Warwick Grand-Place Brussels

Hotels
Warwick All
8.4 (317 reviews)
Rue Duquesnoy 5-7, Brussels, 1000 , Brussels , BE

Pets allowed

Facilities

Meeting rooms
Fitness facilities
Comprehensive recycling policy
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Excellent service from staff, especially Ashraf
Great location with beautiful views
Cons:
Wet carpet smell in one room
Slight issues with cleanliness mentioned

Categories

Cleanliness
7.48
Wet carpet smell mentioned; cleanliness impacted by room issue.
Service
8.95
Exceptional service highlighted, particularly by Ashraf.
Location
8.99
Excellent location near the train station and major attractions.
Room Quality
7.94
Clean rooms overall, but wet carpet smell noted in one instance.
Amenities
8.47
Rooftop bar and cocktails positively mentioned; good amenities.
Value for Money
8.43
Good value indicated with breakfast matched to rate.
Food and Beverage
8.48
Positive mentions of cocktails and rooftop bar experience.
Overall Experience
8.45
Generally positive experiences highlighted across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:47

Property Description

Luxurious Amenities
Indulge in the sauna, fitness center, and complimentary Wi-Fi of this 4-star hotel. Enjoy the convenience of 24-hour room service and childcare services while savoring a delicious meal at the onsite restaurant.

Elegant Accommodations
Relax in one of the 267 guestrooms with Smart TVs and designer toiletries. Stay connected with free wireless internet and unwind in comfort after exploring nearby attractions like La Grand Place and Manneken Pis Statue.

Convenient Location
Located in the heart of Brussels, this hotel is a short walk from Galeries Royales Saint-Hubert and Brussels City Hall. With event facilities, a bar/lounge, and airport proximity, Warwick Brussels is the perfect choice for your stay.

Book at Warwick Brussels for a luxurious and centrally located stay in Brussels.

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

8.4
Based on 317 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.45
V
Voyager31943063767 Business
2
Hold your pre authority after checkout and dont reply to emails
Pros:

Nice hotel but they take a pre authorisation on arrival as many hotels do but then they do not release it, when you email them you get ignored so stay out of pocket. Just watch out on this

2026-02-09 via Tripadvisor
1
157samyk Couples
10
Ashraf the best bartender !
Pros:

Ashraf is the loveliest bartender! He made amazing drinks, the customer service was top tier! Additionally, he gave some good recommendations for drinks and about the hotel, which did not disappoint.

2026-02-04 via Tripadvisor
S
samanthamH497LY Couples
10
Romantic drink on a rooftop bar
Pros:

Had a delicious cocktail in the rooftop bar. Ashraf served us and was really nice and funny. Views were lovely. Atmosphere was cosy and chilled. Highly recommend.

2026-02-04 via Tripadvisor
S
S9932CZjamesm Couples Chatham, Kent, England
10
Top bar man.
Pros:

The wife and I went to the roof top bar and Ashraf served us. Highly professional and helped us with choice of drinks. He mad us laugh and made us feel welcome. Great service.

2026-02-04 via Tripadvisor
E
erichV3779IZ Solo travel
8
great staff
Pros:

Hotel is fine; perhaps a bit expensive for what we get, but complaints are minor. The staff stand out. Front desk helped navigate payment issues and unrecognised cards. Ashraf at the top floor hotel bar was excellent, really attentive and going the extra distance to ensure the best night for everyone. Room cleaning took extra care to respect items left out, yet leave everything lovely. The staff shine.

2026-01-31 via Tripadvisor
I
InesAlmeida1 Solo travel Queluz, Sintra Municipality, Lisbon District, Central Portugal
10
chill time with a nice view
Pros:

Nice atmosphere at the “secret” rooftop with a great view to the Brussels city hall and very nice cocktails from Ashraf!
Would do again!

2026-01-30 via Tripadvisor
M
michaeln352 Solo travel Saint Paul, Minnesota
10
I Recommend the Warwick Brussels
Pros:

I just spent a solo week at the Warwick in Brussels and it was a great experience. The location of the hotel could not be better and I really enjoyed being able to walk to restaurants, stores and historical sites. The staff was exceptional from the minute that I checked in until the time of check out. The Concierge was very helpful when I asked for restaurant suggestions and a car service to get me to Bastogne and the Warwick has quite possibly the most pleasant housekeeper I have ever encountered. It was uncanny how every time I left my room in the morning, Rosemin was in the hallway to greet me with her infectious smile! All in all, I definitely recommend the Warwick.

2026-01-26 via Tripadvisor
4
462truew Couples Melbourne, Victoria
10
Wow, Beautiful, Friendly and Welcoming
Pros:

Wow, for a smaller hotel, it does it so well. From the moment we walked in very felt welcomed into this beautiful decorated hotel. As an older couple we could see the decor is not tired treat is the style, old world wealth style. The ambience in the breakfast and bistro is outstanding. The junior suite so comfortable, quiet and warm. Rosemin, the cleaner, made our stay truly welcoming and feeling like at home. She went out of her way to make us feel nothing was too much for her. I have never in all my travels worldwide experience just a friendly and helpful cleaner. Big plus for this hotel is to have her working there.
The staff were expressly friendly in the breakfast were just amazing, friendly and welcoming.
The reception and concierge staff were also amazing and also helped whenever they could.
Big tick for this hotel. We will certainly look for the Warwick chain of hotels in future and would have no problems staying at this hotel Brussels again.
We have stayed at several hotels in Brussels and even the close by hotel if 5 stars doesn’t come near this amazing hotel.

