Marriott Tuxtla Gutierrez Hotel

Hotels
•
Marriott Hotels & Resorts
8.5 (369 reviews)
Boulevard Dr Belisario Dominguez No. 1195 Col. Santa Elena , Tuxtla Gutiérrez , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Cleanliness of common areas
Good location
Friendly staff
Cons:
Cleanliness issues in rooms
Outdated room facilities
Noise from nearby bar
Limited menu options

Categories

Cleanliness
7.46
Some reviews indicated cleanliness issues, including reused toilet paper and dated facilities.
Service
9.93
Overall positive feedback on service, with staff being attentive and helpful.
Location
8.47
Good location, but some mentioned it being somewhat far from the center.
Room Quality
7.92
Mixed feedback; some enjoyed the comfort while others found furniture outdated.
Amenities
8.45
Amenities were generally well-received, but some facilities need modernization.
Value for Money
8.91
Prices were considered fair for the service provided.
Food and Beverage
8.46
Breakfast was positively rated, but menu quality and items were critiqued.
Overall Experience
8.43
Generally positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:48

Property Description

Luxurious Facilities and Outdoor Pool
Marriott Tuxtla Gutierrez boasts luxury facilities and an inviting outdoor pool, ensuring a relaxing and indulgent stay for guests.

Elegant Rooms with Modern Amenities
The contemporary-styled rooms at the hotel offer high-quality bed linens and a range of modern amenities, including a work desk, high-speed internet, and a minibar, providing guests with a comfortable and convenient space to unwind.

Gastronomic Delights and Scenic Views
Indulge in the brilliance of the hotel's gastronomy at the on-site restaurant, serving delectable international cuisine with stunning views through its large windows. Afterward, unwind at the bar with a refreshing drink or snack, adding a touch of culinary delight to your stay.

Experience luxury, comfort, and culinary excellence at Marriott Tuxtla Gutierrez. Book your stay now to explore the wonders of Chiapas effortlessly.

Important information:

Please note that breakfast services are not included for any additional children staying in the room. The breakfast for children is charged separately per child, per day, and can be payed directly at the hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 369 reviews
Cleanliness: 7.46
Service: 9.93
Location: 8.47
Room Quality: 7.92
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 8.43
M
MENDEZ ESPINOSA • solo_traveller • mx
10
2026-05-16 • via Nuitee
J
Jossemar giovany • solo_traveller • mx
1
It was a shitty , and horrible internet access
Pros:

Just the location and the gardens

Cons:

It was dirty, phone didn’t work, cockroaches in the room, bathtub was broken, the cake I ordered was and perhaps moldy and of course dry. Elevators out of order. Rooms were old

2026-05-15 • via Nuitee
A
armando • solo_traveller • mx
5
2026-05-12 • via Nuitee
M
Maria Yolanda • extended_group • mx
10
Lo mejor
Pros:

La alberca

2026-05-11 • via Nuitee
G
Gilberto • couple • mx
9
2026-05-11 • via Nuitee
D
Daniel • family_with_children • mx
5
2026-05-09 • via Nuitee
O
Ojeda • solo_traveller • mx
10
2026-05-08 • via Nuitee
P
Primo • solo_traveller • mx
10
2026-05-05 • via Nuitee
D
Daniela • family_with_children • mx
10
Me gusto mucho, volvería a ir
Pros:

Desayuno

Cons:

Iluminación

2026-05-04 • via Nuitee
A
Alejandra • solo_traveller • mx
8
Pros:

La ubicación perfecta, cerca de todos lados!

Cons:

Muchas escaleras para subir

2026-05-03 • via Nuitee
R
Rosete Balbuena • solo_traveller • mx
7
Cons:

El desayuno buffet real completamente el mismo todos los dias, el elevador no servía y la alberca muy descuidada

2026-05-01 • via Nuitee
M
Maria Inmaculada • couple • es
7
Necesita renovación y limpieza
Pros:

La piscina y la cama

Cons:

Las instalaciones, muy antiguo, sucio y un caos de pasillos y el ascensor no funcionaba

2026-04-28 • via Nuitee
A
Aurel • couple • mx
8
2026-04-27 • via Nuitee
A
Alberto • solo_traveller • mx
10
Confortable
Pros:

En general las instalaciones

Cons:

Sin comentarios

2026-04-25 • via Nuitee
C
C • solo_traveller • mx
9
2026-04-23 • via Nuitee
C
Cameras Hernández • solo_traveller • mx
7
2026-04-19 • via Nuitee
W
Williams • family_with_children • us
10
Felt like home!
Pros:

Very kind to me and my family

Cons:

The pool for my son he loved it!

2026-04-17 • via Nuitee
S
Slava_142 • couple • mx
5
Лучше выбрать другой отель
Pros:

Персонал был отзывчив и пытался решить возникающие вопросы.

Cons:

Не было давно ремонта.
Поменяли три номера, в двух сильно вонял ковролин из-за влажности, в третьем просто была грязь на диване. В итоге отменил свое бронирование и запросил возврат, надеюсь на скорый возврат средств. Приехали с супругой на ее День Рождения! Праздник оказался испорчен.

2026-04-16 • via Nuitee
P
Paola • couple • mx
10
Pros:

Hermosas instalaciones y las chicas de recepción muy amables

2026-04-14 • via Nuitee
B
Betty • family_with_children • us
9
Pros:

Great customer service from bell boys and room service food was good.

Cons:

Pool is not heated.

2026-04-14 • via Nuitee