Trident, Nariman Point Mumbai

Amazing and memorable experience on our 3rd stay at Trident Nariman point. Exceptional staff and royal treatment. Will certainly return.

We visited Trident Nariman Point to celebrate New Year’s Eve as a family with our 6 year old son . Right from checkin to departure the experience was fabulous . The staff is kind and excellent . Each guest is treated equally and nicely . The location is spot on , bonus point guests can access their sister property Oberoi as well . They are interconnected . Andleeb ensured our stay was seamless . Greeshma from restaurant was prompt and helped with restaurant food customisations and Gala dinner bookings , our room had a great view of marine drive , it was well decorated and surprise treats were a delight for our kid . The pool area has a great view fabulous food . The new year eve Gala event was well managed , Yash was attentive and ensured smooth dinner . The live music lit up the atmosphere and decided was spot on . Sakshi from housekeeping was always available for all housekeeping needs with a big smile . Romeo from rooftop restaurant was prompt and provide great service . Highly recommend for business as well as leisure travellers .

We recently stayed at the Trident, Nariman Point in Mumbai, and could not have asked for a better experience!! Huzan in Sales, Karishma at the front desk, Garishma in the restaurant and every single staff member we came across was amazing. We were treated as valued guests and had a fantastic stay. The transportation from the airport that we requested was spot on. Shrikant was a steady, good driver who picked us up and dropped us off at the airport. The ocean view from our hotel room was spectacular. The breakfast buffet at Frangipani had so many options and everything we tried was delicious. We enjoyed the spa, the beauty parlor, and the gym located in the hotel. The Poolside area had a nice children's play area. I will never stay at any other hotel in Mumbai!!

Excellent view of Necklace point , Nariman point
& Beautifully devoped swimming pool, spa, dinning places too, so always love to be here..

The Trident was a very good experience. The staff is friendly and helpful. The facilities are located in an area that is safe and areas that are easy to walk and enjoy the view. The breakfast and Club Louge access is very nice. We did not use the pool or spa but people seemed to enjoy both.

No breakfast for NR guests( shareholders). I wish to share my experience when I visited Trident Mumbai yesterday for breakfast..
A few days back since the 28th dec was planned breakfast event, I contacted frengipani through phone and informed them that I wish to have breakfast on 28th Dec. I asked for reservation but the person told me it can't be reserved and I can visit as walk in. I also informed that I am a shareholder and wish to encash my coupon, which she confirmed can be done.
Yesterday when we visited frengipani, we were refused to have breakfast due to heavy resident guest .the host even denied to talk and understand our view.
We also asked can visit go to the Oberoi, she said they will also not entertain us

Seems the non resident shareholders guests are like a begger. .
I wish to know whether, it was black day declared by your management where such information was made. However no such information mentioned anywhere in the hotel.
We came all the way from Thane with family and left without getting even glass of water.

This is how you treat non resident shareholders guests Mr PRS always wanted their shareholders to visit the meal. On that believe, I am holding shares. Post MR PRS if the management thought process is changed do tell that clearly..

I loved the new rooms and the staff was courteous and warm.Thank you to Nikita for remembering my choices and how I like the room . I feel safe and secure whenever I come down.

We stayed here during our wedding functions and the staff was kind enough to accommodate all of our requests - whether it is late check out, room decoration or last minute getting-ready essentials.
The location at the Queen's Necklace gives a great view of the city and the sea from higher floors. Given peak season of Christmas, i would say the rates were quite reasonable.
The hotel seemed full which you could make out from the crowd at reception area. Despite that, the check-in and check-out was quick with minimal wait time.
there are four restaurants that offer breakfast. If you find rush at the basement restaurants, you can head to the pool-side ones.

Me and wife went there for a short vacation break. We drove from Pune and reached in quick time via Atal Setu. This property has a great vibe - mainly due to visuals of sea from most of the vantage points.
Staff was very courteous. In spite of typical vacation rush, all formalities were handled without making us feel "waiting" (though we had to wait :-) )

Great experience, great views - Ocean facing suite !
Top notch hospitality & service
Check in speed was disappointing though

Amazing friendly service highly recommend the Trident at Nariman Point. The food, the views and location was really good.

