Basel Marriott Hotel

Hotels
Marriott Hotels & Resorts
8.7 (687 reviews)
Messeplatz 25 , Basel , ch

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice breakfast
Cons:
Dirty bed sheets
Empty minibar

Categories

Cleanliness
7.86
Comments on a dirty bedsheet and a non-refillable minibar suggest issues with cleanliness.
Service
9.33
Staff friendliness is highlighted, although there are concerns about their fatigue managing demands.
Location
9.37
Described as great, with central access and proximity to the congress center.
Room Quality
8.32
Rooms are tidy but carry an industrial vibe, with some signs of wear.
Amenities
8.55
Amenities like coffee machines and room upgrades were appreciated, despite some issues.
Value for Money
8.31
Some comments suggest high costs relative to the experience, but positive aspects balance it.
Food and Beverage
8.86
Breakfast is noted as being great, contributing positively to the overall experience.
Overall Experience
9.03
Overall sentiment is positive, although some experiences did not meet expectations for a 4-star hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:36

Property Description

Luxurious Rooms and Suites
Indulge in comfort with air-conditioning, LCD satellite TV, and tea/coffee facilities in all our spacious rooms and suites.

Delectable Dining Options
Savor a delightful daily breakfast and relish a variety of steaks, fresh fish, and vegetarian dishes at the HERITAGE restaurant.

Convenient Location and Transportation
Located just minutes away from the airport, train station, and musical theatre, our hotel offers a complimentary transport ticket for hassle-free city exploration.

Experience luxury, culinary delights, and convenience all in one place. Book your stay now!

Important information:

The BaselCard is available at this establishment and guarantees several benefits, including free travel on public transportation and discounts on various cultural and leisure activities.
Guests receive a BaselCard upon check in. The guest card includes complimentary use of public transport within Basel city and surroundings (zone 10, 11, 13, 14 & 15, including EuroAirport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train station to the hotel on the day of your arrival is free of charge by presenting your booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Location

Guest Reviews

8.7
Based on 687 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.55
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 9.03
K
KailuaGal Couples Honolulu, Oahu, Hawaii
8
Great Stay, but Too Warm
Pros:

We recently stayed three nights at the Basel Marriott Hotel and had a largely wonderful experience. As Marriott Titanium Elite members, we were treated very well—receiving a lovely corner room upgrade (Room 576), complimentary breakfast, and M Club access. We enjoyed The M Club every evening. All these perks significantly enhanced our stay.

The location is unbeatable. It sits right across the street from the Messeplatz tram station, making it incredibly easy to get around. Additionally, the hotel provides a complimentary BaselCard, which offers free public transportation and great discounts at local attractions.

Our corner room was spacious and featured a complimentary minibar that was restocked daily. While the bathroom was a bit on the smaller side, it was perfectly functional. The only real negative—but a significant one—was the room temperature. Despite the hotel advertising air conditioning, our room consistently hovered between 75°F and 78°F. We had the thermostat on the lowest setting offered. This made sleeping very uncomfortable, especially since the bed only had a thick comforter. If it weren't for the uncomfortably warm room, this would easily be a 5-star stay.

2026-08-27 via Tripadvisor
L
Lothar couple de
5
2026-08-27 via Nuitee
F
Florica couple gb
10
2026-08-26 via Nuitee
P
Paul couple gb
8
2026-08-23 via Nuitee
M
Marc solo_traveller ch
8
2026-08-23 via Nuitee
D
Daniel couple de
8
2026-08-23 via Nuitee
D
Damiano couple ch
10
2026-08-19 via Nuitee
R
Rolf couple za
9
2026-08-19 via Nuitee
S
Sonia solo_traveller bg
7
2026-08-18 via Nuitee
R
Rudolf solo_traveller ch
10
Hervorragend
Pros:

Schönes gemütliches Zimmer mit einem hervorragenden Service.

Cons:

Leider waren Ameisen im Zimmer. Das wurde aber sehr schnell behoben.

2026-08-17 via Nuitee
Y
Yanik solo_traveller ch
9
2026-08-17 via Nuitee
K
Kevin solo_traveller ch
8
durchaus positiv
Pros:

saubere zimmer, guter service

Cons:

einziger - punkt ist der geringe wasserdruck in der dusche.

2026-08-17 via Nuitee
L
Liu yuehchien solo_traveller tw
10
2026-08-16 via Nuitee
H
Heinz extended_group ch
7
perfekt zum Besuch des Tatoo
Pros:

gute Lage

Cons:

Aussicht in den Hinterhof

2026-08-16 via Nuitee
F
Fabian solo_traveller ch
10
Pros:

Zimmer war klimatisiert

Cons:

Frühstück war nicht dabei

2026-08-14 via Nuitee
N
Nicolai solo_traveller ch
8
Angenehm
Pros:

Einheitlich, Übersichtlich und sehr Sauber

Cons:

Die Dusche mit der niedrigen Wasser-Strahl-Stärke

2026-08-14 via Nuitee
M
meze14 solo_traveller ch
8
War rundum zufrienden
Cons:

Im schrank brennte durchgehend ein Licht, habe die gemeldet scheinbar muss das so sein.

2026-08-13 via Nuitee
T
Thierry solo_traveller ch
9
2026-08-13 via Nuitee
D
Debbie couple us
10
Restful!
Pros:

Everyone was very helpful explaining the trams and trains to get around. Club level was great especially for dinner! Thanks Rueben!!

2026-08-11 via Nuitee
A
Andreas couple ch
7
2026-08-11 via Nuitee