Warwick Grand-Place Brussels

Hotels
Warwick All
8.4 (317 reviews)
Rue Duquesnoy 5-7, Brussels, 1000 , Brussels , BE

Pets allowed

Facilities

Meeting rooms
Fitness facilities
Comprehensive recycling policy
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Excellent service from staff, especially Ashraf
Great location with beautiful views
Cons:
Wet carpet smell in one room
Slight issues with cleanliness mentioned

Categories

Cleanliness
7.48
Wet carpet smell mentioned; cleanliness impacted by room issue.
Service
8.95
Exceptional service highlighted, particularly by Ashraf.
Location
8.99
Excellent location near the train station and major attractions.
Room Quality
7.94
Clean rooms overall, but wet carpet smell noted in one instance.
Amenities
8.47
Rooftop bar and cocktails positively mentioned; good amenities.
Value for Money
8.43
Good value indicated with breakfast matched to rate.
Food and Beverage
8.48
Positive mentions of cocktails and rooftop bar experience.
Overall Experience
8.45
Generally positive experiences highlighted across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:47

Property Description

Luxurious Amenities
Indulge in the sauna, fitness center, and complimentary Wi-Fi of this 4-star hotel. Enjoy the convenience of 24-hour room service and childcare services while savoring a delicious meal at the onsite restaurant.

Elegant Accommodations
Relax in one of the 267 guestrooms with Smart TVs and designer toiletries. Stay connected with free wireless internet and unwind in comfort after exploring nearby attractions like La Grand Place and Manneken Pis Statue.

Convenient Location
Located in the heart of Brussels, this hotel is a short walk from Galeries Royales Saint-Hubert and Brussels City Hall. With event facilities, a bar/lounge, and airport proximity, Warwick Brussels is the perfect choice for your stay.

Book at Warwick Brussels for a luxurious and centrally located stay in Brussels.

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

8.4
Based on 317 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.45
C
Cheesecakemuimui Solo travel
10
Nice rooftop bar
Pros:

I stayed here for some nights. The location of the hotel is good. I went to the rooftop bar for happy hour and asked Ashraf to help taking photos haha he was nice and helpful.

2026-04-10 via Tripadvisor
1
109floreb Family
10
Waiter
Pros:

I had an amazing time there with my family.
Ashraf is the best waiter !!

2026-04-09 via Tripadvisor
S
sanaam343 Friends getaway
10
ASHRAF BEST BARMAN
Pros:

Ashraf was very nice and provided an amazing service. it was such a lovely experience, I would definitely come back, thank you so much! shoutout to him

2026-04-06 via Tripadvisor
A
Adventure52245904228 Solo travel
10
Au top
Pros:

Astral au rooftop !! Sympa convivial.. Le boss

2026-04-06 via Tripadvisor
J
j3ss5 Couples Isle of Man
10
Idyllic and Central
Pros:

The Warwick is the first stop of many on our honeymoon across Europe. We were delighted with the service we received which included a very thoughtful welcome package.

The hotel is clean, warm and quiet and the rooftop bar is a must visit especially in the sunshine/sunset. We did have dinner up there one night with a cocktail and it was 10/10.

The location of the hotel is a couple of minutes walk away from the central train station and meeting points for tours that take you to Bruges etc.

Would really recommend this hotel.

2026-04-05 via Tripadvisor
T
torig902 Business Manchester, Greater Manchester, England
10
Excellent
Pros:

Excellent, we came on a work trip and had recommended this place and we were not dissapointed. Our server ashraf was brilliant. His customer service is exemplary. Really friendly and funny, not just to us but to all the customers in the bar. He is a great asset to the hotel. Thanks so mush ashraf! X

2026-04-03 via Tripadvisor
T
Trek07785839611 Friends getaway
10
A vibrant summer terrace scene with cocktails and good company.
Pros:

Thanks Ashraf for the great service! We really enjoyed our tasty cocktails at the lovely terras! We will come back:)

2026-04-02 via Tripadvisor
D
djK5093OD Friends getaway
10
Secret Rooftop bar
Pros:

During our stay at the Warwick a visit to the Secret Rooftop bar is a must. The bartender Ashraf makes the best drinks!! And the view is amazing.

2026-03-29 via Tripadvisor
S
Sherpa654617 Friends getaway
10
Great staff
Pros:

Very accommodating. Beautiful view. Friendly and helpful staff including Ashraf and Victoria. They were great!

2026-03-28 via Tripadvisor
K
KevenO_13 Couples Prairie Village, Kansas
8
Great centrally located hotel for a quick visit to Brussels.
Pros:

Really liked this hotel. We took the train into Brussels Central station and it was a short walk. Cobblestones make it seem longer to be fair. Staff was very attentive and helpful. Room was nice and clean. This is a modern hotel so if you want something a little less rustic, this is a great spot. It is very close to the major sites but far enough away that it is quiet and restful.

