Marriott Tuxtla Gutierrez Hotel

Hotels
•
Marriott Hotels & Resorts
8.5 (401 reviews)
Boulevard Dr Belisario Dominguez No. 1195 Col. Santa Elena , Tuxtla Gutiérrez , mx

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Cleanliness of common areas
Good location
Friendly staff
Cons:
Cleanliness issues in rooms
Outdated room facilities
Noise from nearby bar
Limited menu options

Categories

Cleanliness
7.46
Some reviews indicated cleanliness issues, including reused toilet paper and dated facilities.
Service
9.93
Overall positive feedback on service, with staff being attentive and helpful.
Location
8.47
Good location, but some mentioned it being somewhat far from the center.
Room Quality
7.92
Mixed feedback; some enjoyed the comfort while others found furniture outdated.
Amenities
8.45
Amenities were generally well-received, but some facilities need modernization.
Value for Money
8.91
Prices were considered fair for the service provided.
Food and Beverage
8.46
Breakfast was positively rated, but menu quality and items were critiqued.
Overall Experience
8.43
Generally positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:48

Property Description

Luxurious Facilities and Outdoor Pool
Marriott Tuxtla Gutierrez boasts luxury facilities and an inviting outdoor pool, ensuring a relaxing and indulgent stay for guests.

Elegant Rooms with Modern Amenities
The contemporary-styled rooms at the hotel offer high-quality bed linens and a range of modern amenities, including a work desk, high-speed internet, and a minibar, providing guests with a comfortable and convenient space to unwind.

Gastronomic Delights and Scenic Views
Indulge in the brilliance of the hotel's gastronomy at the on-site restaurant, serving delectable international cuisine with stunning views through its large windows. Afterward, unwind at the bar with a refreshing drink or snack, adding a touch of culinary delight to your stay.

Experience luxury, comfort, and culinary excellence at Marriott Tuxtla Gutierrez. Book your stay now to explore the wonders of Chiapas effortlessly.

Important information:

Please note that breakfast services are not included for any additional children staying in the room. The breakfast for children is charged separately per child, per day, and can be payed directly at the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 401 reviews
Cleanliness: 7.46
Service: 9.93
Location: 8.47
Room Quality: 7.92
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 8.43
S
Sigal.Cervera.f • solo_traveller • mx
6
2026-07-25 • via Nuitee
H
Hermila • solo_traveller • mx
10
Excelencia
Pros:

Todo excelente

2026-07-23 • via Nuitee
F
Fatima zelene • solo_traveller • mx
10
2026-07-22 • via Nuitee
A
Alejandro • solo_traveller • mx
10
Pros:

La atencion

Cons:

S/C

2026-07-22 • via Nuitee
A
Alejandro • extended_group • mx
7
Pros:

las habitaciones huelen a humedad o a viejo. Al menos las ultimas dos veces que he estado y que me han tocado

Cons:

el hotel y la vegetación

2026-07-22 • via Nuitee
A
Adell Roso • couple • br
9
Atendimento excelente.
Pros:

Tamanho bom, camas confortáveis

Cons:

Falta um pouco de manutenção principalmente no banheiro

2026-07-21 • via Nuitee
J
juan Domingo • solo_traveller • mx
10
Pros:

La alberca solo que no llego nadie para ofrecer alguna bebida o algo

Cons:

Hay muchos mosquitos enel bar donde estan las plantas hay que llevar repelente

2026-07-16 • via Nuitee
J
junming • solo_traveller • mx
10
2026-07-07 • via Nuitee
I
Ivan • extended_group • mx
10
2026-07-06 • via Nuitee
H
Heather • family_with_children • us
9
Pros:

It was pretty and it a good spot

Cons:

In one of the rooms the power went out and we told the staff at the lobby bout it but no one showed up to try and fix it

2026-07-06 • via Nuitee
E
Emilio • couple • mx
9
Confort
Pros:

No desayuné ya que mis tours iniciaron temprano

Cons:

El.baño.me.parecio algo peligroso en la.eegadera.hay tina.y
Estoa.no tenía plástico para bañarse de pie y está muy resbaloso arriesgándose para una caída.

2026-07-06 • via Nuitee
H
Hernández • solo_traveller • mx
10
2026-06-28 • via Nuitee
M
Miriam • solo_traveller • mx
7
Algo que podían resolver.
Cons:

Que no tenía secadora de pelo en la habitación.. y lo tuve que pedir 3 veces en un lapso de 1.20 minutos..

2026-06-27 • via Nuitee
D
Danny Samuel • solo_traveller • gt
10
Excelente
Pros:

La comodidad

2026-06-26 • via Nuitee
C
Cinthya • solo_traveller • mx
7
2026-06-21 • via Nuitee
J
Jose Bernardo • extended_group • mx
9
2026-06-21 • via Nuitee
A
Armando • couple • mx
10
2026-06-21 • via Nuitee
P
Papel • family_with_children • mx
5
Pros:

El Hotel es muy bonito

Cons:

El Hotel es muy bonito pero la verdad la refrigeracion del cuarto no servia y hacia demasiado calor por la humedad. Nunca enfrio padecimos de calor todos los dias les comente en recepcion y mandaron revisar pero no obtuve mas respuesta. Tambien al llegar no se que tipo de evento habia en el hotel que en la entrada estaba un grupo de gente alcoholizada no se sabia por donde pasar la gente no se movia, el cual daba mal aspecto al Hotel.
Las camas no las sacudian al limpiar las habitaciones, solo acomodaban la sabana me di cuenta porque en una ocasion deje mi maquillaje y este al regresar estaba debajo de las sabanas pero eso si muy tendida la cama.
No nos cambiaban las toallas a diario, tenia que estarlas pidiendo. El restaurante es muy bonito pero deberia estar refrigerado sobre todo para los dias que hace tanta humedad. Nosotras no pudimos comer ningun dia en el porque hacia mucho calor.

2026-06-16 • via Nuitee
N
Ninive • extended_group • mx
7
2026-06-10 • via Nuitee
N
Ninive • couple • mx
7
Pros:

All was good

Cons:

They didn’t have the pool open to swim

2026-06-10 • via Nuitee