Amazing experience, especially for breakfast in Mexican.
Special thanks to the staff- chef Aniruddha(traniee)
Chef aryan, marlen, romeo, chirag, rakesh, eeklaya

Very bad service at reception people on reception dosent know how to talk to a guest only focusing on tip customer made me wait for an hour out there

My recent stay at Trident, Mumbai was marked by a consistently high standard of service, operational excellence, and refined hospitality. From arrival to departure, all processes were efficient, well-organized, and reflective of the hotel’s commitment to quality and professionalism. The check-in and check-out experiences were seamless, and the staff demonstrated a strong focus on guest comfort and attention to detail.

The accommodation was well-appointed, impeccably maintained, and conducive to both business and leisure travel. The room offered a quiet and comfortable environment, supported by high-quality amenities and prompt housekeeping services. Overall cleanliness, functionality, and presentation met international hospitality standards.

The dining experience was equally commendable, with excellent food quality, timely service, and courteous staff. The consistency in service delivery across outlets highlighted strong internal coordination and a guest-centric approach.

I would like to specifically acknowledge Mr. Stephan for his outstanding professionalism and service orientation. His proactive approach, clear communication, and commitment to ensuring a smooth and comfortable stay were noteworthy. Mr. Stephan demonstrated a high level of ownership and efficiency in addressing requests, significantly enhancing the overall guest experience.

In summary, Trident Mumbai delivers a reliable, premium hospitality experience supported by a well-trained team and strong service culture. The hotel is highly recommended for corporate travelers seeking comfort, efficiency, and dependable service. I look forward to considering Trident Mumbai for future business and personal stays.

This hotel is an absolute gem. The location is unbeatable, with breathtaking views overlooking the sea that make every morning and evening feel special. The service throughout the stay was truly outstanding—warm, attentive, and genuinely caring, making us feel welcome from the moment we arrived.
The breakfast was fantastic, with a wide variety of high-quality options and impeccable presentation, easily one of the highlights of the stay. The rooms were super comfortable, spotlessly clean, and thoughtfully designed, ensuring a restful and relaxing experience.
Overall, this hotel exceeded all expectations and perfectly combines luxury, comfort, and hospitality. I would highly recommend it to anyone visiting Mumbai and would happily stay here again. A big thank you to all the staff that made our stay fantastic!!

Exceptional service and hospitality at Trident, Nariman Point. Warm welcome by the staff, smooth check-in, and very attentive support at reception and luggage services. Luxurious, clean, and comfortable hotel. Highly recommended. A perfect stay in Mumbai. Highly recommended.

Poor Communication of Staff
Complete unawareness of facilities and services
Saying no to customer right on face instead of understanding requirements and helping with a solution.

Excellent stay at conveniently located Trident Nariman. Rooms were comfortable and staff went out of their way to graciously welcome and accommodate any of our requests.

Some experiences are better felt than explained. From the moment you step out of the car, you’re greeted with warm smiles from every employee. As you walk in, the team makes you feel so comfortable that you forget you’re even in another state. The atmosphere is welcoming, with just the right touch of elegance.

That’s where I met Karishma (GRM). I can’t possibly mention everything she did for us, but we instantly connected—and that made all the difference. (P.S. we exchanged lots of hugs!)

Every detail was incredibly thoughtful, from arranging flower surprises on my bed (twice!), to the cake, and making my birthday so special. I can’t stop talking about my first experience here, and I already can’t wait to come back.

Best wishes to the entire team!

Love,
Racheal & Eldrich

Wonderful location, truly guest‑focused service, and a warm, welcoming atmosphere throughout our stay made it clear that the hotel genuinely values its guests by delivering world‑class service and exquisite hospitality. We absolutely love this property and will enthusiastically recommend it to others. A special mention goes to the concierge and the team in the club room and lounge—their service was outstanding, far exceeding expectations. The stunning view and the extended lounge hours, beyond the usual club timings, were greatly appreciated and made our experience even more memorable.