Novotel Nantes Centre Gare

Hotels
Novotel
7.7 (256 reviews)
3 Rue De Valmy , Nantes , fr

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Quality breakfast
Cons:
Cleanliness issues
Outdated rooms
Limited amenities

Categories

Cleanliness
6.35
Multiple mentions of cleanliness issues, including old decor and empty amenities.
Service
8.31
Generally positive sentiment towards staff interactions and helpfulness.
Location
8.85
Repeated positive remarks about the hotel's convenient location.
Room Quality
6.81
Mentioned as outdated with some amenities lacking, but overall satisfactory.
Amenities
7.34
Amenities were somewhat lacking, particularly in regards to the bathroom and room features.
Value for Money
7.3
Concerns raised about pricing relative to room quality and amenities.
Food and Beverage
8.84
Breakfast received positive reviews with a good variety and quality.
Overall Experience
7.82
General satisfaction level, though with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:18

Property Description

Central Location and River View
Located in central Nantes overlooking the River Erdre, Novotel offers a prime spot just 600 meters from the TGV train station. Enjoy the convenience of exploring the city with ease.

Dining and Relaxation
Indulge in French cuisine at the hotel's restaurant, or unwind with a drink at the bar. The terrace overlooking the garden provides a picturesque setting for your dining experience. After a day of sightseeing, unwind in the lounge with free newspapers and children's games.

Convenience and Comfort
With air-conditioned guestrooms featuring soundproofing, LCD TVs, and free Wi-Fi, Novotel ensures a comfortable stay. Benefit from lift access to all floors, a 24-hour reception, and proximity to key attractions like the Cité Internationale des Congrès and Nantes old town.

Book now for an unforgettable stay at Novotel Nantes Centre Cité Des Congrès!

Important information:

Please note that the maximum height for the car park is 5.9 feet.

Please note that children under 16 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NTE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 18.50 per day.

Location

Guest Reviews

7.7
Based on 256 reviews
Cleanliness: 6.35
Service: 8.31
Location: 8.85
Room Quality: 6.81
Amenities: 7.34
Value for Money: 7.3
Food and Beverage: 8.84
Overall Experience: 7.82
M
Marcel couple fr
5
Ne mérite pas les 4 étoiles
Pros:

L emplacement

Cons:

La vétusté des chambres et salle de bains

2026-02-27 via Nuitee
M
Micheline couple fr
8
2026-02-27 via Nuitee
P
Philippe couple fr
10
Pros:

Bien

2026-02-25 via Nuitee
L
Louis couple fr
9
2026-02-23 via Nuitee
L
LAURENCE family_with_children fr
9
Pros:

Hotel tres bien situé proche du centre ville
Calme pas de circulation
Petit dejeuner copieux
Personnel tres courtois

Cons:

La baignoire n est pas tres fonctionnelle
Difficile de regler la température et de comprendre le bon usage des diffèrents robinets
Le rideau n est pas tres pratique on met de l eau partout lorsqu on prends une douche
La moquette presentait des taches visibles à pluqieurs endroits

2026-02-23 via Nuitee
élise couple fr
9
2026-02-14 via Nuitee
C
Chaoyan solo_traveller cn
10
Cons:

充电插座太少了

2026-02-11 via Nuitee
M
Marie-Thérèse family_with_children fr
9
2026-02-11 via Nuitee
G
Guy couple fr
6
Je suis déçu. À ce prix nous trouvons généralement des prestations nettement supérieures .
Pros:

Emplacement parfait .
Personnel d’accueil.
Propreté de la chambre.

Cons:

Personnel du service restauration peu professionnel .
Équipements de la chambre vétustes. Besoin d’un sérieux rafraîchissement.

2026-01-30 via Nuitee
C
Claire-Marie solo_traveller fr
8
Très bon séjour
Pros:

Personnel très accueillant et sympathique
Room service très bon (plats du restaurant)
Emplacement idéal
Grande chambre propre

2026-01-29 via Nuitee
R
Régis solo_traveller fr
6
Pros:

Accueil hôtel
Prise en charge des valises
Emplacement

Cons:

Chambre mal insonorisée
Equipements vieillissants
TV ridiculement petite par rapport à la chambre
Tarif petit déjeuner trop élevé

2026-01-19 via Nuitee
S
Sara family_with_children fr
10
Séjour exeptionnel
Pros:

L acceuil la tranquillité

2026-01-19 via Nuitee
G
GOLDA solo_traveller fr
9
Je recommande
Pros:

Service accueillant et hôtel calme ( un peu de résonance s il y a un évènement au palais des congrès).
Proche de la gare sans les inconvénients de cette proximité

Un gros + pour l attention donnée avec le petit déjeuner à emporter pour les départs prématurés.

2026-01-17 via Nuitee
D
Danny solo_traveller be
4
tegenvallend hotel is verouderd, krom hangende kastdeuren, zeer oud toilet, heel eenvoudig sober ontbijt
Pros:

ligging

Cons:

zeer verouderde kamers

2026-01-09 via Nuitee
L
Lionel family_with_children fr
7
Cocasse Un y
Pros:

La literie est bonne, l'emplacement proche de la gare et une jolie vue.

Cons:

Pas de prises électriques à côté des tables de nuit, bruit de la ventilation, mobilier vétuste.
La chambre 400 communique avec une autre chambre et les portes ne sont pas condamnées. C'était une première surprenante pour un hôtel de ce standing. J'ai donc ouvert la porte à une heure du matin ne sachant pas ce qui se trouvait derrière cette porte et me suis retrouvé à parler avec mon voisin de chambre. Cocasse..

2026-01-06 via Nuitee
G
guillaume couple fr
8
2025-12-21 via Nuitee
K
Kat.gab couple fr
8
Très bien
Pros:

Personnel très bien et compétent

Cons:

Literie trop souple pour moi

2025-12-14 via Nuitee
M
Mathilde solo_traveller fr
10
2025-12-13 via Nuitee
L
laurent family_with_children fr
4
Pros:

Accueil. Emplacement

Cons:

Propreté. Vétusté. Parking payant

2025-12-13 via Nuitee
L
Lucie couple fr
8
2025-12-11 via Nuitee