Novotel Nantes Centre Gare

Hotels
Novotel
7.7 (293 reviews)
3 Rue De Valmy , Nantes , fr

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Quality breakfast
Cons:
Cleanliness issues
Outdated rooms
Limited amenities

Categories

Cleanliness
6.35
Multiple mentions of cleanliness issues, including old decor and empty amenities.
Service
8.31
Generally positive sentiment towards staff interactions and helpfulness.
Location
8.85
Repeated positive remarks about the hotel's convenient location.
Room Quality
6.81
Mentioned as outdated with some amenities lacking, but overall satisfactory.
Amenities
7.34
Amenities were somewhat lacking, particularly in regards to the bathroom and room features.
Value for Money
7.3
Concerns raised about pricing relative to room quality and amenities.
Food and Beverage
8.84
Breakfast received positive reviews with a good variety and quality.
Overall Experience
7.82
General satisfaction level, though with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:18

Property Description

Central Location and River View
Located in central Nantes overlooking the River Erdre, Novotel offers a prime spot just 600 meters from the TGV train station. Enjoy the convenience of exploring the city with ease.

Dining and Relaxation
Indulge in French cuisine at the hotel's restaurant, or unwind with a drink at the bar. The terrace overlooking the garden provides a picturesque setting for your dining experience. After a day of sightseeing, unwind in the lounge with free newspapers and children's games.

Convenience and Comfort
With air-conditioned guestrooms featuring soundproofing, LCD TVs, and free Wi-Fi, Novotel ensures a comfortable stay. Benefit from lift access to all floors, a 24-hour reception, and proximity to key attractions like the Cité Internationale des Congrès and Nantes old town.

Book now for an unforgettable stay at Novotel Nantes Centre Cité Des Congrès!

Important information:

Please note that the maximum height for the car park is 5.9 feet.

Please note that children under 16 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NTE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 18.50 per day.

Location

Guest Reviews

7.7
Based on 293 reviews
Cleanliness: 6.35
Service: 8.31
Location: 8.85
Room Quality: 6.81
Amenities: 7.34
Value for Money: 7.3
Food and Beverage: 8.84
Overall Experience: 7.82
B
bernard solo_traveller fr
8
Novotel
Pros:

L'hôtel est bien placé et accessible par tout moyen de transport. Son personnel à été très serviable et professionnel.



L'ensemble de l'hôtel mérite d'être "rafraîchi". Les équipements sanitaires de la chambre étaient vieillissants.

2026-05-16 via Nuitee
F
farid couple fr
8
Bien
Pros:

Proximité avec centre ville
Bon rapport qualité prix
Hôtesse d’accueil à l’écoute et très professionnelle

Cons:

Pas de parking intégré à l’hôtel

2026-05-16 via Nuitee
P
Petit solo_traveller fr
5
Pros:

Le personnel

Cons:

L état des chambres.
Ampoules non fonctionnelles,
État très vieillissant de la chambre.
Sur le site ça mentionnait une suite avec baignoire et deux vasques. J ai eu une seule vasque et une douche.
Absence de matériel qui normalement est compris... Comme le fer a repasser.
Téléviseur de la chambre qui ne captait pas les chaînes.
Les chambres sont vraiment très vieillissantes

2026-05-15 via Nuitee
A
annie solo_traveller fr
8
2026-05-14 via Nuitee
D
David family_with_children fr
10
2026-05-13 via Nuitee
J
JEAN MARC solo_traveller fr
8
Pros:

Emplacement proche gare et centre ville, confort de la chambre, rapport qualité prix , petit déjeuner très correct, personnel discret mais accueillant.

Cons:

TV un peu vieillotte, d'après moi pas au standard d'un 4 étoiles.

2026-05-11 via Nuitee
D
Dominique couple fr
8
Très déçu pour une cliente des Novotel
Pros:

La proximité du centre de Nantes et la vue de la chambre. La literie de bonne qualité. Le sèche cheveux.

Cons:

La décoration de la chambre très froide avec un manque de chaleur. La salle de bain avec une baignoire très haute, une douche serait beaucoup mieux.
Le buffet du petit déjeuner pas digne d’un Novotel un vrai fouillis…tasse bol. sale, assiette ébréchée boule à thé d’un autre âge.

2026-05-08 via Nuitee
E
Engin couple tr
10
Cons:

Otoparkına düzgün yönlendiremedi resepsiyon yanında kongre merkezi altında ücretli otopark mevcut.
Genel olarak iyi bir otel

2026-05-07 via Nuitee
S
sebastien couple fr
10
2026-05-05 via Nuitee
Y
Yann solo_traveller fr
6
Pros:

L'emplacement de l'hôtel, le petit-déjeuner bon et copieux, les chambres spacieuses

Cons:

L'absence d'air conditionné, l'organisation (proposition de garder la même chambre pour deux nuit finalement pas appliquée)

2026-05-03 via Nuitee
J
JULIEN extended_group fr
4
Pros:

L'établissement

Cons:

Petit déjeuner trop tard , chaleur dans la chambre. Confortable du lit

2026-04-28 via Nuitee
G
Gabriela couple gb
5
Pros:

Old fashion and tired rooms.

Cons:

Interior design, poor colours, ilumination, rough walls, basic and tired textiles.

2026-04-27 via Nuitee
S
sylvie solo_traveller fr
8
2026-04-27 via Nuitee
M
mathieu Berthomé solo_traveller fr
5
Cons:

La ventilation

2026-04-26 via Nuitee
S
Semir couple fr
8
2026-04-25 via Nuitee
F
françoise extended_group fr
7
Pros:

L’emplacement

Cons:

Absence de parking privé

2026-04-22 via Nuitee
S
Sardar maref solo_traveller nl
7
Pros:

Goed

Cons:

Nieks

2026-04-21 via Nuitee
J
Julia extended_group fr
9
Excellent, very comfortable bed, great restaurant food and breakfast.
Pros:

Its location, restaurant excellent food. Staff really helpful.

Cons:

Room excellent but top of pictures need dusting

2026-04-17 via Nuitee
L
luca lodigiani extended_group it
8
2026-04-09 via Nuitee
J
Jean-Luc couple fr
5
Hôtel à restaurer rapidement, heureusement qu’il y a le personnel et le palais des congrès
Pros:

L’emplacement par rapport au palais des congrès et la gentillesse du personnel accueil et restauration

Cons:

Structure désuète et absence de rénovation des chambres du lobby et des zones de circulation : les moquettes sont tachées usagées, les peintures et le mobilier défraîchies donc ne correspond pas au niveau attendu pour le prix demandé

2026-03-28 via Nuitee