Warwick Grand-Place Brussels

Hotels
Warwick All
8.4 (317 reviews)
Rue Duquesnoy 5-7, Brussels, 1000 , Brussels , BE

Pets allowed

Facilities

Meeting rooms
Fitness facilities
Comprehensive recycling policy
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Excellent service from staff, especially Ashraf
Great location with beautiful views
Cons:
Wet carpet smell in one room
Slight issues with cleanliness mentioned

Categories

Cleanliness
7.48
Wet carpet smell mentioned; cleanliness impacted by room issue.
Service
8.95
Exceptional service highlighted, particularly by Ashraf.
Location
8.99
Excellent location near the train station and major attractions.
Room Quality
7.94
Clean rooms overall, but wet carpet smell noted in one instance.
Amenities
8.47
Rooftop bar and cocktails positively mentioned; good amenities.
Value for Money
8.43
Good value indicated with breakfast matched to rate.
Food and Beverage
8.48
Positive mentions of cocktails and rooftop bar experience.
Overall Experience
8.45
Generally positive experiences highlighted across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:47

Property Description

Luxurious Amenities
Indulge in the sauna, fitness center, and complimentary Wi-Fi of this 4-star hotel. Enjoy the convenience of 24-hour room service and childcare services while savoring a delicious meal at the onsite restaurant.

Elegant Accommodations
Relax in one of the 267 guestrooms with Smart TVs and designer toiletries. Stay connected with free wireless internet and unwind in comfort after exploring nearby attractions like La Grand Place and Manneken Pis Statue.

Convenient Location
Located in the heart of Brussels, this hotel is a short walk from Galeries Royales Saint-Hubert and Brussels City Hall. With event facilities, a bar/lounge, and airport proximity, Warwick Brussels is the perfect choice for your stay.

Book at Warwick Brussels for a luxurious and centrally located stay in Brussels.

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

8.4
Based on 317 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.45
T
Travel00068935247 Solo travel Chuo, Tokyo, Tokyo Prefecture, Kanto
10
good place
Pros:

Mr.Ashraf is a amazing guy.
good service.

2026-02-28 via Tripadvisor
O
Odyssey49437059558 Couples
10
I am happy as service by mr Ashraf
Pros:

I am very happy to visit rooftop restaurant and service by mr ashraf is very good and I am surprised only one person run all restaurant serving. All are very good

2026-02-26 via Tripadvisor
J
joz307 Friends getaway
10
Rooftop
Pros:

Very good thx to the rooftop and Ashraf's services

2026-02-22 via Tripadvisor
J
jonathanvH3087EV Friends getaway
10
Good experience
Pros:

Unbelievable experience in Brussels with Ashraf! Best service ever had in this place !

2026-02-21 via Tripadvisor
K
kristofl2026 Couples
8
Weekend away
Pros:

The stay was pleasant and the staff was friendly and accommodating. The secret rooftop bar was a lifesaver because the weather was bad and we did not have to go into town to have a drink.
Special thanx to Ashraf for his hospitality and kind service. Cocktails were great!

2026-02-21 via Tripadvisor
A
alexandraiT6511LO Friends getaway
10
Great drinks
Pros:

Amazing atmosphere, friendly staff. Ashraf helped us choose the perfect drinks.

2026-02-20 via Tripadvisor
M
mirandarD8702KO Friends getaway
10
best service
Pros:

Ashraf the best, he was so nice with us🥰

2026-02-20 via Tripadvisor
C
Coastal18440022051 Family Tienen, Flemish Brabant Province
10
Rooftop service by Ashraf
Pros:

Thank you for the excellent service, Ashraf. Excellent and very friendly service at a very crowded rooftop bar!

2026-02-19 via Tripadvisor
J
janu0 Friends getaway
10
One night in Brussels
Pros:

Secret rooftop bar drinks were amazing. I got the Cosmo matcha made by Ashraf the bartender who is amazing at his craft. The hotel was nice and clean and staff was friendly. It was in a great location

2026-02-17 via Tripadvisor
M
mayabH2762MN Couples
8
Ideas for the perfect date
Pros:

We had the best experience ever at the rooftop. The bar attender the sweetest one. He proposed us plenty of drinks and made us comfortable.

