The Warwick Hotel Rittenhouse Square Philadelphia

Hotels
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Tribute Portfolio
8 (1694 reviews)
220 South 17th Street , Philadelphia , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Incredible room size
Cons:
Poor room cleanliness
Rude service at times
Outdated facilities

Categories

Cleanliness
7.21
Several mentions of poor room and bathroom conditions.
Service
8.18
Mixed reviews with some praise for staff, but a report of rudeness.
Location
9.72
Consistently praised for its great location.
Room Quality
6.67
Multiple issues noted with room condition, outdated furniture, and odors.
Amenities
8.2
Amenities not specifically mentioned, but common areas viewed positively.
Value for Money
6.66
Concerns raised about the value for the cost, especially regarding room quality.
Food and Beverage
8.71
Not mentioned, default to target overall rating.
Overall Experience
8.68
General sentiment balances positives and negatives, average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:22

Property Description

Luxurious Accommodations
Indulge in comfort at The Warwick Hotel Rittenhouse Square Philadelphia, with spacious rooms featuring modern amenities like flat-screen TVs and ergonomic work desks.

Culinary Delights
Savor a diverse culinary experience with three unique on-site restaurants, each offering a distinct ambiance and menu curated by renowned chefs.

Convenient Facilities
Stay productive with 24-hour access to the business center and keep fit in the well-equipped gym with personal TV screens.

Experience elegance and convenience in the heart of Philadelphia at The Warwick Hotel Rittenhouse Square.

Important information:

Please note that the only pets accepted are dogs weighing up to 22.6 kg. A fee will be assessed. Contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

8
Based on 1694 reviews
Cleanliness: 7.21
Service: 8.18
Location: 9.72
Room Quality: 6.67
Amenities: 8.2
Value for Money: 6.66
Food and Beverage: 8.71
Overall Experience: 8.68
A
Alison • family_with_children • us
6
Pros:

This used to be my favorite hotel in all of Philadelphia. I stayed here several times a year when visiting friends and family in the area. However, this stay was not great. The furniture was so dingy and banged up. Then, we had a leak in the bathroom. It is probably because they plan to remodel and have changed hands to Marriott. I personally hate Marriott so I am now done with The Warwick. We had a good run.

Cons:

Furniture was chipped, damaged, and overall worn. Toilet leaked on floor. Taken over by Marriott which is a chain I dislike 👎

2026-02-23 • via Nuitee
N
npieratt • Business • Hollywood, Broward County, Florida
4
Mediocre at Best - Ready for it’s renovation
Pros:

Mediocre at Best! Once we arrived, we found out that the hotel is getting ready for renovations. That wasn’t really the issues. With snow and ice a week after the storm, there was barely a 18” wide path to get out of a car to the sidewalk and steps. The bellman gets to you after you are almost to or from the Lyft. The rug in front of the elevator gets stuck in the wheels of the luggage, thus a safety issue. Really the issues beyond dated and tired are those of safety for an elderly or handicapped guest. Combined that with the main restaurant not being opened on Mondays, and that is why we stayed there not to have to get out except for a doctor’s visit. At the point we learned that prior to check in, we couldn’t cancel without penalty.

Bottom line, it may become worthy of Marriott Brand status, but not at this time.

2026-02-03 • via Tripadvisor
4
417qz • Business • Detroit, Michigan
2
Worn out, dirty hotel that has NOT been renovated!
Pros:

This hotel is a worn out dump. I hadn’t stayed here for several years because of that fact and despite it having a fantastic location. Furniture is worn out with desk top wood bubbling and cracking, panels falling off the walls, etc., plus it is pretty dirty everywhere you look. However, Marriott bought the property and they claim on their website the place has been thoroughly renovated, new rooms, etc., etc., etc. They’ve been saying that for a year or two now, so I finally decided to try the place again thinking Marriott is a reputable company so it must be true. Nope. They flat out lied about everything. NOT A SINGLE ROOM HAS BEEN RENOVATED. How do I know? Because the front desk told me so. Plus, now the gym is unavailable as the equipment is all out of order, BUT it is being renovated as well. DO NOT STAY HERE. Marriott is lying, this place has not and is not being renovated and it genuinely is the exact same worn out s—thole (worn out, broken, dirty, etc., everywhere) it was several years ago, only worse now because it is several years older. I won’t trust Marriott again, and shame on me for ignoring all the negative reviews about this hotel on their own website!

2026-01-27 • via Tripadvisor
D
Dana • couple • us
6
Been staying here for the last 29 years on our anniversary scenic go through many changes and I really hope now that Mar
Pros:

The location is perfect

Cons:

They took away all of the original aesthetics, placed it with modern. But I understand their remodeling, even the rooms which desperately need it.