2026-03-28 via Tripadvisor
F
Fotheringay01 Friends getaway London, England
8
When I get to Warwick
Pros:

Excellently situated in the Centraal area of Brussels; the Warwick is a higher-end midrange hotel that does its thing with quiet efficiency and stylish, well mannered service, leaving its patrons relaxed and comforted. Standard rooms are spacious, if not expansive, and fittings chic, if not luxurious. Our deal included breakfast, and the quality and range of the continental option was excellent. There was also a hot buffet, but like every hotel, at any price point, too large to offer cooked to order; there is always some element of Russian Roulette as to how long the food has been out for. The hotel offers guests complimentary use of a pool table, which is a great way to relax before heading to the 6th floor cocktail lounge and rooftop seating area, with its superb views across the city. House specials particularly recommended. This was our 2nd stay at the Warwick and will not be our last.

2026-03-27 via Tripadvisor
M
Milatoureu Business
10
Absolutely marvellous experience!
Pros:

The staff at the hotel are gorgeous and the secret rooftop are incredible view.

ASHRAF, de friendly barman It made me feel like a queen 👸
Thank you very very much

Obrigada
😊
X

2026-03-24 via Tripadvisor
M
MJMPhoenix Couples
10
Exemplary Service!
Pros:

This hotel was excellent in all respects, particularly when it came to location and SERVICE. We experienced probably the best example of exemplary service we have ever had here. We visited Brussels during a nationwide train strike and were careful to leave extra time to get a taxi to Brussels-Midi. As we were checking out, the doorman named David asked if we needed help. When he learned that we needed a taxi, David informed us that all taxis and Ubers were extremely backed up with everyone trying to get to the station at once. He suggested that a train trip to the station would be quick and easy. We had never used the Metro in Brussels, but we hesitantly agreed as we could not afford to miss our train. David sensed our hesitancy and suddenly said "I will take you"! David grabbed both of our roller bags and HEADED DOWN THE STREET! He rolled our bags several hundred meters to a station that we didn't even know existed! He carried both our bags down a steep set of stairs to the ticket kiosk. HE BOUGHT OUR TICKETS FOR US and I'm quite certain we would never have figured out that machine on our own! Then David grabbed our bags and OFF HE WENT TO OUR TRAIN PLATFORM. Within one minute, our train was approaching. David waited with us and ACTUALLY CARRIED OUR BAGS ON TO THE TRAIN WHEN THE DOOR OPENED! Within 5 minutes, we were stepping off the train at Bussels-Midi! THANK YOU for the best example of service that we've ever seen, David!!

2026-03-21 via Tripadvisor
T
T3883NYrachels Friends getaway
10
Amazing Service, Views & Drinks at the Secret Rooftop Bar
Pros:

Was not a hotel guest, but had the best time at the Secret Rooftop Bar - great cocktails and amazing views of the Grand Place! We especially loved the jokes and kindness from our bartender, Ashraf (would go back just him!). Definitely recommend!

2026-03-16 via Tripadvisor
P
patrickpO4481XE Friends getaway
10
Amazing
Pros:

Ashraf was the best! Great view and location, perfect service 10/10!

2026-03-14 via Tripadvisor
S
Sunshine607927 Friends getaway
10
Ashraf in the rooftop bar was a great waiter
Pros:

A lovely time in the rooftop bar

2026-03-13 via Tripadvisor
L
LindyH2O Solo travel Spokane, Washington
10
ASHRAF Rocks!
Pros:

ASHRAF is the best. Roof top is the best. I love the Warwick Hotel. Thank you for having ASHRAF as an employee. He was in Chutneys when we dined. We then saw him on the rooftop. He made our experience soooooo much better. ❣️

2026-03-07 via Tripadvisor
_
_Y5682TS Family
10
Had the best time
Pros:

The coctails in the were amazing and the staff, especially Ashraf was so polite and warming. I would definitely recommend to go there if you want to see Brussels from uptop (but go there early, it tends to get full quickly)

2026-03-07 via Tripadvisor
5
500bv Friends getaway
10
Best experience
Pros:

Great service from Ashraf. Very friendly, attentive and professional. He made the atmosphere feel welcoming and comfortable. His positive attitude made the whole experience much more pleasant. It’s rare to meet someone who brings such warmth and professionalism at the same time. Thank you for the excellent hospitality!

2026-03-06 via Tripadvisor
T
Travel00068935247 Solo travel Chuo, Tokyo, Tokyo Prefecture, Kanto
10
good place
Pros:

Mr.Ashraf is a amazing guy.
good service.

2026-02-28 via Tripadvisor