2026-02-16 via Tripadvisor
P
PEGRIFFITHS Family
10
Great service at the Rooftop bar
Pros:

Great service from Ashraf in the Secret Rooftop bar

2026-02-14 via Tripadvisor
A
ayaeS7370VO Solo travel
10
excellent service from Achraf!
Pros:

Excellent service from the rooftop server/barman ACHRAF, so nice and attentive, even remembered my order at my second visit. Loved it ! will definitely come back more often.
thank you so much .

2026-02-13 via Tripadvisor
V
Voyager31943063767 Business
2
Hold your pre authority after checkout and dont reply to emails
Pros:

Nice hotel but they take a pre authorisation on arrival as many hotels do but then they do not release it, when you email them you get ignored so stay out of pocket. Just watch out on this

2026-02-09 via Tripadvisor
1
157samyk Couples
10
Ashraf the best bartender !
Pros:

Ashraf is the loveliest bartender! He made amazing drinks, the customer service was top tier! Additionally, he gave some good recommendations for drinks and about the hotel, which did not disappoint.

2026-02-04 via Tripadvisor
S
samanthamH497LY Couples
10
Romantic drink on a rooftop bar
Pros:

Had a delicious cocktail in the rooftop bar. Ashraf served us and was really nice and funny. Views were lovely. Atmosphere was cosy and chilled. Highly recommend.

2026-02-04 via Tripadvisor
S
S9932CZjamesm Couples Chatham, Kent, England
10
Top bar man.
Pros:

The wife and I went to the roof top bar and Ashraf served us. Highly professional and helped us with choice of drinks. He mad us laugh and made us feel welcome. Great service.

2026-02-04 via Tripadvisor
E
erichV3779IZ Solo travel
8
great staff
Pros:

Hotel is fine; perhaps a bit expensive for what we get, but complaints are minor. The staff stand out. Front desk helped navigate payment issues and unrecognised cards. Ashraf at the top floor hotel bar was excellent, really attentive and going the extra distance to ensure the best night for everyone. Room cleaning took extra care to respect items left out, yet leave everything lovely. The staff shine.

2026-01-31 via Tripadvisor
I
InesAlmeida1 Solo travel Queluz, Sintra Municipality, Lisbon District, Central Portugal
10
chill time with a nice view
Pros:

Nice atmosphere at the “secret” rooftop with a great view to the Brussels city hall and very nice cocktails from Ashraf!
Would do again!

2026-01-30 via Tripadvisor
M
michaeln352 Solo travel Saint Paul, Minnesota
10
I Recommend the Warwick Brussels
Pros:

I just spent a solo week at the Warwick in Brussels and it was a great experience. The location of the hotel could not be better and I really enjoyed being able to walk to restaurants, stores and historical sites. The staff was exceptional from the minute that I checked in until the time of check out. The Concierge was very helpful when I asked for restaurant suggestions and a car service to get me to Bastogne and the Warwick has quite possibly the most pleasant housekeeper I have ever encountered. It was uncanny how every time I left my room in the morning, Rosemin was in the hallway to greet me with her infectious smile! All in all, I definitely recommend the Warwick.

2026-01-26 via Tripadvisor
4
462truew Couples Melbourne, Victoria
10
Wow, Beautiful, Friendly and Welcoming
Pros:

Wow, for a smaller hotel, it does it so well. From the moment we walked in very felt welcomed into this beautiful decorated hotel. As an older couple we could see the decor is not tired treat is the style, old world wealth style. The ambience in the breakfast and bistro is outstanding. The junior suite so comfortable, quiet and warm. Rosemin, the cleaner, made our stay truly welcoming and feeling like at home. She went out of her way to make us feel nothing was too much for her. I have never in all my travels worldwide experience just a friendly and helpful cleaner. Big plus for this hotel is to have her working there.
The staff were expressly friendly in the breakfast were just amazing, friendly and welcoming.
The reception and concierge staff were also amazing and also helped whenever they could.
Big tick for this hotel. We will certainly look for the Warwick chain of hotels in future and would have no problems staying at this hotel Brussels again.
We have stayed at several hotels in Brussels and even the close by hotel if 5 stars doesn’t come near this amazing hotel.

2026-01-22 via Tripadvisor