2026-01-22 via Tripadvisor
9
903hasmik_d Family
4
Never will go again
Pros:

I was there with my husband and our 2-year-old baby. First of all, the bed sheets were dirty, and the bathroom had a lot of mold, as if no one had cleaned it for years. Then the water in the bathroom did not stop running all night. we was lucky to stay there only for one night
only the one thing was good the location

2026-01-19 via Tripadvisor
W
winos60 Couples Myrtleford, Victoria
10
Warwick hotel ideally located
Pros:

I spent 2 nights at the Warwick hotel in a top floor suite having been upgraded from a junior suite. Whilst the room wasn't large it was very comfortable and quiet, sure the rooms could do with a refurbishment. Breakfast was ok no complaints just a bit bland.

The hotel is ideally located with a short stroll from the ordinary precint of the station and near the Grand Place and pissing boy statue. Short walk to the Magritte musuem and plenty of chocolate shops and restaurants to choose from near the hotel.
Be ware that Brussels isn't the most attractive European city and has many warnings about pickpocets.
I'd recommend the Warwick and the staff were helpful.

2026-01-11 via Tripadvisor
M
Meander13237530963 Solo travel
10
A Bar with a View!
Pros:

Nice, moderately priced hotel in a great location. Unbelievable roof-top bar/restaurant with great views & vistas & nice people to meet.

2026-01-03 via Tripadvisor
X
X7485AAmelissac Couples
8
Very good
Pros:

Excellent location near the train station. The staff was very friendly. We had an issue because our room had a wet carpet smell with a slight floral scent, which was honestly intolerable. I requested a room change and they quickly accommodated us. After that, the stay was pleasant.

2025-12-31 via Tripadvisor
M
mohamedkY7125OU Friends getaway
10
Exceptional Service, Unforgettable Experience
Pros:

An outstanding experience on a beautiful rooftop, elevated by truly exceptional service. Special thanks to Ashraf, whose professionalism, attention to detail, and genuine care made the evening absolutely perfect. His service went above and beyond.

2025-12-31 via Tripadvisor
O
Odyssey57286153167 Couples
10
Excellent experience.
Pros:

I had the best weekend at the Warwick hotel. My favourite moment was in the secret rooftop bar with Ashraf. He deserves a special Kudos for his service level.
Will certainly be back.

Ryan & Lauren

2025-12-21 via Tripadvisor
D
damienbV7250TS Couples
10
Nice place
Pros:

Great place, nice cocktails, nice view,
Ashraf is always here to assist you,
Nice experience ,
We will come back often to chill

2025-12-21 via Tripadvisor
M
Mobile428424 Family
10
Secret Room Brussels
Pros:

The Secret Room is amazing. Great view and cocktails. Ashraf is super friendly and makes a tasty Basil Smash. Come here and chill when you stay at the Warwick.

2025-12-21 via Tripadvisor
L
Lauren1876 Couples England
10
Perfect
Pros:

Stunning hotel in the heart of Brussels!
The Warwick Hotel Brussels is absolutely stunning—beautifully decorated and especially lovely and festive during our stay. The rooftop bar is a real highlight and definitely a win; special mention to Ashraf, who makes a fantastic cocktail. The staff are all incredibly friendly and welcoming, which made the experience even better. The location is perfect too, within easy walking distance of most major attractions. Highly recommended!

2025-12-20 via Tripadvisor
E
E9589VRsophieh Family
10
Go and find Ashraf in the roof top bar.
Pros:

Ashraf, the waiter in the 6th floor bar (which has an AMAZING view) is possibly the best waiter. Language barriers had no hold against him, he was full of energy and even after saying the 1 bottle of prosseco was 14,000 (it wasnt) he offered to help me and my dad get it to the room. he is seriously funny and all the staff, not just Ashraf, were amazing. 10/10 service, rooms and view.

2025-12-20 via Tripadvisor
J
jeanettec2023 Family
8
Very Good Hotel
Pros:

Ashraf is a very frindly Barkeeper and the Rest of the Hotel too.
Nice lokation the rooms clean and food ok Good rooftop bar

2025-12-20 via Tripadvisor
D
Doogs61 Couples Scarborough, Stirling, Greater Perth, Western Australia
8
Comfort Plus
Pros:

Our trip to Brussels started bad with the Hotel we booked ending up being an absolute dump, so much so we left. Sat in the The Place Square having a coffee when we found this gem just 400 m away walked over with overnight bag in hand up to reception. Nothing was a problem a room available straight away with breakfast matched the rate from a comparable site, great room, great service, staff nothing was to hard or out of question for them, location was fantastic. Would throughly recommend this Hotel

2025-12-20 via Tripadvisor