The Hermosa Inn

Hotels
9.5 (207 reviews)
5532 North Palo Cristi Road , Phoenix , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful grounds
Friendly staff
Excellent dining
Charming atmosphere
Cons:
Pool closure due to repairs
No AC in some rooms

Categories

Cleanliness
9.25
Overall stay was good with attention to detail; minimal concerns about cleanliness.
Service
9.75
Fabulous staff from start to finish, superior service experienced in restaurant.
Location
9.75
Beautiful location with character and charm in a peaceful setting.
Room Quality
9.25
Extremely nice accommodations, beautifully designed setting.
Amenities
9.25
Amenities such as the pool and dining options were well-received, though some maintenance issues noted.
Value for Money
9.25
Well worth the price; receives high praise for experience and quality.
Food and Beverage
9.75
Dining experience at Lon's was second to none with delicious offerings.
Overall Experience
9.75
Overall experience was highly positive with multiple aspects praised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:33

Property Description

Luxurious Accommodations
The Hermosa Inn, nestled in 6 acres of desert oasis, offers stylish rooms individually decorated in Southwestern flair. Vaulted ceilings, fireplaces, and private patios create a cozy retreat for guests seeking luxury and comfort.

Culinary Delights
Indulge in exquisite dining at LON's at the Hermosa, featuring a stunning adobe dining room with panoramic views. Enjoy fresh, organic ingredients from the garden in inventive American cuisine. Pair your meal with a selection from the extensive wine list or savor signature cocktails.

Relaxation and Convenience
Unwind by the outdoor pool or in one of the 2 hot tubs, pamper your pet at the on-site spa, or take care of business at the well-equipped business center. With free Wi-Fi and proximity to Phoenix Sky Harbor International Airport, The Hermosa Inn seamlessly blends relaxation and convenience.

Experience luxury in Paradise Valley at The Hermosa Inn. Book your stay now for an unforgettable desert retreat.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

One dog per room, maximum 50 pounds. There is a one time $100 nonrefundable fee charged at check in.

If booking six rooms or more, please contact the hotel directly for group pricing.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.5
Based on 207 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.75
Room Quality: 9.25
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 9.75
Overall Experience: 9.75
K
Kathleen couple us
7
Pros:

good variety and lots of fruit

Cons:

The dining room wasn't clean

2026-02-10 via Nuitee
M
Mari couple us
10
Marvelous
Pros:

Property grounds are magnificent and upkeep is obvious. Feels like a tropical paradise right in the desert while preserving the desert flora. Room was tucked away but did face other patios of units. Fortunately, no one was out on their patio when we were, so was very private. Original design elements in the unit such as cathedral hardwood ceilings with skylight (had filtered shade on it), saltillo tile floors, french doors to patio were so beautiful. The unit preserved the feel of the old Southwest, but was updated with modern and spacious shower and plush robes, so had a spa feel. Very large mini fridge in closet which was very nice, and a safe for valuables. Furniture in room was quality - leather chairs, wood poster bed. Everything showed attention to detail and was relaxing and welcoming.

Cons:

There is a step down (1 step) from entryway and bathroom leading to the main bedroom that has a nightlight but can be hard to miss if you come in carrying things. Perhaps put a handrail or something there.

2026-01-19 via Nuitee
M
Michael couple gb
8
An excellent start to our Phoenix trip. Great few days and would return
Pros:

Friendly small hotel in local neighbourhood

Cons:

Couldn’t walk anywhere. The pool is tiny and crowded

2026-01-18 via Nuitee
L
Leigh couple us
10
Had a wonderful relaxing time for our 49th anniversary.
Pros:

Love how friendly everyone was and how relaxed the place is.

2026-01-15 via Nuitee
V
Virginia couple us
10
We enjoyed our stay. Love the grounds and fire pits as well
Pros:

Dinner was great

Cons:

Would not change anything

2026-01-02 via Nuitee
T
Tincher couple us
8
Very relaxing
Pros:

Great hotel

Cons:

Need to get younger crowd

2025-12-31 via Nuitee
E
Erin extended_group us
8
Always wanted to stay here. It was nice! Not great.
Pros:

Character & charm, landscaping, fires going…

Cons:

No AC and small spa

2025-12-31 via Nuitee
H
Heh couple us
10
Pros:

Beautiful Inn overall. Fabulous Staff from start to finish. Delicious food / dining.

2025-12-12 via Nuitee
L
ludovicdX7767XZ Business
10
Beautiful boutiaue resort
Pros:

Great resort with a wonderful atmosphere and friendly staff... delicious restaurant. relaxing pool, bar with a great selection of drinks

2025-11-06 via Tripadvisor
6
677es NONE
10
An Inn providing a special stay full of character and luxury charm
Pros:

Extremely nice accommodations in a wonderfully designed setting that was well worth the price; i.e., you get what you pay for rings true. Fabulous grounds with a great dining experience at Lon’s. Lots of character to the grounds, furnishings, and decor throughout.

2025-11-01 via Tripadvisor
P
Peter
10
Pros:

Wonderful property and stay

2025-10-07 via Nuitee
P
Patrick family
10
Pros:

Beautiful resort, restaurant and wonderful employees!

2025-09-30 via Nuitee
C
Colleen couple us
10
2025-09-30 via Nuitee
I
Inspire720077 Couples
10
Gem of a restaurant
Pros:

This has been our third time eating at Lons at the Hermosa Inn and we went this time because it was restaurant reek. The food was absolutely amazing and the staff are superior as usual. A huge storm came in and all electricity went out and as a result, the manager came and gave my husband and I free drinks. We were so impressed by the overall ambience and the kindness of the whole staff. We absolutely love this place. It is a gem! Our absolutely favorite restaurant in Arizona.

2025-09-28 via Tripadvisor
C
Craig couple us
10
Great way to celebrate Anniversary
Pros:

Everything we experienced was great

2025-09-15 via Nuitee
B
brentgT3675ON NONE
10
A hidden oasis in Paradise Valley!
Pros:

My wife and I had an amazing staycation weekend retreat. Thank you to the entire Hermosa Inn & Lon's team! We will definitely be back.

2025-09-14 via Tripadvisor
M
markbH6126RS NONE
10
An Arizona Treasure!
Pros:

This is our favorite "staycation" destination in the Phoenix metro area. We live in the Valley and only a half-hour drive from the resort, but we try to make it to the Hermosa Inn at least once (and sometimes twice!) a year. The food and ambiance at Lon's are second to none, and a pre-dinner cocktail at Lon's Last Drop is an absolute must!

2025-09-10 via Tripadvisor
A
Astrid couple de
10
Romantisches Hotel in toller ruhiger Lage
Pros:

Tolle Lage mit Blick in die Berge
Wunderschöner Pool
Sehr bequeme Betten

Cons:

Nichts

2025-09-06 via Nuitee
2
269yvonnem NONE us
8
Peaceful retreat in the fast paced city
Pros:

Overall stay was good. Disappointed the pool closed Monday evening for repairs and we were not made of aware ahead of time as we could have adjusted our schedule. The Lon's restaurant and Last Drop bar were excellent. Great service and tasty dishes and cocktails.

2025-09-05 via Tripadvisor
8
844jayf NONE us
10
Thank you, Hermosa Inn and Lon's!!
Pros:

We stay at Hermosa Inn for as many special occasions as we can. Their attention to service and customer satisfaction is impeccable. For this trip, our room was beautiful and quiet. The pool was well maintained and service was great. Our meals at Lon's were amazing as was the staff service. This was another incredible stay.

2025-09-01 via Tripadvisor