Delta Hotels by Marriott Ottawa City Centre

Hotels
•
Delta
8.4 (1373 reviews)
101 Lyon Street , Ottawa , ca
+1 613-237-3600

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Cons:
Noise from other guests
Room quality issues

Categories

Cleanliness
8.1
Generally clean hotel but some guests noted issues with room cleanliness related to noise.
Service
9.1
Guests praised the service, highlighting attentive staff and exceptional customer service.
Location
9.1
Excellent location as mentioned by multiple guests.
Room Quality
7.6
Mixed reviews on room quality, with some complaints about bed quality and size.
Amenities
8.1
Amenities are satisfactory but noted minor issues with pool and breakfast offerings.
Value for Money
8.6
Generally considered good value for the location and amenities offered.
Food and Beverage
8.1
Positive feedback on breakfast, though some felt it should have been included.
Overall Experience
8.5
Overall positive experience, despite some serious concerns raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:33

Property Description

Centrally Located Luxury Hotel in Downtown Ottawa

Modern Rooms with Amenities
Experience comfort and style in our spacious rooms featuring contemporary furnishings, large windows, and a work desk. Enjoy entertainment with a 42-inch cable TV, free Wi-Fi, and a coffee maker for your convenience.

Convenient Facilities for Business and Leisure
Our 4-star hotel boasts a restaurant, bar, full-service business centre, and a well-equipped gym. Unwind in the sauna or explore nearby attractions like Parliament Hill, Rideau Canal, and Lansdowne Park - all just minutes away.

Book Your Stay at Delta Ottawa City Centre
Indulge in luxury and convenience at our centrally located hotel. Reserve your room now for a memorable experience in Ottawa.

Important information:

The credit card used at the time of the booking must be presented by the cardholder upon check-in.

Please note that the underground parking has a vehicle height restriction of 6 feet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1373 reviews
Cleanliness: 8.1
Service: 9.1
Location: 9.1
Room Quality: 7.6
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.5
A
Alina • solo_traveller • ca
9
2026-08-08 • via Nuitee
E
Ewa • family_with_children • pl
9
Pros:

Lokalizacja, duży wygodny pokój.

Cons:

Słabe śniadanie.

2026-08-08 • via Nuitee
A
Andrey • solo_traveller • de
10
Pros:

Service und Qualität

2026-08-07 • via Nuitee
M
MICHELA • extended_group • es
8
2026-08-06 • via Nuitee
D
David • family_with_children • fr
8
2026-08-05 • via Nuitee
C
Carla-Clara • solo_traveller • be
10
2026-08-04 • via Nuitee
C
Carla-Clara • solo_traveller • be
10
2026-08-04 • via Nuitee
L
Léa • couple • ca
8
Séjour au Delta
Pros:

Le personnel et le service client.

Cons:

Les tapis, c’était très poussiéreux et sec dans la chambre. Le robinet est trop collé au bord de l’évier. Ça mettait de l’eau partout.

2026-08-03 • via Nuitee
L
Locke • solo_traveller • ca
8
2026-08-02 • via Nuitee
L
Lacey • solo_traveller • us
10
Terrible rude customer service
Pros:

Nothing

2026-08-02 • via Nuitee
C
Christophe • extended_group • fr
9
Hôtel confortable à la situation idéale pour visiter la ville.
Pros:

La situation géographique est parfaite, le petit déjeuner satisfaisant .

Cons:

Le lit un peu petit pour ,2 personnes de grande taille.

2026-07-25 • via Nuitee
L
Lionel • couple • ca
9
Bien à refaire
Pros:

Expérience en général

Cons:

Le prix du stationnement

2026-07-25 • via Nuitee
V
valchy • solo_traveller • hu
1
To be avoided
Pros:

not much

Cons:

we got a terribble dark, old room in the 4th floor with AC which could not be regulated and which was so noisy that it was not imaginable to sleep with.a mechanic came and solved the problem with turning the whole AC system off comlpletely. so we were left with no AC for the night. after some dispute at the reception we were generously given a renovated room on the 23th the following day which resebled more the 21th century and looked like the room I booked. However, the room was located directly next to old rattling elevators seemingly with little insulation,which led to the second disturbed night we spent there.( there was no escape,as they refused any compensation due to booking through third party business e.g. BOOKING) In the upper floors noise of renovation works could be heard all day. Seeing the bar table's condition at the restaurant's entrance,we did not even try breakfast there but went to the neighbouring hotel right away. the garage floor was covered by thick dust,so that we had to clean our shoes and the suitcases' wheels before putting them into the car. The most terrible 2 nights of my last 20 years........

2026-07-24 • via Nuitee
S
staphan • couple • ca
8
Pros:

Close enough to Bluefest

Cons:

Staff were polite but distant

2026-07-21 • via Nuitee
K
Karen • extended_group • ca
8
Cons:

The parking was very confusing and very,very over priced.

2026-07-19 • via Nuitee
F
Florent • couple • ca
8
2026-07-19 • via Nuitee
L
LeeAnn • solo_traveller • ca
10
Pros:

Everything!

Cons:

The parking lot..

2026-07-19 • via Nuitee
J
Jose Antonio • solo_traveller • es
9
Buen hotel para visitar Ottawa
Pros:

Habitación amplia. Buen desayuno. Atención en recepción excelente.cama cómoda. Buenas wiffi

Cons:

El baño un poco justo. Que permitan en la piscina que los niños jueguen gritando y salpicando con los juegos. Debería haber un horario solo adultos.

2026-07-18 • via Nuitee
F
Faith • extended_group • ca
7
Clean, likeable, friendly, and comfortable.
Pros:

It was only a walk away from everything we needed while there

Cons:

For breakfast we were told by the staff in the lounge upstairs that breakfast was down stairs in the restaurant, then was later informed we would need to pay for the breakfast. The resultant made it right as we were informed wronged.

2026-07-16 • via Nuitee
B
BEN • family_with_children • ca
7
Pros:

Breakfast and location were great!

Cons:

Parking not included for pickup trucks. Room temperature was too hot. We were on the 25th floor and it seemed like the AC wouldnt keep up to the heat load.

2026-07-16 • via Nuitee