipm NONE Hernando, Mississippi
10
1st Class Hotel
Pros:

We throughly enjoyed our stay in one of the Hotel Suites.
The Monteleone is first class in every aspect. Have stayed here many times through the years.

2026-02-08 via Tripadvisor
S
Sightseer13723628215 NONE Atlanta, Georgia
10
Great Stay in the French Quarter
Pros:

I only stayed one night, so everything was great! My room was ready early, so I was able to check in and get settled. Blue at the front was so helpful and sweet as well. I would definitely recommend. Plus, the hotel is in the French Quarter, so it was near everything.

2026-02-08 via Tripadvisor
M
marybK1100UZ Solo travel
10
I would go back there again!!!
Pros:

MICHELLE M in housekeeping was excellent--kind and responsive. The hotel staff was all attentive and efficient. Great location. Central, but quiet. Breakfasts --for our Road Scholar group were outstaning--every single dayi!!

2026-02-08 via Tripadvisor
M
M4881LNshaneh NONE
4
Unfortunately, you don’t get what you pay for.
Pros:

Splurged on an upgraded room with a jacuzzi tub. Well it didn’t work and we were only staying two nights. Tub night was planned on night one, concert the next. Needless to say tub night didn’t go as planned.

The tv is from the past. You can’t connect a firestick to it like you can at other hotels. You’re stuck scrolling the guide channel to find something to watch from the 50ish basic cable channels provided.

The carpet stains in the room were next level. They spanned the colors of the rainbow and even had some hard, crusty edges to them. It was interesting. They did provide slippers to wear in the room. This must be why.

We had an amazing experience with a couples massage. The 90 minutes flew by and we felt brand new once when they finished.

If you want to stay in a classic, New Orleans hotel then this is it. The hotel is beautiful. The location couldn’t be better. The staff were so friendly. However, when you’re traveling somewhere new, the room where you rest your head after a busy day is the most important part. And the guest room we were given wasn’t worth the $500 a night we paid.

2026-02-08 via Tripadvisor
D
dkcn NONE Istanbul
10
Amazing Stay
Pros:

We truly enjoyed our stay at Hotel Monteleone
, it was an amazing experience beyond our expectations, especially for our first time in New Orleans.

The overall atmosphere was wonderful, and the staff made a real difference. The door staff were always positive, friendly, and welcoming, and the front office team was consistently helpful and professional.

The rooms and housekeeping team truly deserve recognition, especially for the turndown service and the attention to detail when tidying up the bathroom it’s the small touches that really make the difference.

Special thanks to Emirhan Yılmaz and his team for their outstanding hospitality and support throughout our stay.

We had a fantastic stay and would absolutely recommend Hotel Monteleone to anyone visiting New Orleans. We would love to return

2026-02-07 via Tripadvisor
K
knutsontracie Friends getaway
4
Extremely Disappointing Experience – Would Not Recommend
Pros:

My daughter chose Hotel Monteleone for her wedding guests and reserved a block of approximately 25 rooms, drawn by the hotel’s history, elegance, and reputation. Unfortunately, the experience was problematic from the moment we arrived and caused significant stress during what should have been a joyful weekend.
As we pulled up to the hotel with our truck and trailer, a bellman yelled at us in the crowded street while we were trying to inquire where we could unload our wedding luggage and attire. The confrontation was unnecessary and embarrassing, especially since we were not parking there. He eventually provided unloading instructions calmly—something that could have been done from the start.
We also experienced poor handling of a flower delivery, which had been coordinated with one of their managers via email Instead of our fresh flowers, staff initially delivered wilted poinsettias left over from the holidays. It took nearly three hours and multiple inquiries before our clearly labeled flower boxes were finally located in the coolers, exactly where we had said they would be.
Bar service was another disappointment. Our waitress was rude, would not accommodate multiple payments, and showed no interest in being helpful. A mandatory 20% gratuity was included despite the poor service.
The most serious issue was the lack of water on both Saturday and Sunday of the wedding weekend. This was a major problem for the bride and guests. Some were forced to change rooms, others took cold showers. The hotel did not proactively assist guests or offer compensation—each person had to complain individually. Refunds were inconsistent, did not match what was promised, and took weeks of follow-up. Given the number of rooms booked, the bride should have been fully compensated.
While the managers we worked with prior to arrival were generally professional—and we had positive interactions with the bar and conference managers—the on-site staff was largely rude, inattentive, and unwilling to help.
For an expensive, supposedly luxury hotel, this level of service is unacceptable. Do not waste your money here. There are many better hotels in New Orleans that treat their guests with respect and genuine hospitality.

2026-02-06 via Tripadvisor
B
Bagheera2004 NONE Redondo Beach, California
10
Repeat customer
Pros:

Stayed here multiple times and never disappointed. Location is ideal. Rooms are good size and well decorated. Staff is friendly and helpful. This is my first choice when visiting NOLA.

2026-02-05 via Tripadvisor