Baymont by Wyndham Ontario

Hotels
•
Baymont Inn & Suites
6.4 (781 reviews)
1655 E 4th Street , Ontario , US
+1 909-986-7000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable bed
Good breakfast with variety
Working shower and AC in some rooms
Centrally located
Cons:
Black/exposed mold and water damage
Elevators frequently broken
Wifi connectivity issues (gaming device)
Roach in room and strong urine smell in stairways
Billing errors / unauthorized charges
Homeless/unsafe behavior around pool and property

Categories

Cleanliness
2.5
Multiple reports of black/exposed mold, water damage, roach sighting and strong urine smell in stairwells — overall very poor cleanliness in several guest accounts.
Service
7.5
Mixed: a few guests praised staff and helpfulness, but several reported billing errors, refusal to accommodate date changes, and hostile treatment — overall service shows some positives but inconsistent.
Location
9
Mentioned as centrally located ("Que esta centrico") and no major complaints about location; generally a strong point for guests.
Room Quality
7
Beds and showers were praised (comfortable bed, working shower/AC) in some reviews, but issues like noise from neighbors, roach in room, and water/mold damage lowered room quality for others.
Amenities
7.2
Breakfast was repeatedly praised, but significant amenity problems were reported (elevators repeatedly broken, wifi problems for gaming, pool area misused by homeless) — mixed but breakfast lifts this score.
Value for Money
6
Several complaints about unauthorized/duplicate charges and attempts to collect payments; some guests felt they did not receive fair value despite acceptable room features.
Food and Beverage
9
Multiple comments describing breakfast as good/delicious with many options — consistently one of the strongest positives in reviews.
Overall Experience
3
Overall experience skewed negative due to serious cleanliness and safety concerns, billing/staff issues, and repeated amenity failures; a few positive stays exist but majority are poor.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Convenient Location
Located just 3 km from LA/Ontario International Airport, Baymont by Wyndham Ontario offers easy access to nearby universities and shopping centers, making it a prime choice for travelers seeking comfort and convenience.

Comfortable Accommodation
Each air-conditioned room at the 2-star hotel features free WiFi, a seating area, and a TV, ensuring a relaxing stay for guests. The property's non-smoking policy and cozy amenities like bed linen and towels add an extra touch of comfort.

Relaxing Amenities
Guests can unwind on the sun terrace or mingle in the shared lounge during their stay at Baymont by Wyndham Ontario. The multilingual staff, fluent in English and Spanish, are ready to assist guests, providing a welcoming atmosphere for a memorable experience.

Book your stay at Baymont by Wyndham Ontario for a comfortable and convenient hotel experience.

Important information:

Please note: A deposit is required at the property. Reservations must be guaranteed by a major credit card.

The property does not accept pre-paid cards or gift cards. Reservations made with declined credit cards may result in cancellation.

If reservation is pre-paid the card used must match the guest name and the credit card must be present at check in and all guests are required to have a valid photo ID.

Credit card authorizations may take 48 hours or longer to be credited depending on your credit card agreement.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Location

Guest Reviews

6.4
Based on 781 reviews
Cleanliness: 2.5
Service: 7.5
Location: 9
Room Quality: 7
Amenities: 7.2
Value for Money: 6
Food and Beverage: 9
Overall Experience: 3
K
Kaihua • couple • us
8
2026-10-31 • via Nuitee
J
Jamal • couple • us
7
2026-10-27 • via Nuitee
S
Sara • family_with_children • us
1
2026-10-26 • via Nuitee
I
Isaiah • couple • us
5
Very good hotelbrokm but wifi sucked when came to connecting my gaming system
Pros:

Room was nice and the bed was comfortable and the shower worked great the air conditioner worked fine

Cons:

My couldn't connect my gaming system to the wifi but my phone could that makes zero sense y'all staff gave a improper excuse which was very frustrating all I wanted was my gf and I to enjoy that but I couldn't even enjoy that

2026-10-24 • via Nuitee
M
Melisa • solo_traveller • us
1
Pros:

Location

Cons:

There is severe MOLD issue

2026-10-23 • via Nuitee
S
Stephanie • couple • us
5
Definitely a clean place
Pros:

Clean property despite the renovation

Cons:

Convienence

2026-10-13 • via Nuitee
M
Mobley • solo_traveller • us
3
2026-10-13 • via Nuitee
E
Eric • couple • us
4
2026-10-12 • via Nuitee
D
Denise • extended_group • us
1
The worst hotel experience I ever had
Pros:

The hotel tried charging my card 2x without my permission or knowledge . They told me I can extend my stay at 7am on the day of checkout , at 11:05 they called me saying they changed their minds that we can’t stay anymore and it’s due to the people and pets I had inside. Um I got a double bed room!!! Obviously I have a Fee ppl there and it’s a pet friendly hotel, dogs will bark.

The hallway had exposed mold holds in the wall , and they told me at 11:10 I needed to be out by 11:30 if they’re calling the cops , oh and the big heavy set lady at the front desk, was hovering over my friend for breakfast daily. … this place is the most discusting place and I wish I would have never stayed , . This. Lady needs health inspection!!!!…:

Cons:

The way the staff treated customers and guest. Did not deem welcome at all , the cleanliness.

2026-10-12 • via Nuitee
M
Melvin • couple • us
10
2026-10-12 • via Nuitee
L
Lindamartinez559 • family_with_children • us
10
Overall I am very happy.
Pros:

Room was clean. Staff provided great service. Breakfast was delicious and provided many options. I will stay there again.

Cons:

Elevator were not working but they did inform me before I booked.

2026-10-08 • via Nuitee
S
Sarah • solo_traveller • us
10
2026-10-07 • via Nuitee
M
Martel • solo_traveller • us
6
Pros:

The rooms and breakfast

Cons:

The elevator is still broken

2026-10-07 • via Nuitee
J
Joseph • solo_traveller • us
10
2026-09-18 • via Nuitee
T
Tyler • solo_traveller • us
10
2026-09-14 • via Nuitee
V
Vanessa • solo_traveller • us
10
2026-09-14 • via Nuitee
A
Antonio • solo_traveller • ec
8
2026-09-11 • via Nuitee
L
Luis • family_with_children • us
4
Overall good just the roach in the room and the elevators not working was the only downside
Pros:

I liked the comfortable bed

Cons:

The elevators weren’t working and room had a roach in it

2026-09-08 • via Nuitee
M
Martel • solo_traveller • us
10
Pros:

The breakfast

Cons:

Nada

2026-09-05 • via Nuitee
S
Sandra • solo_traveller • us
1
2026-09-04 • via Nuitee