SureStay by Best Western San Francisco Marina District

Hotels
•
SureStay Hotel by Best Western
7.6 (528 reviews)
1940 Lombard St , San Francisco , US
+1 415-775-8116

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Helpful staff
Cons:
Poor parking situation
Inadequate breakfast options
Misrepresentation of amenities

Categories

Cleanliness
7.05
Several mentions of cleanliness but also noted issues with stained furniture and misrepresentation of rooms.
Service
8.51
Mixed reviews with some positive notes on staff helpfulness, offset by a negative experience during check-in.
Location
8.55
Multiple positive comments about location being convenient and accessible.
Room Quality
7.51
Generally decent room quality but noted issues with amenities and some discomforts.
Amenities
6.54
Negative comments regarding parking and issues with promised room amenities.
Value for Money
7.5
Overall price impressions are positive but issues with deposits and additional charges were raised.
Food and Beverage
7.55
Breakfast options were mentioned but generally considered basic.
Overall Experience
7.61
Experience was generally okay with several positives and a few significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:15

Property Description

Prime Location in Marina District
Nestled in San Francisco's vibrant Marina District, SureStay by Best Western offers free WiFi and convenient access to Fisherman's Wharf.

Comfortable Accommodations
Relax in guest rooms equipped with a flat-screen TV and coffee machine for a cozy stay.

Convenient Amenities and Services
Start your day with a complimentary continental breakfast and let our friendly staff assist in planning Bay Area excursions.

Experience the best of San Francisco at SureStay by Best Western San Francisco Marina District. Book your stay now for an unforgettable visit!

Important information:

Please note: On site parking is limited and not guaranteed. Parking is on a first-come, first-served basis.

This hotel has no elevator and is accessible by stairs only. The rooms are located 15 steps upstairs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 528 reviews
Cleanliness: 7.05
Service: 8.51
Location: 8.55
Room Quality: 7.51
Amenities: 6.54
Value for Money: 7.5
Food and Beverage: 7.55
Overall Experience: 7.61
L
Limacher • family_with_children • fr
10
Pros:

Super quartier, nous avons adoré l'emplacement

Cons:

Pas très bien insonorisé mais franchement ça va

2026-10-19 • via Nuitee
O
Olivera Mèndez • solo_traveller • de
8
Pros:

Es ist sehr einfach, Preis Leistung stimmt und es gibt einen Kühlschrank,
Das Bad war riesig

Cons:

Vlt braucht das Zimmer bzw. die Fenster mal ein kleines Update

2026-10-19 • via Nuitee
H
Henrik • solo_traveller • de
9
2026-10-18 • via Nuitee
항상 • family_with_children • kr
7
reasonable price, good location, but it was noise.
Pros:

location

Cons:

Washer and dryer were working in the midnight. I couldn't sleep well that night.

2026-10-12 • via Nuitee
M
Marcel • family_with_children • ch
7
2026-10-12 • via Nuitee
S
Shiry • family_with_children • il
10
מקום מהמם, שירות מצויין, נוח מאוד, נקי, קרוב להכל, חניה, לא נגיש
Pros:

מיקום, ארוחת בוקר, צוות, נקי

Cons:

לא נגיש

2026-10-10 • via Nuitee
I
Isobel • couple • gb
8
Pros:

Staff and location and breakfast

Cons:

Very small bed

2026-10-08 • via Nuitee
F
Francisco • couple • us
10
2026-10-07 • via Nuitee
S
Simone • couple • it
10
2026-09-14 • via Nuitee
G
Gabriel Alexander • solo_traveller • us
10
Cool
2026-09-12 • via Nuitee
A
Anna • couple • pl
7
Może być
Pros:

Lokalizacja jest bardzo dobra. Przestronna łazienka
Cena jest okej. Personel w recepcji bardzo miły.

Cons:

W naszym pokoju nie dało się otworzyć okna co było dużą niedogodnością. Była klimatyzacja ale co świeże powietrze to świeże powietrze.

2026-09-12 • via Nuitee
F
Federico • extended_group • it
8
Pros:

Situata vicino alle attrazioni principali è servita molto bene con i mezzi pubblici stanza pulita e ordinata ( veniva rifatta ogni giorno )

Cons:

La finestra della camera era bloccata e non si poteva far cambiare l’aria alla stanza.
La colazione un po’ scarsa solo qualche cereale barretta energetica e succo di frutta.

2026-09-09 • via Nuitee
A
Andrea • family_with_children • cz
9
2026-09-09 • via Nuitee
R
Raphael • solo_traveller • fr
8
Pros:

Le quartier

Cons:

Petit dejeuner

2026-09-08 • via Nuitee
S
Shenay • family_with_children • us
10
I would definitely stay here again
Pros:

Everything about our stay was great. We were not in town long but this place was nice and convenient. Breakfast was great and had just enough for a quick bite

2026-09-06 • via Nuitee
M
MASAKO • family_with_children • jp
9
楽しかった
Pros:

治安が良いところ
毎日掃除してくれるところ

Cons:

朝ごはんに野菜があったら良かった

2026-09-03 • via Nuitee
S
Sergio • family_with_children • es
8
Pros:

El barrio

Cons:

Todo bien

2026-09-02 • via Nuitee
J
Jesus Alejandro • couple • us
1
2026-09-01 • via Nuitee
M
Mark • family_with_children • us
1
2026-09-01 • via Nuitee
K
Krzysztof • family_with_children • pl
6
Enjoyed the room and location, though the limited breakfast was a letdown.
Pros:

I really enjoyed the comfortable beds and the tidy room. The location was perfect for our needs.

Cons:

Breakfast was poor, with only instant oatmeal available and waffles sometimes missing.

2026-08-31 • via Nuitee