2026-01-22 • via Nuitee
R
Rick • solo_traveller • us
8
2026-01-20 • via Nuitee
S
SHANE • solo_traveller • au
8
2026-01-19 • via Nuitee
C
Chris • couple • us
2
Staff was decent
Pros:

Location

Cons:

Ceiling was cracking
Rug was dirty
Rust on the drain in the bathroom
Chipped/marked up furniture

2026-01-19 • via Nuitee
G
Gary • extended_group • gb
7
Pros:

Clean and well located

Cons:

Shower was cold each morning

2026-01-19 • via Nuitee
V
vernon • couple • us
1
Pros:

No breakfast
Good location

Cons:

Bath dub backing up when showering
Ice machine broken
No cable

2026-01-19 • via Nuitee
R
Richard • couple • us
3
The worst hotel experience in the US! Way overpriced!! Not worth the money!!
Pros:

The location was convenient.

Cons:

The furniture was worn in the lobby and room, scraped and with stuffing coming out. The carpet was filthy! The towels were stained and mismatched! The bathroom was very cramped.

2026-01-19 • via Nuitee
T
Tracy • couple • us
5
To be homest, I expected better. Like I stated previously, the room was just “okay” I expected more from a hotel in Rit
Pros:

The lobby was beautiful.
Good location.

Cons:

The room was sub par.
The room did not look like the picture.
Toiletries were small and not enough for 2 people. Bathroom was dated and the patch job in the shower was horrible.
Also, 50.00 dollars for parking was insane. You spend a lot of money to stay at the hotel and parking can not even be included?

2026-01-19 • via Nuitee
G
Gabriel • solo_traveller • us
10
2026-01-19 • via Nuitee
J
Jessica • solo_traveller • us
4
VERY run down in need of a refresh
Pros:

Lovation was decent, staff was nice, coffee shop was really good

Cons:

Place was completely run down in my opinion (except for the lobby, which was super nice!), the rooms were so shabby, the bathrub was peeling paint, the beds were so old and springy, the furnture old. For what was paid per night, it was def not what I expected at all. It was clean, but I will find another place next time.

2026-01-19 • via Nuitee
J
John • couple • us
10
2026-01-15 • via Nuitee
K
Karen • couple • us
8
Not impressed
Pros:

Location

Cons:

The room
Bathroom was a mess and the ceiling too

2025-12-29 • via Nuitee
G
German • solo_traveller • us
10
2025-12-26 • via Nuitee
A
Adrienne • couple • us
1
Horrible I love the history of this building but they have beyond let it go.many other places in this price range and ne
Pros:

The location and nothing more

Cons:

I recently stayed at The Warwick Hotel Rittenhouse Square and encountered a number of serious issues that I believe fall well below expected standards.
1. Room Condition: My assigned room was severely outdated: the furniture appeared dilapidated and poorly repaired, the bed linens did not properly fit the mattress, and the ceiling displayed obvious water damage. Overall, the room’s condition did not reflect the quality promised by the hotel.
2. Fire Alarm Evacuation & Staff Response: On the morning of [insert date], around 9:00 a.m., a fire alarm blared across the building, prompting an evacuation. The fire exits were not clearly marked, and—most concerning—the lobby staff provided no guidance or explanation. There was no communication about whether there was an actual emergency, nor instructions on where or when guests could return safely. The complete lack of professionalism and communication was alarming and unacceptable under any circumstances.

3. Parking on your website states parking costs $50 and I was charged $75

Given these circumstances — particularly the safety issue and poor facility maintenance — I expect that this matter will be reviewed thoroughly. I request a prompt investigation and a fair resolution.

I appreciate your prompt attention to these serious concerns.

2025-12-03 • via Nuitee
C
Carole • couple • us
6
Pros:

Good location but didn’t know of the buyout

Cons:

Evening desk clerk on Thursday late afternoon- very rude and no nameplate worn

2025-12-03 • via Nuitee
D
deliveryts • Family • Boston, Massachusetts
6
Warwick Hotel stay.
Pros:

This hotel was recently added to the Marriott portfolio. We checked in without knowing it was being renovated. It was indeed in need of renovation. The lobby area is terrific but the rooms themselves are dated and cramped. Would not recommend this place until completion of work. The best thing about it is the proximity to Rittenhouse Square, shops, restaurants, etc. James at the front desk was helpful taking care of a problem with cold water in our shower. And Steve the bellman was a gentleman and helpful as well.

2025-11-13 • via Tripadvisor
J
Janet • family_with_children • us
10
2025-11-13 • via Nuitee