Baymont by Wyndham Ontario

Hotels
•
Baymont Inn & Suites
7.1 (811 reviews)
1655 E 4th Street , Ontario , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Dirty bathrooms
Noisy neighbors
Outdated facilities

Categories

Cleanliness
5.35
Multiple mentions of dirtiness and poor maintenance, including a dead cockroach.
Service
8.35
Staff was friendly and provided helpful service.
Location
8.85
Good central location mentioned positively by multiple reviewers.
Room Quality
6.35
Concerns regarding noise and outdated facilities.
Amenities
6.35
Missing basic amenities like a coffee maker and complaints about additional charges.
Value for Money
7.35
Some value perceived but noted as just above a motel standard.
Food and Beverage
6.85
Breakfast received mixed reviews; some enjoyed it but others reported poor options.
Overall Experience
7.35
Overall sentiments are mixed, with highlights on service and location mitigating some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:51

Property Description

Convenient Location
Located just 3 km from LA/Ontario International Airport, Baymont by Wyndham Ontario offers easy access to nearby universities and shopping centers, making it a prime choice for travelers seeking comfort and convenience.

Comfortable Accommodation
Each air-conditioned room at the 2-star hotel features free WiFi, a seating area, and a TV, ensuring a relaxing stay for guests. The property's non-smoking policy and cozy amenities like bed linen and towels add an extra touch of comfort.

Relaxing Amenities
Guests can unwind on the sun terrace or mingle in the shared lounge during their stay at Baymont by Wyndham Ontario. The multilingual staff, fluent in English and Spanish, are ready to assist guests, providing a welcoming atmosphere for a memorable experience.

Book your stay at Baymont by Wyndham Ontario for a comfortable and convenient hotel experience.

Important information:

Please note: A deposit is required at the property. Reservations must be guaranteed by a major credit card.

The property does not accept pre-paid cards or gift cards. Reservations made with declined credit cards may result in cancellation.

If reservation is pre-paid the card used must match the guest name and the credit card must be present at check in and all guests are required to have a valid photo ID.

Credit card authorizations may take 48 hours or longer to be credited depending on your credit card agreement.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.1
Based on 811 reviews
Cleanliness: 5.35
Service: 8.35
Location: 8.85
Room Quality: 6.35
Amenities: 6.35
Value for Money: 7.35
Food and Beverage: 6.85
Overall Experience: 7.35
M
Meza • solo_traveller • us
10
Awesome stay, but poor front desk associate
Pros:

The size of the room was perfect and very peaceful and quiet there

Cons:

At the front desk, there is a gentleman by the name of Harvey. He has no customer service skills very rude to the customers. I went in and tried to talk to the general manager, but I just only spoke with the assistant manager. However, I want some changed to happen regarding that. I don't believe it was correct.The way he treats people and the way he spoke to me. The general manager should reach out to me.

2026-04-16 • via Nuitee
C
CEPHUS • family_with_children • us
10
2026-04-16 • via Nuitee
M
Mia • couple • us
4
2026-04-15 • via Nuitee
L
leo • couple • us
6
Pros:

i like the room and breakfast .

Cons:

the elevator was out of order and there was a dog in a room barking

2026-04-14 • via Nuitee
G
Gossett • solo_traveller • us
10
2026-04-14 • via Nuitee
I
Irma • family_with_children • us
2
2026-04-13 • via Nuitee
E
Ellen • solo_traveller • us
10
Pros:

We were in need of a good night's sleep and dinner. The location was great too.

Cons:

Elevators weren't operational.

2026-04-10 • via Nuitee
R
Rick • solo_traveller • us
6
Pros:

The staff was friendly I was dealing with my mother passing away and if it weren't for the smiling faces atvthe front desk I would have killed myself because of depression

2026-04-10 • via Nuitee
M
Mike • couple • us
7
The staff accommodated us with all of our needs
Cons:

The property requires some renovation

2026-04-09 • via Nuitee
M
Martel • family_with_children • us
6
2026-04-09 • via Nuitee
M
Madrigal • family_with_children • us
1
DIRTY HOTEL
Pros:

There was nothing really to like about this Hotel. It was a complete failure!!

Cons:

I did not like way service was going upon checkin. A guest was complaining to the Front desk that her room had roaches and wanted to be switched out. Me and my wife were getting nervous to hear that from one of their guest staying there. I had to wait 20 minutes to finally get serviced. They checked me in and told them I have a reservation for a king room non smoking. So they said no problem. They gave me room #101 and the room smelled like a cigar. I said no way!! I went to the front desk and told them you gave me a dirty room, so they switched me to the second since.1st floor was sold out.. had no choicr. No working elevator to move my luggage up. They had a sign posted on the elevator... out of service so we had no choice going up the stairs. My wife has bad knees so that was hard for her to get to the room. The second room they gave me smelled better and clean, so I took the room. Another thing I did not like is they had no working jacuzzi as advertised. The Jacuzzi was broken as well on a nice Warm day outside. The jacuzzi was filled up with dirty moldy water so I found that disturbing. Also when they took my security deposit for the room they did not fully refund me. I left the room clean when I checked out. Just the bedsheets and pillows needed to be cleaned and rotated so I don't understand why they took part of my deposit and wouldn't give me an answer for it. I find that dishonest and disappointed staying here at this Hotel. I would not trust this Hotel of them taking your security deposit. You won't get it all back. This place is supposed to be quality when it turned out to be a failure. I am a genius level 3 and will not be coming back. STAY AWAY FROM THIS HOTEL!!

2026-04-08 • via Nuitee
P
Patricia Nnaji • family_with_children • us
6
Pros:

The elevator did not work. I have a disability and walking up 2 flights of stairs was very dangerous.

Cons:

The elevator was broken.

2026-04-07 • via Nuitee
L
Laura • extended_group • us
10
2026-04-02 • via Nuitee
J
Jasmine • couple • us
8
2026-03-31 • via Nuitee
C
Cornejo • family_with_children • us
8
2026-03-31 • via Nuitee
J
jose • family_with_children • us
1
Pros:

I don't like the place at all.

Cons:

The smell, the property.

2026-03-30 • via Nuitee
J
Joel • couple • pf
7
2026-03-29 • via Nuitee
E
Enriquez • solo_traveller • us
4
2026-03-27 • via Nuitee
F
Francisco • family_with_children • us
10
2026-03-26 • via Nuitee
W
Willis • family_with_children • us
3
2026-03-25 • via Nuitee