Taj Campton Place

Everything was very good!!!

Great location, courteous staff, great restaurant, great bargain on room

Excellent hotel and wonderful staff. The cleaning staff did a brilliant job!

I had high expectations for this hotel based on its five-star reputation and prime location which is close to china town, etc. but the service fell short in some areas. The arrival experience was underwhelming. There was no doorman or bell staff to greet guests or assist with luggage, even though parking is off-site. At check-in, the front desk staff was efficient but not particularly warm or welcoming (with exception with John who assisted us). A friendly greeting or small hospitality gesture, such as offering water, would have gone a long way in making guests feel valued.

Breakfast is great and customer service is excellent, shoutout to Elijio. No pool on site, but the view of the workout room is nice.

Another disappointment was the additional service charges. Even for small in-room requests, the hotel charges approximately $10 for delivery or service, which feels excessive considering the room rates and luxury branding. While the property itself is beautiful and the location is excellent, the level of hospitality did not match what I expect from a five-star hotel. Again, this is exception with John and front desk guy who lent me scissors. The front desk guy who checked us in maybe needs more training for warmer customer service. Overall, we had a nice stay.

The Cleanness and location

Gorgeous hotel, we included both the dinner and the breakfast in this stay. Amazing staff, fantastic food, and very comfortable room. Had small issue with the bathtub and they upgraded us to a suite, and were lovely about the whole thing. Will return for sure.

The staff were exceptional and they offered me an affordable upgrade on checking in. The rooms were exceptional and all the service staff were extremely nice and helpful.

Stayed with my family at Taj Campton for 4 days in May 2026
The location of the hotel is perfect, right at union square..
We had a wonderful experience with a lot of personalised service from Gursharan at the front desk, Abhishek in the restaurant, head chef George Thomas and the GM Pulkesin Mohan
The whole Taj team makes sure that one feels at home.. away from home
The food at the Bombay Brasserie restaurant was very nice
Breakfast was excellent too
All our needs were taken care of ..
All this Tajness makes the group stand out amongst the competition

Very disappointed with my experience at Taj Campton Place. For a luxury Taj property, the guest service expectations were not met.

* The kitchen closes around 9:30 PM, so getting dinner after that is practically impossible.
* On Sunday and Monday, their signature Indian restaurant remains closed, which was especially disappointing for guests expecting Indian food from a Taj hotel.
* Even for small in-room requests, the hotel charges around $10 delivery/service fees, which feels excessive.

The location is good, but the overall hospitality and food availability were not what I expected from the Taj brand.

Location

We were there for 4 nights from April 29th to May 3rd. We stayed in a junior Suite so it was more comfortable for us which was like 2 adults and 1 kid. We had complimentary breakfast at their restaurant which was Bombay brassiere. Centrally located at Union square, the property is walking distance to most places in downtown San Francisco. We had a very good experience with all the staff members but Gursharan at the front office went an extra mile to help with transportation and other details. All in all a good trip.

Gute Lage im Stadtviertel Union Square. Zahlreiche Einkaufsläden in der Nähe, gutes Angebot an verschiedenen Restaurants.
Sehr saubere Zimmer (wurden täglich 2x gereinigt), sehr zuvorkommendes, hilfsbereites und freundliches Personal.
Frühstücksbuffet lässt keine Wünsche offen (wurde in der Buchung inklusive gebucht), ein zusätzliches Angebot ab Karte war dabei.

Best stay ever! The staff, from the front desk to the Bistro to the valet, second to none. So willing to help and go above and beyond. Made me feel special Perfectly located in Union Square. For a solo traveler, felt very secure in the neighborhood. Additionally, Taj Campton has measures in place to further make you feel secure. Self parked for $35/night versus $80 valet. Parked at the White House Parking, quick walk and recommended by the hotel. Short walk to Market Street (20 minutes to the Ferry Bldg) and China Town. Room was lovely. Spacious, bright and clean. Comfy bed with soft linens and great pillows. Bathroom was well appointed (hair dryer, shampoo, lots of towels) Super quiet. This is my new favorite hotel in the City and I will definitely be staying again! Website has discounted offers that I took advantage of that made my stay fairly economical. Ate at the Bistro for late dinner - excellent. Wonderful bartender. Also had breakfast. Yum! (I am a frequent traveler to SF)

El alojamiento es 4 estrellas. No es 5 como indica. Sin embargo es un excelente hotel para alojarse por su ubicación. El servicio y atención es de primera. El mobiliario de las habitaciones tienen unos años pero no deja de ser una habitación cómoda y cálida