Basel Marriott Hotel

Hotels
•
Marriott Hotels & Resorts
8.7 (701 reviews)
Messeplatz 25 , Basel , CH

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice breakfast
Cons:
Dirty bed sheets
Empty minibar

Categories

Cleanliness
7.86
Comments on a dirty bedsheet and a non-refillable minibar suggest issues with cleanliness.
Service
9.33
Staff friendliness is highlighted, although there are concerns about their fatigue managing demands.
Location
9.37
Described as great, with central access and proximity to the congress center.
Room Quality
8.32
Rooms are tidy but carry an industrial vibe, with some signs of wear.
Amenities
8.55
Amenities like coffee machines and room upgrades were appreciated, despite some issues.
Value for Money
8.31
Some comments suggest high costs relative to the experience, but positive aspects balance it.
Food and Beverage
8.86
Breakfast is noted as being great, contributing positively to the overall experience.
Overall Experience
9.03
Overall sentiment is positive, although some experiences did not meet expectations for a 4-star hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:36

Property Description

Luxurious Rooms and Suites
Indulge in comfort with air-conditioning, LCD satellite TV, and tea/coffee facilities in all our spacious rooms and suites.

Delectable Dining Options
Savor a delightful daily breakfast and relish a variety of steaks, fresh fish, and vegetarian dishes at the HERITAGE restaurant.

Convenient Location and Transportation
Located just minutes away from the airport, train station, and musical theatre, our hotel offers a complimentary transport ticket for hassle-free city exploration.

Experience luxury, culinary delights, and convenience all in one place. Book your stay now!

Important information:

The BaselCard is available at this establishment and guarantees several benefits, including free travel on public transportation and discounts on various cultural and leisure activities.
Guests receive a BaselCard upon check in. The guest card includes complimentary use of public transport within Basel city and surroundings (zone 10, 11, 13, 14 & 15, including EuroAirport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train station to the hotel on the day of your arrival is free of charge by presenting your booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Location

Guest Reviews

8.7
Based on 701 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.55
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 9.03
F
Fran • extended_group • gb
10
Favourite Marriot I’ve stayed in !
Pros:

Staff made the experience exceptional! Great customer service from the moment we walked in, we felt really looked after. Thanks to Sven and Tim !
Rooms were lovely the hotel was clean and smelt beautiful would definitely stay here again

2026-09-18 • via Nuitee
B
Braatvedt • solo_traveller • au
8
Pros:

Location, service are very good. Using the trams as public transport; and there are many opportunities to eat out close-by. A very good coop and pharmacy nearby too!
Good to have an iron and ironing board in the cupboard.

Cons:

With the summer temps being raised we would have enjoyed a top sheet rather than a duvet.
And cold water in the little fridge would be good.

2026-09-16 • via Nuitee
S
Sorana • solo_traveller • ro
10
2026-09-15 • via Nuitee
F
Frédéric • extended_group • ch
9
2026-09-15 • via Nuitee
P
Paola • couple • us
8
Una buena estadía en Basel
Pros:

Bien ubicado buen desayuno buen servicio

Cons:

Todo estuvo bien

2026-09-15 • via Nuitee
C
Céline • couple • ch
9
Très agréable
Pros:

Qualité de la literie, chambre calme, petit déjeuner avec forfait de 29.- pp pour tout le séjour

Cons:

Avoir un rabais pour le parking, étant donné que l'établissement n'a pas son propre parking

2026-09-14 • via Nuitee
J
Jacob • couple • fr
9
Bel hôtel bien placé et plutôt haut de gamme
Pros:

J’ai aimé le style le confort l’emplacement la machine à café ou thé les miroirs le bureau le frigo le ticket pour les transports publiques la salle de sport

Cons:

Le temps pour trouver mon numéro de réservation avec booking mon nom ne suffisait pas, les entrées prises que 1 usb les autres non compatibles pour mes objets téléphone casque batterie et les haletâtes a la salle de sport tres gros et encombrants par les meilleurs pour une femme pas de parking 🅿️

2026-09-14 • via Nuitee
R
Rene • couple • ca
10
Enjoyed the Front desk staff interactions. Very professional and friendly, not to mention quite accommodating to our req
Pros:

Location and the breakfast

2026-09-14 • via Nuitee
F
Ferdinand • couple • de
9
2026-09-06 • via Nuitee
A
Anne • extended_group • ie
10
Perfect hotel to stay in. Couldn’t fault it
Pros:

Everything. From start to finish.

Cons:

Nothing

2026-09-06 • via Nuitee
E
Evelin • solo_traveller • de
7
2026-09-05 • via Nuitee
P
Prasanna • couple • gb
10
2026-09-03 • via Nuitee
M
Mandic • solo_traveller • ch
10
Pros:

Hotel in der Stadt beim Messeareal. Schöne Einrichtung, bequemes Bett.

Cons:

Beim Morgenessen waren nicht alle Mitarbeiter Serviceorientiert.

2026-09-03 • via Nuitee
K
KailuaGal • Couples • Honolulu, Oahu, Hawaii
8
Great Stay, but Too Warm
Pros:

We recently stayed three nights at the Basel Marriott Hotel and had a largely wonderful experience. As Marriott Titanium Elite members, we were treated very well—receiving a lovely corner room upgrade (Room 576), complimentary breakfast, and M Club access. We enjoyed The M Club every evening. All these perks significantly enhanced our stay.

The location is unbeatable. It sits right across the street from the Messeplatz tram station, making it incredibly easy to get around. Additionally, the hotel provides a complimentary BaselCard, which offers free public transportation and great discounts at local attractions.

Our corner room was spacious and featured a complimentary minibar that was restocked daily. While the bathroom was a bit on the smaller side, it was perfectly functional. The only real negative—but a significant one—was the room temperature. Despite the hotel advertising air conditioning, our room consistently hovered between 75°F and 78°F. We had the thermostat on the lowest setting offered. This made sleeping very uncomfortable, especially since the bed only had a thick comforter. If it weren't for the uncomfortably warm room, this would easily be a 5-star stay.

2026-08-27 • via Tripadvisor
L
Lothar • couple • de
5
2026-08-27 • via Nuitee
F
Florica • couple • gb
10
2026-08-26 • via Nuitee
M
Marc • solo_traveller • ch
8
2026-08-23 • via Nuitee
P
Paul • couple • gb
8
2026-08-23 • via Nuitee
D
Daniel • couple • de
8
2026-08-23 • via Nuitee
D
Damiano • couple • ch
10
2026-08-19 • via Nuitee